Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Albert did a beautiful job with the plumbing update and repairs at my grandma's house. He was…read morehonest about what was needed and took the time to explain why and what my options are. The pricing was also reasonable. Keiko was also amazing with scheduling and very responsive. She even did a follow up about how the first repair went and so did Albert when he came by again for a separate repair in an older house. I truly appreciate all the help! It's not always easy to know who to trust as I'm slowing updating my grandma's house. Thank you so much!

Brenton fixed the plumbing today He did an excellent job…read more On time Diligent worker Speedy service

Nico, Brenton and Derek provided service above expectations. You just don't see that type of…read moreservice anymore. Nico being the first person I encountered made my decision to go with 535 Plumbing an easy choice to replace my kitchen faucet. Aloha and mahalo!

Saturday morning, after 14 yrs my water heater finally tapped out and started leaking through the…read morebottom insulation and panels. Thankfully, we caught it in time!! No water or mold damage to my unit or the connecting unit.. whew...!! I messaged a few companies via yelp and some were very slow to respond (days later), but Allen's Plumbing were surprisingly instantaneous. I'm sure it was a bot at first, messaging me for heater info, but once info was submitted, Kane (Allen's rep) contacted me and started appointment process. By Sunday I was locked in for a job assessment appointment. Though there was some unplanned, uncontrollable challenges the day of assessment appointment, Kaohu (Allen's scheduler), was able to request necessary information / photo's to keep the work process moving forward. Thankfully this made things so much easier and faster. By the end of the phone call I was booked for heater replacement. Following day I received another call from financing as I chose to finance the repair instead of out of pocket.. (yes they have financing options).. they let me know that I was approved for financing and that they would furnish me with a quote. Later that day I received the quote for 3 repair options: 1) replace in kind, 2) replace entire system: heater, solar panel, circ pump, piping and valves, or 3) downsize and upgrade to hybrid system. The quote was very transparent! Cost to replace, discovery work, tax credits and even cost of equipment and valve replacements that was not included in option 1 package. I took a gamble and chose option 1 - 'replace in kind' hoping my existing equipment and valves were still good and functional. Thursday came and the technician's showed up.. I call em the 3-J's: Jonah, Jesse, and Jaren (haha). They got their tools and equipment situated and got right to work. Pulled out the old heater and installed new heater. Relocated existing pipes and circ pump to now sit on top of heater, freeing up some space in my already small/ storage less townhouse.. The team was very polite and kind, worked well with each other and very respectful with noise.. I almost forgot they were out there working lol. Anyhow, the boys got it done, left the place cleaner then I gave it to them and walked me through the install and changes before they left. Really appreciated the work they did and how professional they were. Side note: option 1) replace in kind. This option did not include circ pump, mixing valve and or controller. If my equipment didn't function correctly it would have been additional cost to me. So big gamble on my part. I'm highlighting this because the guys made every effort to inspect existing equipment and since found in good condition, did not replace it 'just to make the sale'. So I felt effort and honesty should be highlighted in this review. I really REALLY appreciate that about this company and work crew. They weren't out to take my make money. Overall.. great job to the 3-J's and admin team! I highly recommend Allen's for your next job. Mahalo for making this experience a less painful and enjoyable one. A hui hou -Happy Customer

They responded very quickly took care of the issue, which was a plugged toilet, very friendly…read moreservice

Price to high but I needed to have a replacement water heater asap. Other repair services couldn't…read morerespond soon enough. Five to seven days!

We had a leaky shower spout so we called Steve's Plumbing to get it repaired. Koa was our…read moretechnician and within seconds he was able to troubleshoot the issue. He was very professional and explained any question we had about the problem and the solution. Mahalo nui Koa and Steves Plumbing!

JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

I initially reached out because I needed my unit's main water shut-off valve and my washer shut-off…read morevalve replaced. Replacing my water heater wasn't even part of the plan. But after Jaren took a careful look and walked me through what he was seeing, I decided to move forward with it--and I'm genuinely glad I did. What stood out right away was how professional, thorough, and patient Jaren was from start to finish. Like many of the Yelp reviews say, he doesn't rush, he doesn't cut corners, and he doesn't talk down to you. He took the time to answer my questions in a way I could fully understand--even as someone who knows almost nothing about plumbing. That kind of clear communication matters, because it turns a stressful situation into something manageable. And here's the part that really earned my respect: he didn't oversell. When it came to the water heater, he didn't just point to the age and say, "Replace it." He explained why it mattered, what could happen if I waited, and how upgrading certain older plastic/PVC materials to brass could save me money and headaches down the line. It wasn't pressure--it was education. It felt honest, practical, and grounded in what was best for my home. He was also incredibly flexible. On the same day he worked in my unit, the building complex was dealing with additional plumbing repairs by another company, and it created delays and coordination challenges. Still, he stayed calm and professional. He was at my place from about 8:00 AM to 6:30 PM, and while I felt bad that it was such a long day, it reassured me even more--because it was clear he wasn't rushing. He was making sure it was done right. The results speak for themselves. His work is clean, organized, and flawless, and the difference is obvious when I compare my updated plumbing setup to other units I looked at before he worked on mine. His attention to detail is on another level. I also want to give a big shout-out to Arley for her help when I first reached out to JGR Plumbing. She kept me updated, provided clear estimates, and communicated Jaren's arrival time for the initial unit check. That kind of responsiveness makes a big difference when you're trying to coordinate repairs. Finally, I have to mention the pricing: for the amount of work completed and the level of quality and professionalism Jaren delivered, the cost was very reasonable and fairly priced for this type of work. If you want a plumber who shows up with skill, integrity, and pride in their work--someone who treats your home the way they'd want theirs treated--I strongly recommend JGR Plumbing.

