Hi all man if you are looking for good customer service or support Maverick Motors is the place to…read morego i have never bought a car from such a place that cares so much about the customer in my life I bought a range rover sport from them a they have been there for all my car problems even we they didn't have to I will never buy a car from anyone else if you are shouldn't say if but when you go to get another car let Maverick Motors be your first and last place you go I have to say that I am so grateful that I went when you go in ask to speak to Landon a good salesman if you need some kind of service done on your car ask to speak to Parker if you want to speak to someone that can lead you to the best salesman get with Waldo he may be sending you to Landon one of the best salesman one the floor i just have to say when you go you will leave like a king or queen and you will never buy a car from anyone else i feel like the king driving my nice clean ride my rover dive like a super star i just want to say thank you to all at Maverick Motors most of all Waldo and Parker you are the best one mor thing I got it

Kane was great - helped me purchase a 4Runner and was a pleasure to work with. Low pressure and…read morefriendly through the entire process. Would certainly recommend Kane if you're in the market for a vehicle.

It was hard to even give these people a star. They deserve no stars. Bad customer service. After 3…read moreweeks searching for a car. My husband and I found a car we really liked at this dealership. A used Mercedes-Benz CLS550 they listed for $12,900. The car was stunning. Almost too stunning. We decided to purchase it and offered Ricky the full asking price. We needed extra cash to pay for taxes etc., So we asked him to hold the car and we would get the rest of the money to complete the deal the next day. We were so excited about this car that we could not sleep. We got the cash, drove to Lone Star Auto. The attitude changed. It's as if they realized the underpriced the car. Ricky said in a non-caring way, we can't sell you the car because we have no title. This is a LIE, because we spoke to other car dealerships and told them what happened. Why didn't Ricky mention that to us the day before we offered to buy the car for FULL ASKING PRICE? Typical shady car dealership. We wasted our time and emotions on them. Do not trust these people. PS. We ended up at the great dealership Car Land in Garland. We bought another Mercedes Benz full asking price. However, their customer service, honesty, and professionalism are worth a five star!

Lovely people - they treated my son like family. Before they let him drive away, they rechecked…read morethe tires & fluids. A few days later, we discovered that the car needed a new battery - called them, and they replaced it. They have a good variety of vehicles under $8000, so he didn't have to settle for a loss-leader. Keep in mind, these vehicles have high mileage, but the people want you to have a safe, reliable vehicle. They will help you if there are problems after the sale.

You know when everything is going well on life and out of nowhere your car starts having problems…read more My car wouldn't start so I needed a new battery. I called the dealership and found out I still had warranty on the battery. Which I was like thank God. Mind you I needed an oil change as well but I had been putting it off until payday. Jason S. was very helpful and caring. I guess he could see that life was lifing and they took care of my oil change as well as my battery. I appreciate you so much Jason as well as the service department!

I absolutely trust this dealership and wouldn't hesitate to recommend them! I purchased a Range…read moreRover here a couple of years ago and had a wonderful experience--great price, great vehicle, and excellent service from start to finish. Recently, I came back looking for another Range Rover but ended up purchasing a brand-new Lexus instead. Brendt made the entire experience exceptional. He was truly 5-star from beginning to end. He even brought the Lexus to me so I could test-drive it and personally delivered it after I purchased it. That level of service, professionalism, and attention to the customer is hard to find. There was never any pressure--just great communication, genuine customer service, and an incredibly easy buying experience. Brendt went above and beyond, and it's exactly why I'll continue buying my vehicles here. If you're looking for someone who will actually take care of you throughout the entire process, ask for Brendt. He's earned my business for years to come. Five stars all around!

This place is deceptive! I do not recommend. We drove off in a Colorado Chevy 2017. Found out that…read morethe heater didn't work. So we took it to a shop. Well that's where we found out that heater went out and the transmission had multiple codes! MULTIPLE CODES! They(Drive Time)had been swiped it clean in the past! Long story short, we took it back to Drive Time. I then went to a reputable dealership and bought different vehicle. While in the process I was alerted that Drive Time had blocked me from being able to use anyone else for financing a vehicle. Basically, I would only be able to use Bridgecrest to finance a vehicle. Well fortunately I received some help and also was able to bypass due to having a great credit score! Needless to say, I would never recommend dealing with Drive Time! The deception of swiping the codes clean is despicable! The worst thing is you sit there and visit with these salesmen and they lie to your face about the quality of vehicles they're selling!

Terrible experience here Mike and his team got me in a car that immediately was in the shop after…read morepurchasing the vehicle. Gave me 1-800 numbers and never solved my issues. Worst experience I have ever faced with a dealership and likely the worst 2nd hand vehicle I have ever experienced. They are not willing to add help anywhere and just say this or that is out of their control. Edwin, Zane and Mike said the cars go through a deep inspection and I'm likely needing a new transmission right out the gate on a car I just purchased last Thursday...

