My poor pup ended up sick late at night. This vet opened up at 7:30am. That's when I called. I was…read moreable to get a 9am same day appointment. The staff members were friendly. We were in an exam room by 9am. Dr Mark was kind and knowledgeable. He did an exam and did not order any expensive or unnecessary testing. The best part is he did the exam in the room and the dog did not have to be taken away from us in a back room. Both my dog and I dislike that very much. It was a relief to be there for the exam. We got a prescription and we were out of there by 9:30. My baby is already feeling better. I would definitely take him back to this vet clinic. If you're trying to get an emergency appointment, call as soon as they open because spots fill up fast.

Steer clear of this place if you are looking for integrity!…read moreWent in for emergency surgery for the family dog and were told to come back at 6pm to pick her up. Waited outside due to the doors being locked for 4 hours. No one answered the phones, and we could not get any answers. When we brought the dog back for the follow up, we had the sutures removed, had the rabies, Lyme vaccination, and DAPP Booster shots, and were sold the flea and tick medication. When we got home, I was informed that we had already purchased the flea and tick medication a month ago. I called to see about bringing the medication back that was still in the bag, and with the receipt that was about an hour old. I was told that I would be refunded the money to the card. When I arrived the lady, that I won't mention by name, informed me that I could only have a store credit. We live about 25 miles away and would like to go to a closer vet for routine visits. The in- store credit was a retention tool to force us to come back to them only. I decided that I would rather donate the medication to a friend or someone that needs it rather than be lied to and forced to go to a business that won't honor what they said they would do. You can sheer a sheep for life, or you can skin them once. This proverb fits Wolf River Veterinary Clinic perfectly! We spent thousands and were denied a refund on a product that was bought an hour ago. Do your research and have another Vet on standby!.

A former coworker took a 6-mo.-old kitten to Dr. West to be neutered before she was to give him to…read moreme - unseen. This kitten was the size of a 3-mo.-old, sneezing, and his belly was astronomical in size and HARD. She neutered him without question. When she gave him to me after his recovery, I was shocked at how he looked & made an appt. right away with my vet. His x-ray was solid white from fluid. It was beyond medical science they said, that not only was he still alive, but playing & eating. He was the talk of the clinic. Told me to make a bucket list, and started antibiotics right away. They asked who would neuter a cat in that condition. She's the cheapest vet around. You get what you pay for. Incompetent is an understatement.

Dr. West is a very caring and knowledgeable professional, who really shows love and care for any…read morefour-legged friend. She is compassionate and the best advocate I/we have met in a long time, who helped us in dire need on the Memorial Day weekend yet didn't charge us and arm and leg or our first born. :)

"WORST CUSTOMER SERVICE". I had booked a neuter/and ear snipping for 2 barn kittens a month ahead…read moreand was told that it would be a free service as population control as their ears would be snipped. My wife dropped the kittens off 1 hour drive away and asked them again clearly that it was going to be a free service. They kept kittens overnight and the next day my wife went back " THEY WOULD NOT GIVE THE KITTENS" back to my wife unless she paid them $230 she literally broke down in tears as they were rude and insulting about keeping the kittens and crates they were brought in....

From the owner: Exams - Boarding - Surgery - Therapy - Vaccinations - Dental - Pharmacy and More. Our mission is to…read morepractice veterinary medicine to the best of our abilities with compassion and honesty while educating the public in a helpful and friendly manner

I compare Dr. Montgomery to Dr. Pol. She is a small town vet who treated my elderly dog and was…read morevery compassionate. He was on heart medication and with her care and knowlege I got an additional two years with my beloved little Chihuahua mix Chulo. He was 17 and a half when I put him down. I will be contacting her tomorrow to find out if she does surgery on an impacted crop for one of my chickens.

Def. a small town vet office, but she was very good with our cat and very knowledgeable. Good…read moreprices too!

They are so amazing with your pets. Great gals that great you and the Drs. are so caring and…read moreloving to your animals. They always made me feel good about the care of my Sweet Dog. He recently passed away and through that whole process, I couldn't of asked for better people to be around me and help my Shiloh.

Crossroads is the best! They all are very caring, compassionate and truly want to do what's in the…read morebest interests for your family pet. I brought our dog Mikey to be neutered and for a complete exam. They were patient, as he figured out where we were and took excellent care of him. So grateful for their explanation of everything. I highly recommend them. I'm very picky of who treats my fur kids, but Crossroads, no doubts. Thank you for all you have done!

