I am VERY Upset at my stay at Cape Codder Resort!! I checked in on 03/10/24 with my family and they gave us room 122. When I get to the room I find a BED BUG on one of the pillows in the bed!!! I immediately started freaking out and called the front desk. The guy told me he was going to send someone to "confirm" if it was a bed bug. SN: we were in the pool before we got to the room!! When the guy gets to the room He confirms it was indeed a bed bug them goes to the front desk to tell them it was a FUCKING LADY BUG. I felt like my intelligence was insulted. Then the front desk guy tells me they're going to change the damn sheets and that I should be all set. I refused to stay in that room and be treated like I'm dumb. At this point I was ready to go back home. He said he could give me a "Upgrade" amd better room. I was never offered a discount or refund when I wanted to leave. Don't get me wrong the new room was fine but that doesn't take away the trauma of not knowing if it's also infested with bed bugs. When I get to the new room I realized that I left my beach pants in the bed bug infested room. I tried calling lost and found and no answer!! Today 03/12/24 I checked out and asked for lost and found at the front desk. I gave her all the info needed and she tried checking but didn't find anything. I know it was there because I put it in the little closet for it to dry. So that leaves me to think the housekeeper stole it or someone did!!! She told me to go check the room to see if is still there. I did and it wasn't there. All they offered me was to fill up a paper in case they find it. They cleaned the room like nothing happened and my pants weren't there. I paid $400 for 2 days!! Best believe I'm not going back EVER. Oh not to mention that half of the hotel is under construction and a little dirty than usual. WORST EXPERIENCE EVER. The only reason I chose to still stay was because it was my gift to my son for his Birthday!! read more

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Waterpark and pools were good. My problem was the mattress. We were in a SUITE and the mattress was a foam block. Look at the picture! Way too pricey to be sleeping on foam. read more

Margaritaville Resort Cape Cod - The "mattress" - Resorts Near Me - Hyannis, Massachusetts

This is by far one of he worst hotels I've stayed in. Our room, Fridge was leaking, AC was leaking, Toilet wasn't bolted down to floor, room smelt musty, and exposed outlets. We were with a few others and their rooms were pretty equivalent to ours. Mentioned the issues to Calie at the front desk (one of the rudest hotel employees I've ever talked to). She sent a maintenance person to the room on Saturday who didn't solve the issues. I mentioned these issues again upon checkout to which she said "if you told me I would have moved your room". Well I do tell her and we also needed the conjoined rooms so she would have need to move both of us. When asking about the holds I received at checkout she was unable to answer why my holds were different than someone else's holds. Upon checkout I asked for a receipt and with attitude she told me she sent to my email. After telling her a few times that nothing came through, comes to find out she emailed my room receipt to another guest who setup the rooms blocks. The hallways smelt horrible. Staff was not the friendliest. I wouldn't recommend this place to my worst enemy. NEGATIVE Stars if it was possible. read more

Margaritaville Resort Cape Cod - Exposed Outlet - Resorts Near Me - Hyannis, Massachusetts

Good place for kids and very fun. Rooms are a bit dated and need some work but we will definitely return. The wallpaper was peeling off and there was an odd stain on the carpet. The showers water was perfect. The beds were a little uncomfortable, but they did the job. Arcade and pool was great, but a lot of chemicals in the pool and lots of coughing because of that. Can't wait to see this place after the renovations are complete. read more

Over $300 a night for a room off season the wall paper is peeling and fruit flies everywhere. Needs tons of updating. Only one place to plug in electronics. Would not recommend read more

I visited this place in 2021 and had no complaints. However, this time around was a different story. First thing is this place is for kids. It's nice that they not only offer an indoor water park, but an outdoor pool and a jacuzzi, however you have to be 14 to enter with a parent or 16, alone. Makes no sense. I could have overlooked all of this, UNTIL we lifted our mattress and found bed bugs. We went to the manager who told us we were not entitled to a full refund and that I would have to refute with the bank. We Initially booked 2 nights and did not know about the bugs until the next day. We left right away. Awful management and awful place. Check out Great Wolf Lodge. Much better place with a ton to do. Had they handled this correctly this review would have been different. read more

