I like the atmosphere here. I always like my haircut here too. I have a short hair style. I have…read morehad a lot of people do not know how to cut short hair cuts on a female that look feminine. Lisa can make my short hair look cute sassy and feminine without making my haircut look flat by cutting too much in the back like I smashed my hair in the back on a wall.

Had a great hair experience at this cool little hair salon in Keller. This place had a great vibe,…read moreand loved tunes! It's hard to find stylists who know color and hair, but I was lucky to have Hannah. She did a great job on my color and trim, and I really enjoyed the conversation. I will definitely be back. Thanks!

Tuyen works hard to serve her clients and does an amazing job... When you're in her chair, she…read moredoesn't rush to get you done... She makes sure you're satisfied before moving on to the next customer... She's been doing my hair for over a year and I don't see me going anywhere anytime soon... Great vibe and music too...

Ha Is absolutely amazing. I've been going to her for years and as such several of my friends are…read morenow going to her. My daughter even drives in from Austin. Moved here from Arizona and I was actually flying back every 6 to 8 weeks just to get my hair done by my girl. Once I found her I was set! Her color is the best.

Bad experience and would not go back. Here is why…read more I had scheduled a time/day to get my hair cut. The stylist took 6 hours (no exaggeration) to do my hair. It got to the point where it was 10:00 p.m. and I just had to leave. I couldn't take it any more. She didn't even finish my hair all the way and she made me very uncomfortable. It wasn't until the next day that I realized just how bad my hair really was. My roots were not even touched and my hair was very uneven. To say that this was the worst haircut/dye that I have ever received, is an understatement. So naturally, I decided to go back to the salon and just ask them to fix it. I didn't make a big deal about it at all and I would have been fine just getting it fixed. Upon entering the salon the following day, I spoke with Jeff and explained my situation and how I requested to have my hair fixed. Jeff then proceeded to tell me that I would have to pay for another appointment...I politely explained the situation again and requested that my roots just be touched up and my uneven hair trimmed. Jeff stated he would have to speak to his supervisor (maybe, the owner?), Melissa and I would be contacted. Was I contacted? Nope. In fact multiple times I had to follow up and send multiple pictures to finally get another appointment scheduled. Luckily, when I came in and got my hair fixed, a new stylist fixed my hair and I was pleasantly relieved. It should be reiterated that no one including the supervisor, Melissa, the owner, or anyone ever contacted me to apologize including when I came back in person to get my hair fixed. In addition, I should also point out that whenever a stylist leaves the salon, the company sends out emails, and at times will explain why the stylist left. For one particular stylist, the email stated, "XXXX has left Willow Sage Salon on unfortunate terms. Her conduct has not been in line with our values, and we cannot continue working with her." In my opinion, this is unprofessional and these type of things should be kept in house. There is no need to air dirty laundry out to the public. By doing this, it doesn't reflect positively on the business and raises questions about the company and business practices. To summarize, all of this could have been easily avoided and I wouldn't have posted a review if better customer service would have been implemented. The owner or supervisor-anyone should have contacted me, apologized and resolved the problem immediately by booking another appointment. I shouldn't have had to continue to follow up multiple times etc. I will never go back. Do not recommend.

I loved this place. I set an appointment kind of last minute not hoping to find anything, but I…read moredid. I was so nervous since I hadn't been to a salon in many years, but she was amazing! She listened to me and cut my hair exactly how I wanted it. I was so pleased. The vibe was very chill and home like. I loved it and would strongly recommend!

My hairdresser Shannon just started working at this salon, so naturally I followed her. I met the…read moreowner and he offered me a drink and gave me a Christmas goodie bag which was I awesome. I highly recommend this place. The prices for hair have gone up, but so has everything else. You deserve to treat yourself to self care with a great haircut, color, or style!

My son gets a haircut here with Johnny (that's his name I believe). He's finally found someone he…read moretrusts with his hair. I come here as well but don't really ask for anybody in particular. So far, I haven't had a bad cut and I'm always satisfied with my haircut. Fees are reasonable.

True professionals ! Michael was able to fix the color and cut without acting like he was repairing…read more. Luv the music !

Update: I was contacted by the salon quickly after this review. I kindly did not return the call…read morefor medical reasons. Also, I failed to mention I was impressed with the fact my 1st phone call was answered by a person and appointment booked at that time. She also kindly saw me arrive and greeted me at the door as she kept order all around her. Great customer service. So these experiences rate 2 stars

The stylist was new and a little uncertain. She was, however, perfect. I got EXACTLY what I asked…read morefor. This is extremely rare. She took her time and even asked a more experienced stylist for input...that was a very mature and good move. My confidence in her increased dramatically. I could not be more pleased. I drove further than I would normally like just to go to this salon. I have yet to be disappointed by this location, and I am fairly picky (internally if not externally).

3 times now including today Oct 11-25 at 6:50 I show up and the same lady has already closed . I…read moreknock on the window and she just shrugs her shoulders and walks off. Same lady every time. They are supposed to be open till 7:00 !!!

Best salon!!! I am so happy to find Emily and Posh Salon. I lucked out with this place being only 5…read moreminutes from my house. It's such a cute salon. Quaint and cozy. All the stylists are talented but Emily is by far my favorite! I have gone to her for a few years now and she's incredible. Her color is top notch and she's a perfectionist so her cut and color are always consistent. I have never had any issues or not liked my hair. In fact, we are on the level now where I just ask her what we are doing with my hair ha. She's always up to date on current trends and is more of an artist than anything. I never have any issues with scheduling and she's so good about communication. Highly recommend this salon and Emily especially. Although I havnt gotten my hair done by the other stylist I do see their customers and everyone does a great job. You can't go wrong here!! Both my kids see her as well.

All my visits at this hair salon, I have always feel welcome and comfortable. All…read moremy visits, I always leave feeling brand new. The salon is always clean, aesthetically chic and the staff is amazing.

I have suffered through some pretty bad haircuts in the last year while looking for someone who…read morewould listen to what I wanted! I found April May through a lady I saw standing in line in front of me during the holidays whose hair was exactly what I was looking for and perfect! She very graciously shared April's info with me and I could not be happier! I am so happy with my cut/style and will be a loyal customer from now on. The salon is clean, fresh, stylish and friendly. April is very personable and listens!!! I highly recommend her for your hairstyle needs!

April has been doing my highlights and cuts since I was a little girl! I am now 28 and she is still…read morethe absolute best! I've only gone to another person when I was desperate in college and couldn't make it home .. and it never turned out as good as her cuts and colors. Would recommend her to anyone!!