I recently sold my car to them and had a great experience. They offered more than Carvana or CarMax, were extremely professional, and even picked up my car directly from my house. Margarita was very quick to respond and made the process super easy from start to finish. Highly recommend selling your car to them! read more

My wife received an internet offer from Manly through the Kelly Blue Book referral service. We had a mint 2016 Nissan Leaf. We arrived at the store at the appointment time and the car was inspected with the verbal report that it was "one of the cleanest used cars I've seen here." The internet offer was for $4,000 and a telephone call conversation of "maybe we can do even better." Following the inspection, the inspector went inside to "talk to my manager." He returned to say that they had a Leaf in stock that hadn't sold in a couple weeks so they could only offer us $1800! They knew that before we wasted hours. How can this sector remain the bastion of integrity-less swindlers? Both my wife and I had previously purchased new Hondas from this dealership. We will never return. Consider yourself forewarned. read more

I decided to sell my car to manly, only because I have cancer and have been going through cancer treatments and have been struggling with monthly debt since I'm a single mom who has had to take a lot of time off work for chemo/radiation and recovery of all that. They came Saturday afternoon to pick up my car, from a few hours away. I was really undecided and had a lot going on, so I tried to reschedule my appt that morning but the woman I was in contact with said they were already on their way so I could not. She didn't offer to even try just said no. I cried as he picked it up, because this was my dream car that I had saved for and it broke my heart to sell it. Within a couple hours of him leaving, my dad came over and I explained to him the situation, along with my health updates. He was horrified I had sold my car out of desperation and without consulting him, and offered to pay my payments until I'm back on my feet and healthy again. I reached back out to them within a couple hours after they came and asked to cancel because my dad had offered to step in and make help me make my payments until I'm cancer free and back on my feet. They said they are not going to return my car to me, and there's nothing they will do for me, I'm out of luck. To go find another car. I offered everything. To pay anything they needed. They flat out said no. I even offered to buy it back, no response. They totally quit responding. This company obvi cares more about money, than their customers. They came Saturday afternoon and by Saturday evening I was literally trying to cancel this transition, they probs weren't even back to the dealership with my car yet. Same on Sunday except they just quit responding to me entirely. Nothing was electronic, it could have been canceled but they just didn't give AF and the management refused to call me back. When I did get ahold of a manager, he was superrrr rude and condescending. I'll be sure to leave reviews everywhere, contact everyone and do fb lives. Avoid this dealership, find one that actually cares about its customers. read more

This is my shocking experience. Took a 2hr Uber ride to pick up a vehicle I had purchased through "Manly Honda" used car/wholesale department. Car was not available for pickup. I dealt with "Nick" who had given me the keys and gave me poorly detailed instructions on where to find the car location on their huge 4 dealership properties put together. When you would expect the car to be ready for pick up as I had given Nick a notice in advance before my departure. I went ahead and began looking for the car which took me about 20 minutes of searching the entire property including the main street and the backroads of random dealerships and mechanic shops. I hesitated calling Nick or going back to the office as he did seem to have a bit of an attitude with me from the start. Then when I decided to call he did not answer so I walked back to his office. When I arrived I was apologetic about not being able to find the car but explained to Nick that I am tight on schedule and have came from a long ride and cannot look any longer than the 20 minutes that I have been searching for so if he can please send someone to get the vehicle for me or if he can get it himself, which what was originally expected as I had notified him of coming to pick up the vehicle I purchased from him. That's when Nick began to go off and began cursing at me using very inappropriate and unprofessional language that I cannot mention all in my review. He began by telling me to word by word "get the f^** out of my office" continuing with that type of inappropriate language as he began walking towards me not to mention but without a mask continuing to shout at me. I explained that all I am here for is to pick up my vehicle I just expected it to be ready for pick up that's how it normally is dealing wholesale at all other dealership properties. I had to stand outside of his office and sit clueless of what's to happen next. 2 hours away from home with no car. I then decided I have to call the police so I could get the dealership moving because the behavior they had with me was very inappropriate and I was not going to leave without what I had paid for. That's when Nick ran to get the car. After coming back with the vehicle continued with an appropriate language and told me once again to " get the f^** off his car lot" what he claims the car lot to be his. Very unprofessional experience I am surprised of the standard I have seen from this employee working at "Manly Honda". Be careful when buying from this dealership whether it's retail or wholesale I can't trust them based off the experience I had so just be cautious. read more