The rooms are not clean and dingy. Extremely overpriced for the quality of the room. The water park and outdoor pool are nice but not enough to justify the price. They are in dire need of renovations. read more

We were on the road traveling and wanted to take an unplanned stop to visit my brother. He recommended this place because he said it was expensive but supposedly it was nice. Well for $400/night off season it was a shit hole!!! 1. We called and requested a room with a balcony and a view ! We were going to treat ourselves for one night ! The room was damp, smelly , musty and old with water damage everywhere. The first problem was when we got here they put us in for 2 queens which the girl was nice enough to change. There however was no balcony and no view at all! The sink didn't work didn't drain the shower head was weak. The place is super old motel style. You get a lousy $10 off coupon to a metas metas restaurant. We only grabbed breakfast as we wanted to get the hell out of that damp dreary room. It smelled so bad I had to go out and buy an air freshner. How do you screw up breakfast we thought! Well this place figured it out !!! Don't waste the money on this place unless you have kids ! read more

Great place on a rainy day to take your kids and grandkids to a water park on the cape. LIFE SAVER !

The hotel is outdated and the pool area was semi recently painted. The rust on the metal in the pool area and the rust stains in the pools suggest that they overlooked a lot. The rooms are still out dated and the stained lamp shades and rusty sprinkle heads need attention. There is no way they will have this hotel ready in time for the the rebranding. Jimmy Buffet must be rolling in his grave about this decision. read more

I just brought my 2 boys here for 3 nights hoping for a fun vacation. I was shocked at the state of the place and for the price. We have stayed here on several occasions throughout the years and it continues to go downhill with no improvements. - Water park - rusted stairs, wave pool and big slide were closed as they were broken. So all my boys could use was the lazy river, which of course was packed. The hot tub was dirty, with a film of dirt on the top. - Room - old, old furniture, whenever we tried to open the drawers, they fell out. Carpets are dirty and need updating. Water damage stains on the ceiling (both in the room and throughout hotel). Plug sockets are old and loose and don't hold the plugs or cables. The windows were closed but there was no insulation and the cold air from outside was coming in. The vents in the bathroom, you can hear conversations from the people next door. - Hotel - they still don't over maid service throughout the hotel. We stayed for 3 nights and they got upset when we requested more towels, tissues and bedsheets. Staff look miserable. Carpets are old, old furniture is placed throughout hotel without any purpose. The hotel elevator shook each time we used it. Other people were complaining and they were told "we will make note of it." But not sure if that's the case. I've noticed on these reviews that the owners of the Cape Codder never seem to offer any positive feedback or suggestions for the negative reviews. They should probably read the reviews, fix the problems, if they want people to stay there. read more

i'm planning a overnight with my daughter in two year-old grandson. He's coming weekend. The pictures I have seen in the reviews I've read make me sick. I don't understand how they were bugs and stains on sheets. It's not cheap to rent this hotel and I'm hoping that my experience will be more positive than some of the reviews I've read. I will not be exposing my grandson, myself, or daughter to such filth that I've seen in photos. I hope that you are Making huge efforts on improving these deficits . read more

The only redeeming quality this place has is there is a "water park" attached. Booked a Deluxe King Room that according to the room description on their website site said "sleeps 4" only to get to the room and find a king bed and a couch that not only doesn't pull out into a bed, but has plywood as a base under the cushions. Called the front desk to inquire how 4 people are suppose to sleep in this room, and we were offered a cot for an additional $20/night. "I don't know why management does that. It doesn't make sense" is what we were told. Your room gets you a bracelet to enter the "water park" for "free" but you're better off staying at a different hotel and just getting to the Cape Codder early enough to pay your way in. They cut off the amount of outsiders they let in but honestly there were a ton of people at the water park that weren't staying at the resort. And good luck getting a seat in the water park when that happens. Stay at another hotel with better rooms and amenities and visit the water park. read more

