Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

Professional!! Great service…read moreWas very open with discussing the piano condition I will use him again

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Great on all fronts. They moved and tuned our piano and did a wonderful professional job. Can't…read morerecommend highly enough.

Really polite and helpful - my piano is really old (100yrs!) so couldn't actually be properly…read moretuned, and I don't really know a lot about the inner workings of pianos, so I was impressed with the explanation of what was going on. He could have charged me for a new string but instead gave me a cheap and easy fix so that we can still enjoy it for as long as we can, until we can afford to get the piano fixed/ buy a new piano. He only charged me for his time which was so kind, and my piano sounds beautiful again because I followed his advice. Definitely recommend!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I had an amazing experience purchasing our Hoffman T-128 from here. We worked closely with Mitsuko…read morewho is part of the family that runs this piano store. She was very responsive through email and text and answered all of our questions. We were recommended this place by Opus 1 and came here on a weekday to test out some pianos As we were interested in renting. Mitsuko was incredibly patient with us as we went through each piano and asked many questions. We ended up purchasing the Hoffman and are happy with this purchase and customer service. Mitsuko walked us through the whole process of financing and delivery, she was very transparent. I enjoyed my experience here!

Had nice events at this venue a few times. Owner Mitsuko and her staff were quite warm and helpful.read more

We have been having Tyler service our piano annually for many years now. He tuned it up and cleaned…read moreit out after a big move and several years of neglect. He was able to address some small troubles that were bothering us. He has kept our piano in great shape. The scheduling website is easy to use, and Tyler is very punctual. If you have a piano you know how difficult it is nowadays to find a good reliable tuner. I strongly recommend Tyler to service your piano.

Tyler is always friendly and leaves my instruments sounding great. I especially appreciate his deep…read morecleaning and willingness to work with the pianos tone.

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

Someone took the words out of my mouth when they said Mark Kraig was the premier piano expert in…read morethe Valley. The month before he tuned our 7 foot Bosendorfer we had hired the Bay Area's most prominent self-promoting tuner (I'll let you guess who that is), and the result was a train wreck. For his high four-digit price to "regulate" and tune our piano, he left it unable to play soft notes and out of tune across the high notes. A cell-phone app can help in tuning a piano, but also takes an EAR to hear disharmony. If you're a musician I would highly recommend Mark Krag as your tuner, whom you will also find to be very pleasant and charging of reasonable prices.

Mark Krag has tuned our piano for many years. We have been and continue to be very impressed with…read morehis work. Mark is very meticulous and accurate. He takes the time to do it right. Playing the piano after Mark's tuning is a joy because the piano sounds so beautiful. We have also noticed the bass strings to project quite well after Mark is done. We highly recommend Mark and are very happy with his talent.

Larry is a no-nonsense professional mover who takes a good care of the piano while moving it. He…read morewas careful with all small steps, entrances and drops.

Highly recommend! I received excellent service from a friendly and highly professional mover…read more Moving a piano can be stressful, but they handled the entire job perfectly with zero inconvenience and absolutely no damage to the instrument. Their pricing was also very competitive compared to other quotes I received. I will definitely use them again!

I was looking for piano movers. We went with Bay Area Piano Movers since Michael responded quickly…read moreto my inquiry and the quote is extremely reasonable! Our move is a short distance drive (only 10 minutes drive between two homes) with a few stairs in both places. They finished the whole job in less than an hour. But that already included them pivoting the piano several times as an attempt to go through a very narrow patio with two doors, the team finally decided to take one of the door down, and lift the piano up straight so that the piano could go through. It took them about 15 minutes to move my piano from the truck to our new home - and that included the team cleaning/wiping off the dusts off from the back of the piano. My piano isn't a high-end model. Rather it's an old piano (30~ years) that my mom bought for me when I was a child and now my kid uses it to practice. I still play on that piano too. The team wrapped it well and took care of the move perfectly! I don't move my piano often - like once every 10-12 years. But if you are looking for piano movers at this time, I highly recommend them!!!!!

I highly recommend Bay Area Plano Moving Company for your piano needs. Mike and his crew were…read moreexcellent in carefully handling my two pianos. They made sure my pianos were safely wrapped and moved unto truck. Every detail with the move went so smoothly and I felt confident with their skills and integrity. I will use them again for the next move.

So impressed with this service from start to finish. I requested a quote on yelp and they quickly…read morefollowed up with questions that helped us narrow down exactly what I needed and how much it would cost. The day before the move they called the buyer (me!) and the seller to give a three hour window when they'd pick up and deliver the piano. On the day the seller and I were both impressed by how professional, thorough, and courteous the movers were. Highly recommended.

I bought an upright piano from a local piano store and they used Encore Piano Moving to deliver the…read morepiano to me. Everything worked seamlessly and I was notified by phone the Friday before my Monday delivery of the 3 hour delivery time window. The delivery team was nice and very helpful.