I had the best dental hygenist today at Marina Smiles. Over the years of getting my teeth cleaned, today was such a great experience. I highly recommend Marina Smiles! Ty, Peggy read more

I used to really like this place: they have all the services under one roof, very convenient location for me, a dentist I had a rapport with, and a dental hygienist who quite honestly changed my life with how helpful he was to me in reframing how I could approach my overall dental health after some major setbacks. Helpful office staff too. The one thing I didn't like was how loud they constantly have music playing throughout the whole office. But since then, the positives have nearly disappeared: nearly every person in the office, from the front office staff to the people who do my dental work, have turned over, and I get a mixed bag of quality and bedside manner. And I have to do it with insipid pop music blaring loudly at me, to where headphones are required as a defensive measure in a situation that's already going to be uncomfortable. Additionally, they've started to have AI answering their phones, don't return messages, have ramped up the corporate feel, and just generally don't seem to care about either the patient experience or continuity of care any more. So I'm looking for a new dentist now. read more

Friendly staff, decent dental work, but major billing fraud issues. For the past 4 years, i realized they had charged me significantly more than my Delta Dental HMO copay. I found 19 instances of overcharges for a total of $3,364.00 that they had overcharged me. I listed all the dates, dental codes, actual copay, and what they had told me my copay was. It was impossible to dispute, so they did pay me all my money back over the course of a couple months. I was never given an explanation for what happened, despite asking. Was my insurance plan somehow entered incorrectly in the system? Shrug... well...um.. maybe.. hard to say, was all i was really offered. The fact that nobody knows why I kept being overcharged is concerning. I was also told several times that some refunds weren't possible because the services were "upgrades". I had to explain to the office manager twice that that's not relevant. I had to remind her that every dental procedure has a code. Every code has a set price on my HMO. It's just that simple. Nothing to calculate. So I did get those services refunded as well since the "upgrade" line didn't make any sense, and couldn't be argued since I actually understood how my insurance worked at this point . I just kept feeling like I was trying to be tricked out of my money with deception and jargon. I really don't appreciate being treated like that. I had been going there every 3 months for the past 10 years. When they would look at their screen and price out different procedures I needed "based on my insurance." I have no idea what they were looking at. It wasn't my actual co-pay, but they couldn't explain it. It seems corrupt. Delta dental confirmed to me that the bills they received from Marina smiles showed they charged me the amount they were supposed to charge me (very different from the bill I'd get) So, they must have been aware of what they were doing. They were always so nice to me. It hurts to know they would look me right in the eye and overcharge me by hundreds of dollars, 19 times. Many people work there, and I am sure a lot of them don't know about this and would not work there if they did. I will miss all the good people there. read more

Marina Smiles Dentistry - Billing issues example - General Dentistry Near Me - Long Beach, California

Worst dental office !!!! Do not waste your time or your money. When the reviews you read about this place are terrible, listen to them. I have been a patient here for almost 4 years and not once was there not an issue with my scheduled appointments. Today was the last straw. read more

Originally came in for a cleaning and ended up needing a filling for an unexpected cavity, but Dr. Angela Park was able to take care of it right there. She was honest and up front about costs and procedure which I really appreciated. I usually don't love going to the dentist, but this was honestly such a smooth experience. The numbing didn't hurt at all, and everything felt really comfortable and not overly invasive. Dr. Park is very detailed and you can tell she really cares about doing things right while keeping you at ease. Her assistants, Gabs, Nicole, Ashley, and Victor were also all super kind and made the whole visit feel easy. You can tell they all get along. The office is also really clean and has more updated technology than other places I've been to. I left feeling taken care of and more confident about my dental health. I'm so glad to have finally found a doctor I trust. read more

The clinical staff and physicians have provided great care over the last 8 years of family's dental needs. We had noticed a shift in administration staff over the last few years but remained faithful patients. I wanted to take this opportunity to recognize Ruth for her excellence in leadership and customer service skills, as she navigated a complicated billing issue with compassion and excellence today. read more

