John DeFina was at my house today and fixed two plumbing issues. He is a gentleman - the kind of…read moreperson you feel comfortable allowing into your home. I highly recommend both John and Dean (employee).

We would give this business no stars if possible. Had two appointments scheduled with this guy. On…read moreboth occasions he was a no-show. Didn't even call to say why. We wasted two days waiting for him to no avail. Got someone else to do it. Would not advise calling these guys! Sad, very sad.

Quality of service was superb! The heat dropped to 45 with temp outside at 6 degrees on a windy…read moreSaturday. My plumber was helpful in shutting down the water and then recommended this company to replace the igniter on out Lennox gas boiler. The response from the service tech, Noah was quick, informative and professional. Amazing that it was back up and running in no time and at a very reasonable cost.

$600 for 30 mins of work, and a $15 part…read more Service is fast and friendly. I love they way they respond and follow-up, but you certainly pay for it. No rush fees or weekend charges, just a simple fix. I sent pictures ahead of time. The guy was in and out in a half hour. I asked about the huge charge and someone called back promptly. He was very friendly but made it clear... that's our price. I live around the corner and I always like to work with my neighbors. I guess everyone isn't so neighborly.

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

turned on ac today for the first time this year and didn't work was 85 in my house…read more the service technician came at 7:10 pm thank god for him very nice very polite and I now have my central air working JN is right on top of the problem great company great customer service Peter Pilla 808 state Road Plymouth MA

Not saying this is typical of them, but it did happen. Going out of our way to work locally, we…read morehired JN Service HVAC and Plumbing to inspect and repair an air conditioning unit. The bill for various repairs was about $730. We get that--these things are expensive. But two or three days later, and without anyone else having been in the house (we are traveling), we learned from someone who came in to water our plants that the air conditioning in that unit still was not working AND that the back door had been left wide open, resulting in a massive infestation of ants. The technician even admitted that he left that door open, but said only "my bad." As for the air conditioning unit, upon return to inspect it he said the capacitor had died since his previous visit. Yes, we are to believe that this happened within a few days of an allegedly thorough inspection. We got nowhere with suggestions that it seems much more likely that the technician never checked the capacitor at all, or else that he did and it ran briefly on residual charge. Hoping to resolve this without rancor, we offered to pay for the capacitor itself, but not another service visit. The boss is dug in against that, and no longer responds to messages. We have given up wrangling over this, but did tell the boss that we feel obliged to warn people. This is all very regrettable. We started out wanting to hire and then recommend a local company. Really can't do that in this case.

I had been looking for an honest, reasonably priced HVAC guy since last year as I wanted to replace…read moremy very old HVAC system. I know what this job should cost having had it done at another house I own but the quotes I was receiving were pretty outrageous to be honest, so I kind of gave up looking for a while. Posted the project again on Yelp in the spring and M Heller replied asking for a discussion. After we talked I received a very reasonable quote - much more in line with what I expected. I did my due diligence in terms of exploring the company's background and was completely satisfied. Long story short, if you need plumbing or HVAC work do not hesitate reach out to M (Matt) Heller. He took out an antiquated system and installed a state of the art replacement and it's working great. Anything I requested he acknowledged and accommodated without debate or up charge - he honored the original quote. If you ever need plumbing or HVAC system work, do not hesitate to call on M Heller. You won't be disappointed. His operation is great and he will be doing all my plumbing and HVAC work from here on out.

Matt was super responsive and informative. He was at my house within 24 hrs during the heat wave of…read moreJune

My hot water heater died....never at a convenient time. I called a few plumbers and left messages…read more Jamie called back immediately. Came the next morning and installed a new one in just a couple hours. New instantly he was a good guy. Reliable and good work. I will not hesitate to recommend him and use him again.

It was an absolute pleasure working with Jamie on a leaking pipe and heating issues I had…read more Friendliest helpful guy and he really went above and beyond on a holiday, at that! I'm so glad I came across his contact and will be using him again in the future for sure.

I found him to be too expensive. I was charged almost $3,000 to switch a gas water heater to an…read moreelectric water heater.

At first, I was impressed with their work, but after some consideration I decided that I may have…read morebeen taken advantage of. I had two toilets that were leaking at the flapper. We have two and a half bathrooms, so I decided to have all three flappers replaced in order to avoid future problems. Nick insisted on inspecting all three toilets before starting. Nick also stated that any repairs would not be guaranteed. That should have been a tip off. By the time he finished, two of the toilets were replaced and one was repaired. The bill was $3906 Instead of a couple of hundred dollars. Since I'm 90, I've gotten a bit slow but at least I don't fall for the internet scams.