I ventured into the mall to checkout Vuori for a men's tank top,…read more Decided to pop in Athleta on the way. I was greeted by America, whose service turned me into a new customer. Instead of saying "no we don't have men's tank tops right now", she offered to show me what they had in the women's & talk about when the men's were available. I actually prefer the women's fit in some items from other brands, so I was into it - and ended up buying some, & look forward to bringing all the things I saw my wife would like. Also I was expecting a comparable price to Vuori but was delighted how cheap it was while having a premium quality. Thanks America!

I love this location!…read more It's in the 2nd street mini shopping mall where the large Whole Foods resides. 90 min free parking. The manager is always sweet and welcoming. They are friendly and always super helpful. They are a good group of women and I love their clothing, esp their markdowns!

On April 28th I went into American Eagle at the Cerritos Mall to purchase a Mother's Day gift…read more When I shop for a gift, I am usually looking for something "different." And American Eagle actually had something that caught my eye (a pullover sweater). As I was checking out the Sales Associate, Catherine, assisted me and she was so nice. She was very patient as I was also applying for a credit card and their computers were acting up a bit. She had such a pleasant personality that I had to post this review. She deserved some good praise.

Very rude and unhelpful cashiers! It's so sad to see such great brands being represented by rude…read morepeople.

You need to change your store hours on google. It's says 9pm on google, and the store actually…read morecloses at 8pm. 5 stars only because the employees are great!!!

I'd like to tell my experience about the time Ive walked into a Torrid store in Cerritos and bought…read morenothing. People who know me, know I love Torrid. I've been shopping at Torrid since it opened in the early 2000's. Torrid stores in California, Texas and Kansas. Since 2020, I haven't stepped in a Torrid Brick and Mortar store. I usually shop online. Yesterday I decided to head to Torrid Cerritos. Two ladies behind the counter turned around from handling clothes behind the counter and hurriedly said welcome then turned back continuing on with clothes. I looked around for a few pieces in the front, but I wanted help with narrowing down a dress for church that I had to be at in an hour. When I asked for help one of the ladies didn't appear happy. Because one of them had to help me, she appeared almost annoyed. I told her my size when she asked and she immediately started saying she wasn't sure she had my size in her store. I knew that was not true because I saw a couple of newer pieces in the front. She said she might have some in the clearance rack and she started trying to pull pieces from the Clearance rack. Usually the clearance rack has very outdated clothing. But she assumed I couldn't afford a new dress or something. After a couple of minutes she pulled out an atrocious muted peach dress that was from 10 or more summers ago, at least it looked like it. It looked see through, the employee tried to gaslight me into thinking it wasn't. At that point I was ready to leave. I went back to front of the store and just decided to leave. I've never felt so bad. I was treated really poorly, tossed aside. The employee had a take it or leave it attitude. I was looking for a little grace, dignity and Respect. I left there thinking this is the last time I'll be patronizing Torrid. I never could have imagined that I'd be saying goodbye to my old faithful clothing store. Torrid, you were good until you weren't.

This is usually not the Old Navy that i frequent but if I need to make returns I do it here since…read moreit is closest to me. The workers here have always been nice and they keep the dressing rooms fairly clean. The store itself is actually clean and very well maintained. The one reason I don't come to this one as often is because for it being a pretty big store this location seems to always be low on stock. I'm not sure if its because its right next to the mall so its just busy or they just get low quantities of sized but I always have to end up just ordering the items online. Its a nice store and I do enjoy coming to this one just wished they had more stock.

Great Customer Service & Friendly Staff! Always good deals going on. They have a variety of…read moreselections for the whole family.

lovely store with a perfect selection. Kayla has been an impressive manager. She is friendly,…read morehelpful, knowledgeable and professional. She seems like an unusually gifted leader when it comes to customer service and a sense of having things together. I had a return that was complicated bc of some lost tags or possibly a wrong tag and she was just perfect at how she handled it. This is an art, being able to take seriously the return method and standards of the company while also being able to make the customer feel heard and cared for. This is an impressive individual. Well done Kayla. Keep being you. :)

Review #1001 2026-071…read more Urban Outfitters is located on the south end of 2nd & PCH shopping center next to Lather. The store is spacious & bright with women's clothing up front & men's in the back, with sale items around the left corner near the fitting rooms; lifestyle goods & accessories are in the center near the registers. I saw a lot of labels like Labubu, Miffy, Smiski, Snoopy. The brand's target audience are young adults: college students & early career professionals, but I didn't see anything work appropriate unless your office leans towards casual, though there were a few tops that would work for business casual. Urban Outfitters has an exclusive in-house denim, elevated basics label called BDG, which is known for their vintage-inspired, trendy streetwear that focuses on baggy, barrel, & relaxed fits. More moderately priced than budget-friendly, it's a splurge for teens as mine gawked at some of the price tags. I haven't shopped retail in ages & wanted to see what's what. I'm not their target, & H isn't quite into their style. I think the price tag might have made her think twice. Her closet has quite a few fashion forward hand-me-downs as well as her thrifting & consignment finds. Maybe in a couple of years (when she's working)?

We have been going to Marshal's for a long time. We come here to shop for many items. Normally…read morethey have everything we are looking for. Well not this time. We were disappointed that the items we were looking for were not available. They still have low cost items, but just didn't have what we were looking for.

I've come to this Marshall's a couple times and found them to carry some pretty good selection in…read moreterms of overstock brand names and availability. For example, the purse and handbag section is typically more organized than my nearest TJ Maxx (in the same family of companies, if you didn't know). I like to head to the home section in the back for the books, kits, and candles; this last time, I found two hardcover copies of an author whose novels I enjoy in the clearance section for only $12 apiece. I haven't been approached or helped by any associates during my visits - which is fine - but nothing outstanding to report, either. The most recent time, we (my small rescue dog and I) got barked at twice (first by a reactive chihuahua and second by a reactive dachshund) and was surprised that neither the owners nor staff said anything. Not that this ruined my experience, but you'd expect fellow dog people to have more common courtesy.

Nordstrom Racks are kind of a hit and miss on finding exactly what you want, but they always have…read moregreat deals. This store specifically had lots of name brand items. Very clean and well stocked. Left with a pair of jeans and a top for $40 so I would call that a win in my book.

Came in for some shoes, for my son.... This is always the best place to come. Always fully stocked…read moreand organized store, especially the shoe isle. Luckily no lines and there were plenty of cashiers available. Our experience was great, happy customers... thank you

Came yesterday just before they closed. Right away we found what we wetter looking for As we came…read morein the store, we were helped right away. Service was great, store was nice and clean, fully stocked. Next we need to come back for the Classic Crafted Vegan Suede Clog. Thank you......byeee

Stopped by the Cerritos Crocs to shop for my son's birthday and had a disappointing experience. We…read morewere not greeted, acknowledged, or thanked at any point -- even after making a purchase. I bought my crocs anyway despite being obviously dismissed. Meanwhile, the associate Ro was actively greeting and thanking other customers coming in and leaving, customers who weren't making purchases- thanked them as they left but continued to purposely ignore us verbally- but watched us closely walk out - all the way out of the store staring at us (after being the only people who even bought anything?) I enjoy Crocs as a brand, but this level of customer service was uncomfortable and unexpected. Just hoping for basic courtesy next time.