North Bay Motors is NOT your usual "Used Car Sales Company" - buying a used car from anyone can be trying experience but not with them - saw one to my liking advertised on the internet - went there a few hours later and upon seeing it as advertised did a test drive - after pondering and researching (with no pressure) decided to purchase the vehicle / The best part was dealing with Ryan, the owner, who is quite pleasant and straightforward - he made the whole process (which can be complicated) very understandable and efficient - happily drove off the lot with a NEW "used auto" within a short period / Ryan also operates Sonoma RV (also in Cotati) - he is a very energetic individual who aims to please - If in need of change in autos look no further but North Bay Motors - check them out they will make it happen for you too! read more

"I can't say enough good things about my experience at North Bay Motors. Ryan was incredibly honest, straightforward, and made the whole car-buying process completely stress-free. There was absolutely no pressure, and I felt comfortable from start to finish. If you're looking for a local dealership that actually cares about its customers, this is the place!" read more

I hate going to car dealerships. I have bought many cars in my life and it makes me cringe to think about it. Because of that I was in the process of purchasing a car from Carvana so I wouldn't have to deal with a car salesman and all the others, like the finance manager who always tries to pressure you into buying an extended warranty, and this or that. Or the salesman saying he'd have to check with his manager BS. I saw the vehicle I wanted advertised on their web site at what was a good price. I thought I would try again, so I drove 100 miles to take a look. What a great experience! This is like no other dealership I have ever been to. The salesman is the owner. He is very personable and applies absolutely no pressure. I decided to buy the vehicle I saw advertised. I said I suppose you want to now sell me an extended warranty. He said only if you want to buy one. I told him I didn't and he said OK. They prepped the vehicle and I took it home. It was detailed with care and was immaculate. I highly recommend North Bay Motors. Next time I buy a car, I will go there first. read more

I needed a new car and wanted something different. I found a beautiful car on Craigslist that was listed by North Bay Motors. I took a long drive to see the car, but I'm glad I did. Ryan is knowledgeable, very straightforward to talk to, and easy to work with. He did a beautiful job detailing the car, and gave me a very fair trade-in price for my vehicle old car. I appreciate supporting a business like Ryan's North Bay Motors. I'll definitely look here again if I ever need another car. read more

Ryan is phenomenal. He knows his cars. He is extremely knowledgeable, very candid and you feel comfortable around him. He's "raising" his nephew, Nathan, in the business and Nathan was very helpful too! Ryan went above and beyond to make "the deal" with us and the BMW X3 we bought from him. No hidden fees or tricks (that we unfortunately, tend to expect when buying a car). They're straightforward and are able to answer all your questions. I will not only buy from Ryan again but will refer North Bay Motors, without hesitation, to my family and friends! read more

Add me to the ranks of North Bay Motors' satisfied customers. I found a used Hybrid at Ryan's dealership on CarGurus. I test drove the car, was pleased with it, and drove it home. Ryan and his staff are responsive, reliable, and it was a pleasure doing business with them. This local, independent dealership is a gem. Thanks again to Ryan for making my purchase easy and much less stressful. read more

Ryan was super helpful, kind, and communicative throughout my process of buying a car for the first time. He cleaned the car, did an oil change, replaced the air filters, put a full tank of gas, and is putting new tires on my 2016 dodge charger. He is an honest man who isn't just trying to make a sale off of someone and genuinely wants you to make your own opinions and find the best option that works for you. Would highly recommend North Bay Motors! read more

Went looking for SUV in great condition for decent price on Santa Rosa Ave, most dealers not helpful, prices too high & no trust in what your buying, But this dealer is a hands on owner/car dealer with great service & reasonable priced cars and excellent condition, He will be our go to car dealer when were ready to buy again read more

Wow! I wish I was able to give more stars. Ryan went above and beyond helping us buy a truck for my parents. In my opinion it's one of the best dealerships in Sonoma County hands down. He gave us an out the door price that did not consist of random fees, helped with recommendations for pre purchase inspection,fixed a minute detail that was on the headlight by completely replacing it, filled up our tank and tried making an extra key. He was candid throughout the entire process and overall personable guy. read more

Ryan(The Owner) an Diane are awesome! They helped me get my dream 2013 VW 6 spd manual Transmission Turbo Diesel Beetle They make the process almost painless(can't be completely painless if you got to pay money Eh? lol) read more

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This place is top notch. The vehicles are all professionally cleaned and look as good if not better then when they were brand new off the dealership lot and they are all priced fair. The owner, Ryan is primarily the one that helps you on the lot and Everyone else here is very friendly and helpful. I honestly felt the most comfortable I ever have during buying a vehicle. Can't say enough great things about my experience here. You won't be disappointed when you buy your next vehicle here. Thank you North Bay Motors. read more

North Bay Motors - 2017 Dodge Charger 392 R/T Scat Pack with only 18k miles. What!? - Used Car Dealers Near Me - Cotati, California

Ryan and his entire family's genuine interest and overall customer service are over and above. I came here on a recommendation and would recommend them, too! read more