My friend and I decided to take the kids here for vacation for a one night stay. We did have to reschedule from Tuesday to Thursday due to one of the kids being sick. (Their cancelation policy is a 4-day window. Any cancellation made within four days prior to the date of arrival will forfeit the deposit. Deposits will be refundable at 100% when cancellation is made prior to four days before). When I called to reschedule it was not a problem I was told. However, their computer system was down and I was told that once it was up and running that someone would be calling me back to reschedule the stay. (This was at 8:10AM). My friend had called @11am to reschedule her room for Thursday. At 5pm she received her call back. I waited another hour and still received no call so, I decided to call back myself. Frustrating but, not the end of the world right?.... Thursday comes and we go to check-in. The lobby is beautiful. They had a balloon man in there making balloon animals. Cute! We go to our rooms which were located in the back of the building. upon arrival, I quickly realize my room card doesn't work on the outside door to get into the hotel itself. (deep breath) luckily, my friend was with me and we used hers to get in. If I had to stand out there with the cloud of smoke from the people standing outside smoking for another minute I would have gagged. We got to our rooms, which were joining. My friends room had a completely different feel in it. It was updated. My room, however, was ummm not safe or friendly at all. The headboards to the beds were not secure. The bed was lumpy, saggy and uncomfortable and the pillows were from 1992. The whole room looked like it hadn't been updated in a very long time... very long! Oh and for an added extra there was a used water call left my housecleaning on the floor. Oy! I went to the front desk and told her what I had experienced and she sort of gave me a look like yeah...so? what's the problem? I did get another room to the other side of my friends room which was much much better. Thank GOD! Off to the water park we go.. Oh wait, what's that? the sign says Caution wet floor... Hmmm, there's no water but there is ceiling plaster? Maybe they didn't have caution falling debris? hahaha. The water park was fine. I mean it's a water park, the lifeguards are there sorta working. The lazy river was nice. My 14-year-old was pleased with the park for about an hour or so. The ONE ANY ONLY good thing I can say is that we went during NH break. It was dead. Not packed at all. No lines, no waiting. Let's fast forward to the restaurant, Hearth & Kettle. We were given a $10 coupon to use and now I know why. We were seated right away. Thank goodness our kids are well behaved and patient because it was going on 10 minutes of watching the waitstaff walk by and not even acknowledge us. I was hoping at least one of them would say "Sorry, I'll be right over to take your order" But, nothing.. no eye contact at all. Hello, Bueller? She finally comes to our table, no apology... no direct eye contact at first. Just looking hurried and short for time. (Again, it's no busy) Our order goes in and comes out in a decent amount of time. We noticed that other tables were getting bread while they waited, we did not. Maybe you had to ask? The food was mediocre. I needed a refill of water but, our waitress was MIA for a while and I never got a chance to ask her for a refill. There were other families in there complaining to the manager on duty. One guy was actually yelling at the manager saying he wasn't paying for the food and that he would just leave a tip for the waitress because it was not her fault I'd actually hate to see this place when it's in season. Eeek. The manager was the only one who could cash out checks. So, our cards were handed off to her while our waitress ran and got some drinks for her new table. Why can't they cash out on their own? Do they not trust the employees, are the employees not capable of running cards and cashing our families? Who knows! But, I don't like having my card handed off to a third party out of eyesight. We left there and headed to the arcade. The counter was already closed but, we figured we would be able to come down before we left the following day to get the kids their prizes. But, the sign that I noticed on the way out said the counter would not be open until 3pm. Great! Check out is 11am. Thanks for nothing arcade. We headed back to our rooms with some disappointed kiddos. We planned on ordering room service from the restaurant for dessert after we were showered and settled for the evening. But, when I called it was already closed. 9:30pm. God! nothing seemed to work for us during this stay. I called the front desk and spoke to a lovely young man named James. He informed me that they had vending machines with drinks and snacks in it an where it was. He also recommended the Cumberland farms store across the street. THANKS JAMES read more

