Had the great misfortune to have a water intrusion event at my home and contacted Doan to get an…read moreestimate on removing damaged building materials while my claim with insurance was being processed. Crew came in, quickly assessed the situation and then began "discovering" moisture on their meter and before you know it, three rooms and a hallway were involved. Fan after fan after fan and humidifier after humidifier were brought into the house and I asked "how much is this going to cost"? The answer, "insurance will pay", five days later, my insurance claim was denied. I notified Doan and another crew came and collected all the equipment. Invoice for the service (six days), just under $6800. Needless to say, stunned! Just to show their compassion, they dropped it to $5000. Consulted my claims adjuster, she said typical bill should have been in the range of $1500, $2000 tops. I countered with $2300, they said, final bill $3,750. The trick, and I didn't even notice at the time, bring in as many fans and dehumidifiers as you can fit in the house (and it made for a mean wind tunnel). I got the itemized price list after the heart attack of $6800 and there it was almost $5600 of that $6800 was for the fans and dehumidifiers. Sad thing is, was never a plumbing leak, bad drainage on one side of the house and the last big rain got into a bedroom closet. Live, learn and pay. Don't make the same mistake I did.

Our House Is Very Sick... Well, where do I start. First God…read moreis good even when we are going through some hard and stressful times right now. "I can do hard and all things, with Him at the helm". A freak thing has happened, and we don't even know how or what started it. A week ago, I was at home sitting in our dining room and I keep smelling a weird smell. I asked my husband, Vel, "What is the awful smell?" and he said, "What smell? I don't smell anything." ‍ It was driving me crazy. A few days later, my eyes starting watering and was red, my eyes and throat started burning. I developed a burst blood vessel in my right eye and red blotches on my face. I have a headache and was feeling nauseous. Vel didn't experience any of that. I am allergic to dust, mold and so many other things, so that is why It is affecting me so badly... I started coughing, so I smelled the fabric blinds and OMG, it was the worst smell imaginable. So Vel removed all the blinds and cleaned the windows and put-up window film to prevent smells from outside coming in. But I keep smelling it. So, I sniffed the walls and furniture. The smell is in everything we own. But yet, Vel still can't smell it. So, we started trying to clean everything with disinfectant & soap and water. It helped, but the smell was still in the house and on the walls. It is even in Vel's car now. The smell in on our skin and we still have no idea what this is. So, we removed all the lamps, decor items and such. But still the smell is still there. Finally, I told Vel I had, had enough so, we went to a hotel. After two days, the smell was in everything there as well, because it is in all of belongings, we brought with us. The clothes, computers, and now their walls. So, we cleaned everything with Lysol, Windex and cleaner. Our nose is raw at this point! It is still in the hotel, but not as strong as in the house. So, until we find out what it is, we can't go anywhere else and have to endure it. I thought, maybe it was mold or a gas leak? So, after making about ten calls to different places: Allstate - homeowners insurance, Serv-Pro, CDC (Center for Disease Control), Arizona Health Department, and other places. No one would come out to inspect this smell in our house. They said, natural gas has a rotten egg smell, so it wasn't that. I am quite hysterical at this point, feeling hopeless and we didn't know what else to do or who to call!!!! So, I called another company who deals with mold & restoration, Doan Restoration AZ. I am crying and hysterical and told them my house is sick and so am I. First, Ricardo (Manager/Supervisor) was compassionate, sympathetic and patient with me as I tried to explain the unexplainable. Then he let me know they would get someone to come out in the next couple of hours to investigate. When Conner and Kevin arrived at the house, I couldn't hold it together. I was crying and hysterical again. They assured me, it would be ok and then they explain the multi-step process to get us back into our house. So, I was able to calm down. With equipment in hand, they did an initial inspection to test for moisture and mold in every room. It was negative for mold or moisture. The smell was gone in the house, but it still exists on the walls and in the furniture. So, the next step is to get an environmentalist specialist who will test the walls, furniture, blinds, HVAC, and the air in the home. They will take samples of items to test in a lab to find out what this is. So, we should hear from him on Monday or Tuesday to schedule an appointment at the house. Thank you, Doan Restoration for listening and not letting me believe I was going crazy. I am grateful for you and your company. We still don't have answers, but at least we now have a plan of attack and the right team in place. *(update, the environmentalist came out to do an air quality and mold test. We are awaiting the results, so hopefully, we will get an answer soon).

I would definitely recommend them anytime. Marcus came to the house first time and was extremely…read morecourteous and friendly. No pressure at all. I got my whole backyard renovated. Put all new plants. A lot of Turf was laid on the ground. Where it used to be just plain rock. Almost 1300 feet of turf was put in. New retaining wall. Also a little bit of concrete work was done as well. No job was too hard for Marcus and his crew. They also refinished my whole deck portion as well. Call Marcus. For your needs YOU will not be disappointed.

Absolutely love these guys! They were really responsive and got my credenza to me in perfect…read morecondition. Would definitely use again for future furniture pickups

Look no further these guys did an amazing job. I would highly recommend these guys for you…read moreresidential landscaping needs!! I sent a message and met with Manny the next day to discuss. I explained my design intent my budget and he was very attentive and came back with exactly what i envisioned. I was scheduled in a few days and the crews came in everyday and finished the work within a week. Quality work, did what they said , what more could you ask for.