This review is long overdue but I believe it's important to share my experience at Marina Smiles. I went in for a normal checkup and was told I had a cavity that needed to be filled. I got it "fixed" that same day. A couple days went by and I had some pain on the tooth. I called to make an appointment but had to wait a week since they were booked. Within that week the pain became worse and I got a massive infection. When I went in they told me the Dr who worked on my tooth left an opening causing more damage than before. I had to pay for a root canal and a crown!!!! Do not go here! I am traumatized to get any work done now. read more

I had a great experience at the dentist... and I hate the dentist. I had to get a cleaning and a filling. Had zero issues. The office and downstairs were helpful. read more

My last 2 visits (and they are my last) proved my lady dentist had no time for me or questions regarding my care. I don't get crowns every day nor do I wish to join your assembly line of care delivered as quickly as possible. If you have good insurance look elsewhere. read more

I started coming to Marina Smiles about 3 years ago when I moved to Belmont Shore. It is super duper the best!! Conveniently located Parking is never a problem Front desk staff super friendly and welcoming And the true artist in the back are amazing. Ryan and Doctor Ambar Omar make you feel like a family patient. They help with any concern and focus on improving daily routine. I love coming to the dentist, it's my self care, my therapy, my me-time. read more

First impression are lasting impression. Thank you Ms. Moshar for the overall care. Mr. Magar, well done on the root canal. And Ryan Visico, I'm smiling cheek to cheek. Great location and office is very clean and well kept. Staff is excellent. read more

These people are NOT experienced dentist. They reccomend unnecessary and expensive procedures that are not needed and don't do procedure themselves. They call in outside people to do their work at huge expense. Get a second opinion I did and saved $12,000 from their $18,000 estimate, between myself and wife. read more

BEWARE OF FRAUDULENT INSURANCE CLAIMS AT THIS DENTAL OFFICE! Below is the complete story but the tldr gist of it is they will lie to get you to pay more than necessary and then bill you for more than they submit to insurance. Also, DO NOT PUT YOUR SS# ON THE PAPERWORK!!! In April of 2025 I had an appointment at Marina Smiles Dental to fix a broken crown. After taking x-rays I was greeted by someone that was going to review all of the financial aspects of the visit. She told me that I needed 2 additional procedures and a cleaning. I agreed but told her I couldn't do that all in the same day. She then told me it will be cheaper to do them all at once and if I donated $30 to their water charity she will reduce my bill by $200. While this sounded shady I agreed to do that. She quoted $2400 for everything and I told her I couldn't do that at the time and, unbeknownst to me, she ran my credit to see if I would be eligible for the Smile Generation credit card. When she said I was approved I was dismayed at how she was able to do that and then remembered that my SS# was used as my insurance ID # on the paperwork. THIS SHOULD BE ILLEGAL!!! Since it seemed to have already been done I figured I had no choice but to accept it. My credit score took a plunge due to this. I was later told that it was a soft inquiry but, at the time, she made it sound like a done deal. She was spouting out so many numbers and listing all of the things I needed to have done it was very confusing and now I know this is a tactic used to confuse people and get them to do what you want. She also told me that I had to get the zirconium crown and there was no other choice, which I later learned was a lie. I had the work done but did not receive a receipt the day of my appointment. I later received the dental claim from my insurance and the filed claim does not match what I was charged. The bill that I got later from Smile Generation was $2400 but the claim sent to my insurance was $1725.10. I asked for an itemized copy of the receipt from Sasha Picard at Marina Smiles and she sent me the estimate, not the actual receipt. She refused to send me anything else and disregarded every attempt to contact her. I was finally able to speak to her several weeks later but she was no help. She tried to go over all of the dental codes one by one and I didn't have time to do that. This dental office has used unscrupulous and fraudulent tactics. read more

