At noon, we were without water and I called L&M based on positive reviews from other customers. I…read morewas amazed that they were able to come within 2 hours, assess the problem, and install a new pump and holding tank the same day. Dan and his team are very knowledgeable and efficient. I'm so glad we called them! They even changed the filter in my basement and checked our spigots in the bathrooms and kitchen to make sure that they weren't clogged. I asked about shocking the pump, and they had already put in tablets to take care of it. Fantastic service and very reasonable price.

Our tenant was without water and Dan fit in the appointment in his busy day. He was fair and…read morecareful of trying to limit my cost. The problem was fixed and we are so pleased! WAAAY better than the competition! Thanks!

Steve, Tucker and the entire team at Shepherd Plumbing have been awesome. All of the projects they…read morehave done for me were completed thoroughly, professionally and to my full satisfaction. I recommend Shepherd Plumbing without reservation or hesitation. They are honest, upfront, and fair in pricing.

I stopped in and requested to have the new water tank plumbing lines to be connected on my boat…read more The 1st attempt leaked so I went back and asked if someone else could put their eyes on it for another try. I was told "no, he's all we have" by the customer service/office manager. I informed her it was nothing personal but that someone else might have a better solution. Her rude response was, "We don't even normally do this kind of work ". And, I replied, "Well you sure didn't have any problems charging me $325". I asked to please have Josh call me and left. I never heard from him so hired someone else and all is good now. Shepherd should reconsider who their 1st point of customer contact is!

We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

Without a doubt, their response time is incredible. Had a small pin hole in a copper supply line…read moreand they arrived within 1 hour. Courteous and kind. Explained the repair and addressed it right away. I highly recommend and appreciate these guys. You could not be in better hands. Kudos!

The principal complaint is The Roberson 'Magic' invoice - dollar figure with NO cost itemization…read morefor materials/labor - a retail-based estimate of materials (a la Home Depot) and a reasonable estimate of the hourly labor charge ($ 160/hr/plumber) provided a $ 650 - 700 invoice compared to the Roberson 'Magic' invoice of $ 965. Additionally, the buyer's name was incorrect - a minimal requirement for a valid invoice is correct buyer information. Request to change name was apparently ignored. Transparent, itemized invoice is needed, not required by law, but required by this buyer; correct buyer information, required.

Shaw is an incredible professional with a servant's heart! He is someone who not only does right by…read morethe customer every time but also creates a lifelong client! If you have any HVAC needs, this is who you need to call!

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

Horrible experience. I hired them for a major job and they completely messed it up, pretended they…read moreweren't responsible, lied and evaded. It ended up being months of headache and thousands of dollars in cost.

Holy cow! What a great job they did!…read more I am a tough customer. I have 40 years of experience in various trades and demand perfection. The very skilled plumber, Mike, delivered. I am thrilled with outcome. Great value as well. In addition, the entire group, from owner to supervisor to on-site plumber, is genuinely nice and authentic. Very impressive.