This was a great solution to planning a complicated family vacation to Europe to see a couple great…read morecities, then attend a wedding at an old fort. Jonathan is a busy man with many clients, but made time to figure out various good activities for us, including the kids. I would plan way ahead of time to make sure this company can give you all the options you need and plan for contingencies also. Be warned that if you haven't traveled internationally for a while (such as before the pandemic) then you are in for a shock on how much prices have risen and how inflexible the airline schedules are. Be ready to adapt and look at it all as an adventure. Jonathan works remotely so you need to be good with planning on the phone and via email. It is a good service and I recommend it highly. Just come up with a decent price range for him to work with.

If I could give them 0 stars... I would. I was so excited when I first reached out. Jonathan seemed…read moresuper knowledgeable and excited to help us with our European honeymoon, and I was glad the first travel agent I reached out to seemed great. Then... Jonathan ghosted us multiple times over 2 months. There were constant family emergencies that I tried to be understanding of, but after 5 of them it just seemed like he was unwilling to help us - almost like he was trying to get us to not want to work with him. When I would follow up, he always said he had asked other members of the team to reach out to us while he was away for his family, and they just never did. Jonathan always apologized and said he'd make it up to us. This happened time and time again, and we still consistently told him we're still willing to work with him - only to get ghosted for the last time a few weeks ago. He stopped replying to me completely. I have never seen a single draft of an itinerary. The ghosting is so unprofessional. If he didn't want to work with us, he should have just said so instead of trying to turn us off like that. I wouldn't recommend this company to anyone. Attached are a few different-dated screenshots. I blocked out his cell for his privacy but yeah... some examples of a recurring theme.

Charlene is GREAT! She is helping us plan our trip to Argentina next year. She is very nice,…read moreknowledgeable, and easy to work with! I knew from our first conversation that we are in good hands! We are so happy with her and the service she is providing us. A friend of ours introduced us and I'm SO SO glad he did! She is making our lives and planning this trip a lot easier :-) thank you Charlene! We appreciate you and your hard work!

Charlene has booked several vacations for me, the most recent one to Munich for Oktoberfest. She…read moresets up everything, airline, hotel, transportation and event tours so all I have to do is enjoy myself. I can't recommend her enough.

The best vacation experiences in the Artic Circle. I am so grateful for Jim as he helps us along…read morethe way during our journey from Denmark to Sweden, the Artic Circle and then Norway. We get to see our first Aurora Borealis in person at the Abisko National Forest in Sweden. We can't wait for more adventures in the future. I would highly recommend Unique Destination to help make your dreams become reality.

We wanted to book a trip and had no clue where to start…read more Jim Lash was absolutely amazing and so helpful . Our trip was amazing to Englamd and Paris was amazing. Thank you for all your hard work .

When I thought my China trip will be canceled bec I needed a China visa and online application…read moreseemed so tedious and impossible -) thank goodness I googled n found Zheng Travel agency ! I read their reviews - all excellent ! I called and Ben answered:) He explained the process and I decided to meet him in his travel agency ! It is a small agency and simply furnished ! But it seemed Ben is experienced and he completed the application form and took My pictures ! The entire meeting was u see 15 minutes -) as he advised , the visa will probably be approved abt 3 weeks -) a today is 3 weeks and I have my passport back with my 10 yrs China visa -) All thanks to Ben who is expert in this area ! o highly recommend anyone looking for travel visa application to seek out Zheng Travel Ben :) Thanks to Ben, my trip to China in May is doable now :)

We are glad that we found the Zheng travel company at Spring Mountain to apply for a visa to travel…read morein China because if not we would have to fly to another state to apply. I would recommend calling first and asking what the requirements are for applying for a visa. You don't want to go back and forth especially if you drive too far. Zheng Travel is very communicative in terms of updating if your visa on process and is ready to pick up. For the price that is something you need to ask and suggest bringing your checks. Service is great. They can speak English

Fabulous service! Used Kaizen to celebrate my daughters 21st birthday! Shella and Chelle made it…read morean amazing and memorable weekend. From hotel room reservations, dinner reservations, cake ordering and pool party cabana set up, they didn't skip a beat! Last minute changes due to rain, unable to do pool party, and Chelle quickly set up to have a table at a nightclub with awesome table location. Thank you for a memorable weekend. Will definitely use their services again and refer to everyone I know!

