Warren was extremely professional, and guided me through every step in the buying process, including dealing with my insurance company. His prices were competitive and the install was flawless, on-time, and completely done on schedule within 2 days. The guys were friendly and answered all my questions. They made sure to involve me in any cosmetic / placement decisions as well. Really happy with our new roof, and JW Roofing. Bottomline: Highly recommend! read more

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JW Roofing re-roofed our 3,200 sq foot house in advance of solar installation. They did a great job! There was a heavy rainstorm halfway through the project, and they made sure everything was protected. Uzi was our contact person, and he was very responsive. I would certainly recommend this company. read more

JW Roofing Services - Roofing Near Me - Hacienda Heights, California

Last year Warren from JW Roofing came out and gave me an estimate on roof repairs for my home. He seemed to be very knowledgeable and professional. I was impressed. I signed the contract and sent in a deposit. After that it was such a struggle to get him or his office manager, Julie, to return my calls. After weeks of repeated emails and messages being left at JW Roofing, I was finally able to get them to come out after I said I would like my deposit returned. Fast forward to this year's first rain, and the same areas are still leaking. Again...I am leaving emails and phone messages with no response. I am out $2,850 for roof repairs, not to mention the fact that I will have to have the painters come out and repaint the water damaged areas that I thought were repaired. Be smart, find a different roofing service! Diana B read more

You will get quality with JW Roofing Services and when it comes to the part of your house that keeps water out and protects it from damage that's what you want. Warren has always been willing to answer all of my questions on the projects he has done for us (both our home and income properties) and has delivered what he said he would when he said he would. If you use JW Roofing Services you will get a top notch product installed right. Please ignore the cheap and cheerful contractors who just want to throw another layer on the roof, cash your check and call it a day. As Warren will explain to you, it is a false economy and you'll end up paying for another new roof sooner than you need to. Ignore the rest, go with the best! read more

I had an excellent experience with JW Roofing. I had several quotes to re-roof my home before I was referred to JW Roofing. I had my initial meeting with Brian and found him to be very friendly and knowledgeable. I also spoke to the owner, Warren, who answered many of my questions and addressed my concerns. I then spoke to a couple of their recent customers and heard great feedback - not only on the quality of their work but also on their customer service. Their pricing was very competitive and as a preferred GAF contractor, the warranties are extended. The project went well and was actually a little cheaper than expected (we thought we had skip sheathing on the entire roof, but one section of the roof already had plywood, so that lowered the wood sheathing cost). Their customer service was great - Brian helped coordinate the replacement of my old acrylic skylights with new Velux skylights and also installation of new rain gutters. Everything looks great! Overall, I'm a very satisfied customer - I can highly recommend JW Roofing for your next project. read more

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Long overdue review. On Nov 2014, certain parts of our roof started to have signs of leakage (signs for the 1980s felt paper to retire) but the tilts are in good condition. I did some research and had proposals from 5 roofing companies. The whole process, from permit, inspection to finish, was done seamlessly yet professionally within a week! Since our tiles have been discontinued, they went above and beyond to find the best possible match for replacement. They also checked and repaired roof sheathing for structure soundness plus now I have 4 attic vents to help keep the house cooler in summer! The best part is everyone in Warren's team have been working in his company for more than 10 years. Thank you JW Roofing's crew! We would highly recommended them as they provide great quality work at a reasonable cost. read more

JW Roofing Services - Day 2 - adding tapered perlite panels on the edge, new pipes, vents, flashings and relaying original usable tiles. - Roofing Near Me - Hacienda Heights, California

Excellent service. I contracted them to reroof my house a few years ago and JW Roofing did a great job. Recently, my church contracted JW Roofing to replace the roof on our church and once again they did an excellent job. read more

Unprofessional. They didn't show to an appointment that was agreed-upon, no show later that day per another commitment made. I made a few calls to cell and office number got blah blah blah from office. Lack of commitment to call back and no calls returned. Do yourself a favor skip this place... My opinion. read more

