The Cool Team just finished replacing the 20 year old air conditioning system in our new condo at…read moreKings Point in Delray Beach. But after looking at some of the other Yelp reviews, I was hesitant to hire them. I received bids from three other AC companies and The Cool Team's proposal offered the best value. I checked with some neighbors and they were quite happy with The Cool Team, so I took the plunge! The telephone reps at their office were friendly, knowledgable and super efficient. They scheduled the installation within the tight timeframe we needed. The crew arrived on time and were very professional and friendly. They wore masks the whole time they were inside our condo and put down lots of canvas tarps to keep our place clean. The job took a little over 4 hours and I'm very happy with the results. I would highly recommend this company.

My experience with CoolTeam is limited to services provided under a yearly service contract for a…read moreKings Point Delray Beach condo. It appears that CoolTeam markets heavily within this and other 55+ retirement communities, providing yearly maintenance and minor repairs (by contracts where the rate is based on age of appliances), to all appliances within a unit, plus minor electrical and plumbing. I think many of the elderly residents, especially those 80+, take comfort knowing that if something goes wrong with their HVAC or dishwasher or washing machine, they can call one number and a technician is scheduled. I used services under the existing service contract to have an AC unit checked and tuned-up, which cost $39.95, and again to have the coils cleaned on the AC, which cost $334. The coils probably had never been cleaned in the 10 years the unit was in place, as they were filthy, likely due to the use of a filter which was improperly sized, allowing dirt to enter the unit. Establishing an appointment for either wasn't difficult, call their local or toll free unit. The reason for the 3star rating was the demeanor of the tech who handled both service calls. He was gruff. He was abrupt. He had an annoyed tone in his responses to simple questions I asked. He was rushing. He was dismissive. He talked down to me. Bottom line, he was nasty, as if he was constipated and needed to take a good dump, or more likely, just plain disgusted with his life as a service tech where 95% of his clients were 85 years old. I'm not reading too much into his behavior, I think I'm reading him well. When I mentioned him to my contractor who had just finished renovating the condo, he knew exactly who I meant, and said "I'll talk to him when he arrives and set him straight". I don't like, no, I am repelled by service providers who are dealing with clientele in the 80's who treat them with disrespect, annoyance, impatience. Their behavior is intimidating to these elderly and sometimes frail or infirm residents. Management of CoolTeam should counsel this tech to be nicer and more sensitive. While I sensed he was efficient and competent and did what needed to be done correctly, I felt like telling him he was a nasty angry man, and that I hoped his Mom or Dad or Grandparents were never treated as rudely and insensitively as he interacted with me. And I'm not in my 80's, far from it. Oh, I still tipped him well, as my bleeding heart liberal NY upbringing came to the forefront and I figured most elderly residents under tipped or didn't tip at all, and he deserved to be recognized for his efficient and competent work. But he was nasty, simply grump, nasty, rude, abrupt. Like he was doing me a favor showing up and doing his job. (In college sociology course we learned the concept of "role disdain" - that's when someone's despises the responsibilities of their jobs, and takes out their annoyance about their life on those they interact with. I'm certain we meet a lot of people like that, huh? Check out other companies which provide the same package service contracts. Ask neighbors.

outstanding service. had no ac for 10 days EMC. came out 3x times order the wrong part which btw…read morewas not needed and sent me a text saying they will be out September 28. prestige fixed the issue in 45 minute. I recommend them for their honesty and fast service. I had no a/c for 10 days and ECM wanted me to wait a month to get the right part that I did not need. You choose!! thank you Rudy for making my day!

Don't know where to start!! we live in high rise w weird a/c units, Prestige fixed my botched new…read moreinstall then did the maintenance on a couple units on my floor, then my other neighbors a/c went out and another company said, its broke need a new one...Rudy from Prestige came out to give quote for new unit and informed us, we didn't need a new unit, so went from 8200. to 310. repair Thank you just simply for the honesty...so damn rare these days...

I had the pleasure of meeting Carlton today. Very informative as well as professional. Notified me…read morehe was available to come early, which I truly appreciate considering how hot my home has been the last few days. I would gladly give a referral to friends/ family. Ask for Carlton, if you're seeking a technician with great work Ethic.

