It is refreshing to be treated like a valued Customer. That's what Katie did at our recent visit to…read moreservice our 2022 Tiguan. We bought the car at Hillcrest Volkswagen and had the most horrible experience with there service people. The most incompetent, stupid service people I have ever encountered. They are closed now and deservedly so. However, those incompetent people were transferred to Hawk Volkswagen (don't go there). They are or will ruin that place as well. Had a check engine light come on. Called Hawk. Spoke to the incompetent Amanda (from Hillcrest) she told me I could have an appointment 3 weeks from the date I called! She has no idea how to support Customer's. And there was no talking to her about at least checking to see if the problem was serious. I hung up and called Sendell. Katie was great right from answering my call. Understood the concern and scheduled an appointment in 5 days. When we arrived at Sendell Katie was there to greet us and handled everything; engine light and oil change. Katie gave us regular updates on the service progress. Katie went the extra mile and found a coupon (that we knew nothing about) from Hillcrest that reduced the cost of the oil change and applied it to our invoice which saved us money. This is what Customer Service is and should always be about. I'll be a Sendell Customer from now on.

Sendell gave me $6000 more than other dealers nearby. It didn't matter which car I bought. I got a…read moregreat deal on a new Outlander. My salesman, Derek Huzicko was terrific. He ran a lot of prices for me on various cars that had the one feature I was most looking for (blind spot detection). Ask for Derek. He takes the time to make sure you get the car you want. He doesn't try to upsell you. Also the finance woman did not try to pressure me to get the warranty. The paperwork she presented me with was actually lower than I had been told. She found some fees that I didn't need. This was a great car shopping experience.

This was the easiest place to be able to look at a car and not feel pressured into anything at all…read more Ayden our salesmen was absolutely amazing and remained helpful, responsible, and respectful the entire time and took his time to explain to us stuff with the process and answered all our questions perfectly, and his manager Doug was extremely helpful in the end with wrapping stuff up and handling calling banks and getting us an amazing deal. I did in fact get my car and it runs absolutely amazing with 0 issues, it was clean when I had very first initially got into it to test drive it, and when I had picked it up to take home with me, if I had to tell anyone where to buy a first car, second car, or even third, I'd refer them here, everyone was amazing!

I recently purchased a used vehicle from aunt pennys value vehicles . Concerning certain…read moreprotection packages that may be attached to the price of the vehicle . The purchase of a car is a negotiation . The dealer corporation sets the add ons . In the end, if the salesman was professional , your payments were what u were prepared to pay and you are happy with the vehicle; all is well . Ps , I'm glad I agreed to the protection packages , I ended up needing them after All !!!!!

Not trust worthy to sell you a car and then back it up. They need to stand behind the car they sell…read moreyou.

I have purchased a car with JD byrider and within a week or two the engine light came on so I…read morecalled made an appointment took the car in they said something was wrong with the sensor or something like that I don't know the air or something I couldn't I don't know I'm not a mechanic so they looked at the car and they told me like I said it was something wrong with the engine not getting the correct ear or whatever then they also told me I had bad brakes and bad rotors well my first question was why would you sell me a card not only did you put my life in danger but you put whoever was in my vehicle in danger knowing the brakes and the rotors were bad and the engine so took the car and they fixed it gave it back to me the same day within 2 days the engine light came on again I called and made another appointment and they would not return my phone calls so I filed a complaint with their corporate you can look it up and also I found a complaint with let me find the information File Complaints - State Attorney General's Office: They investigate consumer fraud and can take action against dealerships. - Better Business Bureau (BBB): Helps mediate disputes. - Federal Trade Commission (FTC): Oversees deceptive trade practices nationwide. - Consider Legal Action - Individual Lawsuit: You can sue for breach of contract, fraud, or violation of consumer protection laws. - Class Action Lawsuit: If multiple customers were affected, a lawyer may consolidate cases into a class action. This is common when a dealer has a pattern of hiding damage or selling unsafe cars. - Auto Fraud Attorney: Specialized lawyers can advise if your case qualifies for class action or if you should pursue individually. JD Byrider Corporate Headquarters - Address: 12802 Hamilton Crossing Blvd., Carmel, IN 46032 - Phone: (317) 249-3000 - Customer Service Email: customerservice@byrider.com - General Contact Email: info@byrider.com Sources: So I found a complaint with both of them I did get response from them so after I filed the complaint they did take my car in and fixed it again . And I just had a friend just bought a car from JD byrider in the same thing happened again to my friend so they are doing this to a lot of people and it's not fair I hope this information given will help some people

