He came fast, assessed, left and promised to come back the next day. Only thing is, he didn't. At…read morefirst he said that his schedule was open the next day so I could just set a time for him but when I was trying to set a time, communication became difficult and then nonexistent. He had many excuses and then never picked up the phone. Don't hire him.

This gentleman is a great plumber. But, more than that, he's a really good person. I would highly…read morerecommend him to anyone in need of a professional to handle any plumbing-related problem or project. I had a cable installer come to my house today at around 4:30pm. He went down into the basement to check some wiring and, when he came back up at around 4:45, he told me that there was water leaking down into the basement from my first-floor bathroom. I literally moved into this house yesterday, and it's my first house (I've been an apartment dweller my whole adult life), so I was freaked out and rather panicked about it because, for the first time, I couldn't simply call maintenance. This gentleman told me that he was finishing up a job but that he could come over after he was done. He arrived at 6:14, which is technically very much "after hours". He messed around with the toilet a bit and discovered that the toilet tank was leaking at the tank bolts. He said he just needed to tighten them up. But then they wouldn't come off and he had to cut them off, which took a while. Then he installed new tank bolts, complete with brand new washers, solving the problem completely. This man could have made up anything and I would have believed it in the worried state I was in. He could have talked me into a brand new toilet if he wanted to, he could have replaced things that didn't need replacing, he could have taken his sweet time about what he did do in order to pad the bill - but he did none of that! He was done with the project in about a half hour, start to finish. And his bill was only $125. For an emergency call after hours that is incredibly low. But this guy was clearly not looking to rip anybody off, but rather to make repeat customers out of us - which he definitely did! In fact, I only had about $90 in cash on me, but instead of making me use a credit card or write a check, he gladly just waited about 15 minutes for my wife to come home and then she gave him the remaining $30. And during that 15 minutes he told me all about the best places in town to get takeout, the best pizza place, the best Chinese food place, the best burger place, etc. And as someone who just moved to town, that information was truly appreciated. We plan to install a garbage disposal, replace our dishwasher, upgrade our toilets, install a gas clothes-dryer, and possibly get a new fridge with an icemaker and water in the door, all within the next 4-6 months, and we will definitely be calling this man for each of those projects!!

Our water main had totally ruptured and we had to move the water meter because of city regs…read more Elijah was super flexible and came up with a few ideas to fix the situation. We ended up putting an access hatch in the floor. He did a clean job cutting the floor (even though that's not exactly what a plumber expects to be doing at a job). He had a ton of cool tools to get the job done. He was polite, fast, and seemed like he really cared to do a good job. He said "I work as if I'm working on my own home". Couldn't be more happy with the result. He should charge more ;) Thanks Elijah!

First new home (well, not new at all - over 100+ years old) and some older pipes needed replacing…read more Elijah was clearly the right guy to find and outstanding all the way through. We even explored and chatted a little about the house history and identified how previous owners made changes and where future plumbing issues could exist! The educational part was invaluable to us and felt lucky to get it - clearly his passion and well experienced. Without any hesitation I recommend Elijah and PROSOLUTIONS.

Ive used Johnson Bros twice now, and each time they have been friendly and honest. They were able…read moreto fix both problems on the same day.

Responsive. Flexible and easy to work with. Professional. Transparent and reasonable pricing…read more Recommended. Nate came out to install a new bathroom faucet after the old one broke off in July 2026. He responded to my text/phone call right away and arrived the next morning. He stuck around while the water was turned off in our 9 story building, installed the faucet and fixed the shut off valves in both bathrooms. He was very easy to work with and I would recommend him.

Tyler is awesome. He addressed a leak I had in my newly installed furnace, and his crew replaced…read moreit with a new one. And done in one day! Fantastic response and the workmanship was amazing!

Fantastic work. I had some plumbing work done and was very impressed with the quick response and…read morequality of work. Customer service at its best. They have very reasonable prices and there was no reason for me to call every plumber to compare prices. Highly recommended and I spread their name anytime someone asks for a plumber! Special thanks to Tyler for his suggestions to solve a problem without breaking the bank. A+++

Excellent plumber! This was our first time calling Coakley and they were fast, reasonably priced,…read moreand responsive. So the reviews were spot on here. He fixed two clogged drains and replaced a disposal super fast and without any mess. We're very happy everything is working now and we can enjoy the holiday season! Thank you for great customer service and quality work. Highly recommend.

Jim was prompt and professional. They used top quality products. Prompt & professional with fair…read morepricing. I will use him again for my plumbing needs.

A no BS plumber that just says it the way it is and does it the way it should get done. Straight…read moreshooter doing good work. Reasonable cost. Hire him.

I'm a repeat customer. Both times I've used Jim he has been extremely responsive and tackled my…read morerequest within 24 hours of calling. He shows up when he says he will and works hard until the job is done. Rates are very reasonable - I called around. But (as we all know) it's not always about price. It's about quality workmanship, friendly service, and getting the job done right. Call Jim.. you won't regret it. The two jobs he's tackled for me were toilet needed remounting & replace kitchen sink faucet and fix leaky pipe below. 617-325-8500

I can always determine a good contractor/service company from a bad one by how well they keep their…read moreappts and communicate. Jack Welch failed on both. About a week ago I arranged a visit from them for an estimate on some bathroom remodeling, but they never showed up. I called and got a lame excuse from their employee Brian. He told me he would call later in the day to reschedule. Never heard from him. I can't imagine doing a major project with a company that can't keep their appts and or return phone calls.

I had a very different experience from the folks who gave this business 1 Star. I had a problem…read morewith my toilet and Jack sent someone the same day. A week and a half later, I had the same problem. Again, Jack sent someone the same day. And didn't charge because he gives a 1-week guarantee on the work. And even though it was passed that deadline he still didn't charge me for the second visit. Finally I replaced my toilet altogether and Jack's guys were 1 hour late, but within the zone of tolerance, and Jack told me that on the phone that mkrnjng The best part is, he picks up his cell phone every time and gives you good guidance on when the guys will be there. Some plumbers I've encountered in South Boston don't answer texts or voice mails. It is good to see someone who cares enough about his business to answer the phone when it rings! Pricing was reasonable, too. In line with what I would have expected. UPDATE Last month my shower head stopped putting out water. I don't know much about this, but it seemed like the water was going somewhere which worried me. It was late in the day but Jack had one of his guys out the next morning, first thing. It turned out to be a more complicated job but another guy was in the area and came to help finish the job.

Exceptional I never say but the great attitude, quick spend, reasonable price. Great service!!…read moreTrust me I compared them to others some were good or bad but the individual came by and he knew his stuff hahah and wow really top notch.

I just want to commend Mark from Zeolla Plumbing for his beyond exceptional service today. He went…read moreabove and beyond to find the source of a mystery leak and repaired it quickly. I only wish every contractor that came to my house was as professional, courteous and thorough as Mark! Kudos to Zeolla plumbing for providing your customers with service like this! I would not use any other plumber!