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Worst sleep of our lives. The beds and every single pillow was LUMPY!! Lumpy!! Are they from 1992 like the rest of the place? So out dated. Our room felt "wet" so I'm sure there is mold. You can hear EVERY little noise in the hall as if the door was open!! So strange! The shower is so weak it was like a baby peeing on my head. The internet never works - keep having to use my data. This place is so incredibly overpriced! Someone couldn't pay me to stay here again. The water park is neat but the chlorine smell is so strong and overwhelming I couldn't take it. If you have little kids who can't swim yet, it's not worth it. They won't even let you hold your child on your lap while going down the slides. The area for little ones is tiny and boring. The hearth & kettle restaurant was a joke. The food is worse than a highway diner. Had to ask for bread and one of the rolls was Rock hard stale!! Had to literally ask for everything - I'm talking the basics - silverware, dressing for my salad, water. The waitress was the absolute worst and she disappeared with our credit card for 15 minutes, comes back without it and asks if someone brought it back. So sketchy!! Now we have to monitor that card. I would never ever stay here again! read more

This place is in need of a renovation and deep cleaning. We spent two nights here and after spending over $900 for our stay, I expected a bit more cleanliness. Our room was outdated, very dusty with a dirty carpet and peeling paint in the bathroom. The water park was fun but it just felt dirty. In the two days we spent there I never once saw anyone cleaning the water park area. My feet were filthy by the end of the day. We spent sometime in the outdoor pool which was not very heated and full of leaves and loose screws and washers (?!?!?) the young lifeguard was sweet but he even mentioned that management doesn't care about anything. Very sad. This place has so much wasted potential. The bottom of the lazy river and kiddy pool is so rough and jagged, my feet looked shredded by the end of the day. We also heard that a young girl cut her foot on a nail in the lazy river the same day. Seriously!?! . Also the lockers in the water park were glitching and every time I needed to get back into it, it would then end my rental and I had to pay all over again. After the 2nd time, I asked for a refund and the young girl at the counter was quick in getting that for me so I did appreciate that. The one positive is the waitress, Molly, at the H&K! She made us feel very welcome during our late New Year's Eve dinner. She was an absolute gem. Overall, this place is not worth the price and I do not plan on returning anytime soon, if ever. read more

First time stay here stay one night only more than enough. Woke up Saturday morning in room 501 with ants all over the floor. At first I only saw it on one side of the room because a white towel was there and they were all over the towel. Then I called the front desk and they were going to send someone up rushed to get dressed just to sit and wait over an hour. No one came. never a call or anything. Then grabbing my things from the table and notice ants climbing up the table. All in my overnight bag. I had to throw away everything it was so gross!!! Reached out again to see if they would do anything to fix it and they stated they didn't even have a record that I called. Making me out to be dishonest! Not worth the money! I'll stick with Great Wolf Lodge!!! Bigger friendlier and cleaner!!!! So disappointed read more

I have been a long time patron within the establishment, and I have to say I am excited to see what changes will come! The food is always great, and most of the staff are wonderful. It is nice to see that they have finally gotten rid of the eccentric and rude bartender they had over the summer. The atmosphere has returned to warm and inviting! Keep up the great work! read more

Water park was fantastic! We went during a weekday and practically had the place to ourselves. I commend them for taking extra covid precautions, including having all lifeguards masked, sanitizing stations everywhere. We felt very covid safe, and seeing my two year old's face light up with joy as he went around and around the lazy river was priceless. The arcade is quite large for a hotel as well! Knocking off one star because it's true the rooms could use some upgrading. read more