Warren is amazing! We have only lived in our house for 2 years and I noticed the area above our garage was leaking after the last winter rain storm. I asked the previous owner if she had the contact info for the people who did the roof; when we bought the house she said the roof had just been changed recently. I called Warren to ask about the warranty on the roof since the previous owner had used them. Well long story short...he sent his guys out to take a look at it next business day and was fixed free of charge! Warren is professional and most important...an HONEST business man. He could have charged me or denied the warranty, etc but he didn't. He stood by the work The leak was minor too..so it could have waited but he sent people out as soon as he could to fix it. read more

They're really unresponsive and, quite frankly, rude. Speaking to the secretary, Julie, literally ruined my day. I've also tried reaching out to the owner, Warren, and he has never returned my calls. Don't waste your time with them. read more

My wife and I spent a number of months looking into a new roof for our house. We finally decided to go with Warren Cross and his crew from JW Roofing. He was great in explaining all our options and encouraged us to look into different types of roofs and talk to other roofers to get as much information as possible. Warren answered any questions we had while we were making our decision even before we had committed to hiring him. He is extremely experienced and knowledgable about roofing and is happy to impart any wisdom he has if your interested. Ultimately we decided to go with a Stone-Coated Steel roof, we chose Metro Shake tiles, Western Wood was the color, I believe. Metal roofing is definitely more expensive but after looking into all the options, the benefits made the investment worth it. I encourage people to at least investigate metal roofing for their homes when making a decision. It looks incredible, is energy efficient, lasts much longer than asphalt or clay tiles, and is completely fire and wind resistant. Warren's demo crew showed up on a Friday morning in late July (extremely hot) and worked a good 12 hours to make sure the old roof was completely removed and the exterior of house was as clean as could be expected after such a dirty job. We had 3 layers of old roof, 2 layers of asphalt tile sandwiched around a layer of wood shake, it was messy. They tarped the whole roof just in case we had any rain and were back the next day, a Saturday. The crew, led by Armando who was great, extremely talented and experienced working with metal roofing, were back on Saturday to fix any boards and paper the house and recovered it. Monday morning started the installation of the new roof once the inspector signed off and they worked the next 3 days to finish up. The whole crew was courteous and hard working. Any questions I had, Armando was more than happy to answer them and Warren was available by phone and checked in throughout the job. They finished on a Wednesday. 5 days and the roof was done. I have called with a couple of minor fixes, small scuffs on some tiles and they have been taken care of immediately and with absolutely no hesitation. A new roof is a big decision and not a cheap one, we wanted someone who was going to do the highest quality work possible and not try and give us the run-around, so to speak. Warren, Armando and JW Roofing met and surpassed that criteria. read more

JW Roofing Services - Roof after completion. - Roofing Near Me - Hacienda Heights, California

JW Roofing is a family-owned business which started in 1978 and now employs workers who have been with the company for over 25 years. Mr. Warren Cross is the owner. His company installed new roofs on my three properties starting in 2014. They recently completed a roof on my principal residence in August 2021. After receiving 4 bids and interviewing other roofers, I found Warren's thorough explanation, patience, and fair price to be factors in selecting him. He was willing to spend a lot of time with me explaining every step of the process. He was obviously experienced, but also demonstrated a straight-forward approach to the work from start to finish. I trusted him and found his no-nonsense approach to be reassuring. In 2014, he helped me negotiate with a large insurance company after my two rental houses sustained extensive roof damage from a storm. Initially, the insurance company refused to provide me with an adequate settlement amount, but with Warren's intervention, they finally came around. His company installed a metal roof on one of my houses. I didn't know about the option of a metal roof at that time, but it was the perfect alternative. His workers did an excellent job. They were easy to work with, respectful, and cleaned up at the end of the day. JW Roofing took 2.5 days to complete the work on my 1667 square foot house and two-car attached garage. They completely removed the old roof and installed GAF shingles and provided me with a warranty. When I had a couple of questions and requests, the head roofer stopped what he was doing and took the time to address my requests. He was polite and attentive. I wouldn't hesitate to use JW Roofing again. Warren runs a professional, high-quality company that is service-oriented. He worked hard to make sure I was happy with every aspect of the job. I've already recommended him to my neighbors and relatives. A BIG THANK YOU to Warren and JW Roofing for an outstanding job! read more

