Incredible service. Quick, polite, attentive, and jovial. I wish this were my local spot. Nice people!!

I've been having my cars serviced here for years and they always do a nice job. Fast and friendly service staff. Never try to push unnecessary services on you. Communication is excellent and with a coupon the price is decent. read more

While the workers were very nice and my oil change was completed efficiently, one day after leaving the service station, my low pressure tire light came on. When I filled up my tires, they were all well below the recommended PSIs. Normally, when I get service at Valvoline, they check (and fill) my tires. Apparently, that was not done at this particular location. read more

Carlos and team were able to quickly replace my oil and both filters, one looked like a mouse was building a house in the engine filter. Coupon was texted to me prior to visit by calling and checking the price. Worth the time and stop as Carlos was able to fix problems I didn't know I had. Thank you!! read more

******PLEASE AVOID this place for any type of AC Service. They have absolutely NO business working on AC Systems. They over charged my car with Freon and completely fried my AC Compressor. I am now out $1,200.00. I was only able to get my original $400 refund, but said they do not cover repairs because AC compressors just break, and not due to the over charging. I had provided documented evidence of the over charging and the damaged condenser piece to no avail. I wasn't even asking for a full refund, just partial. I should have known something bad was going to happen when it took 3-4 techs to get the Freon Machine going and struggling to hook it up to my car, while also looking at troubleshooting guides on their cellphones. That is not a good sign from a facility that is supposed to be knowledgeable on AC systems. Seriously, save yourself time, money and stress, and just go to a certified auto repair shop with knowledgeable mechanics. It was a costly mistake made on my part mainly due to convenience. NEVER AGAIN. read more

Took my car here for an oil change and they forgot to put a gasket in the drain plug. By the time I noticed the oil was almost all gone (some on my driveway and garage) so I filled it up with oil and brought it back. They replaced the plug and sent my wife on her way with no offer for a refund or a redo. I called and they agreed to refund and I was told that running my engine with only a quart of oil in it isn't bad for the engine. Since the person telling me this was the one that made the mistake I asked for a call back from the manager for verification of that statement. No call yet. If you screw up my car that bad I at least deserve to talk with the manager. read more

I made a yelp account just to give this place a great review. I came to this Valvoline needing help with my car today. They went above and beyond to make sure I was happy. I just couldn't fathom how kind these guys are. Just good people. And Anthony thanks so much. :) Great management. Value people. This is the place everyone needs to go! read more

As good of an experience as you can hope for at an oil change. Staff was nice and professional, got me in and out in 12 minutes flat.

I do a lot of driving with my job and needed an oil change ASAP. I'm young and don't know a lot about cars so I'm always wary of being taken advantage of. This was NEVER a concern throughout the whole process at this establishment. Not only was the staff kind, welcoming, and efficient, but they also walked me through every step of the process and the cost associated so I felt comfortable. And it took less than 15 minutes! Amazing for a busy schedule. Highly recommended! read more

Fast, efficient oil change. Some of the finest customer service I've received for this service anywhere in the country. Gracias Señor Cruz!

After visiting valvoline, my dipstick magically vanished from my car. I was told the tech. ever checked my transmission even though my invoice says they did and found to be "ok". After speaking with higher management, I only received excuses and not a definitive reason how my dipstick disappeared. WILL NEVER, NEVER GO TO PLACES LIKE THIS AGAIN. I will warn everyone I can to stay away from this place. I should've never been there in the first place... you get what you pay for. CHEAP SERVICE FOR CHEAP PRICES! Lancaster, Pa. BEWARE, ! read more

Went in for an oil change left with an engine with blown seals. The technician never drained out the old oil and then they just refilled it. So my car had almost 10 quarts of oil in it, instead of the normal 4.5 to 5 quartz it should. Seals blew in the engine and filed a claim ad they denied the claim for the damages to my car. So long story short they know they messed up they admitted they messed up and still refused to make it right. Do not go here if you do not want costley repair bills afterwards. read more

I got an oil change here before work & all the employees were SO nice. Anthony kindly taught me that there's a cabin air filter (who knew?!) and talked me through everything they were doing. Jose L. & Kevin were great too. I was there about 15 minutes total and would highly recommend this location! read more

They were extremely helpful knowledgeable and super friendly Im definitely coming back read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Lancaster, Pennsylvania

Got here at 520 pm and 553 pm was told by an employee that they were closed and were not going to change oil to come back tomorrow at 8am the employee said that the manager sent him never going back here read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Lancaster, Pennsylvania

Brought my work vehicle (a Holman fleet vehicle) in for an oil change. I arrived within an hour after opening and pulled right in to one of the bays. The guys seemed very professional, personable and well trained. I was impressed with the system Valvoline has setup to get you in and out quickly but at the same time ensuring a quality assurance checklist is being followed correctly. It really comes down to talented team of employees who provide top notch customer service to be successful and on this particular Saturday morning, that's exactly what I received. read more

Stopped by this weekend and met with Avery and crew. Wonderful experience. Avery is professional, thoughtful, charismatic and extremely helpful. Everyone at the shop was calling out to each other back and forth while they worked on my car like a true team should! I was in and out in no time. This is my new spot! read more

Fast, professional and dependable service. Staff is friendly and helpful all the time. Not pushy or rude. Price isn't bad either.

