Exceptional service. I had bought a rug at another place that needed some cleaning. I haven't seen…read moreanyone so good and honest. They took care of everything in a reasonable cost.

hum.... cannot find the records ? maybe this receipt will help needless to say the rug was dropped…read moreoff in March and picked up in May, for two months I though the cleaning would be impeccable but I the rug faded....

I had a disappointing experience at the Menlo Park store. I drove up from San Francisco while…read moresetting up my new place and was hoping to get real guidance choosing a carpet. Instead, the associate I spoke with came across as condescending and dismissive. When I showed him a carpet I'd found online, he didn't really try to help or explain options; it felt like he just wanted to move me along. He repeatedly pointed out that the carpets I was considering were "cheap," and when he mentioned another one was around $4,000, it came with a "well, that's expensive -- what's your budget?" tone rather than an attempt to genuinely guide me. I went in because I'm not an expert and wanted knowledgeable advice, but I left feeling unwelcome and talked down to, which was disappointing given the positive reviews I had read beforehand.

The show room is limitless as the quality of the rugs. What…read moreis even better is the service. Rico and Alberto are extremely knowledgeable and helpful. Great professionals, they made the whole process easy and enjoyable. Very trustworthy people.

Arhaus in Los Gatos has beautiful furniture--high quality, modern, and stylish. Great place to…read morebrowse if you're looking to refresh your home. Good service too.

Warning, I have been purchasing furniture from Arhaus for years and spent a lot of money with them…read more This go around I decided to purchase a piece of jewelry from them and after 5 weeks of wearing the bracelet it broke in half. I called customer care and was told there is no warranty on any of their jewelry. I am cautioning you to beware that they dont stand behind the quality of their jewelry and will not replace if it is defective. I talked to their manager and they refused to help me in this situation. They have lost a furniture customer because they chose to not stand by their jewelry they sell on their website.

Great service, great staff and great price! They treated my rug with care and they threw in a few…read morefree perks. Can't ask for more. Thank you for being a great business!

Modern rug has the best service and excellent results in carpet cleaning…read more We've been using them for years now. The great results are worth sharing!

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

I'm always excited when I find a good deal so decided to look at Off Price based on suggestion by…read moremy neighbor. Dominic gives EXCELLENT customer service and depending on your project, great value. He buys short ends from American carpet manufacturers at terrific prices. I needed carpet for 2 bedrooms as the rest of house is hardwood. I got great quality, fully pet stain resistant, carpet for an unexpectedly low price. His team will even move furniture for a LOW price to make it easier on you. The shop on San Carlos isn't much to look at but you'll get awesome help and samples sent to your home. I don't think you can beat this place unless you need continuous carpet for several rooms. Even then, I'd still investigate what Dominic can do for you.

Needed to install new flooring in the bathrooms of our condo, which we are getting ready to be…read morelisted for sale. I created a Yelp project, and out of all the quotes we received, Abbey Carpet by Blossom Valley Interiors was the cheapest. I also liked that they came with sample flooring when they came by for the estimate appointment (they were the only ones that did). Coupled with an overall good Yelp rating, we decided to move forward with them. The job was completed quickly and they did a great job. I would recommend this business for any flooring needs.

Fantasic local carpet store. Dave was very helpful in helping choose the right carpet for our new…read morehome. They had agreat prices, even better then the box stores. About a month after install our little puppy decided that the carpert tasted too good and tore up a small patch. Abby Carpet beautiflly and quikly fixed it. Very impressed with their professionalism, communication and follow up. Highly reccomend for anyone looking for flooring.

I recently purchased a beautiful and very unique rug from The Oriental Carpet in Menlo Park and I'm…read morethrilled with it. I received excellent service from Sasha and his team. I had selected a couple of rugs in their store & they brought the rugs to my home and set them out so that I could determine which rug was the perfect fit. The team provided a rug mat, moved furniture and found the correct position for the rug. I shopped at about four other rug stores in Menlo Park and Palo Alto and no one came near this level of service. In addition, there's no way an online rug store could provide any of this excellent customer service. The Oriental Carpet is the only store for superb customer service and stunning rugs!

I just had my 15 year old sad looking Oriental rug cleaned…read more The service was excellent and the rug came back looking almost new! I highly reccommend!

I rarely need professional rug cleaning but I was fortunate enough to have a few different persian…read morerugs (handwoven) that needed special care and I wasn't about to hand wash them and beat them on balcony hahah. Aryan and his team came to the rescue fast. And when I mean fast they gave me The cheapest quote, responded immediately via yelp and phone, and even picked up same day. They came to my place To pick them up, which was an easy transaction The service took over a week as the rugs are naturally dried. And then they were delivered back To my home. The rugs came out beautifully and super clean. Aryan was professional, communicated frequently, and made payment super easy electronically. Everyone maintained social distancing and with mask. I'm So glad I got this service done and will continue to use this company for all my rugs now in the years to come!

Aryan responded quickly to my request for a quote, and they were able to pick up the rug the same…read moreday. The rug was cleaned and delivered as scheduled- 6 days later, and it looks beautiful.

IMHO Stopped in…read morewhile cruising N. Santa Cruz for after-Christmas shopping. We were nicely greeted immediately upon entering the store. I went straight to see their pretty Christmas decorations. I collect glass Christmas trees and they had a small collection to choose from. Best of all, they were 50% off! Thank you, Harvest! See you the next time I'm window shopping in Los Gatos!

We purchase a coach from this store. We received the coach but we're not happy with how it looked…read morein our living room. We reconfigured the couch's and requested a new quote to add an end chair. We were quoted an additional charge of $2400.. We had already spent $6700. Don't waste your time with this store.