Always an excellent experience with Dr. Hammond & team. They are extremely professional, always on time, pick up phone quickly, easy check in / out, and excellent communication with clients & staff. Amazing team! I recently had to go in to get scans because I lost my night guard. They got me in quickly and the visit for scans was quick & efficient! The parking is so easy which is a plus in downtown Louisville. Not to mention Dr, Hammond is down to earth, passionate, and an amazing human & Dentist! He is the dentist for my whole extended family!! We all love him, the new added dentist, hygienists, and the rest of the team! read more

We have an amazing dentist who referred us here for SEDATIVE DENTISTRY. When I called to schedule I made it VERY clear it was for sedative dentistry. My adult kids asked twice for anesthesia due to severe ptsd. They were ignored, guessing because they're 20 and 22. Made it a very traumatizing day for no reason. Office staff was very sweet. Not so much this dentist who my 20 year old who was told "don't cry, its not a big deal, just open your mouth wider" They had to sit and explain to this guy that they'd been raped, and this was why they had come here for sedative dentistry. Unbelievable. read more

I'm removing a star not because the care I have received has deteriorated, but because this summer they have new hours and they close at 4pm on Wednesdays. This is probably really nice for the staff, but it pushes the last appointment of the day to 3pm. Wednesdays are the day the orthodontist is available and I need to see her about once every six weeks. It's not possible for me to work a normal shift and make it to Metro Dental by 3pm, which means I have to take time off or ask for some exception to make up time later, which is inconvenient. That said, I'm still happy with the work they do here, and that's what matters more. read more

This is an extremely disorganized, unprofessional dental practice. I had spoken to my new Orthodontist about wanting to find a dentist in downtown Louisville. The Othodontist recommended Dr. Hammond's office. Days later I received a text message from Dr. Hammond's office which addressed me by my name. I have no idea where Dr. Hammond's office got my name and phone number, I assumed it was from the Orthodontist. I called Dr. Hammond's office and left a voice message letting them know I received their text and requested a return call so I could set an appointment to be seen. Instead of calling me back like a professional dental practice would do, they sent me two text messages stating they had texted me in error. I responded to their two text messages saying receiving their texts was no problem and I'd like to set an appointment. It has been over two weeks and no one from Dr. Hammond's office has made any attempt to reach out to me. I assumed Dr. Hammond was in business to provide dental services to those that reach out and request an appointment to be seen. The Orthodontist who referred me to Dr. Hammond has turned out to be a huge disappointment - I don't know if this is a case of birds of a feather flocking together but it sure seems like it. read more

Top notch dentist. I went to him for years when I lived in Louisville. I went for checkups/cleanings and rarely had problems, just a few cavities, so that's all I can speak to. The cleanings were thorough and professional; the hygienists took their time. Early on, they convinced me to floss daily, and I have ever since. At the end of a visit, Dr. Hammond comes in to review the X-rays and do a quick once-over, and I've been able to ask him questions and he's happy to discuss with me for a few minutes. It's usually quite anticlimactic; he was never pushy to milk my insurance or do procedures I didn't need. He definitely seemed experienced when filling my cavities; I think he did 3 at once, and knew which ones needed to be numbed up and which didn't, and it didn't hurt at all. I think the hygienist took over to do the filling, and she was very meticulous, making sure it was filled completely but not too much that it screwed up my bite. My previous dentist's office was older and not well-maintained; Metro Dental Group's office looks like it was built last week, and is in great shape. They have massage chairs for you to lean back in while they work, and the few times I've had to spend any time in the waiting room, it's comfortable and spacious enough, too. read more

Dr Hammond and his staff are incredibly competent , professional and courteous. Always able to fit you in to their schedule, the dental office is convenient with plenty of parking. Had a tooth emergency and Dr. Hammond called me right back and met me in his office on a SUNDAY! I would encourage anyone looking for a dentist to look no further- contact Dr. Mark Hammond! read more

Dr Hammond is great! Was in and out in 10 minutes for an extraction, painless and efficient! Highly recommend.

Dr. Hammond is the most knowledgeable dentist in the industry. He is a complete professional and has a wonderful presence. He inspires confidence and security. I always feel safe and secure. He works on my entire family and we have never had the slightest problem. Above and beyond dental experience. 6 STARS read more

I was visiting from out of town and needed help with a crown. The office was so helpful getting me in to see Dr.Hammond quickly and I was in and out in 15 minutes. Amazing service, thank you. read more

Good dentist, cares about his patients. This is especially true for his fearful patients. He uses IV sedation, well worth the money.

My name is Dudley J Stoer a 67 year old retired plumber and I would like to tell you my story. On 3/17/2015 a crown on one of my front teeth came off, so I went to the internet looking for a Dentist, I found Dr. Hammond, with a 5 star rating, he sounded great so I made the appointment. When we first met we chatted about life, he told me about his eye problem and I told him about my tooth problem. So I handed him my crown and he walked away only to return and show me that it was broken, it was not broken when I gave it to him. He said it would cost $2,900.00 to replace it. $2,900.00 What, I buy cars and trucks for $2,900.00, for one tooth, who are we kidding, for one tooth. Well, what can I do? Dr. Hammond says he will install a new post, take a new impressing and he will make me a temporary for $120.00 dollars, where do I sign up? Let's do this, did I mention that all of my front teeth are crowns. Dr. Hammond installed the post and left me in the hands of an assistant who put that mold in my mouth for the tooth impression and then left the room. Quite some time later she returns and tries to remove the mold. I thought to myself she was gone a long time, remember that I have had the mold in my mouth many times before, she grabs the mold and starts the tug of war process. Well, 30 seconds later she pulls out the angle nose plyers and removes the rapper, Well, I may have bitten off more than I can chew. The next tug of war is three times what the first one was and when she put her hand on my for forehead, I was asking myself what have I gone and done. Well, after pulling and jerking my head all around the mold was out of my mouth, the pulling was so severe I instantly checked to make sure my other crowns were still intact and they were. I thought she was going to get on my chest to get it out. Now let's make that tooth. Well, she damaged both of my crowns on each side of that tooth, my front tooth and my right eye tooth, so now I have new holes in the sides of my other crowns as well that look like cavities. Well, let's install that tooth after more pushing and pulling and grinding she installs the tooth. Well, I look in the mirror and see all the damage to my teeth and I remember what my daddy always said, you get what you pay for. $120.00 two damaged crowns out the door I go. Well, a couple of weeks later the new tooth between the damaged crowns starts to wiggle in and out. Well, now it's very loose. Well, what can we do so I call my Daughter who lives in Chicago whose husband has a practice of his own, she says Dad his time is very expensive and I hope he will have the time to stand behind his work. Well, she said Dad just go and see if he will and please remind him where you found him, on the internet. Well, off to Dr. Hammond's office I go. I greet him and ask how his your eye doing and he replies that it's doing much better and I reply that the Prayer request at Church must be working. I say to him that this is a social call and I would like to give him the chance to review his work, before I post my review about his work, I tell him about the damage to my crowns and Mr. Wiggly, he doesn't even look in my mouth, just says go post your review. I am a retired plumber and for over 40 years I have always stood behind my work. Well, Dr. Hammond has shown me his true colors and to a Senior Citizen I hope he is proud of himself, like my Daddy used to say some people are legends in their own minds. Seniors please beware of this dentist if you are a self pay. Thanks for reading and God Bless, Dudley read more