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Mamaroneck Auto Care

5.0 (1 review)

Services - Mamaroneck Auto Care

Auto maintenance

Auto repairs

Routine automotive maintenance

Mamaroneck Auto Care Photos

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2 years ago

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Motorwerks

Motorwerks

(5 reviews)

Chris took care of me like no other. So Sophisticated. Within a short amount of time of me dropping…read moremy car off, he went over it with a fine tooth comb. i received multiple images and videos of issues that needed attention immediately and some that were not a problem yet but where about to become one! I could not of been happier with my service. I now live 45 minutes away from Chris's shop and i still bring my cars there!

So back in April I brought my GMC to Chris and his crew to get it back on the road with the…read moreunderstanding and agreement that if they couldn't fix it, I'd totally understand and figure out next steps. I guess because I was paying cash up front he decided to say yes. Within a day of getting my car back, the stabilitrak light was back at it as I was on the highway and when they picked up the car a few hours later he gave me some story about the cars engine having been power washed and the spark plug cover was washed off. Within that same week of getting my car back, I was nearly smashed by an Amazon truck right by estoy 18 on I95Non my way, coincidentally, to the shop to thank them for their work. The stabilitrak light kept flashing, the car started to choke then it stopped moving although it was on. I left the car with them and a few days later he assured me everything was 10000% A-ok. About 2-3 weeks later, the stabilitrak light starts beeping and flickering again. When I reached out yet again, he assured me it was simply a misfire and all was ok. Upon meeting Chris, I explained to him this is what would happen prior to me taking the car to him and the car had left me stranded with my toddler and I needed to be sure the car wouldn't do that again otherwise I'd take the loss rather then invest the near $11GRAND I paid him- not to mention I also paid for new brakes and it has come to light that he didn't even change my brakes at that, which leaves me to wonder what else he did not fix all though I made sure to have my payment in full to him because of his reassurances. I even sent business his way because of how kind he was. I have called and texted several times over the last few weeks and apparently he has blocked me because it goes straight to voicemail and the bubbles went from blue to green. The stabilitrak light continues to light up, and the car begins to "jerk" among a slew of other things. I share all of this to say, it's a hot Sunday, we were trying to celebrate my daughter's birthday and the stabilitrak light pops up, it says to turn off the AC- which isn't even on, and now I'm on the side of the road in a situation I specifically ask he not place me in by being honest and saying he didn't know if he could fix the car- with my child!!!! Poor service/workmanship and port etiquette in customer service don't even cover what this is. Shame on you Chris for speaking so poorly of other mechanics and shop owners about letting their egos get in the way of quality customer service and honesty when you are EXACTLY like them! Be it because I was a woman, your ego, or privilege- you are a crook!

Mamaroneck Auto Care - autorepair - Updated June 2026

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