I have always loved the dentist. Im one of the rare few. Unfortunately when I moved to CA I needed a new dentist and unfortunately my insurance assigned me this one. Not only are the wait times long, but the staff treated me indifferently. It was weird. Like they were trying to get me in and out as fast as possible. They charged me for a deep cleaning but the cleaning I recieved was just a normal cleaning. Ive had deep cleanings before and this wasnt one. The dentist claimed I had ten cavities when in my last dentist visit they told me I had none. They tried to tell me I needed special onlay fillings. I am not a dentist or know anything about the field so I trusted the staff when they told me this. Then a guy came in the room and I can only describe him as a used car salesman with an upside down name tag. He started trying to sign me up for a credit card to go through with all these future proceedures. The amount was over 2000 dollars. I asked him if I could just pay for one filling and deep cleaning today and the next time I come back I will pay for another filling. No credit card needed. I pay as I go. He said okay. Then unbeknownst to me he signed me up for a credit card anyway without my permission. He told me that he was just going to send my info to the website to see if it would be cheaper. I was confused but I said okay. He reassured me that he wasnt signing me up for a credit card. Guess what happened a week after my visit? I got a credit card in the mail. And now my credit score is screwed. I looked at the reviews for this place on yelp and google and I wish I had before I went. This place is fruadulent. Type "marina smiles dentistry reddit" in google and see what the people of Long Beach have to say about this place. It isnt good. I feel like a fool. read more

BEWARE of Marina Smiles Dentistry, demonstrates everything wrong with system. Regretful I found this dentistry to recommend to loved one based on location and general reviews. Pricing came to be double that of others in region. Dentistry did not conduct review of insurance guidelines thus charged more because insurance coverage not applicable. Insurance confirmed their neglect to review and communicate was beyond sketchy and unexceptable as licensed Dentistry.  Conducted work against Estimate. Collects 100% before work (and future appointments, weeks in advance) without providing option to pay on appointment date when work is going to be complete (explaining they need the money to pay subcontractors).  During part two of root canal, patient expressed still in pain from original infected tooth he went in for which they had yet to acknolwdge through extraction, only antibotics. Root canal dentist confirmed infection was still there yet did not communicate this to team, sending patient on way. Revisiting to acknowledge error Ops Manager, Ray, Champan, said root canal dentist is subcontractor...as if it was our fault we didnt tell right person. Followup communication results in speaking down to you and twisting your words with no answers to questions, just excuses for staff and promises of followup but no delivery. Does not know contact information of their own billing department, or withholding for obvious reasons.  Perhaps you'll have success here if you are expert in Dentisty, Insurance, and use their lingo but if you're not do not expect guidance and only expect to be taken advantage of.  Furthermore treatment plan did not even prioritize the issues of pain thus had to go to Urgent Care as infection spread to body. Lastly, followup to two other dentists confirmed cement was left in the work of Marina Smiles root canal, cotton was left over, crown fell off after just 1 week. I remind you, pricing was double for horrible/damaging quality. To say it was a horrible experience does not captures the pain, lost of money, and loss of time involved. Staff: Denzel, Moshar, Magar, Chapman Followup photo shows leftover cement/cotton Marina Smiles left on root canal "accomplished". Crown fell off just 10 days after Marina. read more

Marina Smiles Dentistry - Followup photo shows leftover cement/cotton Marina Smiles left on root canal "accomplished". Crown fell off just 10 days after Marina. - General Dentistry Near Me - Long Beach, California

I had a sensational experience here at Marina Smiles! - From the phone call to the desk with Janice, she was great! - Jay was very informative, and helpful with the payment process! - Elahn was so sweet, and efficient with X-rays! - Ryan the dental hygienist was very gentle and communicative during my cleaning! - Jennifer the Dentist's assistant was also great! Last but not least Dr. Amber Omar was sensational! Offered me a blanked for comfort, which I recommend because it can be cold if you're in the room long! I loved seeing so many women in the office! I would recommend this office to anyone! I hope I spelled everyone's names correctly because they deserve the highest regards! Thank you from your favorite new patient Stephanie! read more