During my stay in room 315 from 12/19/21 - 12/22/21, I kept seeing black spots on my bed and nightstand, but I didn't question it at first. The morning of my check out (Dec 22nd), I woke up to many more black spots. These spots were all over my pillows, sheets, and nightstand. When I touched them, they melted in my fingers and smeared like ink. I Googled what I was seeing, and found out these were bed bug feces. I called the front desk and asked for a refund. They offered to move me to another room to resolve the issue, but I told them I was leaving today. They said I had to wait 1-2 days for an exterminator to come and examine the room before they determined my refund. So, I took pictures of the droppings on my bed and nightstand. (Also, my mattress was exposed. It did not have a mattress protector, only a plush sheet and regular sheet overtop.) Before leaving the hotel, my mom and I talked to the cleaning staff manager (Joe Tavares) and showed him the pictures. He was curt and didn't even introduce himself before zooming in on the pictures of my phone with his hands. He had also shooed away one of the cleaning ladies, who told me that this bed bug problem happens a lot, that the exterminators never find anything, and that she thinks the hotel keeps covering up this problem. From looking at my pictures, the manager Joe immediately assumed I had worn black clothes to bed and asked if I did. I did not, but he continued to say that it must be "lint" from my clothes or "crumbs" from food. My mom and I offered to go with him to my room to show him what we saw, but he refused and sort of shooed us away and said he would handle it. I went back to the room and collected bed bug feces samples before leaving. I didn't want the cleaning staff to clean everything before the exterminators went in. After checking out at around 11am, I left 3 voicemail messages with The Catania Hospitality Group about my bed bug problem at the Cape Codder. My calls have still not been returned. At around 2pm on Dec 22nd, I received a call from the Cape Codder and was told that the exterminators found nothing and that it was "lint" and "food crumbs". They tried to assure me that the exterminators did their job correctly, and told me I would not receive a refund. They gave me the name of the exterminator company called A1 Exterminators, located in West Harwich. On Dec 23rd, the hotel sent me the pest control report I requested. The report says that the company found "lint" and "crumbs." These are the same words Joe Tavares used before he went in to inspect my room. It seems like these exterminators aren't doing their best work. How the hotel handled my concerns and evidence about the bed bugs is unacceptable. I've been a Cape Cod resident for over 25 years and I remember how this hotel used to be. I will never stay here again. read more

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my daughter loves the Cape Codder and we finally found time to stay a night to kick off her winter break and we're very disappointed. The one thing she loves is the water park, obviously! however on this night the lazy River section where she likes to hang out was closed most of the time. we tried the next day and again it was closed for the entire morning due to staffing issues. the only reason we stayed at the resort was for the water park and we're not able to use it. when I asked what they could do for us they mentioned MAYBE some complimentary day passes. if you are looking forward to bringing the kids to enjoy the water park I would call before hand and think hard about spending the money to maybe enjoy it a few hours. read more

Checked in yesterday payed TOP dollar big bucks more then Disney stays . OMG I can't believe what I'm dealing with walk into my room the smell of mold is so bad I had to pop Benedryl then I come in the room step on the rug and it's sticky so so sticky why is a rug sticky ? So I check my sneakers nasty sticky and they were brand new for this trip . Let's see the bathroom sink is cracked in half yup and it's like sharp to the touch to so little ones beware that's a cut waiting to happen . This place is so banged up and dated how the heck they are charging this price is unbelievable . If I had a choice to leave I would but I'm stuck at a soccer tournament. I was supposed to book a room for my sister to come stay with her son once I got up here and I called her and said I'd love to see you 2 but please please please do not bother the amount of over a thousand I spent to stay this weekend is INsane to stay in the dirty Brocken mess I'm staying in for a room . Not only am I pissed about the money and how I have to stay here I could've sucked it all up for a visit with my sister and nephew but I cannot in my right mind let her blow insane money for this. Ontop of all this the amount of MOLD in my room is just overwhelming . The sheets do not fit on bed at all and were all over the pace after an hour .awful awful awful stay . Jason after over 300.00 a night just for a stay not including the water park passes which added hundreds NONE OF THIS SHOULD BE OKAY . I have kids I drove 4 hours to then have to wait to check in to them have to go to room get kids ready for soccer and then leave till late at night I don't have time to redo check in to speak with someone to get a room change when the room I'm in shouldnt be the way it is anyways . read more

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Disappointing stay at the @capecodresort. "All season" outdoor hottub closed because it is 30 degrees?? Indoor pool hot tub luke warm... Check-in day temperature outside was ~50 but they still had the outdoor hottub closed that day because a storm was coming the next day!!! Not sure why they call it "all season". read more

