Great people and excellent service. They are also great at keeping you in the loop of what's…read morehappening via text.

Quick response, quick service, good customer. Good work, APPARENTLY reasonable price.read more

had a great experience at Valvoline thanks to Nathan! From the moment I pulled in, he was…read moreprofessional, friendly, and extremely knowledgeable. He took great care of my car during my oil change and made sure everything was done efficiently and correctly. Nathan explained what was being done, answered all my questions without rushing, and made the whole process smooth and stress-free. It's clear he takes pride in his work and genuinely cares about his customers. If you're going to Valvoline, I highly recommend asking for Nathan. Excellent service all around! The whole crew here is actually amazing.

They replaced my oil and filter and checked other items for failure. So they did the job well…read more The price was a little high. It would have been less for me to take the car to the dealer. But it would have taken longer. My complaint is. My car recommended oil change is 6 Months or 7500 mile and the new standard is up to 10k between oil changes. Their sticker says 3 months and 3,000 miles I asked about and they said their machine prints the same for every car, I think this is a scam. Your business is oil changes and you know the oil type for each car. Their computer should be able to know the maintenance schedule for each car. The staff was great. Not sure about the actual companies business processes.

I used 1st Choice Autoworks for a repair on my 2016 Nissan Murano. This was the second time using…read more1st Choice for my vehicle maintenance and/or repair. Prior to using them, I received several quotes from my repair through Yelp, as well as the Nissan dealership. The quote from 1st Choice was by far the best, and half the amount quoted by the dealership. I selected 1st Choice and scheduled the repair date. The work was completed to my satisfaction. I want to mention that the mechanics are very knowledgeable and extremely professional. I would highly recommend 1st Choice for your automotive needs.

I became a customer / client of 1st Choice Autoworks through Chris Tusow at SubiWorks, next door…read more Chris has been the only mechanic to mod, work on, or do anything with my heavily modified, camping, overlanding, off-roading builds...I'm really particular and developed a really close working relationship and friendship with Chris. Last year, he decided to branch off and focus primarily on mods, custom builds, and speciality work on Subarus whiling changing the name of the business to RFC Industries. In doing this, he sold the service side (oil changes, tire rotations, basic repairs, etc.) of his business to 1st Choice Autoworks. So I've been coming to them for the non-off roading specific stuff that Chris still does for me. Luke and everyone else here is incredibly kind, knowledgable, and professional. This past weekend, I panicked since I'm leaving for an extended work trip (1.5 months) which involves my heavily modded Subaru Forester and I had an axle issue days before I was supposed to leave. I texted Chris over the weekend and he said come to 1st Choice by 8:00am on Monday. I didn't have an appointment, and just showed up. And this isn't my style. I'm usually so highly organized and do my best to be respectful, schedule appointments, and go through the proper channels. But I woke up at 6:00am and was in Murrieta by 8:00am. I explained my situation and they were so accommodating and understanding and kind. It took all day but they helped me out and got my car back in good health and I'm so thankful they were cool with me just showing up. This shop is trustworthy, professional, and now is really familiar with off-roading and modded, lifted Subarus due to SubiWorks' and Chris' involvement. Please give these guys your business if you're in the area. They also work on non-Subarus. Thank you, 1st Choice dudes. I appreciate you!

Excellent Team and Work!!! My car broke down on the highway in Murrieta, I called a few shops who…read morehad no availability and finally got in touch with Michael at Redhawk - I was going camping, had the car fully loaded and my dog with me. Michael assured me their shop could help so I got towed to them. The whole team was WONDERFUL!!!! They did an excellent investigation to sort out the problem, got the part delivered and installed within hours! I was SO LUCKY. I am beyond grateful to the entire team at Redhawk - THANK YOU!!!! We made it camping and back home now too, I am fully confident in the repairs they completed for my vehicle. Excellent Service, Excellent Knowledge, Excellent All Around!!!!!

In a world of super dishonest mechanics, it's gotten to the point where when you meet a good one,…read morewho is transparent with you, and even offers you ways to DEDUCT from your bill rather than surprising you with unexpected additions, you pay attention, and give credit where credit is due. Mike and the guys at redhawk auto were professional, transparent, and empathetic(for as much as they could be given my car randomly decided to shit the proverbial bed on its hybrid battery system out of NOWHERE). This is the second shop I've found it Murrieta where the mechanics and management were awesome. I don't know, maybe it's something in the water that breeds honesty. Rare trait these days.

