I took a Marin diesel class today from henz. He's an amazing teacher and really knows his stuff I…read morehighly recommend it it was definitely worth some money and taking the day off of work to drive to Sausalito from Sacramento. I feel confident and understanding the systems of a Marine diesel, and even more confident about troubleshooting an issue.

The best. Great…read morecommunication and the best service in California. They are busy, busy. busy, so be patient with the scheduling.

Been taking my boat for several years to Anthony and I have to echo the comments below about…read moreHonesty, Honesty, Honesty! I brought our old boat in to have its annual service and Anthony found water in a cylinder. He estimated we had a cracked block but I was skeptical because the last time we used the boat it had run great and it was drained and prepped for winter properly. Anthony gave me some options on replacing the motor but advised it didn't make financial sense and that I should only do it if I really wanted to keep *this* boat versus *a* boat. In the end, we decided not to repair it and I donated the boat to a family member who was confident it was a blown head gasket and he could get it running and sell it. Well, my family member just called me 5 minutes ago and guess what? He found a 3" crack in cylinder #2. Anthony was not only right but also honest and a good counselor. I'm now boatless but if/when we decide to get another, I'll be bringing it to Anthony.

The owner is the most obnoxious, toxic,disagreeable, burnt-out, negative, A-hole bully I've ever…read moreencountered in any business!! I had a simple question about installing a part I'd just bought and he went berserk!!! Mr. Hi Tide said if I give him a CC # he would tell me because he's had it with customers "picking his brain" for free. On my last and final visit I came to his business at 3pm on Thursday and he was in his office eating a sandwich. Did I leave with the part I needed? Nope. "I'm eating lunch! Come back in an hour", in a toxic, confrontational tone. The only reason this BULLY stays in business is that he's the only Mercruiser parts dealer around. I advise you to find another parts source rather than deal with this douch bag.

I'm so glad I called Bay Area Marine Services. Luis and Alison responded immediately to my call…read more I needed to replace my transmission and Luis and his assistant were at my boat in 48 hours. Luis is a master mechanic. He's easy to work with and he is most professional. In the end, he had to pull the engine and I was impressed with how carefully he did that. He really knows his trade. Alison cares about clients and replies to your call, email or text in a timely manner. So, you don't have to wait long to hear back from them. In addition to being a great company they are affordable. They don't up sell and when they are there they check out the whole engine, not just what you asked them to look at. I found that most reassuring. They are respectful of your boat and are very clean when they work. I highly recommend Luis, Alison and Bay Area Marine

Assuming that response was by someone using Luis as an alias, which is literally part of this…read morebusinesses model.. two people giving input leads to customers seeking clarification when the story changes. Doubling down on bad business management with fabricating false review respons is a further indication of deceptive practices.

I recently had an issue with my 2000 Sanger ski boat's inboard engine not starting and called…read moreWatercraft Mobile Marine Pros. I couldn't be more satisfied with the experience. They were friendly, professional, and easy to work with throughout the process. The convenience of having them come to me instead of towing the boat to a shop was a huge plus. Great service from start to finish, and I'll definitely be using them again in the future.

Zach is the man. My 94 Bayliner with a Mercruiser Alpha One wouldn't start and after a couple of…read moretext messages he had it figured out. He picked up a new starter motor, met me on time and had that big V8 fired up in no time. I'm a newbie to this world but he shared lots of advice which I appreciate. Well done, thank you!