We have been going to the Cape Codder for several years, but I was a little reticent about booking this time due to the status post-aquisition but pre-renovation, and the less than stellar reviews lately. It doesn't help that the responses to the "decent" reviews are like, "Thank you so much for the excellent review!" Nevertheless, it has always been a great, easy weekend for us, so we booked it. We invited some friends so the kids would have buddies. I shouldn't have worried. It was super great as always. Front desk staff were so sweet and expedient as usual, getting the 3pm lineup taken care of quickly. We had 4 families, in 3 different wings - Downstairs 500's, downstairs 400's, Upstairs 100's and upstairs 400's. Everyone's room was clean, comfortable and dry. No issues with bugs, mold or smell, as some have written. The wave pool was not working in the water park, which we knew, and it wasn't an issue for us. We enjoyed swimming in that pool as a regular pool and using the slides. Hearth and Kettle was delicious, and oh wow, were those servers patient with our large party!!! They make the drinks really strong, bless them. Kids really enjoyed the animal show. We skipped the magic show, but have seen it a few times in the past and it is very entertaining. I appreciate the evening programming a great deal, I think it adds a lot of value to the experience. Now for the not so good - the water temperature and pressure in my room shower was pretty bad. It kept going hot and cold. Hopefully this is something they are able to fix with the renovation. Despite the fact that the wave pool has been broken for weeks, they continue to blink the lights in the pool area every 12 minutes or so. I'm sure it is on a timer. It was really annoying. The last thing that I didn't like was that kids were not allowed in the hot tub - unless you knew the lifeguard. Certain children (of people who would high five the guards as they went by) were allowed to stay, while others were kicked out. I actually heard someone call the lifeguard out on it after all the kids except one were kicked out, and he denied it, but got a little hand slide from the dad as he walked away. It's one thing to look the other way, but actively showing preference is a bad look. Anyway, we had a great weekend overall. Everyone had fun, and the entire experience is just fun and easy for families. I look forward to seeing the upgrades that the renovation project brings, I just hope the price stays reasonable! read more

Awful experience half the water park is closed they don't have enough staff. Someone stole my sons shoes there is no signage saying they aren't responsible for them and the assistant manager Hannah was zero help. Expensive and dirty. Not worth the money. read more

Came for Winter Break so it was really busy, but families, so fun. I get overstimulated pretty easily, so it was a shock, but it ended up being a great time. My kids are 7 & 9 so not super young, and wanting a bit of independence that they can't always have, but here it was ok! They had enough to do that was confined enough that they could do what they wanted when we didn't want to be right with them. Rooms were clean, hotel was clean, the lobby is pretty, they had vendors set up (a brewery sampling table and an extra arcade area), and the best was the pool water did not irritate anyone's eyes or nose. That always happens with my kids and I so it was really nice. The lifeguards seemed like they were paying attention. The food was not the healthiest but it's vacation, it tastes good and the kids loved it. Be prepared with your own snacks, beach towels, and ability to regulate, but it's fun time for sure!!! read more

We came to cape coder for a 3 day vacation and it was absolutely horrible experience for me,first we had to change from to 3 different rooms because it smelled like musty and mildew and everything in the room was very damp I am going to list the was horrible 1 They do no give you enough toiletries 2 They gave no credit back for any inconvenience they caused 3 They didn't do any housekeeping daily 4 They rationing water flow in the rooms 5 Some of the furniture need to be thrown out 6 Some of the staff were rude 7 Overpriced and not worth the money. 8 There is not any housekeeping awhile you there 9 We had two beds with one comforter 10 They have people purchasing water tickets from outside people which make it crowded 11 Nobody wearing mask inside hallways (I can see not wearing in the water though) Please people run with money and spend somewhere else No stars for me read more

A delightful experience. Large , clean spacious rooms, spotless, well supplied bathrooms! Loved all the little furniture , decorative touches in the hallways and seating areas. Staff was terrific, from housekeeping to food services. . They we're always smiling and welcoming, patient ( in pool areas) and prompt, extra pillow requests. I did notice, as well, how focused the life guards were when on duty . I would gladly return or recommend to others going to the Cape. read more

A must stop for travelers. Family of seven, we pulled in late..unfortunately, but made the best of our time. Smooth check-in and we quickly made our way to the Cape Codder Water Pahk. It is like one big pahty. The kids had a wicked time on the slides and wave pool. Well-deserved after a long day of drivin. Just when I thought the evening couldn't get betta, they turn most of the lights off, and the special effects come on. Great party atmosphere. Used my vouchas on some White claws and had myself as good as a time as the kids. read more

