Best experience I've ever had buying a car. No pressure…read more No hassle. Super fast (less than an hour) and I was motoring away. Quality automobiles at fair prices!

The staff is friendly and nice however their cars have underlying issues. At least the one I bought…read morehad a bunch of issues that were never disclosed. I recommend going in person to see and test drive the vehicle, having a mechanic (not the one they recommend check it out) or if you're out of state as I was, then I would completely avoid this dealership. Don't trust their word. I was hosed on a 2007 911s

Damien was my advisor. He was great! Communications were excellent. Serviced the KDSS on my…read moreLandCruiser, and for a reasonable price.

If you lease from here they will bother you all the time about trading it in. Not the best car…read moredealership to go to. You can tell some of the staff is there to support you and take care of the guest needs, others are there just to push you and get a higher commission. Getting maintenance done to your car bought through them is always a 5 star experience, but this deal ship clearly has a lot to work on to improve the guest experience.

Easy to do business with not a lot of games and car is super nice and as described no high pressureread more

I initially walked into Nissan of Louisville expecting a positive experience because the staff was…read morevery welcoming at first. I explained my budget, how much I wanted to put down, and that my biggest concern was finding a reasonable interest rate. The first vehicle they showed me was around $10,000, but they presented financing options with interest rates around 23-24%, claiming that was all I qualified for. After I expressed that I would not move forward with a rate that high, I was later told that Wells Fargo had approved me for a much lower rate of around 17-18%. However, I recently received a letter from Wells Fargo stating that I was not approved, which left me questioning the accuracy and transparency of the information I was given during the process. When I declined the original offer, I felt pressured into considering other options, including leasing a vehicle and purchasing a brand-new 2026 model because I was told newer vehicles receive lower interest rates. While that may sometimes be true, the constant changes in financing options and sales strategies became overwhelming and confusing. Thankfully, I took time to think through the decision instead of signing immediately. After leaving the dealership, I received numerous calls and messages from multiple phone numbers, and I was even contacted personally through Facebook by another salesperson. I understand dealerships follow up with potential customers, but the amount of contact felt excessive and made me uncomfortable. I believe customers should feel informed and supported when making such a major financial decision, not pressured into one. My experience left me feeling uneasy, and I would encourage anyone shopping for a vehicle to carefully review all financing information, compare offers, and avoid making a rushed decision.

There is no word in the dictionary that can explain the service we received. We went to the…read moredealership in Waxahachie to look at a Texas Ranch truck for my husband, it was VERY CLEAR they did not want to sell us a truck or even give us a cool drink of water (seriously, there was no effort and we asked for water because it was 103 degrees). I told my husband let me look in lewisville where I purchased my car 2yrs ago and as fate would have it Five Star popped up. We reviewed their inventory and called that day - GOD is so good because we spoke with Rohit Patel who was BEYOND GREATNESS. From that evening until that morning, we spoke about 5x. He sent us videos of the vehicle and answered every question we had, then called and gave us more info. We made an appt to go see him that very next morning. When we got there, he had 3 vehicles for us to look at near the door. We got the 2026 fully loaded Texas Ranch and to say the least, it is LOVELY and beyond!!. We then went to finance and spoke with Malcolm or Brother Malcolm as I called him. He was sooooo entertaining, quick and knowledgeable. We laughed so much and loud, I thought they would come and kick us out, but they didn't!!! We then met with the products guy, whose name I didn't get, but he was EXTREMELY Nice and very honest about the item we are considering. Rohit then walked us back to service so we would know exactly where to go for service - I picked up a couple of cookies and they were delicious. There was another couple I met that was purchasing the exact same vehicle - we talked, laughed and had a good time at Five Star...All I know is IF YOU ARE SMART and want to be treated like ROYALTY, go to FIVE STAR, they will not fail you. Rohit and Brother Malcolm, thank you both sooooo much for all you did for us and meeting our expectations. When I meet people that need a vehicle, I will definitely point them in your direction and when I'm in the area, BEST BELIEVE, I will stop in to say Hello... It would be SOOOOOO NICE if EVERY dealership had a Rohit and Brother Malcolm. God Bless and may you exceed your selling goals each week! Charles and Vivian Fields!!

BEST buying experience EVER!!…read more I'm in my 50's so I have had plenty of buying experiences and this was hands down THE BEST, easiest, fastest, and most professional experience I have ever had. It was actually fun. And, after tons of research and nonsense from other dealerships, we KNOW we got a great deal. Frank E. (Internet sales) was an absolute pleasure to deal with. His communication, professionalism, and customer service is top notch. Please call him and give him an opportunity to help you find your next vehicle. You won't regret it!