They truly did not know what they were doing with my AC systems. They were supposed to replace the…read moreplenum and did a truly awful job. additionally, they did not connect pipes correctly and had a minor flood. Then they wanted me to pay for a moisture treatment because they said I had a moisture issue. LOL!

We have been using this company for quite a few years now, and they have consistently been amazing…read more When it was time to replace our unit, we purchased our new system from them, and even with all the supply chain issues at the time, we only had to wait a few days. That kind of service is hard to beat. Of course, this past weekend our air conditioning decided to stop working, because apparently AC units only break on weekends and holidays! Ewing & Ewing is open 24/7, so we called and Chris Storey came out on Sunday morning. Chris has been to our home many times, and he is absolutely amazing at what he does. He had us back up and running in less than 30 minutes! When your a/c stops working on a hot weekend in South Florida, there is nothing better than the relief of knowing you have a company you can count on to come out quickly and get you back to ice-cold air. If you need a new AC unit or just a service call, I highly recommend Ewing & Ewing. They are professional, reliable, and responsive. Most importantly, they truly care about their customers, which is why they are the best!

We have been using Ewing & Ewing for many years. They are not always the lowest price but we don't…read morewant the cheapest - we want the best best their service is exceptional. Since they installed our new AC we have had absolutely no problems. The money we have been saving on our electric bills is substantial.

I would highly recommend AR Williams, after contacting 2 other services and not getting a clear…read moreanswer I contacted AR Williams after reading their YELP reviews, Olivia was fantastic & very patient with me and they were out the next day on time. Dylan, the technician, was extremely thorough and answered all my questions. Adam the owner was available every step of the process. I ended up replacing my unit and the pricing was very competitive as opposed to the other pricings I received. They were not pushy and knew the answers to all my questions and very prompt to respond to me- EXCELLENT SERVICE OVERALL/ ABOVE & BEYOND

We had a problem with our AC not blowing cold air. It's been so hot in South Florida lately that…read moreit's tough to tell. Coming in from feel-like temps of 100+ outside, 80 something degrees seems better. My husband turned to Yelp to find a local service. He liked that this company had over a hundred plus reviews and most all were five star. That's quite unusual. He called and was able to get a mutually convenient time for a tech to come check out our AC. This morning, we had the pleasure of service by Frankie. He checked out everything thoroughly -- inside and outside. He was able to clean and drain everything in our units that needed it. My husband was so happy with the service that he signed an agreement for twice yearly check ups. So glad Yelp came to the rescue and that we found this company.

Great price and over the top service. Really wanted to make sure we were happy and came by on a…read moreweekend just to make sure everything was great. Would recommend to anyone.

Very disappointed. Bart came out for a possible ac refrigerant leak when the AC unit couldn't keep…read moreup. My unit is only 3 yrs old and under parts warranty. Bart quoted a coil replacement for $2400 labor. The other option was to add refrigerant and leak seal. Bart was very clear verbally and written NO GUARANTEES. He added refrigerant and charged for leak seal $1000. Turns out, he never added leak seal and the unit was not working again after 1 week. I called someone else who fixed the leak for another $1200. Bart wasn't honest except for the No Guarantees part. He doesn't know what he is doing. He was at my place for hours and all equipment was easily accessible. I only hired him because he was close and Yelp recommended.

Called Cool Nick the other day after my old system was about to totally fail. They came right out…read morevery quickly, gave me a great competitive estimate and were very easy going, no high pressure sales nonsense. I ended up going with them for a new system, so they got right back out quickly yesterday and hit the old system out and the new system installed in a few hours. Great hardworking guys! Thank you again for a great experience!

This company installed my AC unit over two years ago. After the install, Cool Nick had to service…read morethe unit twice. In March 2023, I had another problem with the unit. I called Cool Nick and they refused to service me. I believe this company knows they installed a faulty unit and doesn't want to deal with the problem.

They are very good I would recommend them, they do a wonderful job…read more They are prompt and very efficient, and reasonable price

A huge THANK YOU for WAYNE and CARL for installing a coil in our fairly new air-conditioning unit!…read more They came so quickly, did an amazing job and were a delight to have around. Thank you "Air We Go" for hiring such wonderful, knowledgeable employees and for such a quick response to get our A/C up and running again!