Margaritaville Resort Cape Cod - Party - Resorts Near Me - Hyannis, Massachusetts

The experience was over priced and mostly a disappointment but I do want to give credit to my server Danielle, it was clearly understaffed but she still gave us Great service while juggling a lot more than she should. Room service and the pool was a disappointment but the staff aside from the poor management deserves more credit, they were the only silver linings of my stay. I also saw her not even in the dining room but in the pool, clearly being over extended but alas was still happy to see her, was a relief knowing she would be taking care of us. All I can hope for is these employees are being treated well and compensated appropriately. Will probably not be staying again due to the prices and the fake advertisement but the employees were very nice and helpful. read more

This 2 star rating is for the hearth and kettle - no one was in the place but 5 tables and we had to wait for 40 minutes. We had a table next to us with 2 disabled children in wheelchairs waiting just as long and their parent started screaming about the lack of service - he asked to speak to the mgr - this was the woman (April) who actually SNARLED at me when I went to the bar to get our drinks that we ordered which were sitting on the bar - but she would not give them to me. she stated our server would be there momentarily. She was a Nasty piece of work. The food was cold and Service Horrible. We did NOT go their for Breakfast. Check in was great and lovely .. its a good take for small kids however expensive and you cannot charge ANYTHING to your room so you have to carry your debit card or cash which doesnt make sense.. The carpet was CRUNCHY it was so dirty.. I will not be returning. read more

Stayed here for one night last week and my family and I had a great time. The water park was a little crowded (was told it was limited capacity because of COVID, but it didn't seem that way). So if you don't feel safe with 50-60 people in the water park without masks, I would wait until things get better. The room was okay. Definitely overpriced but in my opinion I paid for the water park. The beds were comfortable but the bathroom is very small and wasn't the cleanest. We had ants in our bathroom as well. The arcade was great for the kids! It's an older hotel, so you can't come here expecting a five star resort!! read more

We went here this weekend. We loved the water park, just floating down the lazy river was very relaxing even though it was crowded and very loud, it seems everyone was having a great time. The rooms are a little dated but very clean. The bathroom in our room was so small you can barley turn around. We could hear the people in the other room next to us talking and hear their tv very clearly! Luckily for us they quieted down by the time we went to bed. I have to say all the staff we encountered were very friendly and helpful, and I mean all the staff. When we were walking to our room, all of the members of the staff would greet us, which I thought was very nice. We really liked it here, it is expensive I thought, but the water park made it worth it for us. If you have kids they would love this! If not for the water park I would not pay that much for the room. read more

For a family resort, this was actually a fun place to stay. I gave the boyfriend a raised eyebrow when we pulled into the parking lot. The resort is a family resort. But even we had fun. We had dinner at one of the restaurants located on the hotel premises. The food was good. When we left dinner, we went to the other restaurant for a drink and there was a band playing jazz. It was a nice surprise. The next day, we went to the Kennedy museum and then went back to the hotel to kill some time. We had a few drinks then put our bathing suits on to float in the lazy river. Yes, this resort has a water park. We had fun. It was like being a kid all over again. The resort staff was friendly and helpful. The room was nice. We will probably staying there again if we go up to the Cape again. read more

I cannot say Enough nice things about the cape codder. My family four stayed here for a week and it was AMAZING! The rooms were awesome, the water park was phenomenal, and the restaurants were great! There are three water areas all have grown up drinks and snacks right there for you that can be charged right to the room. No need to bring your wallet to the pools. Our 2& 5 year old were thrilled to be here and kept entertained the entire time! The hearth and kettle as Well as the cru are located in the hotel and awesome! If you want to venture out your 3 miles from Hyannis Main Street with all the restaurants and sights. The staff are PHENOMENAL they go out of their way for you! We will be counting down the weeks till we can come back it should be your next stop! read more

