Service sometimes good sometimes mediocre but never enough to warrant price. Went to Lilly's as recommended by Mani Pedi receptionist and it was SO MUCH BETTER and less expensive! NEVER coming back after amazing job at Lilly's - kind people who want to help, Great Work, and EASY on your wallet! Good losers! read more

They treat you like meat. The pedicure girl did a decent job, but nothing spectacular. She only said one sentence to me the whole time. No personal touch, not even to ask you if the water temperature is okay (it was cold). She left the showerhead in a place where it kept hitting my foot so I had to keep kicking it away. It wasn't relaxing at all. The manicure was a nightmare. I have nothing positive to say. She was rude, and rushed, and made one of my nails bleed. She stopped me from running the massage chair (twice). I had to hold my hand across my body because she wouldn't come around to do the other side. They gave me the check in the middle of the treatment, which was strange. After I gave a 15% tip (which was more than they deserved), they got colder. When they were done, they just left, and didn't even tell me how long I could stay. I have never received such terrible service anywhere on the island. I can't think of anywhere worse than this. How hard is it to look someone in the eye, smile, and say 'thank you?' They never said thank you. The nail application was okay. But I didn't come just to get my nails done. I can do that at home. I came to relax and receive good service. read more

This is my favorite place to do my nails. Tina was very friendly and did a great job on my nails. I didn't have to wait long for an appointment for my nails or my eyebrows. I was satisfied with everything. They don't force you to talk or add on extra to what you are already doing. I went in at 730ish and she had me out by 815p. read more

The location of this place was the only thing that had drawn us in. It was an impromptu girls shopping day and we wanted to end it with a pedicure. My friend had Tommy and he did excellent. Best leg massage that she has had on the island. I ended up with some girl who didn't talk much. I'm not even sure she said anything when I complimented her hair. We did get our eyebrows waxed by Julia who was such a sweetheart. This place is super cute. If my pedicure didn't suck (not painted well, paint chipped 3 days later, and almost no massage) then I would of gave this place a 4. read more

It's ok. The work is ok. SOME of the girls are nice, and when I say that, I really mean it. They can be REALLY nice. But the OTHERS, GOOD LORD, they are awful! Maybe just slow in the head? The receptionist does not know what a receptionist does, I think. The place is pretty clean, but it's pretty overpriced. And the girls are always pushing more services. Oh, and she laughed at my friend's nails saying they are "Terrible" and that she can tell she doesn't take good care of herself. What in the world kind of service is that?! read more

The location is convenient, the salon atmosphere itself is very nice, and they were able to see me immediately as a drop-in, but my pedicure wasn't done very well. The lacquer application was chunky and my toe started bleeding from cuticle cutting. read more

I'm a frequent tourist to Hawaii, I've tried a new nail place each time and I've gotten pedicures in half of the states and Kim gave me the best one I've ever received! Such friendly staff! I will be coming here each time! read more

I got a gift card so I tried this place out. They were nice over the phone and until I got into the pedicure chair. They asked what service I wanted, and they kept asking me to upgrade my pedicure package...I hated that. After that, it was a very fast in and out type of deal. The girl I got did a good job overall, but I didn't like two things - 1. she used this cheese-grater like thing to scrub the bottom of my foot...gross, gross, gross and 2. my french tips weren't painted very evenly. read more

Four stars mostly because of the woman who does my pedicures, Ling. I run a lot and find myself in flip-flops more than I care to admit so the soles of my feet are pretty thrashed, yet somehow Ling manages to soften them up without any pain or ridiculous effort. Also, she doesn't push additional services. I had someone else do my pedicure a month before and blamed my f-d up soles on the fact that I'm too lazy to moisturize and that I NEED a paraffin treatment. I almost kicked her in the face. I learned my lesson and continue to ask for Ling. At least until I find somewhere else I like and won't give me some nasty fungal infection. read more