Overall, my buying experience with AutoNation Honda Lewisville was top tier and the best one I've…read morehad with any automotive entity. If you're a young woman looking to make a decision about your next vehicle, you'll be well taken care of by Michael (Service Advisor), Sal (Sales), Hannah (Finance) and their team. I felt safe, listened to and cared for. More details: My dash lit up the morning after a long Labor Day weekend when I was trying to head to work. I had my car towed in and my service advisor Michael was quick to get me taken care of and I was offered a loaner immediately. This allowed me to return to work, which already made the experience of having to wait to hear what was going on with my car much less stressful. Michael was very patient and answered all my questions once I received the estimate and list of repairs. When I asked if I could get an appraisal done on my car before agreeing to repairs, he immediately got that taken care of for me. Sal Nanji on the sales team gave me a call and was very sincere about wanting to help me through this stressful situation and get me in a car I loved for a good price. I came into the dealership after work and Sal was incredibly patient, fun to work with, and sincere about wanting me to feel confident and happy with my buying decision. Sal advocated for me and his manager was very reasonable and patient when discussing rates. Once we reached an agreement, the CFS Manager Hannah was incredibly knowledgeable, patient and detailed in her explanations of extended warranties and additional protections for my new car. She worked with me to get where I felt happy with my coverage decisions and was a pleasure to talk to. I felt like she was looking out for my best interest and was happy to answer all of my questions. Despite it being a late night for them already, Sal helped me move my possessions from my old car into my new car. Thank you AutoNation Honda Lewisville!

I purchased a 2026 Honda Odyssey from this location. My paperwork was correct, but then the finance…read moremanager changed the numbers in order to sell me warranties and maintenance plans. Whenever I went to do my title paperwork at the DMV I was almost $1000 short and had to pay that out-of-pocket. When I contacted AutoNation Honda, it took them forever to contact me back about the issue. The manager basically told me not my problem and nothing would be done to make this right. Very shady business practices to manipulate the numbers so that they could sell me extra stuff then leave me short later. I would shop elsewhere. I have waited to give them the opportunity to fix the issue or make it right, but obviously nothing's going to be done. I agree that the taxes are my responsibility but the shady way it happened is unacceptable.

**My Experience with AutoPark Dallas in Dallas, Texas**…read more Based on my experience, I believe AutoPark Dallas engaged in deceptive and misleading sales practices. I would strongly caution anyone considering buying a vehicle from this dealership to be extremely careful. AutoPark Dallas makes the following statement on its website: "The team here at AutoPark Dallas is dedicated to offering a level of customer service not usually found in the automobile industry. Thanks to years of extensive car buying/selling experience, we pursue quality used and new vehicles that are hand-picked from factory sources. Our love for automobiles and dislike of 'traditional dealership tactics' is what motivates us to provide the service we do! The pride we take in continuing this service long after the vehicle has been delivered is what we strive for! Looking forward to making every effort to see that our customer is completely satisfied and a friend for life!" In my opinion, every part of that statement was proven untrue during my buying experience with Jay and AutoPark Dallas. I purchased a vehicle from AutoPark Dallas as an out-of-state customer. After the vehicle was delivered, I discovered that important safety-related equipment and other items were missing from the car. AutoPark Dallas sold me the vehicle without all of the lug studs installed on each wheel. Each wheel had only 5 of the 6 lug studs installed, and the center caps were installed and concealed the missing lug studs. The missing lug studs were the security/safety lug studs intended to help prevent theft of the wheels and tires. I found this out after one of the "B" center caps fell off the car while driving down the freeway at 75 mph on the 101. In addition, the emergency spare tire, emergency tools, car jack, the two holders for the emergency tools, and the center locking bolt used to secure the spare tire, tools, and jack were all missing from the vehicle. The manufacturer's safety instructions, owner's manuals/documents, the Bentley ashtray from the center console, the trickle charger, and the charger case were also missing. These items appear to have been present when the vehicle was listed by the previous dealership in Chicago, before AutoPark Dallas acquired it. Photos from the Chicago dealership's listing show the items in the vehicle: https://www.diamondmotorworks.com/2013-bentley-continental-gt-v8-c-3864/#details-89 It also took approximately two weeks for AutoPark Dallas to deliver the vehicle to my home. On top of that, I was ch AutoPark Dallas also failed to disclose multiple issues with the vehicle, including: - The passenger-side door window frame was bent or out of alignment. - The front grille surround was cracked in two places. - The driver's window was out of alignment and this scratched the driver-side glass through the interior tint. - The rear bumper sections were misaligned where they meet the rear wheel wells on both sides of the vehicle. The center console button used to raise and lower the rear deflector was broken and did not work. The dealership said the delay in shipping was due to not having staff to perform the promised detail of the car. The detail of the car was not performed. The car was delivered with an electronic key fob that did not work. The key fob had been disassembled then reassembled by an inexperienced technician without all of the original parts and did not function. In Texas, dealerships are generally required to disclose known defects that affect a vehicle's value or safety. Removing or failing to disclose missing safety-related equipment, emergency tools, lug studs, spare tire components, owner's manuals, or other critical parts may raise serious consumer protection concerns. Texas dealerships must comply with applicable state and federal laws when selling vehicles, including sales to out-of-state customers. These obligations may include proper disclosure of known defects, compliance with consumer protection laws, and ensuring that a vehicle is not sold in an unsafe or misleading condition. In my opinion, selling a vehicle without all required lug studs installed, while also concealing the missing studs with center caps, is extremely concerning. The same is true for selling a vehicle without the emergency spare tire, jack, tools, and other safety-related equipment, especially when those items appear to have been present before AutoPark Dallas acquired the vehicle. I believe this experience raises serious concerns under the Texas Deceptive Trade Practices Act and other consumer protection laws. Texas dealerships that violate consumer protection laws may face civil penalties, fines, or other legal consequences depending on the circumstances. In conclusion, I would not recommend AutoPark Dallas. Based on my experience, the dealership failed to disclose important issues, sold the vehicle with missing safety-related equipment, added questionable charges. PhotNo spare jack tools or wheel studs