I went on the wrong day for my appt. at Carmax Service. I was desperate to get my car fixed due to…read morean upcoming business trip. The kind receptionist at Carmax Service referred me to this shop that is an authorized mechanic who works under Carmax's extended warranty program. Anthony efficiently ran the codes as my dashboard was lit up like a Christmas tree. The lights eventually went way, but after he ran them again, he recommended I get the battery replaced. He found out how much the battery was by calling the dealer, and some after market spots. He recommended that I DIY which I normally do with battery replacements. He even topped off my oil as it was a quart low. After I got the battery replaced at O'Reilly, I came back, Anthony ran the codes, and it was all clear and not indicating anything of concern. I will only go to this shop from now on, as Anthony seemed to really care, and go out of his way to assist me even though his shop got no monetary benefits this time around. But, he treated and handled my siutation in a manner that I was very pleased, so I will definitely go back.

11/15/24 Friday 12:30 My Grandson had passed his road test…read moreand now it was time to give him our car. I was in a pickle for time so I did a real quick YELP search and came across Anthony at ProAuto. The review from the guy that says he comes all the way from SD to see Anthony, really stood out. I called immediately and arranged an appt for an oil change, rotation of tires, engine and cabin filter replacement, and a brake inspection. I do not want to deal with dealerships if I don't have to. This office was soooooo quiet, and calming. Overall, I really appreciated Anthony and the work he performed on our car. I will teach my Grandson where he needs to go when he needs service. I am also advising my daughter to check this place out. Anthony, you are a diamond in the industry. Don't ever change. Thank you again. I will drop off the Guam License plate, that came off of our car. I noticed you don't have one hanging. LOL!

Got my oil changed. Popped my hood a couple weeks later to find my windshield wiper cap missing…read more Guessing an honest mistake, no harm no foul. It's probably still there. Went back and the guy says "You got your oil changed in February (It's now March)" as if to say I took the cap off myself. He went on to explain that they don't take it off, they just lift it, taking no responsibility. Didn't even bother asking any of the other guys working if they'd seen it or to check their tool box. Mind you, it was a $4.96 part. If they won't accept responsibility for something they did that is so incredibly minor, I can't imagine how they would act if they created a costly mistake. Been servicing all my vehicles there for 17 years. Never again.

The on-site manger was rude and hostile towards me... His team was not prepared because they did…read morenot know how to greet me, and let me know where to pull or place my vehicle.. Also, lacking any enthusiasm and a desire to serve it a customers effectively. While the onsite manager, texting on his cell phone, we got into an argument before I could get out of my car and receive any service, because of a misunderstanding of where to park my car, in or outside of the Bay.. He could have simply said, hi sir, do you mind backing up, and how may we help you today? However, instead he rudely saids "no one told you pull up this far!" Wow!! We exchanged a few words, then I paused, and said why am I a paying customer, arguing with this onsite manager and here I am giving them business. But I leave this comment to say, this on site manager would NOT be a leader of my team, as he does NOT care about the customers....MORE ABOUT HIS EGO!

Absolutely the best auto repair shop in the valley! Hard to…read morefind a good mechanic in the world today that you can trust to fix your car the right way and for a reasonable price. This place is the one. Highly recommend to all my friends and family. Justin and his team are top-notch.

Getting repairs done in steps due to financial reasons so I can't give final review until I'm done…read more I can say that I have been knowing I needed work for a minute but couldn't find a mechanic I felt I could trust. I gave Murrieta Auto a try and for whatever reason I felt this was where I would take my chances. So far I feel good about my choice but I will try and update once I get all work finished. The sign in lobby had a lot to do do with decision "Good work is not cheap & cheap work is not good" so I said stopped looking for cheap work and I'm hoping I found good work. Justin has been so professional and knowledgeable that I feel good. I'll update when work is complete and my car is running like before.

Matthew is a treasure. What stood out most was that he recognized me from a previous visit, even…read morethough it had been quite some time since I'd been to this location. That simple gesture made me feel special--not just as a customer, but as a person. Matthew's warmth and genuine friendliness made a lasting impression. I only stopped by for a quick visit, but seeing him again made the trip worthwhile. Employees like Matthew are rare, and his positive attitude truly enhances the customer experience. I sincerely hope great things come his way. He deserves every success that finds him.

I've been going to this particular Valvoline for many years now and i can honestly say that every…read moretime has been a great experience. Every person who I've encountered here has been attentive, very helpful and friendly. It is a bit pricey but you pay for the convenience of not having to waste your time waiting an hour or more for just an oil change. I highly recommend this location in particular for the great and friendly service! Especially want to thank the Asst. Manager Richard and Anthony for the quick and exceptional service and support they provided me!!!