Just got another car from Sewell Subaru in Dallas! Both the sales team and the service department…read moreare fantastic--they respect your time and get you in and out quickly without any hassle. Truly a great company that knows how to treat its customers. I highly recommend them!

As is expected, Sewell has amazing service! We have a…read moreForester and I have test drove an outback (preparing for whenever it is time for me to get a new car) and the sales staff is amazing. We recently had something wild happen to our sunroof and it cracked really bad. They had it fixed in a day.

Please don't go to this dealership. The customer service is beyond terrible, the Finance department…read moretreats you like if you owe them something and they'll run your credit without your permission. Avoid this at all cost!!

CHIN AND AMAD ISMAIL REFUSED TO CONVEY TITLE to me for a car I paid cash for, UNLESS I PAID EXTRA…read moreMONEY!!! It took me over 12 weeks to get title, during which time my temp tags expired and I could not register my car in NM. July 17, 2017. The Dallas Better Business Bureau recently notified me that they have approved my complaint against One World Cars, and that it is now on file for public view. June 17, 2017. I have two active complaints for fraud and extortion with the Texas Attorney General (Complaint No: CGS-62983) and the Texas Motor Vehicle Division (Dealer No: P126266) against One World Cars and its owners Amad and Chin Ismail. The car I paid cash for was filthy , sold with a bad bearing, cracked brake hoses, worn-out tires, and dirty oil. I needed a car ASAP so I bought it. It took me 12 weeks to receive title for the 2007 Volvo XC vV70 car I paid Amad and Chin Ismail over $7,000 cash for. Even after my title had been returned to Amad and Chin because they used an incorrect mailing address , they still refused to deliver title until I agreed to allow them to keep a $90 overpayment I had mistakenly made on my cashier's check for the car. During the 6 weeks my title was lost in the mail, Chin refused to help and told me to apply for a lost title myself which I did, and received a letter 30 days later from MVD that stated they could not reissue "my" title since Chin and Amad had never put the title in my name. For 10 weeks after paying cash for the car, I was unable to register it. By the time the MVD forced Chin and Amad to convey title to me, my temp tag had been expired 30 days. Chin suggested in well-documented text messages that my alternative would be to drive from Santa Fe to Dallas and pick it up myself. All of the text and email messages conveyed to me regarding my purchase by One World Cars and its fraudulent owners Amad and Chin Ismail, have been saved and are available for view by request.

This was a great experience. Adrian was a wonderful salesman. There was no pressure, he knew the…read moremodels and inventory. The dealership was very nice, great facility, good selection of trucks. We met multiple people and they carried the same level of excellence. They really worked with us to find the best car for us, not just what was in their lot. Ultimately our indecision lost us the deal but they were great the whole time. I would recommend this dealership to anyone and be sure to ask for Adrian.

First time having service done on our GMC 1500 that we leased here in November and whooaaaa $145.00…read morefor a regular oil change? $105.00 for tire rotation and balance? Are you kidding me? Won't even price match with their local GMC competitors? As any other dealership will do, my husband drives the truck and I drive a Lincoln that I leased from the Lincoln Store across the street....they price match service coupons to other Lincoln Dealerships......This is absurd Sewell! And don't give me the speech of what we offer that's "complimentary" blah blah blah bc I can get the same "complimentary" service at McKinney Buick GMC with the same GMC certified technicians for $85.99 for an oil change & FREE TIRE ROTATION, with a drop off & pick up service and a loaner. Same exact service, not the same price tag. Totally unjustifiable & won't be coming back. Horrible! Waiting for our Truck to be brought back & pray there's no other issues & everything was put back correctly.

Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!

Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

I am incredibly frustrated with the lack of accountability and communication at Park Place…read moreMotorcars Dallas. My 2017 GLA 250 was held for a full week for a persistent squealing issue, yet it was returned to me with the exact same problem. What is most concerning is that this has been my consistent experience with this service center--it seems to be the 'norm' here that you have to chase them for updates, only to get no response and no call backs. Since picking up the vehicle on July 8, I have left multiple voicemails for my advisor and the service department, all of which have been ignored. I am not surprised, given how difficult it is to get any communication from them while a car is in their care. I am hoping this public review finally prompts a member of the management team to reach out and provide a path toward a real resolution. Please do better.

