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    Marcela’s Cleaning Services

    4.4 (92 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Marcela’s Cleaning Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    1 More Service

    Regular home cleaning

    Marcela’s Cleaning Services Photos

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    Recommended Reviews - Marcela’s Cleaning Services

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    The company is not only dishonest but they wont even help you resolved the issue, the owner wont even investigate the issue or resolve.
    Deseret T.

    I wanted to leave an update on the response I received form the business owner after I notified them of the staff stealing money from my purse. I didn't receive a phone call although I left them several messages and notified them here as well. This is the response I received from Marcela the owner: The owner didn't investigate the situation at all and instead she insulted me and called me names. A police report has been filed I have every intention one pressing charges against these people. Don't hire them they will steal your stuff and valuables. English Version : Hello Deseret Good afternoon. I'm Marcela, from Marcela's cleaning. The reason for my message is very brief, I just want to tell you that I feel very sorry for you, because you have a rotten soul, it must be so difficult for yourself to have to put up with yourself all day... You and I know perfectly well that my friends did not take any money from your bag, You are only taking advantage of people who need to work to support their family... It is seen that you contracted the service with all the intention that it be done for free I have no problem paying the girls for the work they did, you can keep your money, you see that you need it a lot, that not even with all the money in the world can you fill your hollow, empty and rotten soul that you have . Thank God we won't have to put up with it every week, and with that we are more than well paid... take advantage of that stolen money and put aside all the lies you wrote... poor people around you It really is pitiful! Hola Deseret Buenas tardes. Soy Marcela, de Marcela's cleaning. El motivo de mi mensaje es muy breve, solo quiero decirle que siento mucha lástima por usted, porque usted tiene el alma podrida, ha de ser tan difícil para usted misma tener que soportarse a sí misma todo el día... Usted y yo sabemos perfectamente que mis amigas no tomaron ningún dinero de su bolsa, Usted solo se está aprovechando de personas que necesitan trabajar para sacar adelante a su familia... Se ve que usted contrató el servicio con toda la intención de que se le hiciera de gratis Yo no tengo ningún problema en pagar a las muchachas por el trabajo que hicieron, usted puede quedarse con su dinero, se ve que lo necesita bastante, que ni con todo el dinero del mundo puede llenar su alma hueca, vacía y podrida que usted tiene. Gracias a Dios no tendremos que soportarla cada semana, y con eso estamos más que bien pagadas... que le aproveche ese dinero robado y aparte todas las mentiras que usted escribió... pobre gente que la rodea a usted De verdad provoca lástima!

    Cleaned crusted spots off of stove

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    5 months ago

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    4 months ago

    I recommend Marcela's cleaning service she does an amazing job very detail and professional

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    2 years ago

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    1 year ago

    Excellent cleaning, done efficiently and in good time. I have them regularly. Highly recommend for decent cleaning.

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    3 years ago

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    1 year ago

    always happy with them! on time and great turnaround. We work at home very considerate.

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    5 years ago

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    4 years ago

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    5 years ago

    Great team - they were efficient and my house looked amazing afterwards! I booked them again on the same day for a return visit!

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    5 years ago

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    5 years ago

    Awesome experience! The ladies were very friendly, thorough, and my house looked amazing when they were done !! So happy

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    Page 1 of 3

    Ask the Community - Marcela’s Cleaning Services

    I've been trying to cancel my appointment for tomorrow 3/25/23 at 12pm. I call the ph number and unable to leave a message. I've emailed the business email and got no response. Hopefully they are able to read this and acknowledge my cancellation?

    I was trying to schedule an estimate, but the voicemail says it's a non working number? Do you have a different contact?

    Don't know; I haven't been able to reach anybody for home cleaning services. It seem to have disappeared! Maybe the pandemic.… Read more

    View All 3 Questions

    Review Highlights - Marcela’s Cleaning Services

    Actually the demands were ridiculous but the cleaners from Marcela's obviously knew the drill.

    Mentioned in 40 reviews

    Read more highlights

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    Tranquil Home

    Tranquil Home

    4.7
    (780 reviews)

    The cleaning crew (Akira and Francesca) who came to the home were friendly and professional. They…read moregot started immediately after the home walk-through, and I felt at ease knowing how serious they treat their work. While they were cleaning, they kept open communication on how I would like things to be organized and disposed of; I told them prior to starting that a family member would be doing their own sorting at a later time, and they were completely understanding of our circumstances. Though their services may not fit the tightest of budgets, the end results speak for themselves. I recommend others work with Tranquil Home for their cleaning needs!

    A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

    The Cleaning

    The Cleaning

    4.5
    (272 reviews)

    I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

    I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

    Marcela’s Cleaning Services - homecleaning - Updated June 2026

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