The people at North Bay Motors are awesome. Ryan and Diane were both great. They will do everything to get you a fair deal and they make the buying process easy. Their lot is full of quality cars and they take really good care of them. I'd recommend it for anyone in the market. read more

I had come up to Cotati to visit family, and while driving down Old Redwood Hwy I saw this nice car dealership, so I decided to walk in. The owner of the place, Ryan, was very friendly and he had a nice variety of cars. I was actually in the market for a new car as the car I was driving had seen better days. After talking for a bit, I had my eye on a BMW that he had on the lot. I would be trading in my old 2009 Honda. He did a quick appraisal, offered an honest amount for my trade and a deal was struck! He offers warranties, and financing. The process was quick, the car was immaculate and now I'm the happy owner of a BMW! Nice upgrade! Totally unexpected!! read more

Purchased a VW and got a great deal. Lost the car in an accident and actually got payed out 3,500 more than I purchased it for. If your looking for a like new used car this is your place. Got a 2016 VW Jetta for $10,500 with only 22K miles and 2 years on the warranty back in 2018. The owner is amazing. Would never trust another car dealer ever. He will find you the car you want I guarantee. read more

North Bay Motors - Amazing car like new low low miles with warranty! - Used Car Dealers Near Me - Cotati, California

I was really positive I was going to have a great experience with Northbay Motors because there are so many good reviews. Unfortunately, my experience with them has not been great. The lack of communication has left me not wanting to do business with dealerships again. They never got back to me, I'm fact I had to call only to be dismissed again and no one ever reached out. I cant help but get the feeling that they were just avoiding me. That is not the best customer service in my opinion. I rather just purchase a vehicle full price and not from a dealership if this is how they all will be. read more

We had a GREAT experience buying our electric car from Ryan!! Best car sales experience we've ever had by far. Ryan's know large of, and passion for cars was cool. We love supporting local businesses. We will be back. read more

If I can give more than 5 STARS I would! Ryan, Shawn and Diane went above and beyond with their customer service. We live all the way in San Diego and we saw a Motorcycle my husband wanted on his birthday! Not seeing it in person each person sent videos did facetime with us and sent pictures to us! We decided to purchase the Motorcycle and did all the paperwork via mail and finally today we got the Motorcycle! Everything they all told us about the bike was true! No lies or anything! Thank you again for all the hard work you did for us! We both Highly recommend seeing them and going to their dealership to purchase anything!! read more

Ryan and Diane rock! My husband and I were looking for a car for our 21 year old. Found a clean Jetta. Ryan was honest and upfront. This is not your "normal" car dealership. Headed there again today to see if Ryan can find me a new car! I can't image going to Corby Ave ever again. read more

My husband and I bought a Volkswagen Passat TDI SE from North Bay Motors. Ryan and Diane were very nice, helpful and informative. The car is clean with low mileage- and we got it for a great deal. Would definitely recommend to a friend. read more

I just bought a gorgeous 2014 Mini Cooper from North Bay Motors and it was hands down the most pleasant car buying experience EVER. Ryan is incredibly personable and honest and Diane made every step in the process so smooth. I very highly recommend them! read more

We went to Ryan for an electric fiat. Guy knows his stuff! Very impressed with his knowledge and the great vehicles he had. Every one was spotless. He answered all our questions but was not a hard sell. I was also surprised to learn that he does all the dmv paperwork and can line you up with financing, so really one stop shopping. Definitely will recommend him to anyone looking to buy a quality used car. He'll treat you right. read more

First and foremost, Ryan has proven himself as a great salesman. He really made our decision to choose our EV easy! He is very patient, and understanding. We are very happy to start saving money on gas and have peace of mind on the road. The car we chose had low mileage, no body damage, and the car history. The other cars we test drive were in the same great condition. For a used car dealership, we were very impressed! read more

If I could give more stars I would. Ryan and staff made buying a car a pleasant experience. If you are looking for someone that is honest and transparent and will exceed your expectation, go see Ryan. We purchased a tesla this past weekend and being a newbie to electric cars we had no idea how to charge the car and Ryan made it a mission to make a house call and give us a helping hand when we needed it most. read more

I was in the market for a specific car and Ryan had three of them to choose from. He was kind enough to answer all of my questions before I made the two hour drive. Upon arrival he had the cars available to test drive. From arrival to departure, my entire transaction took just over an hour. Next time that I'm looking for a car, I'm going right back to North Bay Motors. read more

I just bought my first electric car from North Bay Motors and it was the smoothest, most personal and stress-free experience I've ever had buying a car. From the moment I met Ryan, the owner, a red headed young man, who seemed as wholesome as it gets, a far cry from my, albeit prejudice, views of an intimidating car salesman l. Then his assistant, who happens to be his girlfriend's Mom, Diane, took me on a spin to test drive this amazing car, after which I was convinced that this was the car for me. It was priced just as I had hoped for, and since it just came on their small lot that day, and there were others calling in wanting to see the car, I appreciated their transparency and focus on me, without pressure. Meanwhile Ryan's Dad was fixing the license plate- being quietly helpful in his presence. Although there was no room for bargaining at this early date, he did add some extra benefits and personal services. He even drove the car I came in back to my home which was all the way to Point Richmond from Cotati, while I Bolted back home with a big smile and a great sense of ease during the whole process. I completely trust these people and highly recommend Ryan's expertise in cars, his astute yet gentle manner, and Diane's warmth, efforts, communication and patience. read more