I was needing a state inspection and had a terrible experience with a different company (see my…read moreprevious review) and found Valley Ranch Automotive right here on Yelp. I called the day prior to see if they take appointments (they do not) and I was pleasantly surprised how nice the employee was on the phone. First good sign! I went today and parked. As I was walking into the garage customer entrance, a nice man asked if he could help me. I explained that I needed a state inspection on my Tesla and he directed me to pull to the first bay. Once I did this. I followed him into the little office. Another employee greeted me warmly and asked how I was. Wow, what a difference from the other experience! I recognized his voice and thanked him for being so nice when I called the day prior for how kind he was. I was in and out in a flash. No telling me my brakes were bad, I needed new tires- no BS. They treated me respectfully, which is always a rarity when it comes to females walking into an auto garage. Will I return? MOST DEFINITELY and I will be referring others to take their business there. Thank you so much for the positive experience!!

I've been here in the past for oil changes as well as small fixes. The service here is wonderful…read moreand these are honest good people who want to help you. They are super convenient in a pinch and don't nickel and dime you for every little thing. Super reasonable prices, and they are very skilled at what they do. They have been around for YEARS and the community relies on them for their integrity and expertise in repairs. What the dealership was going to charge me THOUSANDS for they rectified in literal moments. Thank you Valley Ranch Automotive, once again, for always coming through in a pinch. I am forever grateful!! See you again soon.

Amazing Service from roy & his team! Wouldn't bring my…read moreprecious Bmw anywhere else !!

Excellent service! They are always professional, courteous and reasonable. We have returned…read moremultiple times and will not take our car anywhere else.

There is simply no other dealership that can compete with Sewell Cadillac Dallas--and no other team…read moreof employees who demonstrate the same level of dedication, pride, and skill as those at Sewell! My experience with Hadi, my Sales Associate, and Quinn, the Internet Director, set a new standard for what any buying experience should be. From start to finish, they delivered a process that was seamless, transparent, and truly customer-focused. Their communication was outstanding. Every question was answered with a sense of urgency and accuracy, every detail handled with precision, and I was consistently made to feel that my business mattered--regardless of the size of my purchase. That is rare in sales today, and it truly set Sewell apart. What impressed me most was the genuine pride both Hadi & Quinn take in working for Sewell. Hadi spoke often about the "Sewell family" and the values instilled by Mr. Sewell, where employees are treated exceptionally well so they, in turn, will treat customers exceptionally well. That philosophy was evident EVERY step of the way. Sewell has truly empowered their staff to deliver a white-glove, 5-star experience, without making the customer pay an extra cent -- loaner vehicles, service pick-up, thoughtful follow-ups--proving that Sewell's focus isn't just on the sale, but on building a lasting relationship. They understand the bigger picture: cars depreciate, but the way a customer is treated defines where they will return to do business and who they will recommend, for years to come. Sewell IS the Gold Standard. This is how all customers should be cared for and how all sales should be conducted: with respect, pride, and an unwavering commitment to excellence. No other dealership could ever come close without completely rewriting their culture, reinventing their mission, and retraining every single department & associate from the ground up. Sewell has built what other companies only dream of, and Hadi and Quinn are clear proof of why this dealership is in a league of its own. Once you experience Sewell, I assure you that every other dealership will feel like a major compromise -- Trust that you'll NEVER give another company your business again! Thank you, Hadi & Quinn!

In 2024, I purchased a used, one owner, 2017 Cadillac XTS Luxury with only 37,700 miles. The…read morevehicle appeared to be in excellent condition, and although it was not a Certified Pre-Owned vehicle, I believed that a vehicle sold by Sewell would have been thoroughly inspected and would be in excellent mechanical condition. Unfortunately, during the two years I have owned the vehicle, I have spent more than $4,600 on repairs and maintenance, all performed at Sewell Cadillac. Considering the purchase price of $22,998, these expenses represent more than 20% of the cost of the vehicle, which I believe is excessive for a low-mileage luxury car purchased from a dealership with Sewell's reputation. I am extremely disappointed by the number and cost of repairs I have experienced in only two years of ownership. I chose to purchase my vehicle from Sewell because of your long-standing reputation for quality, integrity, and exceptional customer service. Based on my experience, I do not believe this vehicle received the thorough inspection that I expected before it was offered for sale. While I understand that mechanical components can fail over time, many of these issues occurred relatively soon after my purchase or involved repairs that reasonably should have been identified during inspection or routine maintenance. As a result, my confidence in both the vehicle and Sewell's inspection process has been significantly diminished.