I reallllly wanted to leave a great review for these guys. I gave so many chances to make things…read moreright. Unfortunately they have gone dark on us after cashing the check and leaving our yard unfinished. We hired them to lay weed preventing tarp/netting under our backyard rock and do a cleanup of grass, weeds, etc. Initial cleanup was fine. They finished and left after taking the check. I told them thank you and they were gone. This was where i messed up. I should have gone and verified that every single section was complete and to my satisfaction before i handed them the check. But I'm an optimist and I trusted that it was done right. By husband comes home, sees the yard, tells me it's not even halfway done, and i get mad. Seriously? No communication was made that they would be back to finish or anything. I reached out via yelp to the company...apparently they ran out of tarp and had to come back (this first job took at least 6 hours with a few guys). WOULD HAVE BEEN NICE TO KNOW BEFORE THEY LEFT . They come back a few days later and this time only one man is doing the work. Takes him over 8 hours to lay the tarp (my yard is not big...our entire lot is only 8,000 sf and my house is 2000 of that and we have a large patch of grass...the rock is minimal.) still doesn't finish and says he will have to come back. I hear nothing for days. I reach out AGAIN via yelp and have heard NOTHING back. Twice I've tried to get in touch and there has been zero response. Oh, but they cashed the check. All i can do is warn others. Beware. The work they did was okay. Still looks terrible in spots, and weeds are popping through the parts of the netting that they cut half-assed. But I learned my lesson. I will not work with this company again after all the hassle and now my yard isn't even complete AND I'm out the money.

Don't bother with this company if you are considering other bidders. They dont like to have…read morecompetition. They showed up while I had a nice guy from another company still there looking over my job. When I let the lead guy know that the other truck was from another bidder, he stormed off stating "we don't play that game". I did nothing to provoke that outburst and behavior. I am glad they stormed off like that so I didn't waste any time trying to find the right fit for my project. btw........ I don't remember ever posting a negative review in my life, but thought it might help the next person. Good luck out there!....... I did receive an email from the owner apologizing for the behavior

I first heard about UMG SERVICES after researching a large women's FB support group looking for…read morehandyman recommendations. I continued to see their business mentioned OVER and OVER, and they completely lived up to their reviews. Roger, the service member dispatched was poignant, polite and professional. He completed several projects perfectly. But when addressing a plumbing issue in my shower he was honest and said he felt more comfortable if another, more experienced guy from their company within that specialty attended to it. I respected and completely appreciated their honesty. Finally, it's a family founded company run by a vet, so I am ALWAYS up for supporting those who have served our country!

Manuel was very pleasant when he came to see what we needed done. He came on Sunday, on time and…read moregot right to work. He did a wonderful job in a very short time. I would not hesitate to hire him again. I highly recommend him. Thank you Manuel!

They did a great job and were reasonably priced . I would recommend them for your landscaping needsread more

We contacted Armando about getting a valve replaced. He came out that day and replaced and…read morereplumbed 3 of our valves. The work looks great.

Professional, reliable, and affordable service! Armando was very responsive and kept me informed…read morefrom start to finish. Highly recommend him for lawn care services and will use him again.

Best Company Ever!! So happy with their flooring and installation of whole house new flooring. Les…read morewas amazing to deal with, work was outstanding quality, closest thing I've seen to perfection. They do it as if it was their own house being done. HIGHLY RECOMMEND!!!! They pay attention to all the details and work very hard to do a spectacular job!!

Best carpet company we have ever used. Amazing customer service and quality. Used them for…read moremultiple jobs over an 8 year span. Great customer relationship building - I can't say enough about how wonderful this company is!

Their drivers really need to learn how to read road signs so they can not cause accidents. Very…read moreclear "this lane turn only" and an even clearer red light for the lane, and their driver apparently still thought that going straight through both was perfectly acceptable. Nearly colliding with the 3 cars that were able to accurately see both and merging after the light. As for complaints that this review is not on topic... The drivers represent the company when in the company vehicle and your company would have been the one on the hook if any of those collisions had happened.

I was initially referred to Luis by my old HVAC guy who lived in the neighborhood. Luis was very…read moreprompt, courteous and willing to answer all of my crazy questions. He gave a straight forward and honest answer to what work needed to be done and what could wait. He was very trustworthy and very knowledgeable. We got some quotes from a few "big guys" in town which were unsurprisingly more expensive. Those other guys also seemed more interested in making a sale than earning my HVAC business for the long term. When we selected America Sunshine, Luis walked me through the various heat pump options and when I asked which one he would go with, he amazingly didn't select the most expensive one! He told me I would get the most bang for my buck with one particular unit and had plenty of reasons to back up his opinion. It's too early to tell if we selected the right unit but so far so good. When Luis came out to install the unit, he showed up with his brother, son, and an additional worker. They were all very courteous and did a good job of picking up after themselves and keep dirt to a minimum. Ruiz did a patch job on some drywall which was exceptional and I can't even tell where he worked. They did a great job of removing the old equipment and taking care of the small things like electrical, old piping, holes etc. It looks like the old system was never there. They also periodically updated me and my wife so we knew what was going on. When I thought the project was done Luis took time to show me some pictures. Everything looked perfect to my untrained eye but Luis said he wasn't happy with some of the piping he just installed. He asked if he could come out the next day to replace it. You could tell that most people would have just let it ride but he is a bit of a perfectionists. At no cost to me, he came back out and made sure that everything was perfect about the job. I have to admit I was a bit worried due to the fact that replacing an AC is a huge cost and you want to make sure it's done perfectly. Luis and his company rose to the occasion and exceeded my expectations. He will definitely be my AC guy going forward and I learned that Ruiz is a pretty good tile guy as well. I think my wife already has the next job lined up for them.