I'm not too happy with the lack of respect with my time. I am constantly the one trying to call…read moreand connect to get things done and completed to a satisfactory level. I was advised by Pablo to pre-order parts for a service that was "highly recommended" by Pablo, but after a lot of back and forth with lack of communication, I don't really believe this service is needed (consulted with other shop) and now I'm being left hanging about whether the parts are being refundable because there's no other job for it. It sounded like a strange sales pitch to pre order parts for a future service but I came here from a referral so I thought there would be some guarantees. Pablo, you said you were going to talk with me at 5 pm today. I'm tired of calling you and emailing all the time. Call me if you want to make this right. You have my number, e-mail, etc etc

If you want to actually get a returned phone call or a technician to show up don't use "Protector"…read more I called this company multiple times and was told I would get a tech call back that day to schedule an appointment,.It never happened. I finally got through to one person who made an appointment to show up at my boat at 10:30 am on a Friday. I called the day before to confirm my appointment. The person I talked to, who I believe was the owner, said he didn't see my appointment on the calendar, but he said he would call back in 5 minutes to confirm either way. The called never came. I called again, at 9:30am, the day of the appointment and got no answer. Shortly thereafter I received a text telling me that they were running over at a job in Alameda. He said he would call me back.... as expected that call never happened either. I never heard from anyone from Protector again. If you value your time and expect any degree of customer service don't call these guys

I'm incredibly happy I found H and M Marine. Before working…read morewith them, I used to handle my own boat maintenance or worse, take my boats to other shops that turned out to be total nightmares. My last experience before finding H and M was horrific; a faulty wiring job left me broken down and stranded. H and M completely turned that around. They not only fixed all the mistakes from the previous shop, but also installed a kicker motor and completed a long list of upgrades I'd been wanting for a while. Everything was done cleanly, efficiently, and with a high level of craftsmanship. Shane is a total badass. He's clearly an expert, and it shows in the quality of work he and his team deliver. I run a quality-oriented construction company myself, so I know what it takes to do a job right and I can confidently say H and M Marine is the real deal. I live in Martinez, and I'll gladly make the drive every time I need work done, no question. I'm already making a list of projects for the off-season. If you're looking for top-tier workmanship at a fair price from people who genuinely care about what they do, look no further. These guys are awesome.

First interaction with H&M was to purchase a new Yamaha outboard to repowered our Grady White. More…read moreboat work was done in addition to just hanging a new engine. The price for work completed was fair. Covid hit hard and I believe we were the last boat done before they temporarily closed. Ethan was very professional and did the best he could communicating with us during difficult times. I'll focus on recent major work I had done to install new electronics on a newer Grady I purchased. I had planned to install myself, but the project was a it more complicated and involved than I wanted to tackle. I had already purchased a new Garmin chartplotter/fishfinder and radar, along with new antennae's, mounts, and lights. I approached Shane, Ethan's partner, about installing what I had in addition to new Yamaha gauges, all new Yamaha wiring and network cables/components to make Command Link compatible, remove and replace new hydraulic steering lines, R&R helm, install new throttle and shift cables, install Starboard to replace damaged wood (one piece I had Tap Plastic custom fabricate using old piece as template). After initial agreement Shane came back saying he needed to charge a "corkage fee" because I did not purchase the all Garmin products from him. I apologized and explained they have already been purchased from West Marine. I have seen their install work and was impressed, so I paid the additional $500 fee. I found out about the retail pricing when I also purchased from H&M a Standard horizon VHF and another Garmin MFD , priced $100 and $500 more than WM. I also supplied the the LED deck and spreader lights, VHF antennas with mounts, radar pedestal, GPS antenna, VHF loudhailer, and I had a custom stainless navigation light mount fabricated. An estimated 2 weeks turned into 2 months. I get they have a yard packed with boats, and luckily I have another boat I used during that time almost daily. Boat is done. Custom flush mounted electronics are beautiful! Super clean wiring with wires neatly concealed in the radar arch. New MFD shows all engine functions. Love it. Total bill was over $11k. Ouch. That's not including what I purchased prior. Now the not so good. Picked up boat and launched 2 days later. Load gear at O dark thirty, go to start, nothing. Batteries seemed ok. Tilt and lights all ok. No crank. Bypass neutral start but check engine light and won't run above idle. I call H&M and tell them the issue. I am told the motor needs to be hooked up to shop computer and diagnostics done. I find internet instances where a low battery, not faulty, will cause the issue I am having. I relay info to H&M owner who replies he has never heard of such a thing in all his years of servicing. I ask him to throw it in a charger and see before dumping money into computer and replacing a TPS he thinks is the cause. I also question the neutral start switch as something they may have done since they replaced throttle and shift cables. "Impossible, we only changed the cables". A week later I get the call. Yes, surprisingly topping the batteries off worked. Never saw that before. Oh yeah, we fixed the NSS. No charge. (Later I get bill for over $400 for checking if code reoccurred) Good Very nice custom install of electronics. Wiring through arch very clean. Location Bad Did not top batteries. Suggest to top off if boat sits or extensive electrical work done. Cabin had debris like wood shavings, old caulk, and wire insulation strippings. Shop reply per email was, "it was better than it was." Really? Old radio bracket left mounted in cabin. Factory livewell switch was removed and replaced with new spreader light switch. Now how do I turn on baitwell pump? So far after 2 emails issue still Unresolved! Typical upsell. Hydraulic leak at SeaStar helm. Not hose or fittings. Owner recommended replace entire helm. I mention I've experienced this and has been steering shaft seal. Simple fix. He strongly suggested updating new hoses and if replaced steering shaft seal no guarantee. O-ring replacement worked to his surprise, and I was charged to remove old hydraulic lines and install new ones. I physically installed radar dome on the arch using a short pedestal. Owner and installer both said it didn't look right on it, and if I towed a lot better clearance without. Advised mounting it flush to arch, and the installer would purchase it for his hardtop on his own boat. Paid $120 new, sold for $50, and was charged a removal and reinstall fee. There's more, but I'll stop here. No marine mechanic is perfect. I have taken my boats to all of the major dealers in the Bay Area for the last 4 decades, and have had issues with all of them. Not just minor complaints, but straight up pay for Job and not fixed! I'd give H&M 3.5 stars if I could. I do love their install work, and looking at my every time I'm on the boat looking at my dash and using my new electronics makes me happy. Happiness just comes at a cost

