I have to admit that it's hard to beat the prices for Tires or general services from a…read moremulti-billion dollar company. The difference is the obvious level of skills and restrictions by the people doing the work compared to a true automotive mechanic. For what I saved in the price for my tires, including mounting and road hazard warranty, I lost because the mechanic couldn't get one of my locking lugnuts off and I had to go elsewhere to get it removed and the new tire installed. Not the mechanics' fault but Walmart's as they limit what their mechanics are able to do. I give 3 stars because the mechanic felt bad and tried to do everything to resolve the problem. I hope he goes to an automotive school and gets licensed because I believe he would be great. Had the locking lugnut not been an issue, I would have been very happy with the price of the 4 new tires. That one issue erased my savings as I had to pay another shop $140 to get the locking lugnut off and mount my 4th tire.

I have used this store to have my oil changed for about two years and with three cars that means…read moreabout a dozen visits to this store, just to have my car serviced. But my last visit set me back as to why? I took my car in for a regular oil change and was told it would be about 90 minutes because they were backed up. I had shopping to do and it was past due so I said ok. I walked the entire store several times and even had a sandwich at Subway. I checked my ticket and it said the service was done so I headed to the Auto Center where I was told it would take a few more minutes. 10 minutes later it was done. I had quite a few items in my cart and proceeded to put them on the counter half way through ringing these items up John the cashier says next time I should take these up front because HE doesn't take these many items. During my entire transaction I was the only one there and I spent over $175.00. That was my last visit. I guess John sets policy for the store. That was my last trip. Shame I liked the subway shop inside the store.

I had a Rhino liner sprayed in my new trucks bed. After the work was done and I was ready to leave…read moreI noticed a roughness to the paint at the drivers door. Upon inspection it appeared that they had overspray of the liner on the top of the cab and both sides of the truck. The business owner said it had to have been from the factory, they place a curtain between the truck bed and the cab and cover the cab with plastic. I was there product that was oversprayed onto the truck. Had to bring it back to have the product removed with lacquer thinner. They got most of it but I had to have them get some spots they didn't get. I believe there is still some product still on the paint that I will find later. The owner or manager never had the courage to apologize for the poor workmanship that was exhibited or for the inconvenience of the added time and trips to the dealer to have the problem rectified. Needless to say they have not notched up any brownie points for any future business with them.

Made an appointment to have my windows tinted on my Silverado had to work so my brother dropped the…read moretruck off at 10:30am On Friday 7/17/2020 said it would take an hour and a half at 12:30pm called them asking how long it would be was told they would call when it's done ok 1:30pm my brother went there to see what was taking so long the truck was in the same spot nothing done to it went inside and ask what was going on the a**hole behind the counter throws my keys at my brother and said we told him they were going to pick the truck up my brother told him we just wanted to know how much longer it would be and then the guy behind the counter Threatened to kick my brothers a** Nice way to run a business and treat your customers This place is a joke Would not recommend this place to anyone

Did a fine job of replacing and repair of fuel and brake lines on our Cadillac…read more Thanks!

From the owner: Welcome to Werner Automotive Inc. We are a full service auto repair shop in Manteno, IL. Come to us…read morefor a variety of automotive services ranging from basic maintenance to heavy repair. With competitive rates and fast service, well give you the best value for your time and money. We believe in treating our customers fairly because we want your business now, and far into the future. Call today to set up an appointment!

I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

These guys did a great job. Very reasonable price. I had a door ding on my side door. I can't even…read morefind where it was after they were through. Great quality, great value.

Frank and his team did a fantastic job on my durango looks better than the day we bought it Highly…read morerecommend them!!

I can't say enough good stuff about this company. I have brought all my cars/trucks here for…read morethings to be fixed and they are so honest and did a great job fixing my Suburban and Silverado. Their prices are reasonable and they get it done in a timely manner. Will continue to do business with these guys.

Nice honest people! Will not lie, will fix what needs to be fixed, fair prices, and good work.read more

Busy place but wait was VERY reasonable... Price was very acceptable for all that was done…read more... BUT... The greasy hand prints all over my hood and steering wheel were a bit of a disappointment.

I've gone to these people for years. They do good work. Patrick the manager is very nice. Prices…read moreare reasonable.

Went with my son to purchase his first car, a 2015 Patriot. Got a good deal on the car, no…read morepressure, no added "mystery" fees . Doing the deal was painless. Nice, clean, new dealership. Actually drove from the south side to here for this car. Would definitely buy from Pearl again.

BUYER BEWARE. This dealership does not stand behind the vehicles they sell. I bought a "CPO" Dodge…read moreDurango that was a demo to the finance manager or at least that is what I was told. The vehicle supposedly "Inspected" but it needs $2700 worth of brake and rotor repairs. This quote came from a local Dodge dealership that said the car had been "driven hard as xxxx". I go to Pearl to get some sort of assistance and all they will tell me is they stand by their "inspection". The car was purchased at 24,236 miles and I received the quote at 24,547 miles. There is no way this amount of damage was done in those 300 miles. I may have to pay for these repairs, but everyone will know about it in the meantime including Dodge directly. I need to know what the "Certified" means in Certified Pre-Owned. I also asked for the paperwork for the certification and the "inspection" that was completed and have not received a response on that.