Do not trust this business. This is a scam! The person will get in touch with you, re-schedule twice then leave you hanging. Even though that person actually came as I saw the key had been returned at a different spot. Creepy. That person even dared to ask to leave the money there without having me to see the place after the cleaning service. I bet he/she could've just walked away with my money without cleaning my apartment if I left it. NOT RECOMMENDING THIS BUSINESS! read more

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She did not show up. Also was pretty rude about it. Do not recommend her if you value your schedule. This is an edit. She came really late. I posted a picture. After she came I noticed my watch was missing and. Ow she will not pick up the phone. Luckily I have it insured. BEWARE!!! read more

Manhattan Beach Maids - Home Cleaning Near Me

Diane can scrub and clean through anything. She is tough and not afraid. I had her clean a very rusty shower and she had it sparkling. Diane is sweet, she bought me a candy bar. I recommend you buy the cleaning product t to support her. It will be worth it. She makes it sparkle. read more

Thanks, Jen, for the great cleaning service! Jen was flexible with scheduling and did a great job with the kitchen and bathroom.

So after a few times she stared running late or canceling all together so I just ended up ghosting her and finding someone else. Don't get me wrong, she a clean and thorough when she comes but she doesn't always arrive on time or even at all. read more

This was my first time with Manhattan Beach Maids and I couldn't be happier with their service. From the amazingly fair price, to the beautiful job as well as the ease in setting up the appointment, I give them 5 starts and 2 thumbs up Just an added bonus was the owner Jennifer, who couldn't have been nicer rand more accommodating. Will definitely be using them again regularly. read more

Diane was terrific! Punctual, thorough & quick on a last-minute move-in service. Thankful for her hard work and reasonable rates and would certainly recommend to anyone needing a quick turn-around on a job well done. read more

Dianne made an appointment with me between 9-10 (initial visit), then pushed it to 10:30 and finally arrived at 11:30...blamed it on her GPS...really? That put my whole schedule off and ruined my day...I'm busy too. Her cleaning was mediocre and expensive. Good luck if you chose this service...in what world of business is this okay? read more

I had an appointment for them to arrive between 9 and 10 today. I am still waiting. My last text message was at 1203 as you can see and I am posting this at 12:10 (just seven minutes later) because I've run out of hope. I'll update if there is anything worth updating to. read more

Manhattan Beach Maids - It is 12:10 now the same day. They are very late. - Home Cleaning Near Me

Diane was very communicative when coming to clean our apartment while we were gone. She did a great job cleaning in 2 hours- she even cleaned our refrigerator, cupboards, etc in the kitchen when we did not ask for that as an extra service free of charge. I definitely recommend Diane if you want your house to be squeaky clean- will use Diane in the future! read more

I needed my mother's house cleaned and she is a senior on limited income. Diane came and gave a very reasonable quote to clean the house since my mother lives alone. She accommodated us with using our green cleaning supplies since my mother is sensitive to strong odors like bleach. She did a good job cleaning and was friendly and respectful. read more

I contacted a few places for quotes on cleaning my dads place. Diane responded right away and gave a reasonable quote. She did a great job and was very helpful with suggestions for my dad. I was also hesitant about reaching out to someone I don't know online but she was understanding and made it easy. read more

Diane was quick to respond for next day service. She did a through, one time, deep clean of our house and guest house and was easy to communicate with. Fair prices and we are quite satisfied with the outcome! read more

I feel really bad leaving this review but I remember seeing a bunch of good ones and booking so I feel like I owe it to others... do not waste your money. She showed up late in very dirty, oversized clothing (that allowed glimpses of *body parts*) and used a lot of my own cleaning supplies. She cleaned the things I asked but not very well and I was uncomfortable the whole time. To add insult to injury she kept asking me to confirm the price and tried to go higher as a "tip" or asking if I could Venmo her a couple hundred extra and she would give me the excess back in cash? She then texted me for the next couple days trying to see if I wanted her to come back?? She was nice enough, probably just down on her luck trying to make some money but this is not a professional cleaner, or one that I could in good conscious recommend. read more

This is our first time using the service and we were very happy with the work Diane did for us. She was friendly and responsive, and really went above and beyond to leave the house in great shape. We did have a couple of scheduling issues to work through initially, but communication was good throughout the process and the price was quite reasonable for the amount of effort she put in. read more