Not responsive at all. Called and left messages after messages and did not get a call back from Wyatt (name based on voicemail). If you are too busy, at least have professionalism to indicate so. Had to do select from two roofer bids instead of three. read more

Warren and his crew replaced our roof in two days. They were professional and took the time to do it the right way. Sealed off rooms with plastic that needed it, replaced plywood and cleaned up their mess along the way. I have and will continue to recommend him to anyone who asks. Working in the construction industry, I can tell you stories of companies that not only take advantage of consumers, but use subpar materials. Warren is such a wonderful man and his crew were nothing but professional. If you need a Roof - this is the only company to call! read more

60 yrs. of experience, he advertised does not match with his actions. Warren Cross came out for a quote for my roof in June 2021. I called him early July, he said he would send me a quote ASAP. As of to date, 10/2021, he has not provided a quote. Warren Cross is a president of JW Roofing Services according to his business card. And he advertised in Chinese Yellow page as well. I can tell just by how he is handling / providing quote matter, just ignored. Business has not start yet, contract has not signed yet, I can imagine the money is already paid and contract has already signed OR might need after service. IGNORED. Based on my experience with Warren Cross, JW roofing services is not a reliable roofing company to deal with. How many time the property owners have chance to replace an entire roof? It would be a huge mistake and suffer for consumers dealing with roofing company like JW Roofing Services. read more

JW roofing is amazing, I met Warren and very amazed with his punctuality and professionalism. if you are looking for trustworthy roofer, i would recommend this company. read more

This roofing company is reliable and efficient. They work with you to find a price and product that fits your budget.

I was delighted with the professionalism and service I received from this roofing company. They kept their commitments and provided me with ample information to make a good decision with the roof that would best suit my needs. In addition, the end product was beautiful! My home looked wonderful from the street after it was done. I received many compliments from my neighbors! I would highly recommend this company. I have shared their contact information with many on my picky friends, confident that they would not be disappointed. read more

We checked out several roofing companies and finally went with JW Roofing. Warren Cross was exceptional in explaining all of our options. He spent a long time up on our roof while others were up on top about 15 minutes. He took pictures and explained in great detail what his crew would be doing. The crew was amazing as well. Very professional and very clean. Covered everything to protect it from debris! They were done in two and a half days. Extremely punctual! Took care of EVERYTHING including permit. This was an investment in our home and we are thrilled with the results. Hands down if you need a new roof, just call Warren! Steve & Yvonne D. La Mirada read more

They installed a roof 1 1/2 ago, it started to leak it took them 2 weeks to get back to me, came out did some spotty repairs and blamed it on the painters. In the end they did not inspect the sub base and it caused the roof to fail. I was never given the option to repair the the sub base. Seems with all their experience they claimed to have it did not help me, his solution was to charge me again for their failure to inspect properly and the roofs failure buyer beware ! read more

I called JW Roofing today to take care of a minor roof repair for one of my client, who just bought a house here in Walnut. A lady answered right away and took down my number to say someone will contact me this afternoon to come check it out. Sure enough, Brian called around 3pm to say he is in the area. 30 minutes later he calls back to say a few pieces of the tile roof just needs to be pushed back in place and the rest of the roof looks good to him. Asked him any broken or cracked tiles and told me someone might have just maintained it the last 6 months so it's in real good shape. I asked him how much I owe him, and was told this is really minor so he wouldn't even bother charging me anything. Can you believe it?! I called another roofer before contacting JW and they wanted $385 just to come out and take a look! I know who I will recommend when my clients need a roofing job done. Fast and friendly! read more

These guys are true professionals. Listed a house for a client of mine, they came out and gave us a roof cert. on a roof they did ten years ago. They really stand by their work which is refreshing to see in a company these days. Highly recommend this company. read more

JW Roofing is very reliable and they do great work. They did the roof on my home in 2008 and were very helpful in roofing advice on the purchase of a new home. Just remind them to make sure the permit gets finaled with the City. For the 2008 work on my home, that step was forgotten, but when I brought it to their attention 7 years later, they were very cooperative with getting the city inspector back out to the house to get the final permit. read more

