These boys go above and beyond helping their customers. They…read moreare kind and professional. Always come through for me. Yesterday, I had a flat and they dropped what they were doing and came to where I was to help me. Any other time I have needed repairs or fixes-they always come through. Nice kids.

broke. down 7 hours away from home and helped us. amazing service thank you Joe for all the helpread more

Punctual and great mechanics. Picked up our car when it died on us and got it running again. Would…read morerecommend again to other people.

Megan and the team were awesome. My son's car broke down and they came out right away and took care…read moreof it. Easy and pleasant to deal with. Would highly recommend and use again. Thank you!

I have brought my cars to Robert over 20 yrs now and he always makes sure my cars are fixed right ..read more

Wouldn't recommend getting work done here. Brought my vehicle in for all new tires to be put on and…read morethey broke the stem on the tire causing an air leak in the tire that cannot be fixed. It's also upsetting considering the labor was not very cheap. Also apparently 3 of the tire air monitors went out as they replaced the tires and they worked perfectly fine before I brought it in. Like I said do not recommend.

This is a review from an online sale. I found the car I wanted online, contacted Heller Motors, and…read morewas in return contacted by Jeremy in sales about the car. We texted a bit and then I asked to see the car via FaceTime. Did a walk through and look over on the car, he took it for a test drive and gave his approval, and I purchased the car. The car was shipped to my house at a rate that beat any rate I could find on the web. There was a little damage on the vehicle I found after washing off the road grime and salt(bought in December). Heller took care of it and delivered as promised. Thanks Jeremy for all of the follow up and making things right. I highly recommend an online purchase from Heller. Ask for Jeremy, he'll take care of you!

Bought our last few vehicles from Hellers. When insurance totaled our car due to hail, they were…read moreour first stop. Kyle was the salesman I worked with. I was looking for an suv & one of them in my price range he had my test drive. I did, loved it & put $500 down to hold it until my husband could see it. After money was exchanged Kyle then mentioned that this vehicle was a "buy back" so lemon lawed. I came back with my husband to test drive the vehicle & we asked Kyle to send the title to our credit union to see if we could even get financing on that title. He said he would & our credit union said they would let us know as soon as they heard from hellers on the title. We had the vehicle 45 minutes waiting to hear something. We heard nothing so we went back & Kyle never sent the title. Said to us, "I'm not sure what they need to see it for". Uh, financing. We told Kyle that day they wouldn't finance the vehicle because it was a buy back & I asked about how our $500 would be given back, he said he would send it back right away. Fast forward a month later, the $500 hadn't hit our account yet. We showed up to hellers this morning & asked where the money was. He told us it was weird, NEVER looked to see if they had tried to send the money to us, took my card & had one of the managers put it back in our account. When we mentioned it had been a month, Kyle stated that they tried but it was a "bad card number." I NEVER once received a phone call or a text. He had my phone number. Had blown up my phone multiple times. This felt very intentional considering we didn't work with him. So moral of the story, Kyle is a slime ball & I wouldn't EVER recommend working with him.

Rick is a very gifted, talented mechanic. I have an older model Chevy and this mechanic is a…read moregenius! Highly recommend!

From the owner: No job is too big or too small. You count your hometown team at Home Town Auto LLC, from oil…read morechanges and brake repair to engine rebuilding and transmission replacements.

C&C Auto is a WONDERFUL company!!! I got stranded on the highway, two hours from home, and my car…read moreended up in C&C's garage...they had it fixed within 24 hours and they were absolutely the blessing I needed in such a conundrum. They are some of the kindest folks around and they are very genuine and fair with their pricing. They worked tirelessly to find out what was wrong with my car, and communicated with me every step of the way. They even drove across town to pick me up to retrieve my car at the end of the day because I couldn't get an Uber! I told everyone I know how wonderful they were when I got home. I highly recommend their service. 5/5 would ask for their help again!!

Great response time even in bad weather!! I live 80 miles away. I blew my tire on 55 and made it…read moreto Wally's during a really bad storm on the Sunday after Christmas. I just started calling the closest tow companies. C & C was the first to answer. The man that answered was kind and reassuring. The tow truck arrived very quickly. The driver moved quickly and urged me to get in the truck for safety. During the ride to my destination he was pleasant and kind. C & C made a terrible situation a little better!