I've been using this clinic for almost 10 years! I have always been extremely…read moreHappy But today makes a very sad day for this clinic. After speaking with Colleen the front end manager I am almost certain I will be looking elsewhere. I have two under 15lb dogs that I've always taking to have their nails trimmed here. They put Muzzles on them and it takes less than 5 minutes a dog. Today it cost me almost $55 to have them done. Usually I pay less than $26 for both of them. When calling to inquire about The heavy increase she pretty Much told me the owners decided the time to do nail for difficult dogs was not worth the effort and was taking time away from other customers! Hello what the hell am I? And difficult! You can cruse them both with your hands! I've spent thousands at this clinic to now be told they are doing this to have us take out dogs to a groomer! Hell no... my Dogs are very nervous so the fewer people dealing with them in this traumatic Experience the better for them. I get an increase because of inflation but over 50% is absurd! More importantly not being told of the increase is down right dirty. She tells me their rates go up every year the first of the year! I guess I never noticed because they were not over 50%! Then I asked for an owner to call Me back and she tells me she can't guarantee they will. When I question her about that she tells me she isn't gong to continue to get yelled at for a decision she didn't make and hangs up on me! Boy am I very disappointed! It's your job to deal with upset customers and if you don't give a crap about how I feel then how are you truly treating my animals! I can only hope the owners re-elevator their decision to literally push customers out the front door! More importantly your managers attitude!

Such a great place to take care of our dogs right up to the end of life which we had to face last…read moreweek. The doctor/vet was the very best for all of us not just our pup. Great compassion and I highly recommend this animal Hospital. Thank you so much.

I liked this vet at first, but they recently informed me that they had messed up while giving my…read moredog rabies shot and confused the medication with a shot of steril water. Very upset because not only is rabies extremely important and not having it could have caused harm to my dog, but my dog is absolutely terrified of the vet. We care animal hospital please do better, I hope not to see another mistake like this in the future.

The doctor for our girls is, Dr. Michelle. She is an excellent practitioner and surgeon. She loves…read moreher profession and her patients. She may ask me to attempt a simple change in my daily practices for each little girl individually or something involved. I know she gives any issue her deep professional thought. She researches any diagnosis and its possible treatments, often on her own time. She's definitely a doctor 24/7/365! She epitomizes Dr. Al's ideals when he ventured out on his own to practice veterinary medicine in a way, not just to earn a living, but, also to keep each patient cared for with love. My girls love Dr. Michelle and she loves them back. We have loved We Care since its inception and we see no end to that

For the past 26 years, I have been taking my pets to Heritage Animal Hospital In Hortonville, WI…read morefor all their health care needs. Over the years, some of the Doctors have moved on, but the quality of care has remained first rate. I try to schedule my appointments with Dr. Dan Oberschlake. He has always treated my pets with kindness and compassion as well as keeping me informed about any new treatments available. On occasion he has also provoided some home remedies that I could try in place of drugs like cooked rice and hamburger for an upset or irritated stomach. From end of life issues to helping a new puppy with training, Dr. Oberschlake has been there for me and for them. After the death of my beloved dog Max (age 16) I was having grief issues that would not go away. Dr. Oberschlake to the time to share his own feelings of sadness and loss after his collie Snuffy passed. He also provided a local resource for dealing with pet loss. When we got our youngest Springer Spaniel Cheyenne, it soon became clear that potty training was going to be a problem. She had a real problem holding her urine for any period of time. She was sleeping on my lap once and she actually peed all over me as she slept. I knew something was definitely wrong and got her in to see Dr. Oberschlake that day. He told me that sometimes little female pups have a weak sphincter muscle that makes them unable to hold their urine. He precribed a medicine that tighted up that muscle and her potty problems were solved much to everyone's relief, especially Cheyenne's. I cannot say enough about the good care my pets have received from the staff at Heritage. From the cosmetic surgery on Mattie's nose, to Eli"s broken leg, from frank discussions about euthanasia (always followed by a sympathy card signed by all the staff) to welcoming a new baby to the family, the professionals at Heritage Animal Hospital in Hortonville are up to the task. We are fortunate to have such a valuable pet health resource in our area.

From the owner: Heritage Animal Hospital About Us Heritage Animal Hospital, Ltd Has been providing caring…read moreveterinary service to the communities of Outagamie, Waupaca, Winnebago counties and beyond for over fifty years. Maintaining two well equipped hospitals with in-house laboratories, radiology, surgery, medical, pharmacy and in patient care areas for your pet. We strive to treat our clients as we would want to be treated and care for your animal companions as if they were our own. We are devoted to your pet's health.