My front tire wasn't holding air, so I brought it into Big Bowl for the first time. They have a…read moremerchandise wing full of bikes and accessories facing the parking lot, and around the corner is the repair wing. Since it was my first time, a store staff member described where to go and personally walked me over to the repair shop - - a nice touch! At the repair shop, Julian(?) looked over my bike tire, told me what he would do, and what the maximum cost would be. He was straightforward and efficient. Since I started work in two hours, I asked him if there was any way it could be done within an hour, so I'd be able to get a ride in. He said that there was a good chance of that and he would do his best. 15 minutes later, he texted me to let me know that the bike my bike was ready! Not only was it ready fast, but the cost was far below what I was quoted, so that was really great! When I got home to ride it, I noticed that he had also tightened my brakes and had added an air cap to the tire. Really thoughtful touches I will definitely come back to this bike shop again!!

On our way to Dry Creek for a bike ride, I realized that I had left my helmet at home! My friend…read morepulled up some bike shops in Petaluma and we ended up at Big Bowl Bike Shop. We parked by the service shop because they don't have a big sign up yet and the owner, Akio, pointed us to the right place while he assessed the pedal that I couldn't tighten down when I changed pedals out for my friend the night before. My friend and I picked up a few things in the shop - and Akio gave me an estimate and was able to work on the bike right away. While we waited, my friend did a test ride of a new bicycle and the two young men in the shop were exceedingly polite, helpful and charming. I look forward to stopping by there in the future and may make plans to have bicycle tune ups or repairs done there as a wait in downtown Petaluma is much more appealing than other options!

Tim did a great job restoring my son's vintage Gary Fisher bike just in time for Christmas…read more The work and craftsmanship is great. Looks like a brand new bike. I'd recommend supporting this local shop.

Had 2 kid bike flat repairs. Tim is a pro, was available for quick turnaround & services are very…read morereasonable! Highly recommend.

I met Rich via an ad I posted on NextDoor. He has helped me and advised me regarding my e-trike…read more I've also have gone on local rides with Rich as the leader. He knows all the safe trails, is very conscious of each rider's skill level, and sets the pace accordingly. I recommend you contact Rich for help with your bike, e-bike, or e-trike,

Contact Rick if you want quality work... especially if you want it ASAP... and at an affordable…read moreprice. My derailleur hanger was bent. I reached out and was able to immediately see him... my bike was fixed and out the door in 30 minutes... his prices were reasonable... and we had an awesome conversation too!

I would absolutely recommend this bike shop. I purchased the Lectric Expedition 2.0 and was able to…read moretest ride other bikes. I am happy with the buying experience and customer service was excellent. Aaron, whom I believe was the owner went above and beyond for me. As part of Lectric's Father's Day promotion they are including $744 worth of added on accessories, which makes it the complete package. However, I was missing the Pannier carrier bags. Aaron contacted Letric for me and was able to get the company to send me those carrier bags!! Thanks Aaron. I am absolutely happy with my purchase from Petaluma Motor Wheel.

Went in to check out cargo bikes for carrying kids. Had a couple models in stock that I was…read moreconsidering. Mainly looking at Aventon, Radwagon, Lectric, and Specialized. It's hard to find a store that has the variety from lower end to top end e-bikes like Tern. So I was able to test ride them all. Very easy to work with. Customer service was excellent. Took the time to explain the different features on each bike. No pressure sale and didn't try to push us to go with a higher end model- which is great. Highly recommend getting your e-bikes here!

I'm so grateful to have worked with Dr. Julia as I prepared for my first triathlon. Coming from a…read morerunning and cycling background, triathlon was a new territory for me, and I wanted to make sure I was properly set up on the bike. What made the experience even more reassuring is that Dr. Julia is not only a bike fit specialist, but also a Doctor of Physical Therapy and a very competitive athlete in the world of cycling and triathlon. Having someone who truly understands both the science of the body and the demands of the sport made all the difference. She took the time to understand my mobility, my goals, and explained every adjustment along the way. The process felt very intentional and personalized. After my fit, I immediately noticed improved comfort and confidence on the bike, especially during the test ride out. If you're getting into triathlon or want to ride stronger and pain-free, working with someone like Dr. Julia is truly invaluable. I'm thankful she was part of my journey to my first triathlon. Please visit her and book soon!

Julie and Steve are truly class acts and epitomize what customer service should be. We have a…read moretoddler who just started riding with no training wheels so I wanted to get a good quality helmet for her. She was in a bit of a mood and didn't want to go into the store (strangers), and Julie, as a mother herself, brought the helmet outside to us to be able to try it on. I am so thankful that Julie was so accommodating and kind. The helmet fit perfectly and our toddler loves it! I can't wait to return back to AC Bike Shop for future biking needs. I can't recommended them enough. 5 stars isn't enough.

Booking a mobile bike mechanic online did feel a little strange, A friend told me about Beeline…read morebikes Mobil service. I'm used to dropping my bikes at our local Specialized dealer and leaving them sit in line for a few days until there number is up and a mechanic gets after them. If all went right, I usually was separated from my ride for a week or so. I went to the online calander and found the appointment time that worked for me. Mat showed up right on time (7:00AM) I tasked him with tuning up 2 mountain bikes and a road bike. It had been awhile since my rides had received any professional love, and we're very much in need. Before I left for work he had inspected all three bikes and had quoted his recommendations (new Continental road tire, bar tape, and tire goo). He had all the parts in his van, so no delays. I went to work and gave Mat the instructions on how to lock the bikes up in the garage when he was finished. Around 11:30 he called me and went over all the notes on work order. When I got home that evening I checked out the job and was totally satisfied with the quality of the work and the process in general. No loading, unloading and hauling around bikes, and trying to pick them up before the store closes. I totally recommend Beeline and will continue to use their services in the future. It's great having that personal relationship with my bike mechanic, instead of just checking it in and hoping for the best.

What a great service! I bought an e-bike online and wasn't even aware it was going to have to be…read moreassembled. Once it came, I didn't know where to get it put together and the whole thing felt like a huge hassle. I was so happy to find Beeline. It was so much easier for me to have in-home service rather than having to take the bike somewhere and pick it up. Plus the service was excellent - my serviceperson, Thaison, actually brought my bike back the next day because he had to tweak one of the parts. Then he spent about 20 minutes showing me all its features! Amazing for the price I had paid, just $110. Great deal, highly recommended.

The world needs more people on folding bikes...no doubt. Geoffrey at BikePartners agrees! He's…read morefriendly and knowledgable and really knows how to help you find the right folding bike for what you need. He's got the good stuff here from city folders like Bromptons to touring ready Bike Fridays. If you're in the area and need a folder...there is no other place.

Amazing service and amazing experience! Geoffrey went above and beyond to help my dad pick out a…read morerecumbent bike that met his needs. He was responsive, punctual, thoughtful, and all around a lovely human being. I would absolutely recommend BikePartners to anyone looking for a recumbent trike, or mobile bike service in general.