I ended up buying a cheap new car elsewhere but I liked this dealership and the Huffines style of…read moreno-haggling and a straight-forward out the door price. Manny was excellent and very personable and he dealt with me as I worked through my concerns and weighed the pros and cons. He was incredibly laid back, honest, and passionate about the Huffines brand and model for car sales which I also value. No pressure, just education and encouragement like it should be. The cars and the Huffines standards of practice truly speak for themselves. I saw two cars online I was curious about--both used Nissans. The sedan was cheaper but he was upfront with me about some issues and the mechanic also was honest too. The car I test drove and nearly walked out with was a 2021 Nissan Kicks SV. Ultimately it did not have the features I wanted + I had concerns about the 72k miles on it for me personally. Did not love it and felt like I should peruse a new car I did love. I felt truly at ease while looking over the car and pricing--it was nice feeling like I wasn't actively being scammed. First dealership experience ever like that. Huffines has a sterling reputation in my book and I would recommend for their business practices alone. I also briefly met with Emerson the used car manager and he was very nice and gave me his card. Will likely be coming back to help get my Mom a car sometime in the future. One very small gripe I do have with the Huffines model--not exclusive to this dealership specifically--is the prices aren't amazing. Because there is no needing to negotiate price or haggle you are set at the sticker price listed and most of the pre-owned deals I saw across Huffines dealerships were fair at best. Not bad but not great. That gives you more peace of mind as a consumer but it also gives them more power because they are taking that guess work out and they control that final number. I do think the cars are priced fairly but leaning more on the higher side of a decent deal, not amazing value like you might get trying to negotiate at a different dealership. I think transparency should definitely trump a cheaper price in many cases so this is not a super serious issue or any indication of wrongdoing just a small critique. If you want a straight forward number and easy buying experience and are willing to sacrifice a better price for predictability this is the place for you.

Since my original review, my experience at Huffines has gone downhill. While Tammy was my assigned…read moreservice advisor, everything was excellent. She was professional, communicative, and genuinely helpful. Since her departure, however, the service department has not been the same. A constant rotation of advisors, inconsistent communication, and a noticeable decline in quality have eroded my confidence. My most recent service visit was the final straw. The dealership kept my vehicle for five days, only to tell me the check engine light was caused by "bad gas." They also said my ongoing power seat issue was due to a dislodged clip--the same clip they had previously reattached. Despite these issues, none of the diagnostic work or repairs were covered under my warranty, leaving me to pay out of pocket $350. Unfortunately, this experience has caused me to lose confidence in the service department, and I've decided to take our service business to another dealership.

I am so delighted to have the pleasure finding this place. One phone call changed my life . I went…read morefrom feeling doubtful about the car buying experience to feeling hopeful. Thanks to the wisdom and experience the owner Reid brings to the whole car buying process. I am forever grateful for the opportunity to be able to purchase a car without judgement and hassle free. I will be referring all my family and friends there who are thinking about buying a vehicle.

I have been a customer of Reid's since 2015 I have purchased cars for both of my daughters with him…read morewhich were outstanding vehicles. Reid also helped me by introducing me to a local new car dealer who provided a vehicle for a car raffle supporting a non-profit. He is well respected in the car business and he is a man of his word who deals only in cars that are in great condition. I will be dealing with him again soon and have sent him business because he walks the talk.

Im extremely happy with my purchase of my 2007 Shelby from salesman Mitchell Mc Dearmon. He was…read morevery professional and kind. I was dealt with extreme courtesy and hopefully will buy again. Thank you so much,

1 out of 5 -- Complete waste of time, avoid if selling!…read more If you're a seller and they reach out, don't waste your time. I listed my car for sale on FB Marketplace, and one of their employees contacted me promising an "aggressive offer." They wouldn't commit to a number upfront (unlike Carvana or CarMax, for example), but assured me it would be "not wholesale." They came out, took pictures, test drove the car, and then offered significantly less than any other dealer I'd talked to. Offered over $10k less than the asking price. I told them they were wasting my time, and they kept "checking with the team" to see if they could improve the offer. Over an hour into the process, they finally left. Afterward, several people from the dealership continued reaching out asking if the original lowball number could work. I eventually had to block their numbers to make it stop. If you're looking to sell your car locally without the hassle, I'd recommend the big-box options or a place like Texas Auto Value (Addison, TX), which offered significantly more than this dealership did.

You know when everything is going well on life and out of nowhere your car starts having problems…read more My car wouldn't start so I needed a new battery. I called the dealership and found out I still had warranty on the battery. Which I was like thank God. Mind you I needed an oil change as well but I had been putting it off until payday. Jason S. was very helpful and caring. I guess he could see that life was lifing and they took care of my oil change as well as my battery. I appreciate you so much Jason as well as the service department!

We've been loyal customers at Lewisville Autoplex Mitsubishi for years because Tyler treats our…read morefamily like family. Unfortunately, yesterday, the Service Manager Doug Williams gave us a hostile, deeply manipulative experience. We brought our new Outlander (39k miles) in for a brake warning and received an inflated $3,600+ quote full of optional maintenance. When we declined, Doug became aggressive, claiming we couldn't leave with our car and forcing us to sign a waiver just to get our keys. They then intentionally stalled us in the waiting room for TWO HOURS without performing any work. Instead of honoring Mitsubishi's 5-Year/60k warranty on a failed caliper, Doug resorted to high-pressure bullying. As a Black, LGBTQ+ couple, the blatant disrespect made us feel entirely targeted. See Tyler, but stay far away from Doug.