I fully rescind my prior review. That initial experience was awful, but luckily it was a one-off…read moresituation. Over the years, I've been a customer at the exact same location several times, and it's where I've bought many new pieces of equipment. The service and prices have been stellar ever since. They are my go-to camera store.

Went for a French passport photo. They were welcoming and professional. I didn't wait and they did…read morethe photo according to the right specs- all good!

Went to the store in Kenmore Sq., Boston, to buy an action camera. The staff didn't seem to know…read moremuch about the product I was interested in and they even sold me the wrong memory card, which I had to return the next day. It's better to buy through Amazon since it's less expensive. I would be willing to spend more to support a local shop and/or to get technical support, but Hunt's is a chain and their staff just looks up any questions you have on Google, so there is no benefit with buying in person.

Took me a while to find a decent place but this is the best place in Boston to develop your films…read moreand good customer service too!

Ive avoided this place since my college days because I didn't have ten million dollars for their…read moreservices. It's been eleven years, and I work nearby now, so I decided to bring a roll of e-100 over to them for processing only. The last time I was in there was 2015, according to the records there. They rang me up for processing and said "That'll be $17" Odd...I couldnt recall what my usual place offers, Lumentation, so I gave them a call. They charge $7. When I politely said to the older woman working there, "Not trying to be a jerk, just wanna let you know Lumentation charges $7. Why do you charge $17". She scoffs. "Well, I send it out to someone who does it for REAL." Super helpful, sis. I was pleased with Lumentation's results the last time I went, so I will just take the hike over there again. You guys can delete my account from your system...it's been 11 years since I gave you my business, and I don't plan on ending that streak.

We have used Colortek a few times this year to print high-resolution photographs for framing and…read moreother purposes surrounding our wedding. The staff is very helpful and turns around your prints very quickly. They have an easy-to-use system where you simply email them your files. Prints can be very expensive, however, especially if you're looking for a nonstandard set of dimensions. But they are definitely the best place in Boston to deliver high-res photos in a timely fashion.

I've done business with Hunt's for a few years now and have always had a great experience. I've…read morebeen to Melrose, Kenmore Square and Providence. Recently I rented a lens from Providence. Talking with Gerry about it, he let me know they had a used one available for purchase. It seemed like a good deal and I did buy it. Everyone has been helpful and nice. I like to buy local, and Hunts is super place to get what you need from local people. 100% recommend.

It's tough, man. I want to support local businesses; having local photo shops is rare and not…read moreeverybody is so lucky. But this Hunt's is a great example of why they're a dying breed. Selection is fine, but prices are not--everything I've looked at there is manufacturer list price when online retailers are often cheaper. They only stock high-end accessories that aren't much better than the no-name equivalents (and aren't 200%-the-price better). Staff is mostly friendly but aren't that helpful compared to online reviews and aren't allowed to let customers try gear in the store, so what's the point? Not good for resale, either. The manager taking a look at my gear (which, granted--old stuff!) grumbled (kinda rudely, to be honest) at me about how nobody wanted old stuff, they say they pin to B&H used prices but he could only give me $60 for a Panasonic GH4 because who wants that? Meanwhile KEH took two off my hands for $200 plus ten percent extra in store credit, and the week I went to Hunt's they had literally unloaded all their used stuff to a bulk buyer so wouldn't have been able to do the same anyway. (But they sell on Amazon, too, so I'm sure there are no used deals to be found.) Hunt's in Melrose got me started in videography in 2012, but things have changed, and this is no good at all.

What an awesome store! The Leica Boston boutique hosted a Redbar Boston event promoting their new…read morewatches along with a workshop on photographing watches. They brought in special guests to lead the workshop. There was ample time to browse their camera offerings as well. The atmosphere was excellent. As far as value goes, Leica cameras are expensive but worth its weight in gold! Especially the lenses.

I got help today from Steve Parsons. He was super. I am 84 years old…read moreand needed to learn how to trip the shutter on my Monochrom remotely using my cell phone. He was very patient and generous with his time. He spent at least 1/2 hour showing me what to do. He helped me to take notes for future use.

The people there are always available for advice, and assistance in choosing the best option to…read moresuit a customer's needs. Very polite, and professional. No better crew to do business with.

These folks were insanely rude and short when I called in. It's like they were super annoyed they…read morehad to talk to someone. As a potential first time customer I was incredibly disappointed. Would not recommend.

Brad at Hunt's Photo (Melrose) is the real deal. He's a knowledgeable photographer who listens and…read morethen matches you with the right gear. Over multiple purchases, he's helped me pick out a range of cameras and lenses (both new and used), and every recommendation has been spot-on. What I appreciate most is his advice. As I've gotten deeper into sports and portrait photography, Brad has taken the time to explain tradeoffs, suggest practical setups, and make sure I understood why a certain lens/body made sense for what I'm shooting. No pressure, just genuinely helpful guidance from someone who knows his craft. Highly recommend asking for Brad if you're shopping at the Melrose location.

Their developing work is as good as ever, but the quality of their scans has been significantly…read morereduced. I first noticed with my last batch that the 135 scans they did, supposedly at "full resolution" were noticeably pixelated, with jagged edges visible at 100%. I was surprised, since this problem was not present the scans this same lab had done for me in years past. I called and they agreed to re-scan them on a different machine, which ended up producing scans of about 1/4 the resolution of the original job. I finally talked to the manager of the lab who admitted that they deliberately reduced the quality of the scanner's outputs, so even though they bought a machine that can do impressive 30MP files, they no longer collect that much data off the film. They refunded me, but refused to change the settings on their machine. So even though you're still paying the full cost for "high res" scans, you're getting significantly less quality now. This isn't just lazy, it's bad business practice. Their lab work is fine, but if you're looking for quality scans, look elsewhere. Their results are garbage, and they don't even care.

Always a service with a smile. Great selection of cameras. Camron the manager who sold me a…read moreHasselblad 500c in the used department at an incredible value is a crown jewel in my camera collection.

Came here on a snowy day to find some inspiration, and ended up picking up some film. The guy…read morehelping me was very kind and assisted me with me choosing my film. I also learned more about the services they offer. They digitize old videotapes which I will definitely be taking advantage of. I will be back!

Walked in without an appointment for passport photos, was accommodated quickly and my picture came…read moreout great! Highly recommend

Great and responsive business with focus on good customer service!…read more I came here for a passport photo and was able to walk in an get my picture take.in under 5 minutes. They did as many retakes As I wanted and was delighted. Really appreciate their great service.

They captured exactly what we were looking for at our conference! They were right on time, blended…read morein with the crowd, got great footage and suggested collecting sound bites, which were great too! The short video they made for us perfectly captured the day. We're excited to have them back this year!

Lola and Hollie hooked me up under short notice for a keynote presentation I needed filmed in…read moreBoston. They were responsive, efficient and professional. I didn't realize I'd be getting a tag team, so I received a bonus of two camera angles which will make my speakers reel much more dynamic. They even worked with me on a miscommunication (on my end) to go the extra mile and provide me a completed file that required an edit outside of our original scope of services. I know they do a lot of weddings and interviews, but for you speakers out there...check them out!