First off, I'll thank Mani Pedi Spa for getting me in on a walk-in, on such short notice, in a pinch. Trust me, I really appreciate that. But this place has made me want to run back to the comforting arms (and chairs) and more than capable massaging hands of Princess Nails (see previous post). I think I may have gotten unlucky with my pedicurist or she was just having an "unlucky" day. I don't care if you don't talk to me (because it's definitely a strange power dynamic as you're sitting there and someone is working on your feet below even though I do enjoy small talk during the session) but PLEASE act like you're trying to do a good job. It was the most apathetic pedicure ever and this became blatantly clear to me when she only filed my nails and didn't cut them. In fact she had to ask me if I wanted them cut and then when I said yes, I want them short, she continued to file. I had to ask her to cut them and this seemed to be hindrance. I was scoping out other customers and seeing whether or not they were being given the same type of dismal service but it wasn't the case. (Hence the reason for many 5 and 4 star reviews here) She then wanted to try and get me to buy an upgrade that included a manicure but with the way she was handling my feet I honestly doubt she wanted to take time to do a manicure as this whole process was inconveniencing her enough. Got sort of a calf massage...but boy was I wishing for Princess Nails magic. The paint job was good and stayed well for three weeks. And do they only take cash? It was good I even had some on me or else I would have been screwed. I highly doubt they can't take cards, so that was another questionable part of this business because I saw them turn someone's card away. I think Mani Pedi Spa is good in a pinch but from now on this would definitely be a last resort. And by last resort I mean probably never coming in again. But, you might want to see for yourself, these mixed reviews mean you just have to take your chances. read more

It's alright..... Usually am disappointed here though. Been here a few times for pedicures. The girl I have now keeps walking away and looking around. Foot/leg massage was half-assed, kept talking to her co-worker... Meh. I'll let my boyfriend decide he tip. The girl he had seemed much better... They were able to take us in pretty quick all the times we've come here though so that's a plus I guess? read more

I haven't been to this salon in years and I needed a last minute mani and pedi. I walked in after work and could be seated immediately after choosing my color. Julie, I think was her name, did both my mani and my pedi. Mani was first and she was very gentle and quite the perfectionist. She made sure I was happy with the length, the shape, and the color before continuing. She tried to up sell me on design and gel but as soon as I said, "no thanks," she didn't seem upset as others have and she jumped back into our conversation. For my pedicure, she asked if I wanted a massage chair or a regular chair. Massage for sure! She made sure that the massage was to my liking, she got a towel to put on my legs as I was wearing a dress, she asked if I would like water, and she..again...did a wonderful job! She was just so pleasant. Next to me was a girl who's nail tech cut off her entire baby toe nail! Yikes! She was bleeding all over. I felt so bad. That nail technician tried to say she didn't have a nail in the first place...it didn't make sense and the consumer was clearly not pleased. Wish I caught her name because I would not recommend her. Julie did a wonderful job and now it's been 3 weeks and my nails need to cut and the cuticles could use a trim, but nail Polish is still perfect! Amazing! It wasn't a perfect 5 sar rating because the salon could use some upgrades. My memory of it from years ago was how nice and pristine it was. I think it needs so upkeep and TLC, but otherwise I was quite happy with my experience. read more

That's it, this is the only place I will go to for spa pedicures from now on! I always get a consistent, quality pedicure. It is very thorough, not rushed, and very skilled. The girls are friendly, but bring a book so you can just relax and enjoy the pampering. There is always enough activity in the room for you not to have to make awkward conversation. Their equipment is plentiful, clean, and neat. Also, they have twice as many colors to choose from as other salons. Their leg massages are a great addition to the service and they clean up your feet great, never too rough, never burn you with paraffin wax. Their pedis are dry almost instantly, so don't worry about smudging, and the paint and benefits of the pedicure last longer than services from other places. They are efficient and professional and trained well in their field! I got a spa pedi at a professional hair and nail care salon, and over 2 hours later, two of my nails are smudged despite careful maneuvering and the paint job looks like I did it myself at home, which I could have done, FOR FREE! Instead, I should have just gone to Mani Pedi Spa! read more

Little overpriced for what you get. They constantly try to upsell. Quality is just ok. They have the cheaper brands of polish too.

Don't waste your time with this place. They're in a great location however they don't have the best attitude. My wife wanted to go in and get a gel manicure after CALLING AHEAD. Closing time was 1.5 hrs away and we thought she was good and according to person on the phone she was ok. However, everything changed when she arrived... she was told that "we just got booked". By the way we called when we arrived to the mall so they were booked in between the 8 minutes it took her to walk to the shop from the car. I would not give 1 star if I could. I read a similar review before going in. I should have listened. read more

I loved it here! Since I spend my days either walking barefoot on tile or wearing slippers, parts of my feet are really dry (especially the bottom of one of my big toes). One of my thoughtful friends gave me a gift certificate to the Mani Pedi Spa for Christmas and I figured it was time that I used it. My esthetician, Julie, was amazing! She was very friendly and professional, and she did an amazing job fixing up my feet. They were baby smooth and perfectly polished by the time she was done with me. The spa itself is attractive, well-lit, and impeccably clean. The vast selection of high-end polishes made me feel like a kid in a candy store. Looking forward to my next pedicure! read more

