The customer service rep was excellent. She went above and beyond regular service. She help me…read morecarry three heavy buckets of paint to my car

Stopped in with my young daughter who wanted a "light blue" color for her room…read more Had the best service from the kind, patient, friendly paint store man. He kept adding a drop of blue at a time, until the color was what she was looking for. Left the store with high quality paint, at a super great deal. Thank you.

Ready to have your Consultation on all kinds of nuts, bolts, washers, which are Customizable for…read morethe requirement of yours

TL;DR: I was asked to move a heavy flat cart loaded with three long bags of potting soil with a…read morelong shovel to another register. When I said, "I don't want to go to the next register. I want to check out here," no one offered to help. Instead, the cashier at the first register told me I was being rude and then refused to check us out, turning what should have been a routine checkout into an embarrassing public scene that ultimately ended with a manager checking us out. My mother has been shopping at McLendon's in Woodinville for decades and was taken aback by the way we were treated. We had already spent most of the day buying gardening supplies and had loaded and unloaded heavy items before coming to McLendon's for a few more things. We ended up with two carts, including a heavy flat cart carrying three long bags of potting soil with a long shovel balanced across the top. It wasn't just heavy--it was awkward to maneuver, especially around tight corners. At checkout, I was directed to another register. I started to move the cart, but the cashier was facing a different aisle and said he couldn't scan the bags from where he was. It quickly became apparent that I would have to maneuver the cart around a very tight corner by myself while keeping the load balanced. The other option was to back up and come around another way, which would have required moving my mother and her cart. My mother has neuropathy in her feet and is very unsteady, so neither option was practical. The cashier did not offer to help move the cart, reposition himself, or assist with the bags in any way. I went back to the first register and said, "I want to check out here." She again told me I needed to move to the next register. I said, with admittedly some tired exasperation, "I don't want to. I want to check out here." After I said that, the woman at the first register very loudly told me I was being rude. I asked, "Are you going to check us out?" She simply stood there for a time without responding. My mother, who is 80 years old, had been standing there watching the entire interaction. She even said to her, "Isn't the customer always right?" By that point, the exchange had drawn the attention of another customer, who inserted himself into the situation and began insulting me. Finally, after being loudly lectured, the cashier said she would have to get her manager, waved her hands in the air, said, "I can't do this," and left to get him. The volume of her voice and her visible anger quickly drew the attention of several customers, turning what should have been a routine checkout into an embarrassing public scene. The manager ultimately came over and checked us out. He, in stark contrast to her, was very nice. He looked to see if my mom had any coupons on file, then asked another employee to help load the soil into my car. What disappointed me most was how quickly this escalated. If either employee had simply offered to help with the cart, the entire situation could have been resolved in less than a minute. We had two carts that were part of the same purchase--one my mother was pushing and one I was pushing. Instead of asking us to move both carts, it would have been far easier to let the customer behind us proceed to the next register. I understand that stores have procedures, but good customer service also means recognizing when a customer is dealing with heavy, awkward merchandise and offering assistance. I sincerely hope management will use this as an opportunity to remind employees that a calm, solution-oriented approach--and a willingness to help a customer with a heavy load--can make all the difference. 7-6-26 Edit: After taking some time to reflect on what happened, I've updated this review to clarify the sequence of events. My mother remains just as upset as I am about the way we were treated. She would welcome the opportunity to speak with management if they would like to discuss what happened. We would genuinely like to feel comfortable shopping at McLendon's again, but that will depend on how this situation is handled.

We are planning to paint our house this summer and went to pick colors. Elizabeth was so helpful;…read moreknew so much about color, how they look outside on a surface larger than a paint chip and whites that look white but have an undertone that complements the body color. The samples she made were perfect, was amazed at how less stressful she made it. Both she and the man working there were very knowledgeable and helpful. We will be back for next project

I love this store! We've had several painting projects and needed color advice. Elizabeth has…read morebeen wonderful at helping us select the perfect color for what we wanted. She's got a great eye for color and has been so helpful.