I had a clogged kitchen drain. Ty came out and fixed it in about an hour…read more I had problems with communicating with this company. I would respond on the YELP site. When I did not get a response, I went to my email and there was a response. Asked to be called and that brought an immediate response. Paid more than I expected, but the problem was resolve. Ty was personable and professional. I had confidence in what he was doing. He did a good job of cleaning up.

I called requesting a quote just to remove the solar panels for the water heater that came with my…read morehome as I have to replace the entire roof because of damage from the Kona Low. They needed to send someone out here to see it. I found this strange. I seriously just wanted the quote as their phone number was on my water heater so they would know best what to do. I knew already that this may just be a grab for money since I want the quote and I'll just take the fee. Turns out taking off and putting back on the solar panel is a big cost. What I thought would be about 1k was over 4k. A quarter of the price of my roof project. That's not the expense I thought it would be and I did this to be fair since the roofer has an upsell to remove it and place it back on. Needless to say, I'm going with the roofer's price.

When your water heater is leaking and you have no hot water what do you do? Well I'll tell you what…read moreI did, I called Air-O-Smith, and boy am I glad I did! This is a family owned and operated business in Mililani that specialize in water heaters. They are fast, friendly and efficient and even haul away your old heater at no extra cost, what more can you ask for!? I called Friday morning around 8:30am and they were at my place around 12:30pm. Come to find out my water heater was less than 6 years old. They offered to stop working at no charge if I wanted to reach out to the previous installer since I should be under warranty. I declined because my experience with the previous company wasn't the best and they were already there. Martin offered a $100 discount because he felt bad that we were having to get a new water heater so soon. I was very grateful for his kindness and it made me even happier that I was able to support this small family run local business. The job was done in about an hour and Martin even helped me register my water heater online. He told me I had a 6 year warranty on the heater and 2 year warranty on labor. I will definitely reach out to Air-O-Smith again with any future water heater needs and have already referred one of my neighbors. If you have a need for a new water heater or your current heater needs repair please use this company, they are wonderful people and great at what they do!

I've used them once before after researching reviews, they were great & fixed the water heater…read moreissue we were having. Fast forward several months, I called Louise on 5/8 to schedule an appointment because our water heater was leaking on the roof. She said they wouldn't be able to schedule anything til the following week, but she'd call me back Monday. Never got a call all day, so I called Tuesday 5/12 to follow up. As I refreshed her memory about my inquiry, she found her notes & said she hadn't talked to Martin about it yet. She said she'd talk to him later that day & call me back. Well, it's now 5/18, and I still have not received a call back from them. I guess they're too busy to deal with my leak. If that's the case, I would've called other companies to come out. I will NOT be using them again, nor will I refer anyone to them. Louise should have a better system for her note taking / follow ups.

Andrew came out today to fix a drain valve. Again another very professional job. The company is…read morelucky to have a professional like him working for them.

Extremely disappointed in A-1 Budget Plumbing. We recently needed to have a water shut off valve…read morereplaced outside of our home and scheduled A-1 Budget Plumbing to do the work for us. The work required a plumber to dig a small hole, turn off the water, replace the valve and turn back on the water and re-fill the hole. A-1 Budget Plumbing was advised and understood this. A-1 Budget Plumbing arrived on a Friday, proceeded to dig a much larger hole than needed, throwing the dirt/grass on the sidewalk (making a mess) and when the valve was exposed the plumber said to us that he needed to leave because the company had him scheduled for other jobs and would not be able to come back until Monday. Leaving a large hole right next to the sidewalk over the weekend (which is a liability issue) AND being unable to finish the job he was scheduled to complete! (I took off of work for this?) What made matters worse is that the plumber charged over $300 for digging the hole (and doing zero plumbing work) and LEFT. That's right, straight up evaporated; with promises of coming back on Monday. We called the company, who's office manager aligned that the decision for the Plumber was in accordance with their processes and he was booked for the day. So despite being advised of the work prior, having a scheduled appointment and making sure that I was home to assist if needed, none of that mattered because he was busy and therefore procedure is to abandon the job for the day and come back later while charging us $300 in the meantime for just digging a hole and with additional charges when he "comes back on Monday" for the actual plumbing work. I do not know about you, but I do not think its appropriate/good business practice/customer service or even common sense to leave a pre-scheduled job half-complete. Its not like this was a major commercial job or anything out of the ordinary, it was a simple residential service call. I ended up calling another plumbing company who solved the issue in about 45 mins and was much cheaper. Never using, advising or speaking highly about this company. AVOID. Call someone else.

Thomas Gulia-Thoene from EPS was able to take care of our plumbing issue. Thank you so much for…read moreyour professionalism and diligence in working to get the job done so quickly.

I hired for a plumbing issue, and the experience was extremely disappointing. The technician…read morearrived late without any communication and seemed rushed during the inspection. After paying a high service fee, the original problem was still not fixed, and I later discovered another leak under the sink. Customer service was unhelpful when I called back and kept transferring me between representatives. Overall, the service felt unprofessional, overpriced, and poorly handled. I would not recommend this company to others needing reliable plumbing work.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

Louie and his "assistant" did a timely and good job the first time I used them, which I praised…read moretheir work on Yelp. The second time I called Louie to replace a sink, I had to go purchase the sink and it took him two additional visits to mount it, and he charged me over $700. Not having any other names of plumbers, I called him again when two of our toilets needed a simple adjustment where the water stopper did not plug properly. He never returned my phone calls. * don't you find it odd that he never allows Billy to speak?