Was quite over-priced ($30, before tip, for a french tip) and not very comfortable. Also there was no base coat applied!!! The manicure only lasted for 2 days before it chipped. The smell of the place was extremely overpowering ( a mix of acetone and chemicals) and gave me a headache. I am sure there are many other better and more adorable places than here. read more

A cute and convenient nail salon located in Kaka'ako area (SALT). The shop is clean, modern and has good nail color selection and techniques. Vee is AHMAZING! She was so considerate, conversational, creative and assertive. Her leg/hand/arm massages are on point! I enjoyed the service and will definitely be back. read more

Okay on nail job but the workers "cash out" before they're finished and then they insist on 20%?!? Did they forget that tipping is based on customer service satisfaction? read more

Friendly staff and great service. I was able to get a last minute French Pedi! Emily did an awesome job! It was $73 before tip.

Great service. Got off the plane early for a business trip & room was not ready. I found this nail salon. More expensive than the mainland but everything thing here is. I highly recommend for locals or visitors. They do not make you feel rushed. read more

Worst full set of acrylics I've ever gotten. Full set with gel polish so NOT cheap and two have come off in less than a week. Not to mention it took the girl an hour and a half to do them. Staff was unfriendly. Would NOT recommend this place to anyone if you want your money to be worth it. read more

This is my favorite spot to get a pedicure, because they use non toxic nail polish and there is no chemical smell that most pedicure places have. The service is friendly and walk-ins are always welcome. Perfect! read more

I went in yesterday and the service was spectacular! I got a French pedi and French mani. The tech was a nail artist she painted the designs so precisely. Too bad I forgot her name but if I see her face I know. This place was big and comfortable seats and I liked how everyone was uniformed. Will definitely go back to that tech. read more

5 stars ONLY FOR KATIE. I'm the type of gal who likes to get Japanese hard gel manicures. Katie has so much stones and gold jewels, etc that I always have a hard time figuring out which ones I would want on my nails cause I want them all! She is by far the best manicurist that I've had. She is very detailed and makes sure that everything looks right. If something doesn't match or doesn't look the part, she'll look for something else and ask for my opinion. I always enjoy my time spent with Katie because we always have great conversations and have a good laugh. So far all of my manicures have lasted over a month and that has never happened before. read more

Went in on Thursday, called ahead to make an appointment, thank god since it was busy and had to wait. I don't think I will return or recommend to anyone because yes I said I had to be out by a certain time but before i called they said it would be enough time to do a mani pedi, maybe if I didn't have to wait they wouldn't have had to rush. First they rushed it, second they didn't even give me a foot or hand rub they just put on the lotion/oil and rubbed it in. Third of all i got diamonds on the bottom of my big toes and they all fell off by today (Monday). Lastly the job that was done I could have done myself at home. Very disappointed, and expensive for the service I received. read more

This was my worse pedi experience ever, and I get pedicures all the time. First, when they assigned me a chair, the footbath already had water in it. I just looked at it and didn't put my feet it in. She told me to go ahead, but I was disgusted by the fact that there was water already sitting there. She picked a hair out of the water, and proceeded to tell me that it was new water. I told her I wasn't using that water and walked out. The girl at the counter told her to drain the water and start over, so I sat back down to fresh water. Most of the pedi was fine, except she clipped my cuticles and made my toe bleed....a lot! I have pretty painted toes, and a big scab next to my big toenail. NOT CUTE and painful! read more

Excellent service and I have a very weird tiny toenail that most places can't paint right. Everytime I come here, they paint it perfect. I love the paraffin wax treatment. read more

Was able to book my appointment within 45 minutes even though they were very busy. I've seen many nail techs and they're all nice and great. Really thorough. I had Melina today and she was awesome. I was in and out within an hour for a mani and pedi. She was sweet, professional and very personable. Will be back to see her. read more

Just visited for the first time to get a basic manicure (treating myself!) and had a lovely experience. Making an appointment over the phone was very easy, and the staff were all very courteous when I arrived. I was a little early, but they were able to let me pick my polish and get started anyway, which was great! My technician was Amy, and she is the best!! Very friendly, competent, and professional. She checked in with me throughout her service and was really conscientious- she offered to help me with my bag and keys, and had me pay before applying polish to make sure nothing got messed up. She's also just plain great at what she does. The surface of my nails is like GLASS, you guys. FLAWLESS. I'll definitely be back! read more

