Matthew is a treasure. What stood out most was that he recognized me from a previous visit, even though it had been quite some time since I'd been to this location. That simple gesture made me feel special--not just as a customer, but as a person. Matthew's warmth and genuine friendliness made a lasting impression. I only stopped by for a quick visit, but seeing him again made the trip worthwhile. Employees like Matthew are rare, and his positive attitude truly enhances the customer experience. I sincerely hope great things come his way. He deserves every success that finds him. read more

I've been going to this particular Valvoline for many years now and i can honestly say that every time has been a great experience. Every person who I've encountered here has been attentive, very helpful and friendly. It is a bit pricey but you pay for the convenience of not having to waste your time waiting an hour or more for just an oil change. I highly recommend this location in particular for the great and friendly service! Especially want to thank the Asst. Manager Richard and Anthony for the quick and exceptional service and support they provided me!!! read more

I bring all of my cars here for their oil changes and tire rotations. I appreciate the expedited and thorough service provided. The team at the Wildomar location are respectful and professional. They communicate well and give service recommendations without any pressure to add them. While I could possibly save a few dollars going to another service provider, but not having to make an appointment and wait around for a 1-4 hour time window makes the price for Valvoline Instant Oil Change worth it too me. read more

Valvoline Instant Oil Change - Wildomar shop location - Oil Change Stations Near Me - Wildomar, California

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Had the oil changed on our car this past weekend. Came out to my car after work & the plastic undercarriage that is removed & returned for an oil change was hanging down from the car. Missing MANY screws. My husband stopped by Valvoline on the way home & told them about the be missing screws. The guy just shrugs & says, "They're not a hardware store, they don't have screws there". WTF. Looking at the reviews, they should have plenty of screws laying around, because this is the not the first review with the same issue. Who knows how many other cars had the same issue, and it just isn't posted here on Yelp. This will be escalated, and I will update my review to reflect the results. read more

Valvoline Instant Oil Change - Missing at least 4 screws, AFTER Valvoline did the oil change. - Oil Change Stations Near Me - Wildomar, California

Outstanding service! Chris and the guys helped get my oil change done in 15 minutes. Definitely coming back in the future!

Last visit here a few days ago, they told me my coolant is "empty". I declined refill. My husband confirmed at home it is no more than 1 cup low of the gallon tank. But even worse is they only returned 2/4 of the undercarriages fasteners and now I have to buy new ones on my road trip across the desert! read more

This review has been a long time coming. The original date of incident happened in October of 2025 and that fact that it is almost February of 2026 speaks volumes about the care of service this company shows their customers. I was trying to give the business the benefit of the doubt due to a busy holiday season but almost three months of going radio silent on financial resolution is pretty unbelievable. Not only was I told I would get a refund for the original service but also for the money I spent on rentals cars, while the transmission that they admitted fault to breaking was replaced. Sadly the car still doesn't run the same and i was out $800 with no reimbursement insight. I implore anyone looking to use this shop's services to look around at other shops first and use this company as a last resort. read more

Madigan helped me today at Valvoline Instant Oil Change and she was absolutely amazing. From the moment I pulled in she was friendly, professional, and very knowledgeable. She explained everything clearly, made the whole process quick and easy, and you could tell she genuinely cared about doing a great job. It's rare to come across customer service like that these days. Madigan made the experience smooth and stress-free, and because of her I'll definitely be coming back here for future service. Thank you, Madigan, for going above and beyond! read more

I had a first person who did walk me through the process and everything but didn't ask me if I had coupons for my oil change then Jacob began to help me and was training what seemed to be a new hire he was going very in depth and me listening to him he gave me calm sense. I then asked if he he could do the transmission oil as well. Then we talked about cars and even gave me a go padres at the end! Wanted to highlight Jacob as training and making the customer service experience amazing and ensuring we are well informed on coupons! Anyone can be a trainer but he showed up as more thang that which is a leader. read more

Staff was professional, efficient and courteous from start to finish throughout my oil change and safety check.