I purchased a car I thought I would've never owned but Ryan made it happen. My experience with Ryan and his staff was amazing to say the least. He is a very professional businessman that only sells quality used cars at an affordable price. I would highly recommend stopping by to at least meet him and see what he has on the lot before heading elsewhere. I was able to get my hands on a rare VW TDI and have been driving it around the entire country since and has been an amazing car. Thank you read more

Ryan was very honest and transparent about the car we were interested in and ensured us that if needed it would be taken care of. I was very impressed with the transparency. Highly recommend North Bay Motors. Pleasure doing business with. Ryan and Dianne read more

I found an EV online and contacted Ryan to reserve it. He said no problem see you tomorrow morning at 9. (no deposit given) Then I thought oh no... someone else will snag it tonight!( He got a call after mine saying "we can be there tonight!") but in good faith Ryan did not sell it out from under me. No surprise charges or ways to make more $$ with this wonderful boutique dealership. This was the best car buying experience I've ever had and I'm real old.... I would have given 6 stars if I could. read more

This is a long overdue post. I had a great experience buying a Mercedes from Ryan. I loved the car and he did everything he could to get me the car. No hassle buying and doesn't try to sell you anything you don't need. I definitely recommend this place. I will definitely come back. read more

Just purchased a used Fiat 500e (EV) from Ryan at North Bay Motors. Extremely transparent throughout the process and an honest person to deal with. Minor defects with the car were pointed out and items still under factory warranty clarified. I have had mixed experience with dealers/salesman in the past, this was an "A" for service, communication, and reasonable value. All in all a positive experience. He was helpful in suggesting home charger options & apps for charging network. Also he was just setting up another location (not Wright Rd), be aware there is a more public location in Cotati. read more

North Bay Motors may be a car dealership but it's not at all like a typical car dealership. For one thing, their cars are priced very well so you don't have to haggle to get a good deal. That was nice. Another thing is since it's a one-man sales operation and that one man (Ryan) really knows his cars, you get good, solid info and advice instead of the make-it-up-as-you-go nonsense regurgitated by the salespeople I'd visited at most big dealerships. Refreshing! With my purchase of a beautiful VW Jetta Sportwagen TDI at North Bay Motors, Ryan went above and beyond for me over and over again. It felt very much like I was buying a car from a friend. Even after the sale was concluded he had an iPhone charger cable adapter shipped to me at no charge since he knew I had to get one. What great service! It might be a while before I'm back in the market for a car, but when I am Ryan will be my go-to guy for sure! read more

Fair deal, hassle free, excellent car, the entire transaction was problem free and the easiest car purchase ever! This place is great, especially if you're adverse to high pressure salesmen and shady tactics. read more

While I didn't buy a car today from them I wish I did. Ryan, Harold and Diane have the utmost integrity even going so far as to tell me to buy a car at a different dealership as it was a deal I shouldn't walk away from. I will be in the market again very soon and they will be my first stop. read more

As a first time car buyer I was beyond impressed with the service Ryan had given me. He was super helpful for every step of the way. Helped with financing and finding best loan possible. I highly recommend north bay motors! Great deals and products. I'd rate him ten stars if I could. read more

North Bay Motors - Used Car Dealers Near Me - Cotati, California

I just had my first car-buying experience at North Bay Motors and I couldn't be more thrilled. Ryan was great!

North Bay Motors is great. I just purchased a car here for for my daughter. Ryan (the owner) is fantastic. Very knowledgeable, very transparent, very helpful. Just great to work with. This was not a typical car lot buying experience. Ryan's model of buying one owner, lease return vehicles is fantastic and the prices are very fair. Whenever I am in need of a vehicle North Bay Motors and Ryan will be my first stop, without a doubt. read more

Ryan was extremely knowledgeable about the Volkswagen TDI that I purchased in early 2020. He spent the time to answer my nuanced mechanical and maintenance questions. North Bay Motors doesn't offer the cheapest cars around, however, in this case that is exactly what makes them different. He clearly takes pride in purchasing quality vehicles from auction or trade. My negotiations and interactions with Ryan were honest, unpressed and fair from sales through finance. This IS NOT the type of place that the customer service ends the minute you sign the contract. I highly recommend buying from North Bay Motors. read more

I highly recommend North Bay Motors. Ryan and his team exceeded my expectations in all areas of a car purchasing experience. Authentic care, capacity to listen, willingness to be fairly priced, expedient, and quality and customer centric. There are a lot of options out there when it comes to buying a car, and I truly recommend you give North Bay a shot when you begin the process. They know cars, and they care about every one they sell. Thank you Ryan and co. read more

Ryan provided the best car purchasing experience I have ever had. He found the exact car that I was looking for & made the entire process so simple for me. He provided excellent customer service & I look forward to working with him in the future. read more