Edgar was a rockstar in patiently adjusting my wood stain until we had the right color. Definitely…read moreappreciate this customer support!! Our doors look beautiful.

In Summer of 2011, we had the exterior of our house painted. The painter had an extremely good…read morereputation and suggested we use Sherwin Williams paint. We took our time to select the color. We put up multiple colors on our house to see how the color changed during different times of the day. There were lots of color combinations to choose from! Ultimately, we selected the Super Paint brand which boasts a limited lifetime guarantee. We are very happy with the paint color we chose and its endurance over the years. So far....so good. The paint looks virtually as good today as it did when the house was freshly painted. A complimentary nod to our painter's skill and obviously, the excellent quality of paint we purchased from Sherwin Williams. We recently purchased a new garage door. I wanted to touch up the garage door frame before the new door was installed. I pulled some of the leftover trim paint from the back of the garage so I could take it to the SW store to be mixed. Sadly, the paint was not sealed properly, air got in and it had dried out. Not to worry.....the wonderful employee behind the desk promised to fix my problem and took good care of me. Since my paint color had been discontinued and updated since 2011, we simply did a color match. He mixed me up a new pint (since I didn't need a whole gallon to do touch ups) of the same Super Paint brand I had originally purchased. It looked like a perfect match and I gasped a sigh of relief. After paying for my purchase, he even offered to walk me out to my car as he carried my paint out the door. Excellent customer service with a smile. I am glad that our painter initially suggested to utilize Sherwin Williams. Many years later, I am still one happy customer.

I purchased my house paint there. I needed a few more gallons, but was sold something that was…read morelike a stain, not latex. I tried putting several coats on (not knowing the issue) before giving up and going back. What a waste of time. Also, for a separate project, I purchased a custom color - it was off slightly, so I asked if I could get a very small amount of the dark that they add to the paint and was told no. I can't use it at all in it's current state.

I came to this Sherwin Williams location to get exterior stain color samples. However, samples are…read moreno longer provided here. I was advised to get samples from Lowes, where they could match the SW stain color codes with equivalent paint colors. However, the Lowes employee was not able to do this (possibly due to inexperience). So I ended up making an educated guess on what stain color would be best for my fence. I then went back to this location to buy five gallons of stain. The person there said there was a national shortage on stain (apparently due to the storm in Texas earlier this year). The employee called four different stores with no luck, and then gave me a list of locations to call myself. Eventually I was able to find stain at the Renton location. It would have been more convenient had their inventory system provided real time inventory information, as opposed to calling. I did come back a few weeks later to buy an extra gallon of stain. The person there was very helpful. She quickly found a store with available stain using the inventory system, and called in the order for me. Overall, I would rate this store experience as good but not great.

Great location! The people who work here are helpful and easy to talk to. The garden center always…read morehas great things to find and buy.

Stopping by The Home Depot in Bothell today, Friday 17 November 2023, a little before 10:00 a.m. I…read morefound a busy parking lot. Going with a spot a little up in one aisle, I parked my car and made my way inside. The entrance doors and exit doors were clearly marked and moderate speed in sliding. Once inside the door, I found my way towards the outdoor section. The last aisle before the door to the outdoor items housed outdoors looked like it had some outdoors-related items, so I turned. Looking over the offerings I found food for birds and squirrels, but not the ear corn straight away. A couple of workers in the aisle asked if I needed help finding anything and I asked if they had ear corn. One directed me to the exact bin. Very helpful. There were three bags left! I had checked ahead online the day before and they had five, I was so happy they had not sold out already. Opting to leave one of the bags for someone else, I grabbed two of the remaining bags. Making my way to the self checkout area, I found it to be well marked and easy to spot. The line was shorter and was not slow moving. The workers at the check out area were also friendly. Checking out was straightforward and they had a hand held scanner for scanning the item barcodes. Payment went without incident as well. All around a good/enjoyable shopping experience.