The staff is friendly and nice however their cars have underlying issues. At least the one I bought…read morehad a bunch of issues that were never disclosed. I recommend going in person to see and test drive the vehicle, having a mechanic (not the one they recommend check it out) or if you're out of state as I was, then I would completely avoid this dealership. Don't trust their word. I was hosed on a 2007 911s

Texas Sized Thank U to Michael & John for Helping me get into my "Dream Lil AWD SUV"!!! Special…read moreThanks to Sherry for making Paperwork Easy & fast!!! My 3rd Purchase with them. NEVER ANY Problems & ALWAYS KNOW; EXACTLY which Vehicle BEST fits this Disabled Widow's Physical Challenges & Budget. Buying here has been MAJOR factor n Rebuilding my Credit Scores from SEVERE ID THEFT. These guys R Friendly. Genuine & Know the Car Biz!!!

DO NOT BUY A CAR FROM HERE THE FUCK YOU ON INSURANCE $250 comp $250 collision and they will not…read morechange it there Cooperate suck they are very unprofessional when it comes to costumer services you can not speak with someone there in management like a supervisor or manager the Manager there is named Randy he will not come talk to you at all they all hang up on you when you have a simple question like Why. They want you to buy there insurance and have your own now I'm stuck with this car and a $1200 insurance bill every month DO NOT BUY FROM HERE. Send you on wild Goose Chase just to talk to someone and you still don't get questions answered they need to clean house hopefully frank one of the owners sons will give me a call back will keep y'all posted

I am so delighted to have the pleasure finding this place. One phone call changed my life . I went…read morefrom feeling doubtful about the car buying experience to feeling hopeful. Thanks to the wisdom and experience the owner Reid brings to the whole car buying process. I am forever grateful for the opportunity to be able to purchase a car without judgement and hassle free. I will be referring all my family and friends there who are thinking about buying a vehicle.

I have been a customer of Reid's since 2015 I have purchased cars for both of my daughters with him…read morewhich were outstanding vehicles. Reid also helped me by introducing me to a local new car dealer who provided a vehicle for a car raffle supporting a non-profit. He is well respected in the car business and he is a man of his word who deals only in cars that are in great condition. I will be dealing with him again soon and have sent him business because he walks the talk.

BEST buying experience EVER!!…read more I'm in my 50's so I have had plenty of buying experiences and this was hands down THE BEST, easiest, fastest, and most professional experience I have ever had. It was actually fun. And, after tons of research and nonsense from other dealerships, we KNOW we got a great deal. Frank E. (Internet sales) was an absolute pleasure to deal with. His communication, professionalism, and customer service is top notch. Please call him and give him an opportunity to help you find your next vehicle. You won't regret it!

This afternoon, I visited Sam's Ford dealership and met with Caleb Hendrix regarding a vehicle I…read morewas interested in purchasing. Upon my arrival, I saw that Caleb had taken the vehicle off the lot to go to Chipotle and had just returned. Rather than having the vehicle cleaned and properly prepared for a scheduled customer, he chose to use it for a personal lunch. When I inspected the vehicle, it was absolutely filthy and had extensive paint damage, including deep scratches and heavy swirl marks. None of this damage was disclosed in the online listing, and the photos on the dealership's website did not accurately represent the vehicle's condition. Naturally, I was very disappointed. When I brought the damage to Caleb's attention, he attempted to claim that it had been disclosed on the Carfax report. That was simply not true. The damage was neither reflected in the listing photos nor disclosed in any meaningful way before my visit. I then spoke with Isaac Lopez, hoping for a more professional response. Instead, he dismissed my concerns and made an inappropriate comment, saying, "You look like you drive fast, so I don't know what the value of your trade-in is," before even looking at my vehicle. This was especially frustrating because I had already made it clear that I was not trading in my car and had secured financing through my credit union. From the lack of transparency about the vehicle's condition to the unprofessional behavior of the staff, this was one of the worst dealership experiences I've had. I would strongly encourage anyone considering doing business with Sam's Ford to be cautious. I will not be returning, and I will be sharing my experience with others. Pictures of the vehicles tire damage is posted I should have taken some of the vehicles paint but I left in frustration.

Had a great experience here last Thursday. Thanks to Pete. Was in and out within an hour with a…read morecar! I'd recommend to friends/family!