Feels like you're walking into an old trailer that was turned into an office. I only went in to trade a car because I was promised a better offer than the competitors. I was told that if I went there, I would get the offer, even though I didn't have an official Kelly Blue Book offer. When I got there, the girl who I had talked to about the offer over the phone said that I would need to have an official offer for them to beat it. I HAD JUST ASKED HER OVER THE PHONE IF NOT HAVING AN OFFICIAL OFFER WOULD BE AN ISSUE, AND SHE HAD TOLD ME IT WOULD NOT. Do not waste your time here. read more

I recently sold them my truck, it was extremely smooth and easy. No haggling and gave me what I wanted for the truck. I did have a balance left in my original loan and they told me my payment would come once they received the title. I received the money with no problem once they got the title. Best car selling experience I have ever had read more

LOVE this place! They give top dollor and you won't be able to get a better offer for selling your used car anywhere else. We tried 4 other dealers. Manly used cars gave us $3,000 more than Carmax offered. They put the price in writing and let us shop it around. This place is so straightforward and up front and easy to work with it almost seems to good to be true. The car we sold was a Nissan Rouge and the Nissan dealer we got it appraised at swore they would beat any body elses price, after we got our quote from Manley used cars Nissan said they can't beat Manly Used cars' price and we should sell it to Manley used cars. Definitely get a quote from this place they are fast friendly and you will get an unbeatable offer. We worked with Margarita Verdin and Darrell Steed they are amazing! read more

STAY AWAY, THESE PEOPLE ARE A BUNCH OF BAIT AND SWITCH SOB'S! Who ignore you for the 1st 10min while you stand there watching LITTERALLY 9 people standing around doing nothing! I live in the east bay, but I saw a car online that I wanted to come in and buy it. The car had been on the website for over a week and was older, but I called ahead to be sure. The 1st guy, Scott intially seemed friendly and helpful, but he said "let me go see and put hands on the car to be sure its out there, I'll call you back in 5-10min. I told him no worries to take his time, I still had to get dressed to head out there (the drive was a little over an hour) he said ok. Well more than an hour goes by and no call back. So i call back this time i get Scott, agian seemed friendly over the phone, he put me on hold verified the car was on the lot and unsold. I said ok great, i'm in my car and on the way now. I get there and tbe car is magically gone 5min before i get there.....the car is STILL posted online as i type this. It's a dame bait and switch con job there. We left IMMEDIATELY and went next door to carmax, where people are genuinely friendly and helpful. STAY AWAY FROM THIS CONSHOW! read more

This Dealership is extremely unprofessional and rude. I recently sold them my car and they never gave me the money they owe me from the sale. They have already sold the vehicle to someone else. They keep saying that I have to wait till the DMV releases my name from the liability. I then called them again and they told me I have to wait till they get the Title from my bank. My bank already gave them the title for the vehicle. They just want to keep my money. They change their story every time I call them to ask for my money. They are cheaters and liars and scam artists here at this dealership. Avoid them at all costs. read more

This dealership is HORRIBLE! First, we went and test drove a truck and they could tell us nothing about it. They were very unprofessional and not helpful at all. We overlooked that because we still wanted to get this particular truck. A couple of days later, we decided to go with that truck. They confirmed with us that there was a truck in stock, we wired them $25,000 for the truck and then they said it was sold. So now they are holding onto our money with no date on when we will get it back. They are a TERRIBLE company. DO NOT GO HERE. I never write reviews but this was needed to be said. read more

Manly Automotive Group Used Car dealership sold my daughter a used Nissan Rogue 2011 with known CVT Transmission issues. My daughter almost lost her life on a freeway when the car couldn't be controlled due to the transmission suddenly downshifting as if it was slamming on the brakes in the middle of a freeway. The mechanic at Jim Bond Nissan told my daughter that the  the CVT Transmission problem had exactly symptoms of issue in CVT transmissions he's seen in 2010 and other Nissan Rogue vehicles that resulted in extended warranty. The Cooler kit and valve body need to be replaced. The Manly Automotive Group never should have sold this car to my daughter, knowing about the past Nissan transmission issues. When my daughter went back to ask them to help pay for the 3K repair, they offered her 1K towards a brand new car which would have left her with two car loans. They are more concerned about selling cars vs taking care of issues with the used defective cars they sell to customers. Also, Nissan could have issued more warnings to the public and dealers about its CVT Transmission issue but instead Nissan seems to have chosen to protect its reputation.  In fact we are now aware of the class action lawsuit about the Nissan Rogue transmission issues. I am sure Manly knew of this NIssan CVT Transmission issue but hid them. Unethical dealer. Don't buy a used car from them. http://www.lemonlawcase.com/problem-vehicles/nissan-cvt-problems/ https://topclassactions.com/lawsuit-settlements/lawsuit-news/835941-nissan-rogue-class-action-lawsuit-says-transmission-defective/ read more