I visited Marina Smiles in October due to a cracked molar causing significant pain when chewing. Despite my clear preference to focus on that tooth, Dr. Omar insisted I needed two root canals- one on the cracked tooth's neighbor and another on a tooth on my right side- both of which I insisted, were not bothering me. I received a bit of pushback, but I held firm in declining the root canal on my right side, saying because I wasn't in pain and could chew on that side, I would like to wait to schedule something in the new year after my insurance coverage reset. As for the other tooth on the left side, Dr. Omar insisted that this tooth was actually the one causing issues, not the visibly cracked tooth I felt was causing me pain. She stated that we should focus on this other tooth to solve the issue, as she did not want to over treat the area. Feeling pressured, I reluctantly agreed to trust her judgement. The initial estimate was $9,147 without insurance and $1,675 with my insurance coverage. This included x-rays, cleaning, one root canal, and one crown (break down of charges below). They walked me through the major costs but skimmed over smaller charges, like varnish and an $88 fee for "oral hygiene instructions", (yes, $88 charge for instructing you on how to brush and floss). I ended up paying $850 down and $141.97 monthly, with a total cost of $1,312.90 after my insurance negotiated down some of the charges. The root canal work done by their contracted endodontist was extremely quick, and beside the initial shot for numbing, completely painless. He did great work so I will leave some stars for that. Unfortunately, the cracked tooth I initially sought treatment for still hurts. I maxed out my insurance for the year on a tooth I was gaslit into believing was the issue, and I'm still in pain and unable to chew on my left side. Right before the new year, a piece of the cracked tooth broke off while brushing. I had to wait till my insurance reset, but I have an appointment with a different dental office to address the original problem this week. I am upset because I know this could have been avoided had my concerns been genuinely listened to. I wish I would've trusted my instincts. Additionally, they awkwardly push for Google reviews by walking you to a QR code as you leave and hovering until you comply. If you choose to visit, advocate for yourself and your needs. Personally, I won't be returning. Pricing Information without/with insurance (I have Metlife PPO): Office Visit (just for visiting the office): $102 without, $0 with Comprehensive Exam: $120 without, $0 with X-Rays/Photos: $1,190 without, $0 with Root Canal: $4,382 without, $211.90 with Zirconia crown: $2,378 without, $436 discount applied, $874.50 with Core Build Up: $380 without, $61.50 with Cleaning: $600 without, $165 with Break down of cleaning: - Adult Cleaning: $139 without, $0 with - Varnish: $115 without, $45 with - Oral Hygiene instructions: $88 without, $0 with -Antibacterial Irrigation: $258 without, $120 with read more

Marina Smiles Dentistry - General Dentistry Near Me - Long Beach, California

Definitely one of the worst dentist I've been to. I went in because I had tooth pain and they never even looked at the tooth or examine my teeth at all not even looked into my mouth. All they did was take x-rays in the decided a plan that had nothing to do with my pain at all. I needed medication because I had a tooth infection My prior doctor was not in town and I was unable to get a hold of them. This was my HMO plan but prior to a cleaning that was okay and walking in here again I was shocked with what the doctor said. After never looking at my teeth nor testing my teeth for sensitivity or asking where the pain was coming from I am truly shocked how terrible this doctor was. Not only did they refuse to give me antibiotics to make my tooth better but they were going to pull teeth out of my mouth that weren't bothering me for twice as much as I've paid for a doctor to pull a tooth before. Actually it was over twice as much closer to three times as much as I've had a tooth pulled before. I decided to get a second opinion and was happy I did. These people don't really care it's just a mill and they just try to get whatever money they can. read more

After 6 years, I'm finally breaking up with Marina Smiles. Pros: I still think highly of my hygienist, Ryan Visico. Unfortunately, the ongoing issues with scheduling, billing and communication outweigh the positives. If you decide to go, double-check every bill and get anything the "office manager" tells you in writing. What they say and what they actually bill your insurance are two totally different numbers. I'm currently disputing charges for X-rays they claimed to have taken but don't have on file - then made me retake, after promising they wouldn't bill my insurance - and still billed insurance anyway. The office is chronically overbooked, so plan on waiting at least an hour past your scheduled appointment. The staff turnover is constant (this office is a revolving door for dentists & hygienists) so it's rare to see the same provider, even if you request someone specific and don't expect them to notify you of any changes before your appointment. I would rather chew on glass than see Dr. Paige Mcdermott again. She did my dental cleaning herself (because no hygienist was scheduled during my 3:30 PM appointment, which didn't start until 4:45 PM) and quoted me for services & procedures another dentist confirmed I didn't need. I've never felt more rushed or dismissed during a visit. Bring entertainment or something to do in the exam room, as they will abandon you back there with no updates/communication. My last appointment hit a new personal record: 38 minutes & 4 seconds! read more