I've had good and bad experiences here. Yesterday was pain full. Took almost an hour and 1/2 to get into the bay. He said The delay was due to "training new team members" my first thought was greeeeeat. New team members under my $40,000 car with wrenches...so far it doesn't leak....they need to do better. read more

I came here after work desperate for an oil change. The manager welcomed me immediately when I pulled in, I think his name was Andy. My technician was Madigan, the assistant manager. She was so kind, professional, and fast. I was exhausted from work but she had me in and out of there. She also helped me save some money too which I am so beyond grateful for! I will definitely be back. Thank you again Madigan! read more

I am very disappointed in this specific location, I was assisted by a gentleman named Christian Marquez, very arrogant, rude and unpleasant. I am a loyal member of this organization, but this morning I am just so disappointed. I am never returning back to this location. read more

Do not go there!! I would not go there ever! Please look at their one star reviews! The same thing happened to my dad who is 88 years old! He went in for an oil change and they damaged something in his vehicle. They improperly replaced the oil filter and it caused a sensor to go off. We took the van back and they denied doing anything wrong. They told us to take it to a mechanic, which we did and he found the mistake! We have tried to no avail to get compensation. I already wrote this review once and it was deleted! So I am writing it again so it doesn't happen to someone else! read more

I had a great experience working with Christian--his service and knowledge were top-notch! He really took the time to help me with my truck and gave me solid, honest recommendations. Good help like this is hard to come by these days. Shoutout to Curtiss for having someone like Christian on the team. Highly recommend! read more

I've been to this location many times and have always had good service. Today I went in for an oil change and it wasn't a good experience. Normally they do a safety check (blinkers/lights, etc.), check air filters, tire pressure and provide a sticker for next service. The guy managing the service didn't do any of those things and I had to ask three different times for them to do those checks. Never received a receipt and he said I was too late for him to add my coupon. Additionally, when I entered the bay and had an initial oil check, I was told I didn't need my oil changed. It had been 8,000 miles and almost a year since changed ( it's a second car for around town). Maybe an inconsistency in training or brand new people. read more

I just got an oil change at Valvoline in Wildomar. Terrible experience! Cory the assistant manager is asking if I want to write a review and not even picking up on how upset I am. Waited 30 minutes to get started because they put me behind a truck they didn't have the oil for but said I would go to whatever lane opened first. Guy comes and starts pulling another car forward that just pulled up and he snaps you are literally next. Well how would I know no one said anything to me. He said okay we are going to get started without confirming the oil I wanted or the price or anything. Last time they tried to give me not full synthetic. Didn't check signals or even any of the basics things they normally do. They were very distracted talking about who isn't back from lunch, weekend plans etc. when I mentioned to Cory that this wasn't a good experience he said oh well we are short staffed and walked away. I won't be coming back. read more

Ethan was very kind, courteous, knowledge. He's a wonderful salesperson and we need more people like Ethan in the world. The other employees were amazing as well, service was fast and efficient, and the prices were reasonable. read more

Great service from Justin and Miguel. These guys helped immensely. They went out of their way. Go to this valvoline! You won't be disappointed with the service here! Thanks guys! Aussie Jodie. read more

Do not go here unless you want them to ruin your car. I brought in my 2015 Dodge Caravan just to get the oil changed. This is a very simple procedure. When they had finished, MY VAN WAS RUINED! The service guy told me that I shouldn't even drive it home and should call for a tow. After they ruined it, they charged me the full $150 even though all of my oil leaked out within a few minutes. My vehicle was smoking and shaking. The power steering was completely gone. Nothing was wrong with my car beforehand, but they had no problem ruining it and then gaslighting me saying that my van was a ticking time bomb that just happened to get ruined right as they were changing my oil. Of course I had mechanics check it out afterwards and told me that the issues were a direct cause from having my oil done improperly. $2,000 worth of repairs later, and it's still not back to normal. I called them to resolve this but they said they would come and look at the vehicle but then never did. I will probably sue them. Nobody deserves to be treated this way read more

This place is very easy to drive in and get an oil change. There's never any real wait for them to service my car. I like that they check everything. The only downside is their price for cabin air filters. read more

Update on my review from earlier this month: someone from this location contacted me and gave me a refund for the oil change that resulted in my splash shield coming off. I appreciate the prompt customer service, though I will most likely not come back to any valvoline location. read more

Quick and friendly service from knowledgeable staff! I've been using their service for over ten years.