First I have to say... we have bought 4 cars from Manly Honda over the last 20 years so of course it is one of my first stops usually... until now. I saw a RAV4 I was really interested in. I waited on the lot for someone to come out to talk to me. No one came out. I finally went inside, stood in the lobby, 4 people looked up at me yet no one said a word & went on their way. I finally approached a desk myself & asked how to get more information on the vehicle, they told me to look on their website. I went home annoyed. Looked up the vehicle & confirmed I really wanted it. I scheduled a test drive for tomorrow, and got my confirmation. Then about 30 min later I went to look at my dream car on their site & no matter how I searched, I could not find it. So I called, thinking maybe when you schedule a test drive it reserves it & hides it for a day or two. The guy on the phone kept asking who I was working with on it, I said NO ONE cause NO ONE would talk to me yesterday when I came to see it. I said I scheduled a test drive for tomorrow though so why can't I look at the car online again? He said let me check the key box.... comes back to tell me, oh it sold yesterday. I said why was it on your site? And why did I just get a confirmation that I had a test drive? I told him this was ridiculous cause I tried to get into the vehicle yesterday but no one would give me the time of day. So I will definitely not be getting ANY vehicle from Manly again! read more

I guess let me start by saying that I bought a Honda from Manly about 17 years ago and had a wonderful experience. The salesperson was helpful and worked with me to get my payments down to a manageable level. I had the car the entire time. Fast forward to a few weeks ago, I went there because I saw a truck on line that I wanted to buy because I was giving my Honda to my kid. First of the truck was annihilated with new car smell...I mean you can smell it before they even opened the truck and windows were closed. The truck was in decent condition but every time I had a question, it was met with a "soandso has done the best they can, etc" And let me tell you their best sucked. Anyway, I needed the new to me vehicle so i ended up buying it and during the process, the salesperson tried to pad the payment which is illegal in California. After that was brought to his attention and he re-did the calculations, he left me at the finance desk and never came back. After I signed all the papers, he didnt even give me the keys. I had to go back inside and ask for them. Then I noticed something with the backend and tried to call..no one would answer the phone, so I sent an email. They called me back and said if I was unhappy with the purchase, that I should just return the truck and they would wholesale it out and make it someone else's problem. I dont know how we got here in terms of customer service!? I was so shocked that anyone would even admit that to me or to another customer. All I know is that I will do my best to get my Manly license plate holders off the vehicle and never recommend them to anyone. The lack of caring or even empathy was shocking. If they really dont give a shit, then why be in business. read more

Easiest car buying experience ever, I couldn't be happier! Joe Reid helped me buy my car and he found a perfect fit for me. read more

Manly Used Car Superstore - Used Car Dealers Near Me - Santa Rosa, California

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It's not often I take to Yelp for a negative review but Manly deserves it today! Cory McMurray told us last night a specific vehicle was in stock. We verified it by the VIN and stock number off their website. He told us we could come this morning to check it out. We drove nearly 6 hours paid to stay in a hotel. Came in right at opening this morning; to find that Cory was not there nor was the vehicle! It was "out at the mechanic" and would not be available to even view for 4-5 days. Please only consider using this dealership if you do not value honesty or your time. read more

A friend of mine went down to see a specific vehicle and it wasn't there for them to check out even after confirming and getting told it would be. 5 hour drive and a hotel fee later and was very disappointed read more

waste of time!!! total scammers. i had alex reach out about a car i was selling and he offered less than 1/2 of my asking price. if you want a fair price for your car i'd recommend you go elsewhere and do your research. total scammers read more