I am shocked! It's the 1st time in my life (and I'm in my late 30s) that I've gone to a dentist for a yearly cleaning and literally walked out without a clean because I refused to get additional recommended treatments. I just left from my appointment (and anxious because I had to leave my newborn at home) to go get the yearly cleaning as covered by my insurance... the doctor tells me my teeth are okay with no cavities or issues at the moment. Then they want to charge me $900+ for a DEEP CLEANING, which I decline and repeatedly ask for what is covered with my insurance, but the doctor says she can't because that's not her recommendation and will jeopardize her license. Really? I pay for dental so I can get this cleaning and X-rays done every year and I have never felt so pushed. Unfortunately I did get the photos and X-rays done there already at the start of my appointment so they will get paid for that by my insurance. My husband recommended this change in dentist and I'm so disappointed. I'm African and my husband is Caucasian so we usually navigate to different clinics. My former dentist is a kind African American lady who doesn't make me fill like just a $$ pocket book and I'm sad to Say that this is the treatment I got here my 1st time as i tried to make our family appointments easier by seeing the same doctors. my husband tells me he also can't believe that I was denied a regular cleaning which he got already there by the way, but for some reason I with my good no cavity teeth & no issues teeth could not be given a regular cleaning too but was used for X-rays to bill the insurance. When I scheduled the appointment, it was literally for " regular cleaning "!!! read more

Marina Smiles Dentistry - General Dentistry Near Me - Long Beach, California

Here's a review for a dentist: "I had an exceptional experience at Marina smiles dentistry. The staff was friendly and welcoming, and Ashley was thorough and gentle. She took the time to explain everything she was doing and made me feel at ease. She went above and beyond to show me how my teeth r gonna look before starting the veneers. My teeth have never looked so good.I recommend Ashley to anyone looking for top-notch dental care. 5 stars and can't wait for my next appointment!" To finish my implants with the best of the best, Dr. Moshar. read more

I was looking for a new dentist and was referred to Marina's Smile Dentistry. I've never felt as comfortable at a dental office as I did here. Not only was I impressed with the dentist, but the staff was amazing. Luz and Sacha were incredibly detailed and helpful in explaining everything I needed to know. Diana was very welcoming and made the new-patient process feel easy. Highly recommend! read more

Sloppy work by the hygienist in terms of flossing, polishing and applying the varnish. I literally walked out with fluoride paste on my face and lips and have never felt so uncomfortable in my life. It was like the hygienist was trying to go as fast as possible or she really just couldn't care less. I'm honestly confused because I've never walked out of a dentist office and my mouth and teeth feel dirtier than when I came in.... Definitely skip the varnish if you go here but honestly don't go here..... I also had a cavity filled here and dental cleaning. These were both performed by the actual dentist and seemed fine. My only issue was that at past offices when I'm sitting down to have work done the dentist will take fresh tools out of packaging where they've obviously been fully sanitized. However when I walked in all the tools were kind of haphazardly laying around.... Maybe I should have left at that point. Not to mention stains on the walls, the more I think about it the more I think I got scammed. I'm certain we can all find much better quality elsewhere. read more

Marina Smiles Dentistry - "Varnish" very sloppily applied. - General Dentistry Near Me - Long Beach, California

I was told I needed a crown because I had a cavity below the gum line. My gut instinct questioned this and I went to a friend of mine who's a DDS and he took X-rays; he said he found no cavities. read more

It's consistently an HOUR WAIT. 30 in the waiting room and at least another 30 in the chair. It doesn't matter what time of day, so this tells me that they're double booking patients. It shouldn't take over 2 hours for a check up and cleaning. I liked my dentist ok, but every time I have an appointment it's difficult to plan your day because you don't know how long it's going to take. I'm moving on. There's no reason to treat patients this way. read more