You know that feeling when everything goes as planned? That is JW ROOFING. From the first call to the final cleanup, Warren, Julie, /Brian and the entire crew were OUTSTANDING, down to the smallest detail. They are my go to roofers read more

Hired these guys to do my roof, and I'm happy with service and the quality of work. The salesman is very knowledgeable and punctual. I would use them again for any roofing needs. read more

Last December we needed to get our roof checked for a possible leak. Most Roofers I called answered they were busy. Brian Alarcon from JW Roofing Services responded to our call. He checked our roof, did some patching and gave us an honest preliminary condition of it. Our roof is still good for a couple of years. Truly amazing service and he did not charge us at all for his time and effort. This is the kind of people you would want to do business. Thank you and all the best Brian! Razal read more

I'm a neighbor next to a job this company is working-on. I looked-out my window and watched one of their workers urinate on the roof and side of my garage. Instead of apologizing, they choose to deny it. It sure doesn't make me think highly of this company. read more

Warren Cross and the crew at J W Roofing Services were Fantastic!!! I purchased a Mid Century home build 1958 and interviewed many roofing contractors to replace the original 1958 rock roof. Warren quote was extremely competitive but what set them apart from the rest was the customer service provided from the start. First, Warren sat down with me and reviewed the different materials that would be used and everything that his team would do in terms that I could understand, and then he guaranteed me he would personally be involved in the project from beginning until completion. They used quality materials and the job was completed with high marks for workmanship. I felt very comfortable with my decision to choose J W Roofing Services. His workers were professional, polite and extremely qualified to doing an outstanding job. The job was completed when they said it would be, and the site was completely clean when they left. Overall it was a great experience and I will absolutely recommend J W Roofing Services roofing to our friends and family! SUPPER GREAT GUYS!!! Page 1 of 1 1 of 1 read more

I just completed a roof replacement on a four unit apartment building. It was mostly a flat roof, but also had shingles around the front and sides and a chimney to work around. This company sent six skilled and fast working men, plus a supervisor who ordered materials. They used top quality materials and the installation was done following the manufacturers instructions. The crew thoroughly cleaned the jobsite after every day. The company owner made sure I was happy with every aspect of the project. The sales consultant explained the process thoroughly and was available to answer any questions. I truly could not be happier with this company or the result of their four days of work. read more

Worked with Brian on my small project in Anaheim Hills, a simple tile replacement that had been broken during a Christmas Light installation. I had called a number of companies and either got no response or quotes that came in MUCH higher than what I paid JW roofing! They evaluated, inspected for other problems, gave me an brief explanation/education and completed the job for 4x less than an estimate I received!!! His communication was incredible and beyond fair when it came to price and quality work! I would highly recommend Brian and JW Roofing for quality work at a fair price! read more

I asked this company to make an estimate to make a repair but the person insisting that I need to change the whole paper that he did look what the problem yet. Then he just told me it is useless to talk to me, Then he just leave. I don't think this is a professional businessman. read more

We just had our home's roof replaced - both the tiles and part of the wood which had been destroyed by termites. This is never a pleasurable undertaking, especially as expensive and intrusive replacing a roof can be. But I can't recommend enough the prompt, thorough, and quality service Warren Cross and his workers provided. He estimated no longer than 5 days but his crew was completed in 2 (still doing a great job). And the workers were on time, considerate, and cleaned up so well it was hard to tell the roof was being worked on. And the price was very reasonable as well. Their service was exceptional - we will definitely be using them again. read more

JW Roofing re-roofed our condo complex in 2012. The real test is when you get a water leak a few years later. The heavy rain in Dec. 2014 revealed a couple water leaks so we called JW Roofing. Warren Cross responded quickly and sent a team to check us out. They were tremendous!! The leaks turned out to be a siding problem, which they fixed for a reasonable fee. Several rains later has confirmed the problem was analyzed correctly. The service was quick and the testing thorough. Further referrals they offered for repair specialist in related areas also proved excellent. These guys know there stuff, treat people fairly and honestly, and have a top reputation with their colleagues. I cannot give a higher recommendation. read more