Although very nice staff and welcoming atmosphere, I was not prepared to pay the price tag. For my car it was $105. I used a coupon and paid $98. I asked if there were cheaper oil options and they told me that they had to use the oil suggested by the manufacturer. I understood that but $98 is really high for an oil change. Will not return unfortunately. read more

Wow. Best oil change experience I have ever had. Mechanics were respectful, knowledgeable, and funny! Came in a Saturday and used a Groupon. Couldn't have gone smoother. Was well aware I needed an air filter and got it quickly changed at a reasonable price. AVictor was great! I'll be back and we will be using you guys as our goto for oil changes, etc. Thanks, Victor! Oh, and beats Jiffy Lube (Hoffman's) hand down! A+++++ read more

Great service had no problems quick and friendly had to drive to this location after the other location in Lancaster would be service me (was told I needed to buy a cap or something) (I think it was just close to six and they didn't want to service me to go home) but this location was easy to deal with and I will be returning. Thanks! read more

Great customer service! They were so friendly and very fast! Quality work - Very knowledgeable and professional! I love having the invoice handy in my email too. We will definitely be back! read more

Always have a pleasant experience here, with no issues!! And they offer military discount and vehicle rain checks!

Knowledgeable and friendly employees. Excellent customer service! Worth the price. It is a little awkward sitting in the car while they do the work. However they were able to show me things and suggest other services. I felt very taken care of. read more

Great customer service! It's obvious that they love their job, everyone greeted me.... it was a hot mid afternoon and these guys were far from asleep. They were working, interacting with customers... explaining everything with detail. They check up on each other and went above and beyond to help me identify my A/C issue. These guys know what they do awesome team. read more

Got a good deal on Groupon for an oil change from this place only to be told when I pull up "yeah my manager said we can't service your car because it's too small." I've taken it to multiple different places for service/oil change, including places that are primarily car washes. If they can service it, so can you. It's a matter of them not feeling like dealing with it because yes, it's a smaller car so it's more of a pain to change the oil in it. I chalk it up to laziness. read more

I've been to quiet a few shops to get my oil changed and this one tops them all. Excellent service. Very thorough and clean. Mechanic was very knowledgeable (not just a bs'r). Friendly which is something that other shops lack. Overall definitely a 5 star rating. read more

This is 2015. A diesel pickup uses oil just as do any other vehicle on the road. It also requires a filter, just as any other vehicle on the road. Not offering oil changes to diesel customers is a big failure. Having attendants that are oblivious to area businesses that DO OFFER THIS SERVICE is a big failure. The only thing you have to sell is SERVICE and you can't even manage that. In the future, I will avoid Valvoline products and Valvoline oil changing stations. You've lost another customer. read more

Always helpful and professional. Kind team, good communication, suggestions given without pressure. Convenience of the place is wonderful. Makes the hassle of oil changes non existent. Thanks guys! read more

Very pleasant experience at this Lancaster location today. Employee named Trevor was very helpful and went above and beyond to assist me with the oil issues i was having. At no point did he try to 'sell me' on extra unnecessary services that places like Meineke and Midas have done to me frequently in the past. Rare to find honest employees at the chain automotive shops due to commission payments and bonuses. Valvoline on Columbia Ave in Lancaster has my business from now in regards to oil changes and the like. read more

Fast service, friendly staff, very knowledgeable. Best oil change I've had. Checked battery, tire pressure, belts and wipers in addition to the oil change. Kept me informed on what they were doing too. Very pleased. read more

Guys were great. Got oil changed in less than 20 mins. Price was right. No complaints.

The guys here are true professionals and customer service experts. By far the friendliest drive thru oil change place in the county. I wouldn't even consider taking my car elsewhere. Keep up the great work! read more

Great place. You will be shown a dirty filter and told that you need a new one. Problem is..the filter did not come out of your car. Or you get a tire rotation and the hubcaps are put back on improperly, so that the stems can not be accessed to add air to the tire. read more