I have used Team Kaizen while living both outside of Vegas and being local. Shella provides…read moretop-notch service every time. Her team is very helpful in finding the best deals for me and my friends/family. This is an agency that has not forgotten what customer service is supposed to be like. Very professional and personable. I highly recommend Team Kaizen for your Vegas experience.

Had a wonderful small group tour yesterday to the Hoover dam. Our tour guide was very nice & gave…read morelots of information. Van was very clean & great a/c. Breakfast stop included in price was great because we didn't have to worry about grabbing breakfast beforehand somehow. :)

I did the Grand Canyon West Rim Skywalk Tour with Grand Adventure Tours on a Sunday in January…read more2019. Our guide was Luis, and he was incredibly knowledgeable and hospitable - he really attributed to a wonderful experience. We were accompanied by 8 other people that we didn't know, all of whom were very nice. After an early morning pickup at our hotel in Luis' van, we went to three other hotels to pick up the other people for the tour. First stop was the Fabulous Las Vegas sign for photos, and then a group breakfast at McDonalds. We then went on a very picturesque drive out to the Hoover Dam, and we spent over an hour there, enjoying the sights and learning about the structure and its construction. Lastly, we drove out to the West Rim of the Grand Canyon. We enjoyed the glass bottomed Skywalk, and then took more photos around Eagle Point. There was plenty of time to check out the gift shops. We saw some replica Native American structures, and enjoyed watching some dancing. We then drove to Guano Point for a picnic lunch, a hike, and plenty more photos. Before the drive back to Vegas, our guide stopped by the Joshua Tree forest, and we snapped a few photos. It was such a wonderful day! FIVE STARS.

This a trash agency , they hang up in your face. They dont keep their word about extra you are…read moresuppose to get with the vacation package hyatt vacation needs to conduct business with another company i will NEVER use them again and i have cancelled all future trips through this company

This is a horrible scam. They claimed in the radio that I won a free cruise. I then called and they…read moresaid I had to do 90 min presentation I. Which they tried to sell me timeshares. I declined. They charge me $100 to activate trip in which I paid and then when it came time to book. I had to pay another $225 supposedly for deposit and taxes on hotel. When I called to make reservations they asked for another $250. This whole operation is a scam. Everytime I call I am getting transferred all over. I am going to file a suit to get my money back because they played me out of $325 if I could post 0 stars that's what it would be . I am so disappointed

Wow, how rude could this place be, I walked in and the lady working there chatting away with her…read morefriend , Didn't even bother to look up, wow, just wow, no wonder this place has such bad reviews over the years , please hire someone who cares

I usually purchase a one-way or round trip ticket from Chinatown LV to Chinatown MPK. One way is…read more$25.00 and round trip is about $45.00. For example: ASIANA BUS makes a stop at Barstow, then to La Puente, Rowland Heights and Monterey Park (on Atlantic Blvd. past Garvey heading N. bound.) IF you take the ASIANA Bus, you'll be asked to tip the bus driver (min: $3.00) while at the Barstow Mc D parking lot. This other bus drops you off at the Lincoln Plaza Hotel in Monterey Park.... The people on the bus are loud and I recommend that you take an IPod or MP3 player. I usually request for a window or isle seat. The seats on the bus are uncomfortable esp. if you're big, husky or have long legs. LoL! Last time, I was stuck sitting behind this old man who reclined his seat into my knees and I almost "cut up" on his a$$.

The service is very good！ The answer is very detailed！…read moreThe service is in place！ Amazing place!

Bought airline ticket and joined their travel plan with them, Great and speedy Customer service,…read morehighly recommend!

This place is amazing! Staff is very friendly and helpful…read morefrom the moment I walked in. Ben took the time to understand my needs and went above and beyond to ensure everything was done right. Thank you, your willingness to help and level of patience are greatly appreciated! I highly recommend this place to anyone who needs fingerprints taken or get any documents notarized, and I'm sure they're good at all the other services they offer.

That fingerprint was smooth, quick and the service was outstanding. The price was accorded to the…read morefingerprint service stores. Thank you.