Don't waste your money. Diane was assigned to "clean" the countertops, the cabinets, the fans, mop the floors, clean inside windows, and the microwave. We were disappointed to find that the countertops, floors, cabinets, and microwave were still filthy. Diane left sections of the floors wet and other areas seemed untouched. The contractor noticed she worked extremely slow and didn't put a lot of effort into cleaning. We were wondering what did she clean? The new tenants are going to hire someone else to "clean" the condo. read more

My tenant moved out and we needed a cleaning service to tidy up the place for the next tenant. We placed request on yelp for quotes with several vendors and she came back with the most reasonable pricing and was available for the date we requested. Did a really good job cleaning the kitchen and bathroom. The window blinds were dusty before but spotless after the service. Highly recommend! read more

GO ELSEWHERE. Diane called me after I sent out a request for quotes. She responded quickly and was available so I hired her. She came by the house to make an assessment and give me a proper quote. She even texted me a few days before the scheduled date to confirm the time I needed her. Now the twist. The day of she's 15 minutes late so I send a text to confirm she's coming. She responded by saying she was going to call me but got a new job and would need to reschedule. This is the DAY OF and the last day I was in this house. The TOTAL LACK OF PROFESSIONALISM is why I'm posting this review. Getting left high and dry on a move out cleaning when all your stuff is packed and on the road, leaving me no outs other than to pay way more for last minute service is why I ENCOURAGE YOU TO GO ELSEWHERE. read more

Diane did a great job cleaning our home. She came during the scheduled window and as this was the first time cleaning the house, asked questions to cater to our needs. If there's anything you need her to pay more attention to, just let her know and she'll be on top of it. She was polite, thorough and easy to work with. We will definitely be using her again! read more

Diane did a great job at our house, went above and beyond in several areas and communicated well. She was considerate about cleaning our tv with the correct type of cloth (microfiber) so it wouldn't be scratched. Her speed and prices are so great she is our new go-to home cleaner. read more

We had Diane come clean our place before a housewarming party. She was very responsive and did a great job, including with some deeper cleaning we needed post-remodel. Thank you Diane! read more

Diane was did a great job on our move in deep cleaning. We will start using her for a biweekly service. She was running about 30 minutes late but she texted me to let me know. Also, she asked texted me throughout the cleaning to let me know things she found and what time she would be done since we didn't stay there. She also asked me to go around and make sure she didn't miss anything before paying her! read more

Diane was able to come and clean our place on incredibly short notice. Good communication, quick responses. Hired her for basic cleaning of 2 bathrooms and a kitchen in our new apartment. She listened clearly to my biggest concerns and was able to tackle those things effectively. She gave a very reasonable price and was able to finish the job sooner than expected Bathrooms looked great afterwards, and we were happy with the job she did. read more

We hired Diane for a move out cleaning for our old apartment. We just didn't really want to deal with taking care of it and Diane did a great job! Diane was very responsive and was great with communication. She also followed our asks by focusing on the big areas for us like oven, fridge, bathroom, etc. and not vacuum, which is what we asked her to do. Diane did a great job! Thanks Diane! read more

Diana did a great job cleaning our home. She communicated throughout to make sure we were satisfied and went back and cleaned anything that needed extra attention. We will be scheduling her for a monthly cleaning going forward. read more

I would recommend going with another option. Diane, while a kind person, is not equipped to provide a thorough cleaning service (especially during COVID). She was 30 minutes late, arrived so disheveled, and did not wear a mask or gloves. She also asked me what we wanted cleaned even though my husband detailed our expectations in their original exchange, and she asked if we had a vacuum and a broom she could use so that she didn't have to go to her car to retrieve her own. Wanting to give her a chance (and some COVID-appropriate space), I answered her questions and moved to our backyard for the duration of the cleaning....which took four hours. For our approx. 850 sq. ft. 2-bed 1-bath generally already tidy apartment. After her departure, we noticed multiple surfaces and our ceiling fans were left unaddressed. As she left, she did repeatedly say she would come back if we needed her to be more thorough, but after four hours we were just ready for it to be over. I'm surprised by the other reviews that mention her thoroughness and quick work. Whether due to a bad day, inconsistent execution or something else, that was not our experience at all. We will not be utilizing this cleaning service* again. *Please also note that Diane's House Cleaning Services on Yelp also appears to be the same person. Additionally, the photo of the person claiming to be the owner of this company, Jennifer J., appears to actually be a photo of the woman, Diane, who came to our apartment. Diane also provided a card upon arrival that listed her as the company owner. Not sure what's going on here between that and the alternate Yelp page... read more