Well come to find out Manly sold me a truck a couple years ago that was wrecked up good! They said everything was fine and the carfax was clean! Well took to a body shop to get a couple small dents in the tailgate looked at and low and behold I'm told that my truck was rebuilt quite a bit and not necessarily correctly either! So buyer beware Manly will sell you a wrecked up rebuilt car and tell you it's never been wrecked before and give you a clean carfax to go with it! 27 or 28 thousand dollars later!! guess I'll I have is to never buy there again!! Lesson learned! read more

Anything related to "Manly" and "Cars" is to be avoided. Walked through the lot for about 20 minutes looking at potential cars to purchase and was never greeted by a single salesman. Similar experience at Manly Honda. Is Manly in the business to sell cars or not? Would never buy from a Manly owned dealership. read more

Thanks to Cory McMurray at Manly Used Car Superstore my friend not only wasted money on hotel and travel costs, she also spent 6 hours driving to see a specific car Cory confirmed was in stock. Were you hoping for a bait and switch, Cory? read more

This is a true story about a used car I purchased from Manly Auto Group on Corby Ave in Santa Rosa starting from the 2nd Week of July and finally ending on November 7, 2015. The truth that you will learn here is that Manly knew that I had purchased a car that was not able to drive for 12 out of the next 14 Weeks. If this review can save one person, or hopefully, five people from going to Manly Auto to buy a car, it is worth my telling this cautionary tale. I asked to look at a 2010 Ford Flex and after waiting 20 minutes, the salesman drove up in a dirty car both inside and out looking nothing like the photo on the website. During the test drive there were various noises coming from the front of the car and I was assured all would be repaired in time for pick up on Monday. I was assured that any other issue with the car would also be confirmed and fixed -- the biggest application of bad faith that has ever been inflicted on my life as a consumer of commercial products. After completing the trade and signing the papers, they gave me a loaner car until I was to return on Monday or Tuesday. I was assured that they have so many years selling cars and that, unlike their competitors, the "SuperStore" thoroughly test and upgrade all of the used cars they bring into inventory for their valued clients. I am sad to report that this entire statement was categorically untrue in every possible way. Over the next three weeks, I waited for my car and never received one unsolicited call from anyone from the Manly sales or service department. I finally got a call from a person from the Service Department who told me me they were not going to fix the problem (which I later learned was the driver seat adjustment motor.) I called the sales department who claimed they knew nothing of that problem and asked if I was certain the person I spoke to was from Manly. Still no car and now with another problem that was not disclosed to me. Meanwhile, to allay my anger, Manly kept putting new purchase contracts in front of me lowering the price as their unmet promises began spinning out of control. This started to happen like clockwork, wait, call, new problem, new price, new purchase contract. Here is why you should not buy a car from Manly Dealership Group. After finally getting the car after two weeks, the car BLEW A HEAD GASKET. From September to today, Manly has never believed that this occurred and had I not tried to fix the problem down here in Marin, they would have paid for the repair. I will be filing a Small Claims Court Action using the call notes taken by Redwood Credit Union, who believed me given that their many attempts to reach Manly also went begging. So now, Manly will need to produce evidence that they thoroughly inspected and tested the car. If you ever visit this dealership to purchase a car, know that below are the same people that treated me like a liar and a bad guy. Here are the names of the people who practiced their dark art of lies, double-speak and cowardly counter-accusations: Gary Silva, Used Car General Manager, will not be fixing my car after his inspection of the engine. The "Manly Warranty" was voided after they discovered I tried to have the car fixed in San Rafael. JD Danctzler the General Manager who after got wind of my issues, reached out "to make it right" and, did not believe my story of the blown head gasket. Barry Silk, the salesman who first drove the car for me to test drive. Robert Trompeter, the Used Car Manager who left a week after I purchased the car (no surprise there.) Clint Lyon, not anywhere close to the gutless wonders, but impotent to do anything meaningful to help. read more

From start to finish, Dylan, Mark, and the crew at Manly made my car buying experience easy and pain free. They answered every question I had, and helped me drive home in the perfect car. I totally recommend going to Manly for your new or new-to-you car. read more

RAY MARTIN is your man if you need a car. I have made purchases with him for years. 3rd car in, always happy with purchase. This man will go out of his way for you, and not in that fake hustle car salesman way. He is legit. He has years in the business and knows his stuff. He is a family man to the max which I love as well. And the F & I guy, Hasan is a blast. Great sense of humor and got me a lower interest rate as promised. read more