I stayed at the Cape Codder for two nights at the end of May in one of the loft suites. It was probably the most overpriced and underwhelming hotel room I've ever had the pleasure of staying in. The upstairs shower didn't really work (had to use the downstairs one, which didn't drain), the coffee pot had a moldy coffee pod left in it (see photo), the jacuzzi was pretty gross (didn't venture a soak in that bad boy), and overall you could tell the cleaning people didn't really exert much effort into general upkeep. Additionally, the AC unit, located right above the bed, was broken. As a result it made an insanely obnoxious noise every 15 or so seconds. Noise - silence - noise - silence. I took a video of this with my phone, it was quite amusing. It was so bad we had to switch rooms at 2AM (oh yes, and this was the eve of my wedding day). There were some nice things about the hotel room. The fridge was large, the pillows were comfortable, the bedding was ok, there were ample soaps and conditioners in the broken showers, and there was a working gas fireplace. What really made my stay that much more irritating, was the fact that our entire wedding party and many guests were all staying here... They didn't even extend a discount for our room the night of the wedding. I would avoid this place at all costs, there is a Hampton Inn 10 minutes down the road. read more

Margaritaville Resort Cape Cod - In dire need of some caffeine I attempted to brew up a pot using the in-room machine. I found a moldy pod in there. Yum. - Resorts Near Me - Hyannis, Massachusetts

I am surprised at all the negativity. I guess it's another case of expectations. This is a family friendly hotel meant for people who have children and are looking for a place that caters to them. If you are going to compare it to the Waldorf or the Plaza, then yes you will be disappointed. Truth be told, if I didn't have two kids this hotel would not be my choice, but since I have two, we look forward to our week at the Cape Codder. The room was spacious and clean. We stayed in the newly built section - now before you jump all over me and say that I have no idea how gross the old section is because I didn't stay in it - STOP, because I did - two years ago and thought it was fine for what it was. The wave pool is great and the KIDS love it. It is not meant for the adults. It is meant for kids to play in and for vigilant parents to be sitting along the waters edge watching their kids. The new pool looks lovely and more adult oriented. We didn't use it because it was a bit too cold but we had a nice view of it from our room. The Spa was nice for what it was. Very clean and good technicians. Definitely not as plush as the Chatham Bars Inn or Kiehl's but again, expectations people. The staff was friendly and very accommodating. No complaints here!! read more

This is for the new "water park" at the Cape Codder. Some good some bad and some ugly Good: Sky Window opens to let the sun in and much needed air. Since it is new it looks great. More than enough life guards Has a snack bar the "Gazebo Cafe", with ice cream treats and the usual water park foods, plus stuffed quahogs! Lazy river is ok and the wave pool is still open as well. Open from 9am-10pm. Great for morning night or all day. Bad: The original bathroom is still in use. Old and incredibly dirty.At 9:30 in the morning 3 of the 4 ladies toilets were overflowing, since there were not many people here, I have to say it was from the night before and never cleaned! You are not allowed to bring in ANY outside food or drink or coolers. Although there is a snack bar most of it is processed food. You need to have fresh stuffed quahogs on Cape Cod! They do have a few salads. The wave pool has a horrible chlorine smell and since it has a "real" roof the air does not flow. Owning a pool you know the smell of chlorine indicates urine in the water. Hopefully the wave pool will be updated it looks very sad now. Since the water park is so new there are still work men working around the park. The cost for an adult is $40.00 even if you are just watching your child. Kids are $30.00. Before the change it was $25.00 per person young and old. I really do think it is a great addition to the hotel. (If you are staying overnight you have use of the park) I was just hoping for $70.00 for a day visitorthere would be more. But for my money I would still choose Water Wizz in Wareham. For the money it is well worth it to be at a local park and you are able to bring in your own food if you choose. Purchasing 1/2 price tickets before the season saves you enough money to rent a cabana. read more

Beware...website not accurate. Water park and pool not open til 11am, poor concierge-the change has been in place since December 2022

Great, especially for families with kids under 10. 10-15 years ago, it was a more novel concept, however, now with competition from other indoor water parks increasing, their sale and upcoming renovation will be good as it's certainly needed. The rooms are spacious and comfortable (At least 1.5 times the size of the rooms at the Hyannis Double Tree. Although the double tree has more comfortable beds, and a top tier gym). The carpets, especially, need renovating. My kids did like that the arcade cards were interchangeable with other Ryan Amusements locations on the cape. They could do better with regards to the higher value prizes--but that's true for Ryan amusements generally. read more