Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

My second experience with Stay Cool was just as good as the first. Moses quickly assessed the issue…read morewith my system, and the fix was easy. He thoroughly explained everything, and I appreciate his professionalism! Their prices remain very reasonable as well.

I received a response to my yelp message very quickly on a Sunday and was able to have someone come…read moreout the next day. The technician, Moses, was very communicative. He called me before the scheduled window to let me know he was running behind schedule to give me a better idea of when he would arrive. He called again later to check in and give another estimate on ETA. He was very polite upon arrival. He also tried to explain what he was doing and checking so I knew what was going on.

Great experience with Lee's HVAC from start to finish. The technicians spent all day into the…read moreevening to make sure everything was installed properly and working perfectly before they left. Our house is very old, and the attic is not the easiest place to work in, so we know the job was not easy. They were patient, professional and hard working throughout the entire process. They answered all of our questions, addressed every concerned we had, and never made us feel rushed. They walked us through how to operate our new AC system. We highly recommend this company to anyone looking for professional and high-quality HVAC service. Thank you for a job well done!

I would highly recommend the team at Lee's. Everyone was knowledgable and friendly. Took me a bit…read moreto get this review in but had to come back to commend the team. We had an old AC that we tried fixing but we ended up needing a whole installation. Went with a variable speed one when we found out the rebates and tax credits we would be able to get. Brianna helped us to fill out the rebate form along with all the other necessary papers. Even the install guy was super knowledgeable, patient, and did I mention friendly? Hope this review helps someone!

The measure of any great company is not how they deal with things when they go well (I'm sure this…read morecompany has had a lot of success), but instead the measure is how they handle situations that aren't ideal. I had some issues with my dryer and scheduled an appointment. The problem turned out to be more complicated than the technician could handle. Suffice it to say that I did not agree with the charges and the technician's assessment. I emailed the company and immediately received an email from Motti, the owner. They listened to my concerns and provided a fair refunded. Though my experience was not the best, I still think a company that handles problems like this deserves 5 stars! This is a great company! Thank Motti for listening and helping me resolve this issue.

Manny came to inspect as well as service our AC unit and he was great. He gave us good tips on how…read moreto clean as well as maintain our overall system which we greatly appreciated. He also seemed thorough and was professional. Would use again and would recommend.

I had a thermostat issue that was caused by a bad install from someone I hired on TaskRabbit, and I…read morewas expecting it to turn into a whole ordeal. Milad came in, took a quick look, and figured it out almost immediately. It ended up just being a blown fuse, and he had everything fixed in about 5 minutes. What I really appreciated was how straightforward and honest he was. No overcomplicating things, no trying to upsell anything, just got it done and explained what happened. Super solid experience. I would absolutely call him again if anything comes up.

I've contacted Milad twice now about a couple multi-zoned mini-split units that were displaying an…read moreerror code and he's been a pleasure to work with each time. The first time, I called at least a dozen different companies here on Yelp and none of them were willing to come service mini-splits, so not only was Milad actually willing to come out, but he came out within the day, diagnosed the issue, tightened the loose fittings, and refilled the freon in the unit, all at a pretty reasonable cost. The most recent time, he came out, checked the error codes, reset the systems that were erroring, and charged just a diagnostic fee for the work. Additionally, I really appreciate how easy he's been to get in touch with since I haven't been able to make it in person either time. Between texting, calls, and pictures and videos that he sends, he really offers peace of mind for the work he does! I'll definitely be continuing to reach out to him for future HVAC needs, thanks Milad!

Tesla referred us to Home Upgrade Specialist for our solar and Powerwall 3 install, and they were…read moregreat from start to finish. They took care of all the Burbank permitting, kept us updated, and delivered on schedule. The whole team -- estimator, project manager, installers, and even the president -- was friendly, responsive, and professional. The install was neatly done to blend in with house decor. Their price was reasonable and the value unbeatable. Solar adds about 4% to your home's value, so it justifies itself right away -- even if you sold your house next month! The Powerwall 3 works perfectly and gives us backup peace of mind during outages. Five stars. Highly recommended.

Abysmal service. They do not show up on time, sometimes skip appointments altogether with no…read morecommunication. Charge for items that should be covered by their own warranty. Considering the prices they charge, the workmanship and professionalism is shoddy. Look elsewhere.

Alex B. is a great technician and provided excellent service today. He arrived within the stated…read moretime frame, was able to determine the problem upon quick inspection, and fortunately had all the necessary equipment and parts to repair a broken component of our Air Conditioning. He also explained everything thoroughly and was very competent! It is so rare to have an issue resolved so easily, we hope to have Alex B. again in the future if we have any issues. I also appreciated the company's customer service. They scheduled a same day appointment, took my calls so I could get updates, and communicated frequently throughout the day.

Wouldn't give me a quote for replacing a condensation pump. I'm asking a very simple question, I've…read morealready had 1 place try and charge me $400 for the pump alone. I don't think I'm wrong in seeing what other companies are charging. This is an update to their response They have now earned a 1 star. Seems to me like they are trying to create a bill rather than resolve an issue. I was able to find an hvac repair company that easily quoted me what it would cost to replace the pump, if he found other issues, we would go from there. Simple.

Had a leaky minisplit. Rob came out 2 days later and was very thorough servicing the unit. Took the…read moretime to really explain things and walked me through everything. Great guy and company. Will definitely be using ATA again. Good value too.

i had a great experience with ATA heating and air conditioning! leo came out to repair my AC system…read morethat stop working. he diagnose he system in minutes and was very professional and knowledgeable. he explained everything clearly, answered all my questions, and made sure everything was running perfectly before he left. it's rare to find such honest and reliable service these days. i'm very confident and happy with the service and i had good experience with this company.