I want to start by saying that all of the work I have had done here seems to be alright. However, the dentists here are constantly recommending procedures that just seem unnecessary. They want to do a root canal for anything and go through an independent contractor so it is always way more expensive. It seemed so bizarre that I wanted to go get a second opinion before letting them work on me. Secondly, I always wait at least an hour before even being seen. They double book appointments and the dentists always somehow seem to be running behind. This can be incredibly frustrating because I do not have all day when going in for just a checkup. This is usually after they have called me to switch my appointment time, which they have done to me both times I've visited this office . Overall...average dentist with some big annoyances. read more

I appreciated the dentist I saw but the office is a TERRIBLE MESS. I had an emergency root canal last year and the dental office assured me that they would be able to submit the dentist's notes about the emergency nature of the root canal to my insurance and that they would also appeal if any denial, and also assured me that they could win this appeal. Well, just shortly after putting the full $3300 on my card (and a VERY painful root canal), they FIRED their insurance handler in the office. I kept calling in, having to re-tell my story to any random clerk who answered, over and over again explaining that the dentist approved sending their notes re: emergency. They promised to send and sign the Authorization for Representation forms. I continued to receive denials from my insurance company because they would not submit the very simple authorization that they just needed to sign and send. I called again and then they told me they couldn't do anything and referred me to their corporate office in irvine which is very hard to access. I am so mad I went to them---and should have stuck to my wonderful dentist in Culver City: Dr. Kazem (caring, honest, and transparent). read more

BUYER BEWARE: Do not go to this dental office. The first and last time I went to Marina Smiles was in August 2023. I was there for a general oral exam (teeth cleaning and Xrays.) I should have had zero out of pocket expense. As I was sitting in the chair, waiting for teeth cleaning, the manager with the aggressiveness of a used car sales man, brought an iPad to the chair and forced me to fill it out to get a credit line to pay for services I did not need. I refused to give my SS # for this forced credit line. The dentist showed up and started telling me that I needed a root canal, gum surgery, that I had a cavity in a tooth where I had a bridge, bridge replacement. ETC. All the procedures they told me totaled in excess of $10,000. They forced me to on the spot schedule deep cleanings every other month. Even after I told them I did not want to take time off work for these appointments. After the hard sell, the cleaning, I walked out of there paying $250 for an oral DNA test and a red light treatment that I was not informed of nor did I approve it. I called my dental insurance and the better business bureau to report this office for its unethical business practices. They fleece patients for $$$ and unnecessary procedure. PS. I have a new dentist who is AMAZING and honest!! ***ALL THE PROCEDURES MARINA SMILES SAID I HAD TO GET, MY NEW DENTIST LAUGHED AND SAID THEY WERE NOT NEEDED.*** read more

I had a great experience with Carlo last time but this time was really bad because of the new assistant manager Denzel - he tried to charge me $500 out of pocket for an unnecessary red light therapy. At first he said I would owe over $1,000 for a deep clean, and I told him last time it was $70. He came back and said ok it's $580 for a cleaning. Eventually after I asked him a ton of questions I learned really my cleaning only cost $80 and he was trying to get me to pay for red light laser therapy thing that's not even necessary. Once I declined the laser he told me there's actually no time for a cleaning. This was after being there for almost 90mins and driving 45mins to get there and taking work off. I was sent home! I told him our conversation made me uncomfortable and frustrated because he was spitting off numbers and using shorthand quickly and it felt like he was trying to confuse me into agreeing to pay for extra services. He told me it's my doctors fault for not breaking everything down beforehand and he left to have a conversation with her about breaking protocol! My heart broke thinking this great doctor just got in trouble all because this insurance guy can't take ownership for being at best pretty rude and at worst shady. If you go here make sure to ask questions and break down your bill ahead of time! read more

I should have listened to the mediocre reviews. First visit was ok but definitely all about the hard upsells less about care. Today, I went in for my scheduled appointment at 4pm, scheduled weeks and weeks ago. Checked in 24 hours prior via the confirmation text they sent me. Another reminder came this morning. Left work early to show up for my appointment at 4, they said the dentist called out and were unable to do my exam. Ok, can the hygienist at least do my cleaning. Nope. I understand that life happens but how do you not call or text and let a patient know they can't be seen. Shameful read more

