My daughter lives in Birmingham Al. and she called me early Saturday morning saying "Mom, I just…read moresaw a Fatima's Hair Braiding on IG and you got to get your hair braided there today!" So. I called and said I would wait all day for a cancellation. The owner laughed and said she was booked but come on. The Salon is beautiful and the Braider's are nice and very professional. I had a great time while getting my hair braided. My braids are fabulous & classy!

I went to Fatima braiding shop for a 9am apt to get boho knotless braids in a bob. I was there for…read more10 hours and charged $350 plus $35 and left out with not what I asked for.. I didn't say anything that day because I had a migraine n I was exhausted but I reached out not 24 hours later expressing that I was not satisfied. The owner asked me to send her a picture of what I asked for and what received. She could instantly tell it wasn't done correctly and asked if I could come in at Monday at 12 on Monday! Then on Monday at 11am she changed the time til 2pm. She kept asking me what I wanted do and I explained I wanted it out and a refund. She also explained the style wasn't right because my hair was to short and asked if would allow her to do it and I explained I couldn't or wouldn't sit that long ever again, she proceeds to tell me that she could now do it 4 hours top! Do you know how appalled I was! I proceeded to ask for the out, which she had 3 of her braiders do so. Then she only offered me $150 back for my time n inconvenience. I left out so feeling so tried. I should have left after the first red flag. They don't have a price list, they charge different people different prices for the same styles. They had one person start the braid n do at least 8-10 of them the someone rode come braid them down while the other one starts on someone else. My starter braided was working on 4 people at one time so you have to wait til she is finished with others to get 8-10 more braids. Then they don't stay put, their on the phone, in the back trying to eat themselves while your just sitting there! The towels they use after they dip your braids are dirty! The one they had thrown around me had small black bugs on them! The owner always posting she's on trips n dripped in designer but not washing the towels. As a business owner in the beauty/barber industry this entire experience was unacceptable. Once I posted on my IG what I experienced my followers started telling me that the had bad experiences as well and that they couldn't believe I was there from 9am-7pm. I usually let things go but I'm getting my lawyers involved because it's about the principal! Services Braids

Lovely place! Best manicurist ever. My pedicure lasted almost a whole hour. The salon has a very…read morewarm an inviting vibes with adequate parking out front. My feet are happy and beautiful.

I was super excited to return here since I have got my hair cut here before and it was done so…read morebeautiful it was magical. I made an appointment with Essence, where I waited an hour to be seen. Everything started out fine... Until I realized 2 hours had passed and she was still snipping away at my hair. She turned me around into the mirror and I just cried. It didn't look like the haircut I showed her and I just bawled my eyes out all the way home after basically being harassed into paying $35 for the haircut I didn't even like. Will not be returning.

Wonderful human. I came in with an idea, she gave me the pros and cons, and ultimately guided me to…read moresomething I never would have come to myself and could not be more pleased with. Our appointment was also SO FUN. Mandy has created such a safe and welcoming place for all her clients and is so easy to talk to. Our two hour session flew by full of laughter and real conversations. So glad that I found Mandy, I typically don't love salons but I can't wait to go back again and again!

What a great experience! The place is extremely clean and welcoming. My appointment got started…read moreright on time. I booked an appointment to lighten my dark roots. Mandy gave me some great suggestions/advice, which I am so glad that I followed! My hair looks, feels and smells amazing!!! She makes you feel right at home... conversation was so great that time flew by. I will definitely be coming back! Love my hair!!!

I get my hair done there like once a month. I never add any heat to my hair unless I'm getting my…read morehair blown out, and one day I was going to get braids from my aunt, and she told me my hair was damaged from all the heat they put in my hair; it was also very dry. Also, my friend and I went to get our hair done today, and a lady told my friend to go to the Black lady. When my friend was walking over to the Black lady, she shook her head and said no, she isn't taking my friend. Also, they charged my friend 78 dollars when mine was 60 plus the tip, and she and I had gotten the same thing, so I'm confused how hers was more than mine and she didn't tip. The only thing my friend got different from me was her ends trimmed, and that would mean she charged 18 dollars to trim ends, which is way too much; we could've asked my dad to do that for free.