I needed to get my house cleaned on short notice over the holidays and Diane was very accommodating and willing to work something out with me. She agreed to come out on New Years Day which I highly appreciated. Price was very reasonable and she left the house looking clean. She made sure before she left that I looked over the house and everything looked to my satisfaction. read more

I called Diane in a dire need to have my house cleaned and we scheduled a time for the following day. She asked a few times to change the time after we scheduled and informed her that the scheduled time would be best for me. Our scheduled cleaning time came and I called because I would be a few minutes late and she told me she needed to reschedule AFTER we already had discussed the scheduled numerous times!! Very unprofessional and would not recommend. read more

Manhattan Beach Maids - Would not answer me back as to why she double booked me. Very unprofessional! Do not hire! - Home Cleaning Near Me

We called Manhattan Beach Maids to help while recovering from some injuries. Diane goes the extra mile. Fast response, friendly and showed an attention to detail. Was impressed by how she made sure we were happy with the job before she left and addressed all our concerns. read more

GREAT service!!! I can say Diane was extremely amazing she got down to Business the last minute for me and to top it off she was also very kind. I would highly recommend and most definitely Will be using service again with her. read more

I believe i scheduled once with them, they didnt show up, i was cool about it and rescheduled, they no show a second time. Pretty whack. My impression is this business is run by a newb who gets enough business to ngaf, so while she will sustain herself, she is missing out on the greatest aspect of capitalism: expansion and making gobs of $$$ read more

MBM was prompt in answering my and confirming the cleaning appointment. Diane was on time, brought her own cleaning supplies and was very curious. She is a very hard worker, professional with good ideas along with vast knowledge of cleaning. She spent 3-4 hours cleaning my place for the 1st time and I hired her indefinitely right now. Manhattan Beach Maids is by far the best dollar for dollar I found in the best cities. read more

Very happy with my Move Out cleaning from Manhattan Beach Maids, very flexible when I had to change the date, A+ experience, Thanks!

Dianne was cheer and very sweet. I would recommend her services for reoccurring cleanings. I hired her for a full move out cleaning. The window seals looked immaculate, as did the bathrooms and kitchen. I would have l read more

I got a pre move-in cleaning on my house and it was very clean after the service. Diane is super nice and accommodating. Great experience.

Used Diane on 8/5/21. The cleaning was good except for some missed mirrors. Was extremely disappointed that she didn't wear a face mask while cleaning or gloves. If I would've known that I wouldn't have used her services. read more

I made an appointment with Diane for my 1 bedroom apartment in Redondo Beach at 9:15 am and gave her the address 2 days before our appointment. On the day that she was supposed to come I didn't hear from her and I called her 10 minutes after our appointment time. She said that she lost my information and needed the address. I gave her the address and she said it would take her a half hour to arrive. I waited 40 minutes and didn't hear from her and she stopped answering my calls. She finally texted me that she wasn't coming and could come the next day. Don't book with them if you need someone reliable. read more

Highly recommend Diane, she was great and was very good with communication. The pricing was very reasonable also. She left the house great and was even did extra things for me. Very satisfied with the house cleaning! read more

Did a great job with a fairly last minute, big request. Thorough throughout and to the standards listed. Would recommend for anyone looking for someone who needs this service! read more

Do yourself a favor and look elsewhere for cleaning services... I made an appointment for a Thursday at 11:30am. Sent her my address and phone number and thought we were all set. Then she texts me Tuesday night and says she can't do Thursday anymore. So we set up another appointment for Wednesday at 2:30pm. Wednesday morning I text her letting her know some more specifics about my apartment and she sends me multiple texts about how hot it's going to be in the afternoon. She asks me to move my appointment multiple times because she was up early and doesn't want to work in the afternoon and in the heat (it was 77 degrees that day btw) I told her repeatedly I was not able to move the appointment since I work and had meeting obligations I couldn't get out of. On Wednesday she texts me at 1pm saying that now she can't come but she "tried her best to make it" an hour and a half before my appointment Now I'm having to scramble to try to book another service before Saturday since that's when my lease is. Overall super unprofessional and a waste of time. read more

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