Unfortunately for the Pontiac Community we lost Bernie's Automotive to a fire last year…read more Fortunately for me Vance Miller is still running the towing aspect of Bernie's. I first met Vance when my truck decided to turn itself off and not start. Heller motors said they would tow it in to take a look at it. Vance miller showed up, was able to pick me up, and My Truck/Me to Heller Motors to have it looked at. It started right up for Heller Motors. They worked on it for over two hours but couldn't figure out what the issue was. They didn't find the problem and didn't fix it. They said I would just have to "let them know." I'm thinking, great, this will be a nice surprise for me to look forward to. Well today the big surprise happened. I was about a mile and a half north of Towanda heading back to Pontiac from Bloomington. Finding myself dead on the side of the freeway Vance was the first person that came to mind. I called and without hesitation Vance headed my way to rescue me from the sweatbox that my truck was becoming sitting out in that sun. Vance not only picked me and my truck up to drop off at Sam Lemon Chrysler, Jeep, Dodge, Ram in Bloomington but he took me to Enterprise rent a car up the road. They had nothing without reservation so he took me to the airport to check out Hertz, Avis, and National. No reservation, no cars. Vance then drove me back to Pontiac and dropped me off at my motel. You see, I am from out of town and that makes issues like this even harder because I am unfamiliar with the surroundings. Honestly, I wish I would have never met Vance because that would mean that my truck was in Tip-Top running order. However, I am glad that I met Vance because he was someone that not only picked me up and took my truck to where it needed to be but he was a local that I could bounce ideas off of and someone that could provide suggestions. As far as I'm concerned he went above and beyond the duties of a tow truck driver. In the end he didn't feel the need to stick it to me when it came to the bill. I hope that when somebody is in the need of a tow truck driver they go to Yelp to find their answer. Look no farther than Bernie's Towing and cross your fingers that Vance Miller is the person that picks you up.

I broke down on Hwy 55 and Vance Miller and he crew came and towed us to his shop. They assessed…read morethe car and recommended we take it back to dealer who had repaired it in Chicago. They towed the car to Chicago. I appreciated their kindness, honesty and integrity. They also kindly took us to the train station to get to our next stop.

I can't say enough for what this auto repair company has done for my family during this holiday…read moreseason. My daughter and her husband were traveling for Thanksgiving and broke down. He found a replacement transmission and installed it for a great price getting them underway again in only 3 days. Thank you guys so much for your help !

Very Very disorganized and unprofessional shop there is NO ORDER what's so ever. When he first…read moreopened service was good. Now he's so busy is where the communication has lacked.Now the owner doesn't communicate with customers well to inform them if there car is ready to be picked up. You have to contact him and if he decides to leave for the day and you call he will not answer.. All that was asked was a courtesy call and he started yelling at me just because I stated that and how much of an inconvenience it caused and was using profanity very disrespectful. Communication and organization and giving great customer is the key to any success and he get's very rude and nonnonchalant as if he doesn't need my business. So will take my business to a much more organized and professional company!!!

We recently started looking for a small SUV for our daughters and one for a Ford Escape popped up…read moreon CarGurus for Fraher Ford. It was listed as a great deal on CG and from the pictures it looked really nice. Pontiac is about a two hour trip one way from where we live but I contacted Ryan and from the get go we received unbelievable customer service. We drove down there on a Saturday and took it for a test drive and the car was impeccable. It was clean, Ryan provided the Carfax equivalent and gave us the background on the vehicle. We spent about 15 mins negotiating and agreed on a price out the door. We were there for a total of 35 mins that Saturday. We would have to come back the following weekend as we needed a week to get the finances in order. The following weekend we drove and did all the paperwork with Cathy and she gave us the run down on the vehicle and showed us how things worked. All in all, only another 35 mins. So 8 hours of round trip driving to the dealership and only 1 hour 10 mins at the dealership. Unbelievable!! It's usually the other way around. Fraher is a 3rd generation family owned dealership that provided us with the easiest car buying experience I have ever had in my 40 yrs of buying cars. Wonderful customer service and an amazing buying experience. Well done Fraher family!!!

Ryan went above and beyond with getting me information and photos of the truck I was interested in…read more This was crucial to me being I had a far drive. Easy negotiations. Overall you can feel the difference in their family ran dealership compared to other dealerships i was working with whom only was out to make a dollar on me. Thank you Fraher Ford. You gained a customer for life! Couldn't recommend them enough!