We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

Mark came out same day when I called late afternoon, gave his thoughts on what the problem could be…read moreand came out within the next few days to get started. He was very thorough and called every step of the way to give updates. He even called the county for a lid to something plumbing related that had cracked, and got my mail while I was away. So very thoughtful and above and beyond! It was a pretty significant issue that required a lot of digging etc but his quotes were reasonable and the job was done without a hitch, everything is working as it should and I will definitely be using Quinlin for any future plumbing needs.

Our basement flooded because our sump pump failed. Called to get an estimate and Mark was able to…read morecome within a couple hours to check the problem. Our sump pump was old so it definitely needed to be replaced. He had all the equipment as well as a new sump pump so he was able to install it right then. He was very friendly, professional and knowledgeable. He did a great job with the install and took time to explain everything to us. We will definitely use him for any other plumbing issues that may come up.

Horrible experience. I hired them for a major job and they completely messed it up, pretended they…read moreweren't responsible, lied and evaded. It ended up being months of headache and thousands of dollars in cost.

Holy cow! What a great job they did!…read more I am a tough customer. I have 40 years of experience in various trades and demand perfection. The very skilled plumber, Mike, delivered. I am thrilled with outcome. Great value as well. In addition, the entire group, from owner to supervisor to on-site plumber, is genuinely nice and authentic. Very impressive.

Steve, Tucker and the entire team at Shepherd Plumbing have been awesome. All of the projects they…read morehave done for me were completed thoroughly, professionally and to my full satisfaction. I recommend Shepherd Plumbing without reservation or hesitation. They are honest, upfront, and fair in pricing.

I stopped in and requested to have the new water tank plumbing lines to be connected on my boat…read more The 1st attempt leaked so I went back and asked if someone else could put their eyes on it for another try. I was told "no, he's all we have" by the customer service/office manager. I informed her it was nothing personal but that someone else might have a better solution. Her rude response was, "We don't even normally do this kind of work ". And, I replied, "Well you sure didn't have any problems charging me $325". I asked to please have Josh call me and left. I never heard from him so hired someone else and all is good now. Shepherd should reconsider who their 1st point of customer contact is!

This family owned business is a breath of fresh air. The owner Pat cares about his customers and…read morewill always put forward the utmost effort.

Wow...2nd floor toilet was leaking into 1st floor bathroom....disaster!!!…read moreCalled Pat and he was here in less than an hour and fixed the problem!!! Now that is a master plumber

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

Locally owned. Great maintenance contract options. Great customer service! HVAC, Plumbing and…read moreElectrical services offered.

He was very punctual, he arrived about 15min. before the scheduled time. Very friendly. I would…read morecall him again.

Very unprofessional.He was supposed to come to my home and put a rabbit hutch together.He never…read moreshowed up,Never called never texted,But didn't hesitate to ask for my name and address, Which now,Since he didn't show up,Makes me uncomfortable.Even if he had another job,He could've called to reschedule.If he had an emergency,He could have rescheduled.NEVER CALLED,NEVER TEXTED,NEVER SHOWED.VERY UNPROFESSIONAL for someone who wants to be a business person.Will get this done somewhere else.His name was James.