Extremely disappointed with my purchase from this dealer. For starters they didn't even have the…read moretitle for my car, I am still waiting to (hopefully) receive it in the mail. Prior to this I told them I was only interested if they could get me a decent loan offer that would be able to do weekly payments (much cheaper than monthly), they were so desperate to make the sale and steal my money that they lied about their loan offer just to get the sale. Now I'm stuck paying over $100 more a month for a car because of their negligence and desperation. Don't waste your time with this dealership.

A perfect car-buying experience…read more Sales rep Dan Piper is exceptionally straightforward and down-to-earth. Dan and the other Fiore Buick GMC staff we interacted with made it truly pleasant and efficient to buy a car with low miles and a reasonable price. Communication was professional, without the pressure that I've received at other auto dealerships. This small, family-owned business is an ideal place to buy a car or truck. For us, Fiore was well worth the three-hour drive from DC. Highest recommendation.

I purchased a used 2016 Subaru Forester from George's Trading Post, Inc. located in Scottdale PA…read more on Friday November 20, 2020. My dealings were done with the owner of the business, George A. Emerick, at the location of his business. The car was paid for in cash with a personal check. I was told during the signing of documents--which included trading in my car--that I would receive the title I signed in his office within a few days dependent on my bank releasing funds. It was more than four weeks, and many phone calls later, when I finally received the title. My bank records show that Mr. Emerick cashed the check on November 20th, the day of purchase. I made multiple calls to his business during the weeks following the purchase and spoke to both George Emerick and his brother, Chad Emerick, about the situation. Chad Emerick said they were waiting for my check to clear. I told him my bank had already processed it. (His bank's information is printed on the back of the processed check and the amount is shown to have been credited to his account.) On subsequent calls, both he and George Emerick asked me to email or fax a copy of the front and back of my processed check. I told them this was not my responsibility, nor standard procedure--that they needed to contact their bank. George Emerick called me one morning, making yet another request that I send a copy of the cashed check. I told him he needed to work with his bank. I had a car with no title, that was not legal to drive for a month, as I could not acquire new plates or registration without the proper documents. In addition to his shady business dealings, Mr. Emerick had the nerve to tell me that he would let his "mother and wife" drive the car I purchased for another winter with the tires he left on the car. He must not care all that much for either his mother or wife, as for safety concerns I replaced the almost-bald tires within several days of owning the vehicle--for an amount of money that was more than he 'gave' me for the trade-in of my used vehicle!

Beware of ANY internet dealings with these guys! Make sure before you pay that you physically see…read morewhat your buying because the description you see on the website and what they tell you is not very accurate at all. We got burned bad.

I sold my car and it was the easiest process ever. Filling out the paperwork online made the…read moreprocess seamless. Carvana lets you know what you need to bring to your appointment and the measures they need to take for the process to be completed. I was in and out within 20 minutes with a Direct Deposit on the way. Would highly recommend selling your car with them. They also offered me the highest than any surrounding dealership!!

I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.

Awesome staff. They go way above what is necessary. In the mortgage business, service, attention to…read moredetail, etc are very important

George P. was so kind, patient and understanding. He took the time to sit with us and go through…read moreour mortgage line by line, explaining everything. He had even taken the time to calculate alternative scenarios to make sure we were making smart choices for the long-term. He made us feel empowered and confident with our decisions each step of the way. His entire team was exceptional to work with. I could not be happier to have worked with George!