I went in on a Saturday and there was no line. I was serviced right away and even though the first…read moreguy who helped me was obviously new, many of the older members and staffers helped him along, really teaching him the ropes. This type of teamwork really encourages me and I'd like to come back to support them. The price fit the service and the coupon helps. And the services I could choose from and put off until next time was laid out so I could see it all and understand it.

I received a followup email to my review, which was nice and got me optimistic about how this…read morecompany may resolve this issue. The email said to provide a phone number and expect a call in a few business days. And then....nothing. Very disappointed. I would have liked a refund or a heavy discount (she did receive an oil change, so that's worth like 40 bucks). At this point, very disappointed at how they handle business.

Definitely recommend it. The service was quick and they checked all the fluids and tires, even…read moreshowed me the air filter being in good shape still and didn't need changing. Really good value for what we pay for.

Service was good BUT: On my way home I noticed that they failed to put an oil change sticker on…read morethe upper left side of my windshield. Also, I had supplied a $5 coupon. They took off $5 but still charged me 6% sales tax on that $5. Lastly, the tax is supposed to be Pennsylvania Sales Tax, yet the receipt stated Lancaster Sales Tax.

Incredible service. Quick, polite, attentive, and jovial. I wish this were my local spot. Nice…read morepeople!!

I've been having my cars serviced here for years and they always do a nice job. Fast and friendly…read moreservice staff. Never try to push unnecessary services on you. Communication is excellent and with a coupon the price is decent.

Excellent service! My family has been having their cars serviced by Good's for over a half a…read morecentury and have never been disappointed. Over the years I personally have lived all over the country and experienced everything from the top of the line to the schlock of the line. Good's is the very best, and the standard by which I compare all the others.

I don't question the quality of the work but their services are priced at a premium and I was…read moreprovided with a list of thousands of dollars in additional recommended preventative maintenance. I don't believe the value received matches the amount charged.

Offer high mileage oil. The local Jiffy Lube showed me a list of four options in terms of oil. The…read moresecond lowest price was high mileage oil, but I was told this Jiffy Lube, in Willow Street, chose not to carry it! I have 119,000 miles on my car, and they choose not to carry the oil designed for my car. I chose togo elsewhere.

I live in Lancaster City, so this is my closest Jiffy Lube. I headed over here for a very overdue…read moreoil change right before heading out of town for a long holiday weekend. There were only a few customers waiting, but the wait was slow as molasses. I don't know what kind of services were being done (maybe they were more complex), but my son and I must hand waited for an hour and a half before our car was even serviced. Thankfully, the staff was super nice, friendly, honest, and didn't try to force unnecessary or unwanted services (I did also get my air filter replaced), which is something I've experienced at other locations. For that reason, I give this location 4/5 stars. But I deducted a star for the wait, as it's the longest I've ever had at a Jiffy Lube, which is known for being quick!

This place has been amazing with my car. Last year I took it in for an inspection and it didn't…read morecost me too much. A few weeks ago after an oil change, I asked about my brakes grinding. They found the problem and when I asked to be seen the same day, they got me in in the afternoon. They fixed both brakes, I now get pads for life and they didn't charge me an arm and a leg. The people who work there are also very helpful and friendly. If you need something done, go here. Inspection, oil change, general repairs, go here.

Great customer service ! Zoe was awesome and extremely knowledgeable , was in and out . The…read morefacility was clean ! I would deck come back