IMHO Stopped in…read morewhile cruising N. Santa Cruz for after-Christmas shopping. We were nicely greeted immediately upon entering the store. I went straight to see their pretty Christmas decorations. I collect glass Christmas trees and they had a small collection to choose from. Best of all, they were 50% off! Thank you, Harvest! See you the next time I'm window shopping in Los Gatos!

Horrible customer service. Seems like this is an ongoing issue at this store. There were two ladies…read moreworking while my husband and I entered the empty store. Not one word acknowledging our presence even after I said hello. One lady actually just turned and walked away. That automatically turned me off from the store and I decided to make a purchase a couple stores down. I really hope this isn't due to the fact I'm not Caucasian. Anyways, I hope this store works on being more warm and welcoming.

My husband and I visited Direct Factory Furniture today and had a wonderful experience thanks to…read moreAndres. We were furnishing a new apartment and had a lot of questions about different furniture options, measurements, layouts, and pricing. Andres was extremely patient, knowledgeable, and professional throughout the entire process. Highly recommend! 10/10 thanks to Andres!

Amazing furniture store, we accidentally found when visiting lamps plus. They have lot of options…read morefor your needs. Prices are reasonable too. Staff if very helpful. Mike and Van both were very attentive and had lot of patience. I would visit this store in future as well.

Almost three months now since I received my sofa and I still can't believe how much I really like…read moreit. It is just so comfortable that I don't want to get up from it. I had been looking for a while now to replace a rather "lived in" sofa and I couldn't find anything out there I really liked, that is until I came across "WhatARoom". Their numerous custom designs, sizes, incredible fabrics and seating comfort choices available I knew I was at the right place. I was a bit hesitant about buying without trying/seeing as I'm from out of state but through many back-and-forth emails with staff I felt at ease with my decision. Delivery was fantastic too and the care taken by the delivery company was perfect.

I purchased my first adult couch from them about 10 years ago. No more hand-me-downs. What A Room…read moremakse your coach to your customization so everything's going to fit exactly as you need. Their customer service is great and they're responsive. They have lots of fabric to choose from and most are machine washable. The only reason I didn't give them 5 stars is because of the price. They ain't cheap - but most things in this world that last long aren't. If you're considering buying new couches, drop by and test out their cushions, it may only cost you the loose change in your pockets.

You would think RH would have high quality merchandise based on their prices but you'd be sorely…read morewrong. Do not buy their pivot mirrors - looks nice at first but after a few years the "brushed nickel" part is peeling. It's not even solid metal but just painted on so will peel. What a disappointment after spending hundreds on it - cheaply made material and product. No wonder their reviews are so bad

What a beautiful RH store this is in Los Gatos!! We were looking for some art work to add to our…read morefurnishings. Randi is an excellent interior designer so you should definitely ask for her!!

Cherie is the consummate professional. She listens carefully…read moreto her clients and delivers based on the clients taste and goals. She has made our home both comfortable and incredibly warm with exquisite quality and a reflection of our goals. She is THE BEST.

This is right in my backyard and I visited it for the first time with a friend who was visiting…read more Lovely lovely store! Beautiful unique pieces for the home. I highly recommend checking it out. Cherie deserves your consideration and business.

Gorgeous store full of outdoor furniture in Los Gatos and I love their heavy duty umbrellas!!read more

I have purchased a lot of furniture over the past 20 years and I wish all of my customer service…read moreexperiences had been as good as working with Terra Patio. If they sold indoor furniture, I would buy it here too.

Anthony & his dad at Furniture Discounters are great! I got the lowest price on the Lexicon…read moreMcCafferty couch I was looking at -- it retails for nearly 2x at other places when compared to their price. I was worried about getting furniture delivered downtown, as I live right across the street from San Jose City Hall, but they showed up early, got it to the 9th floor, and installed it smooth as silk, and they did it all within 20 minutes. Seriously, the guy is a pro. I had a really good experience with them, and would buy from them again! They have a smaller selection but everything they sell is cheaper than other places, so if you're looking to save some money, I would check in every so often to see what their stock is.

Anthony was very helpful with my bed purchase and answered all my questions. I had been looking for…read morea good quality wood storage bed for over a month, and he made the process very easy. He gave me a good deal, sent me the photo I requested, and had the bed delivered the next day. The delivery and installation went smoothly, and the guys did a great job. I'm very happy with my purchase and the service I received. I'll definitely reach out to Anthony again when I'm ready to purchase a new mattress or other furniture. Thank you, Anthony!

We had such a great experience shopping at BoConcept! The staff was super friendly and really took…read morethe time to listen to what we were looking for. They were patient, thoughtful, and made the whole process feel easy and enjoyable. We originally went in to buy just a sofa, but our designer, Michelle Winter, helped us think about the bigger picture -- how everything would fit together in our space. She has such a great eye for design and gave us so many helpful suggestions on how to decorate and pull the whole room together. While we waited for our order, Michelle kept us updated every step of the way, which we really appreciated. The communication was excellent, and it made us feel taken care of. The furniture itself looks amazing -- super stylish and great quality. We're so happy with our purchase and would definitely recommend BoConcept to anyone looking for beautiful, modern pieces and an awesome shopping experience!

I received my new sofa from BoConcept today and it was worth the 3-4 month wait! There was one…read moreslight delay in the shipment due to something out of their control but once they quoted me the second delivery date they stuck with it. Delivery people were on time, super nice, and efficient. My only complaint is that I was interested in the stain-resistant treatment but wanted to know if it was made of toxic chemicals. They weren't able to provide any details so I didn't get it.