I would like to thank Ana Rodriguez the hairstylist that did an extraordinary work on my hair. I…read moreThank you for recommending the color that you applied to my hair, which turned out beautifully. I am overwhelmed with the outcome. I recommend her 100% and looking forward to see her soon. Once again thank you for your outstanding work.

I've gotten my hair cut here a few times now. I called short notice and wanted to see if they had…read moreany openings and they were able to fit me in today right after work! I didn't ask for anyone in specific because I wasn't certain who still worked here but they got me in with Kaitlyn. First time I got my hair cut here was years ago with Amanda. She did an amazing job. Not sure if she's still cutting hair here but she was very attentive and detail oriented. Another visit I had Breauna (Breanna) not sure of spelling of her name but she also did a great job on cut. She also gave me a bayalage that turned out fantastic! It did take about 4 hours but you can't rush beauty. My hubby gets his hair cut by Chelsea and if I had thought about it, I'd asked for her! But again, I called a little last minute and don't think she was available for the time they scheduled me! I got my hair cut today with Kaitlyn. She was fabulous! She was very friendly and patient with what I needed done. It was a simple cut but she was on it! She did a great job and I'll definitely be back to see her. Overall, it was a great experience and for the price of just a cut, it's a deal!

Had such a fantastic experience getting my hair cut and colored here. My stylist, Teawna, was…read moreabsolutely fantastic and so very personable. She took my hair color from brunette to red. All the sylists were friendly. I am very happy with the results, and I will be back.

This salon is just too darn swanky.....I mean besides the fact that this salon is way the heck up…read more77 N in Mooresville and it is pure hell trying to get there in after work traffic......I love the place! The waiting area is nice and tranquil with lots of artwork(for sale) along the walls, plush seating, dim lighting and just beautifully decorated.......did I mention that was the waiting area? Wow! I only have to make a trip here every couple of months when I'm in need of a hair cut from the cut master herself, Terri! Now this chic knows how to cut and I will drive up and down 77 for the perfect cut and trust that Terri delivers every single time. So ladies and gents, if you're in need of a trim done to perfection, check it out!

Very friendly stylist and cute artsy atmosphere! Sherrie is an amazing stylist and very kind!…read moreHighly recommend!!

This is for a 9 am appointment clearly scheduled in which the picture you see she did this style…read morefor me on February 13,2026. Regardless to the style we agreed for a 9 am appointment so I'm not understanding how you're saying you won't make it in time to do the style. The Thursday prior to appointment day in which was for Saturday April 11,2026 you said "see you soon!" I'm going on a cruise this week and thanks for ruining it ‼‼‼not to mention you tried to blame me saying I sent the picture too late when you are texting me 45 mins before scheduled appointment. Don't you think those are questions you should ask while you're actually booking the appointment. I can't lie the work and neatness is beyond amazing but the un professionalism I experienced I will not be back. You only get one time to do me wrong and then I'm gone

This is one of the best places I have been in 10 years to get my hair braided. They were on point…read moreon time and gave me what I requested. Thank you.

Absolutely loved my visit to Lock Journey!! I am new to Charlotte and was desperate for a salon…read morethat new how to maintain natural hair. So excited about finding my new salon. Much Diva Love to Mz. J & Mz. Stella!! See you in 2 weeks ladies!!

I've come in at least 3-4 times on different occasions to inquire about getting my hair done within…read morethe last 2 years. I have had experiences where I have felt that they didn't want to do my hair. I. Thinking, is it that bad? I haven't experienced welcoming stylists there. Not friendly at all. I've asked about twists and they act like they hadn't had any availability at all for it. Not for that day or other days. It was very strange. I never had this experience anywhere else. I thought, let me give them another chance and tried a different day. They told me to wait until the lady come which I'm assuming is the owner. She had no time in her schedule either. She didn't even check a schedule to see when she would have availability. The customer service here is very poor especially walking out feeling like, what the heck? Nobody in there wants to do my hair? As a black woman with natural hair, I thoughts alone who say they specialize in natural hair, would make you feel welcome and help you embrace your transition. So glad I found a different salon that is extremely helpful in fostering healthy hair!