Having recently purchased a new car, I was having a difficult time selling my old car through various channels. I decided to shop the car to dealerships as an expedient way of getting results knowing that it would be at a discount to a private sale. I got in touch with Nick Vondrak, their Acquisition Manager. He was very easy to talk to and treated me with fairness and respect. We very quickly negotiated a fair price for this type of transaction. He then took care of everything else and had all the paperwork and a check ready for me when I arrived. The whole transaction took less than 5 minute, he was great to deal with! read more

This place is the epitome of the bad used car lot with salesmen to match. Want proof? Go there after sunset. They will have you go to a dimly lit lot & the only way you can check over the car is by using your phone flashlight. If you're lucky, maybe the sales person will help. Next door is a BRIGHTLY lit new car lot, but customers buying used cars aren't that valued. Additional proof? They won't negotiate, even with a full cash paying customer. Then they will give you a piece of paper to justify their actions, which contains a lie. My daughter was in an accident & needed a car ASAP. There was a fully loaded 2017 Odyssey in Davis with $60K miles for the exact price as the Manly 2016 Odyssey with 54K miles that was not fully loaded. I agree, they're pretty even. Davis offered $20K out the door. My daughter preferred the Manly car even though it wasn't fully loaded. It had a few less minor scratches & a better color scheme. I offered them $20K, they said no. They wouldn't even credit us the $80 processing fee. I have never heard of this from ANY dealer. I wanted to walk, but my daughter really wanted this car. We went in to finalize. They gave us a piece of paper that showed the KBB for the max value of the car saying that's what they paid. If that's the case, then they'd be out of business. NO used car dealer pays that price. They pay the trade in price! Clearly they think we are idiots. This price was over $3K less then what they lied to us about. I have a chronic cough. Understandably, they were uncomfortable with me in the showroom. There wasn't anyone else & they did have the plastic window, but I get it. They offered us the option to charge $2,500 to my credit card, then drop off the car the next day & pick up the cashier's check. Fine. I just asked them to call us when they leave so I can leave work & get the check from my bank. We live about 1.5 hrs. away so I had plenty of time. They said they weren't sure of the time, they'd have to find a driver in the morning. Next AFTERNOON, the text my daughter & say they want a copy of the cashier's check before scheduling anything. I called to make sure there wasn't any additional surprises. That's when I was informed that they did not know when they could deliver the car. Could be a week from now. At my irritation the salesman (Greg) said if I don't like it I can just cancel the deal. Really?! You mean after we paid & passed on the other cars? We needed one ASAP, he knew it so he used it against us. We ended up having to drive all the way back to pick it up. Then they "pretended" to care. Offering us a "reduced" warranty. Um, no. Do NOT take any warranty offer. You can go to another Honda dealership & get the same or better price closer to your house. Although you really shouldn't get them in any case. Take the $2-$3K they're lying their butts off to get & put it in a savings account or 6 mo CD. If your car is totaled for any reason, then you lost that money. $20K is a base new car, I paid it out cash & this is how we were treated? I will NEVER go back to this bottom feeder dealership. They will mess you over any & every way possible. Research & verify, because they lie, lie, lie. No wonder they have 2.5 stars. I can't believe it's even that high. read more

Ray Martin was very helpful and straightforward in my recent purchase of used Nissan Cube. Ray went the extra mile in addressing my concerns, and completed the entire transaction himself. If you're looking for a used car from a dealer in Santa Rosa I'd recommend trying Ray. Sean. read more

Although my experience is not yet complete the company is concerned for the outcome and is willing to unwind my purchase, most dealers don't do that. Once the experience is complete I will raise the review to 3.5 or 4 based on the final steps. There are some employees there that should probably not be in customer facing roles and the leadership is aware and working on it. I like the GM and the Sales GM, they understand that to thrive in business today customer experience is everything. read more

Bought a used Toyota with 20k miles from Manly. Realized 2 days later that the blinker didn't turn off on its own. I contact them and they said since it wasn't certified, it would be $500 to fix. I've previously purchased cars from them, never will again. That's no way to treat a return customer on a purchase as large as a vehicle. read more

Tony tawasha helped me make a quality decision in buying my used car. Edward W. Schudel