Maliq and his guys took solid car of a situation I had! My oil drain plug was stripped out and they swapped it for me at no charge! I am forever grateful! Thank you!!! read more

Great service Honest worker They can be trusted John Valenzuela went above and beyond read more

I'm not sure how many reviews I can leave here but the techs that help me every time are all different and have the same kindness, knowledge and professionalism. Ethan helped me out today and was the best I've seen at what he does. The entire crew took care of all of my needs and questions without hesitation. read more

I cannot say enough positive things about this business. They are always friendly, attentive and most importantly let you know what you need but in no way shape or form pressure you to buy anything extra. I'm pretty sure I left a positive review once or twice before regarding this place but man, other businesses can learn a thing or two from the way they operate. I highly recommend this place. As long as this place is in business this will always be my go to spot for oil changes. read more

I came in days after getting my oil changed because my back brake light went out. I tried to change it on my own but couldn't get the housing to come off. After a quick trip to Valvoline, the assistant manager, Malik, was able to help me out and get the new bulb in within a matter of 2 minutes. This was all free of charge since I had my own bulbs! Can't beat that price! read more

Thank you to Ethan and Matthew for taking great care of my oil change and cabin air filter. I appreciated Ethan taking the extra time to secure the little door to the filter. Matthew also did a great, quick job with the oil filter change. Thank you guys so much, Ethan and Matthew! This Valvoline is the best. Thank you so much, Valvoline! read more

I went to the Cal Oaks store in Murrieta. Andrew, Daniel and Rick weee amazing. Excellent customer service. If you need an oil change head to that store. Jamie R read more

Much appreciate quality service, thank you all for great work. Happy holidays to your staff read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Wildomar, California

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I'm not sure how many reviews I can leave here but the techs that help me every time are all different but have the same knowledge, experience, skills, and friendliness. My most recent trip here I was helped by coy the store manager, Austin, and Syclalli. Thank you Valvoline for hiring quality and talented individuals! read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Wildomar, California

Was in a rush was a last min ended up getting everything I needed done will be my go spot for fast last min oil changes!

Just dropped in this morning to get an oil change. They got me in and out quickly. Friendly customer service. Would highly recommend

Friendly and fast service as always! Justin will make sure to take care of you. The rest of the team is on par like Nascar.

I took my wife's 2017 Lexus in for a oil change several months ago and the change was uneventful but I decided I would go back to doing my own afterwards due to the cost and up selling pressures at Valvoline. This week I drain the oil but could not get the filter housing off. Toyota stopped using a spin on filter and the housing is plastic so care must be taken with the housing and o ring. The tech made sure it would not leak by over tightening the housing damaging the O ring. I had to use a special tool made by Toyota to get it off. See the attached pictures. I'll update once I have a little chat with Valvoline. read more

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Started off the day trying to do a routine oil change on my wife's 2019 Subaru forester sport and I stripped the drain plug. Drove to the local auto parts store to buy a new drain plug and there was a competitor oil change station conveniently right across. They let me know they weren't able to get the plug off and I thought I'd try one more place before giving up for the day. I stopped by at Valvoline instant oil change and the manager Justin greeted me immediately and helped me out. Justin and his whole crew were a pleasure to work with and provided excellent customer service! He was able to get my drain plug off and change the oil for me. Justin went above and beyond to help me with my car after another place let me know they would not be able to get the plug off. I will definitely be going back because of the great service. Thank you guys! read more

They took care of me quickly and efficiently! Will definitely be coming back! I came in for a quick oil change and ended up getting my transmission and radiator flushed. They were friendly and courteous and got me all set working minutes. read more

Super fast and friendly staff. They make the chore of getting an oil change a breeze.

My Ford Transit is a tricky piece. Happy to see the diversity in their team. Very kind hard working and informative. Usually in places like these specifically franchise places I always have a level of discomfort but the team really talk to me through. I appreciate you all I'll be back. read more