The only reason I go to this dentist is because it's close to my home. However, every time I visit, they assign me a different dentist. The staff feels very pushy, often insisting on treatments they say I "need," and they come across as quite aggressive. Even with an appointment, I end up waiting a long time, first for x-rays, then for someone to review them, and again for someone to finally do the cleaning. The whole process is frustrating, and I'm really not happy with this office. Unfortunately, since I'm new to the city, I've been going there simply because of the convenient location. read more

Cutting edge technology and AMAZING service! For a new patient I felt incredibly welcome & SO impressed with how they are leading the industry with so many advancements! A 3D printer for fillings/onlays - done IN HOUSE! Did I mention it's all or mostly WOMEN doctors & assistants office wide!! read more

Started seeing this dentistry office this year and I've had a decent experience so far. The check in process is easy and quick. I've only had to wait 15-20 mins before my appointment. The office is also very clean. Dental hygienists are efficient, but sometimes clean a little too aggressively. Also, the last time I visited, they gave me toothpaste in my goodie bag that was expired. It's an ok dental office, nothing outstanding but nothing terrible either. read more

I have been with this dental group since 2021 when I moved to the area. I don't love this place, and I've held off on being proactive in finding a new dentist until recently. I have spent thousands on my crowns/root canals/fillings with them, thankfully I had decent PPO insurance to cover most of the costs. However, a few months after I got my last crown and paid for it, the office (Jake) called me to request $300+ more because my "insurance didn't cover the rest of the costs." I felt uncomfortable with this and held off on paying but then I received the notice through collections. I decided to pay it to get it out of the way. This sounds scammy. My coworker, who also goes to this dental office, shared her recent experience with them and the same thing happened to her. She was also very upset and tried to dispute it with the office and insurance company. The insurance company suggested she get a new dentist. She called the office back and they agreed to upfront half her cost. So are these prices negotiable?? Looking back, did I spend $$$$ on procedures I didn't need? read more

I'd like to preface my review by saying I hate the dentist. Always have. I've had extensive dental work since I was a child and although I've always tried to keep up with my routine checkups in adulthood, it was never a pleasant experience. That is....until I found Dr. Omar and CeCe. I found Marina Smiles by accident. I was seeing a dentist in their Bixby Knolls location and then one day I was referred to the Marina office due to an urgent procedure and I couldn't imagine going anywhere else. Dr. Omar and CeCe have bedside manner unlike anyone I have ever seen for dental services. I felt comfortable asking questions and accommodations I didn't even know were available to me in dental offices. Dr. Omar suggested headphones during noisy procedures, offered a warm blanket to snuggle up and was consistent in her communication before/during/post procedure. CeCe is the kindest and most considerate dental hygienist I've ever met. She's incredible caring and dedicated to doing a good job. I can't emphasize enough how big of an impact professionals like this make for someone like me. They love their jobs and it shows. They deserve all the raises and bonuses their office can offer. Absolute gems. read more

Super slow added on's to build up bill and X-Ray happy everything requires an X-ray cant wait to find new dentist

Love this place Everyone is great but special mention to my hygienist Ryan - he is so good. I used to need gas because i had panic attacks but not with him. Thank you marina smiles!! read more

I went in try to figure out what caused the pain as a new patient. The diagnosis was nothing really wrong but "possible aging " plus "possibly bone loss". Then the Dr. recommended to have a "deep" clean. The sale came in, the "deep clean" will cost me $650. If I don't want the full package treatment, it could still cost me $200 more since my new insurance only cover basic cleaning. But I just had my teeth clean in Aug, 4-5 months ago! I went in with a pain, went without being treated at the all, but a lot x-ray taken and their sale pitch. I missed my old insurance and the dentist group I had before. It seems going back to see my old dentist out of my pocket will be worthy, because the trust and professional skills have been built and proven. read more

Super slow. Will wait up to one hour in the lobby past my appointment time for a cleaning. I've had to leave and reschedule just to accommodate. read more

Always trying to upsell you on things you don't need, like X-rays every 6 months - I literally have perfect teeth and no issues. Office staff seems competent but overworked leading to short interactions. Insurance chased me down for "complimentary photos" which indeed were complimentary but were still submitted as a claim somehow which wasted a lot of my time trying to sort out. Switched and haven't looked back. read more