I give the food could be actually decent when they make it right. BUT it's almost ALWAYS NOT made…read morecorrectly, which makes it bad. This isnt my first time encountering an issue with literally NO alfredo, in the spinach ALFREDO pasta. Plus when I came in this time about it (politely, i should add), there was no apology. If anything it was a dismissive attitude, like I was the issue in the matter. This is my first time coming in the evening. But customer service should be like clockwork here. I don't want to have to have my order remade every time I order. I don't think I should either. Buuut maybe that's just me.... UPDATE: just got my pasta back. It's not hot AT ALL like it usually is when it is fresh out of the oven. I think all they did was add the alfredo & let it sit. Thats why i took away another star. There has to be another Luigi's around here. No way im coming back.

So glad that Luigi's reopened ... at this location on 41A! The tornado in Dec. 2023 had destroyed…read morethe entire strip. The area has been rebuilt and several new businesses have opened next to it / nearby. Inside looks bigger and the location has two doors. But, use the one on the right as the second door just opens up into a wall. Haha. We ordered the usual - Hawaiian style which is my son's favorite pizza! (No negative comments necessary about how pineapple doesn't belong on pizza, please.) As a picky eater, he has some favorite foods that I do not mind at all (like hummus for a snack)! I ordered a large (2-topping) takeout special since the medium size special was no longer on the menu. You can customize your pizza with one topping on half and another topping on the other half, so no problem. We just had two slices leftover. Not bad for under $11 (not including drinks). Service was quick! I did not order ahead, so had waited inside. As soon as I thought that a bench or some chairs would be nice as I was waiting, my pizza was ready. It was piping hot and made it all the way home still hot despite the chilly weather outside today. Call ahead to avoid any wait or have delivery - it's free!

I ordered a basic pepperoni pizza and the vampire cheese bread. Within 30 minutes of eating it,…read moreboth my wife and I became violently ill with vomiting and diarrhea. That's not a coincidence -- that's a serious problem. I called the restaurant to report what happened, expecting at least concern or professionalism. Instead, the owner recorded the call and accused me of trying to "Shanghai" him for free food. That response alone tells you everything you need to know about how customer complaints are handled. The food was substandard, and the service was worse. When customers raise legitimate health concerns, they should be met with accountability -- not accusations. I will not be returning.

Good pizza, good service. We picked up a pepperoni and a Porky Power pizza. Both were good. A…read moreunique , very thin, soft crust.

The very best pizza a had in a long time, Perfectly done,…read morefull of flavor, and absolutely delicious! Great staff, very friendly service. I will definitely be back!

I'd give it a 4.5. Much better than a 4 but not quite 5. The pizza crust was good, the sauce was…read moregood. I'd pick this over any of the local pizza joints. My wife had a veggie and I had an all meat. The staff was very friendly and made us feel welcome. The place is a standard pizza and go or dine in. Very family friendly. Give them a try it's worth it.

September 8, 1:50pm…read more We met 2 other couples(who recommended this place) for a late lunch and I was excited to try a different pizza place. We like planning on meeting before or after any lunch rush. We go inside and there's one person at the counter talking to an employee and a few people were leaving. That left the 6 of us as their only dine in customers. I skimmed over the menu and picked the personal super supreme. All but one of us ordered personal pizzas, and the only different type was a large 2 topping. A few of us ordered super supremes but one was supposed to be on a thin crispy crust(trying to watch carbs). After waiting about 20 mins, the waitress cones out with one and already seems confused but sat the pizza in front of a guy in our party. He is being polite, as he's the only one with food in front of him. About 5 mins later, another exact same kind came out(mine). So now there's 4 ppl still waiting. No biggie. Right? Anyways, the 2 couples who recommended the place said that has never happened before. It was about 15 mins from the first pizza to come out to the last large 2 topping. I was going to wait until everyone got their pizza too, but they all told me to go ahead. And you don't have to tell me twice! I included a pic of my personal pizza and it fed me twice. They put a ton of toppings on it and it only costs $14. I took half of it home. We didn't make a big deal about the pizzas coming out one at a time. We just figured that maybe they only had one oven on. None of us were in any type of hurry. My husband never got his thin crispy crust and one of the pizzas was supposed to leave off the pineapple(which I didn't realize, came on the super supremes, and is delicious!) I just felt that there was a lot of miscommunications happening and glad there wasn't other tables to add to the confusion. I had to try those funnel cake fries. They didn't disappoint either. Might've been a little too greasy, but brought back some childhood memories of the fair. I like them in stick form too. They were easy finger food to share. 3 stars, should be 4 though. That $14 personal 10 inch super supreme is a good value when you're stuffed halfway through and take the rest home for later. Our server was nice enough but there was too much confusion with who gets what. I'm retired from F&B and it would be easy to have a numbering system when taking orders so that the waitstaff doesn't have to start auctioning food. They should come out of the kitchen and know exactly where to put the food. It's a small restaurant and if you need help teaching your staff a numbering system, I'd be happy to help. It will cost you a pizza though. Just contact me and I can give you a quick run down. I don't offer my services free to anyone, but I don't like complaining unless I have a solution.

Friendly staff. Pizza could use some seasoning, no oregano or parmesan cheese to be had…read moreunfortunately.

Great food, value, clean and had a little kids corner that my toddler girls loved! My daughter said…read more"when we want to eat somewhere else, let's instead come here"!!

The loaded fettuccine was really good. In fact there were so much of it. It will be good again…read moretoday. The salad, even though it's iceberg lettuce, which I am not a fan, is always really fresh and crisp and I always order it because it goes great with the food. The breadsticks are fabulous. My friend had the pizza she said the toppings were good but the crust not so great. She also had the salad which she loves and the breadsticks. And we will be back.

In Clarksville, this is my go-to store. The other one is not sufficient from previous orders…read more(won't answer the phone when open or didn't have what I needed). I have a toddler with a dairy allergy. Usually, no issues with our orders. Today, when I was preparing his dairy free mini-murph - there was dairy cheese in the sauce. This is very concerning and I made my own sauce before baking. I will call tomorrow when they are open, but this is a huge mistake and cannot be continued. I won't ask for anything, but for those with allergies - please be careful with any order from this shop.

If you put a tip on your bill or in the jar it goes to the owner NOT the young staff running the…read moreplace.

Man, this place is completely amazing. As long as you don't mind waiting for a fantastic pizza call…read morein an order. Seriously the best pizza I've ever had.

Pizza is ok except asked for less cheese as this wasn't our first time and they had way to much…read morecheese this time it seemed as they put more cheese on. So needless to say that was the last time even though it's right around the corner. Just make sure I pickup pizza on the way home.

Have been ordering from here for years but ordered today and the bread was so hard we could hardly…read moreeat it. $28 for 2 subs on DoorDash and bad bread. Please do better.

The manager who is always there is very rude. My boyfriend ordered me a sandwich with turkey today…read moreand she put ham instead. He told her that he asked for turkey twice and she said he needed to speak up. This is not the first time we've had issues with her. Why hire a manager who has no customer service skills or the basic ability to be kind? Bad example for the employees she's leading on her shift and bad rep for the store