I usually don't come here if I had a choice but I was in the mall. I got the best nail tech ever! Her name is Vi... Super sweet and super nice. She was offering me water, making sure I was comfortable. Usually when I come in for a service, I feel that rush vibe or they are rushing it because they have another client. It's always about turnovers at this place! But she took her time and it was very pleasant! It took about an hour and half to do my spa pedi and gel mani! She was great! She said she's been here for 10 years which is amazing! I think I will start coming here more often. I'm always picky when it comes to certain nail salons only because some techs don't clean my cuticles well and especially since I have dry skin. Vi worked her magic! My toes and hands look great! I think this will become my regular spot! It's a bit more pricey than I usually pay but I do like knowing that they sterilize their tools in the single individual bags! read more

To start off, I'm really picky with where and how I get my nails done but my friend and I was in need of getting our nails done while we were at the mall so we decided to get it done here. Walked in and was greeted by the receptionist immediately which was a plus. She was actually really nice. Thankfully they weren't busy so there wasn't any wait. I didn't get the chance to get the name of the lady who did my gel mani but she was really nice and did them well. Only downside of this was a gel mani costing nearly $45? Mmmm yeah... Wasn't a huge fan of that for something so simple But other than that, service was good, place was super super clean and workers were nice. read more

I got what I needed from this place. There are a ton of pedicure chairs so I didn't have to wait long. It was clean and I was able to relax without having to make awkward conversation. I pretty much zoned out the entire time so I can't even really describe the place. The lady who did my pedicure was thorough and did a great job. She also didn't try to "up sell" me- I saw negative reviews with regard to that. My massage chair was broken, but I won't hold it against them. read more

Not worth the money. I only tried it b/c I had a gift certificate. The gift certificate is good for both Mani Pedi Spa and Solar Nail Spa which I have yet to try. For the basic, I think it was about $31 and you don't get the full works/massage as you would at a $20 Vietnamese salon. The nail polish also was uneven in terms of coloring, some parts were lighter than others. It also chipped rather quickly. I had to touch it up when I got home. The only positive I would give is that it's convenient if you are shopping at the mall. Update: My pedicure lasted less than 2 weeks and that's with the touch up I had to do on the small nicks. Normally my pedicures at other places last about a month. Definitely would not recommend this place. read more

So I have been here twice and both times I have been very impressed. The chairs are up high and very comfortable with massage settings. The room is dark and relaxing and there is pop music on which is nice. I'm not one for the classical spa music. I get the $45 pedicure with paraffin wax. I love it! Worth every penny to sit there and get pampered for AT LEAST an hour. I've gotten 2 different manicures here too and they were both fabulous. The first was tips with the gel powder. It lasted a full 2 weeks and still looked amazing. The second time, I got them to take off the tips and just do the gel polish and it was perfect. Previously at other salons, the gel seems to peel off, but not here. I'll definitely be coming back! read more

I did a walkin pedi... Waited less than ten minutes. My pedicurist was ok... I paid $33 for a classic pedi, without any design (I wanted one, but my pedicurist was a bit slow and I was running out of time). The constant upsaling is a bit annoying. I was asked to do gel on my toes three times. I don't need gel on my toes... I don't even like it on my fingers. I take that back.. I like it on my to gets, I just don't like how weak my nails become after the acetone soaks and the scraping. The massaging chair stopped massaging after one minute. I tried using the auto program three times. All three times it stopped. My foot massage as decent though. The final result was ok. Nothing spectacular... I'd come back mainly for the convenience. Overall, my feet needed to be pampered and they're pretty satisfied. read more

First time at this place. The wait wasn't long at all. I got the spa mani & pedi french tips. A bit costly @ $98 but I think the service was worth it. For 1 1/2 hours it was good to be pampered. The facility itself was really nice. Good massage chairs. Definitely coming back to this place. read more

Overall my experience was pretty good. The girl who helped me seemed polite and I felt she did a satisfactory job. I had an appointment for a spa pedicure. The message pressure was good. The reason why I'm giving this 3 stars is because the shape of my nails...Not so great. The polish also is very messy, and all around my nails on my skin. I could have done a better paint job at home. read more

They charged me $83 for a Keiki mani/pedi! That's outrageous for a 5 year old! Last time I went they didn't charge me extra for a kids gel!! Now they charge me an extra $40. They just lost a long time customer and I asked them prior to and they said there's no extra charge for gel! Smh!! read more

Casey is my favorite. Great personality and superb service. She goes out of her way to make services there fantastic! I've followed her from Solar Nails to Many Pedi. I would follow her anywhere. read more