Great service and quality. Early 2024 I had a bottom clean and repaint done here as well as some…read moregelcoat fixes. And also some engine work, some electrical and prop work. Bobby the mechanic was great, and managed to clean the oilpan of debris without having to lift the engine. Also got the fuel injectors serviced, new prop shaft, balanced the prop etc etc. Everything went great. Clint the electrician and woodworker fix up some of the shady electrical systems from the previous owner and replace with a proper switch, nicely installed and also fixed the engine instruments. Excellent work. Alex was our project manager. He consistently kept us updated on what was happening, what new things had come up, our options etc. There's an excellent store onsite for everything DIY while there. All in all the work was on time, went well and everything was great.

**REVIEW FOR SAUSALITO LOCATION**…read more My recent, and rather extensive, experience at KKMI Sausalito was truly top notch. I purchased a boat out of my local area and wanted to accomplish some significant refit work before relocating it to Southern California. The entire crew at KKMI was professional, knowledgeable and just great to work with. They worked hard to stay on schedule and and maintained excellent communication throughout. It's a boat, so there were a few last minute surprises but KKMI managed them well, making sure I did not miss my departure window. Thank you to the entire KKMI team (with special thanks to Project Manager, Mitch) for making a large project as stress-free as possible and delivering a quality result that was proven out on the 400nm shakedown trip home.

A compass canvas e uma empresa séria e comprometida tenho um pequeno restaurante familiar em…read morelarkspur ca de comida brasileira e contratamos eles para cobrir a frente e a partes de atrás do restaurante ficou perfeito e lindo superando nossa expectativa,agradecemos eles pelo serviço prestado e super recomendamos .

Let's start by saying they answered the phone! From the beginning through the end process, the…read morecommunication that was needed was always there. Any accommodations that were told we're going to be made were made, and even though the results didn't come out perfect, they were made so immediately. I thank David and Compass Canvas for taking care of our boat and all of our canvas needs now and in the future. And most importantly, thank you for having power on the dock.