Great local jeweler in Healdsburg. Had my wedding ring resized and it was done in an hour. Kelly…read moreand Greg are very nice people that know what they are doing.

Greg resized a vintage ring from a 9 to a 5 - great work! I wouldn't hesitate to use him again.read more

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

Absolutely love this vintage jeweler in Windsor. We made a couple of purchases. So happy with them!…read moreTruly beautiful craftsmanship. I picked up a gorgeous opal that fit perfectly and I knew it was meant for me, and a really nice silver chain for my son. Brenden and the entire crew are incredibly helpful and knowledgeable. They are friendly, professional, and actually take the time to give you their full attention. You can tell they care about what they do. They also specialize in custom rings and use precision technology, which is really impressive if you are looking for something one of a kind. Honestly, it was hard to leave because there was so much beautiful jewelry to look at. Highly recommend stopping in if you appreciate vintage pieces and great service.

Brendan was extremely helpful and knowledgeable. He went above and beyond helping me.read more

We had such a wonderful experience here. I brought in my antique engagement ring with a very thin…read moreplatinum band that had somehow become badly deformed. We expected to leave it for hours or even days, but Mark was there and immediately took care of it in his on site workshop. He handled the ring with so much care and skill, restoring the delicate band back to its original shape. He also cleaned and polished it beautifully, and now it looks brand new again. We are so grateful and will absolutely be coming back.

Great experience! HONEST family owned business- all members very helpful, knowledgeable and…read moreresponsive. Pricing up front for ring sizing and appraisals. Work done in time promised. I will definitely return.

Just a quick note that I can highly recommend Richard, Molly and Carol to help you find something…read morewonderful for gifting this season; from jewelry, new and estate items to whimsical novelties, this is a great shop with old fashioned real customer service. I am beyond grateful to Richard for going beyond and providing exemplary care when repairing my replacement wedding band. I will always be a loyal and fortunate patron of his bountiful boutique! Thank you all so very much! xoxo, Cindy

Thoroughly enjoyed a visit to Something Special Jewelers. It was my first trip and my friend raved…read moreabout Richard, the proprietor. What a gem Richard is...! His estate jewelry is devine, his customer service is impeccable - there's a little something for everyone!

I would give this jeweler ZERO stars if I could. Experience started out ok, but quickly went…read moresideways and cost us $500 to return a ring purchased there that was damaged by the owner. I wore the ring twice and had to take it back multiple times for him to correct his errors. Rodney charged us a "service" fee which was him fixing the damage he caused. He did not provide us with service. The diamond he chose to put in the setting was too large for the setting so the prongs (3 white gold and 1 yellow gold) had to be adjusted as they were catching in material. When prongs do this,they are loose and are not holding the diamond in securely. This problem arose after wearing the ring for 1 day. Instead of mounting the appropriate sized stone in the setting, Rodney put the prongs on the outside instead of the inside of the halo part of the ring so the prongs were placed in the wrong spot and did not secure the ring. He said he would size the ring for me. We agreed a 6 may work, but we all saw how loose it was on my finger. He told me try it a day or two, we can always size it down. The 6 was too big so I took it back for resisting. What our receipt said and I agreed to was a size 5+/ 5.25. Instead of sizing it correctly, he LASERED it down to a size 5. I took it to another jeweler to ask if they could fix the prongs, resize it and give me an appraisal. They looked over the entire ring under a microscope and showed me the shoddy workmanship of the prongs (also 3 being white gold-the color of the ring, and one prong was yellow gold), the sizing being done with a laser, the diamond was not certified and was too large for the setting. I asked the jeweler if they could fix the problems. They said they wouldn't do it due to all of the problems with it. They also couldn't appraise it due to the shoddy workmanship. My husband returned the ring to Rodney who told my husband he'd have to charge a restocking fee and take time deciding how much of a refund he'd give us. I texted Rodney advising him we wanted a full refund as he damaged the ring from the start placing the incorrect diamond, he selected, in the ring (he said my husband selected the diamond but he didn't because we were both at that appt. and never selected a diamond with a specific cut, clarity, etc. Rodney chose to mount the diamond in the prongs incorrectly on the ring. Rodney chose to laser the ring to size it instead of doing it correctly and to the correct size we requested. The ring was not polished; visual laser cuts were seen as well as the defective prongs that had been ground down to alleviate my concern of it catching on material. Rodney said it was a custom ring. The other jeweler said it was a stock ring as Rodney didn't sign the inside of the ring and the diamond had no serial numbers on them. Rodney was irritated with me when I asked for a full refund. He said in a text, do you realize what you're asking for? We are a small family business." And that I couldn't make any demands on if he took the ring back, gave us a refund, etc. I told him, if he purchased something and due to the issues we've had with his ring I'm sure he'd demand his money back. Apparently he saw my plea to have our entire purchase refunded as a demand. I have emails and text messages to back up the facts. I'd still like our $500. back. I don't understand why we should pay him to damage a ring that is unwearable and that I do not possess.

Rodney is the man! He and his wife make absolutely beautiful pieces and have been very helpful and…read moreflexible during the process to make my finance's engagement ring and wedding band. I'll be back for my own wedding band as well.

This place is the BEST. They have designed my favorite pieces of jewelry and the customer service…read moreyou receive every time you are in there is beyond fantastic. I live in Glen Ellen now, and took my wedding bands to a local Sonoma shop to get welded to my engagement ring and I was thoroughly disappointed with the whole process. Their customer service was terrible from the moment we dropped the ring off to the product of the ring. I was so disappointed I realized I should've never gone to another jewelry shop. The ring was bent and didn't even look like one piece. I ended up taking it to Hollingsworth to see what they thought/could do about it and they said they would fix it for me. When they called to tell me it was ready they told me they had to take the old welds off and completely redo it. The ring looks AMAZING. Like it was never bent and it looks like it is all one piece. They didn't even charge me more for the time and effort they put into redoing it. I cannot believe the difference in the quality. They are truly the best. I will post a before and after of the job they did. I am so happy I will never go anywhere else!! Even if that means driving out of town for my jewelry. I HIGHLY recommend this place!!!

I needed my antique Mexican silver earring repaired and they were super friendly and helpful and…read moredid a get job, not inexpensive but quality craftsmanship

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

Spectacular customer service , walked in and was cared for immediately for wrist watch problemread more