Been going here for years. They have another person with my name and have canceled my appointments…read morebecause they don't confirm who they are talking to. Has happened more than once lately. This is front office 101. I'm going to another dentist. If no one else has your name, I recommend Dr K. Once you get past the front desk they are great. Very frustrating!

Staff is always on time, thorough and very compassionate! The newest Dentist is wonderful as well!…read moreHe really puts my young son at ease. Thank you for taking such great care of our family!

When I first started going there he was great but latter on he started gaslighting me and lying to…read moreme and my wife so stopped going there plus he didn't want to take responsibility for his actions and wouldn't let me come back anyway I am great full for what he did for me but I will never recommend him as a good dentist to anyone

Dr Martin is the BEST at putting patients at ease! I have always had a fear of going to the…read moredentist...EXTREME APPREHENSION! Since I have been going to Dr Martin, I have been able to get work done with little to no anxiety. He is great at making sure you are well taken care of. And he makes novocain shots a walk in the park...barely feel a thing! Trust me, if you are fearful of going to the dentist, Dr Lance Martin is THE ONE TO CALL!

Excellent care and customer service! They provide comprehensive and compassionate patient centered…read morecare. I am very pleased to find such a great dental group! Carly worked diligently to get my son in while on break from college, she went above and beyond!

Park Place dental group is the only place I go for my dental needs. I came over from another place…read morebecause they had missed up my veneers, they didn't match. Park place color matched and worked tirelessly to get me the perfect smile. I even had an emergency on Dec 23 at 4:30 one year and I was in their chair at 4:52 getting my tooth fixed. Can't speak highly enough of them.

The care at this place is unmatched. Dr. Jessica Prograis and her staff are amazing. They are very…read moreaccommodating. The prices are reasonable the facility is spotless. The front desk greats you with a smile and are friendly. You really should try them.

Bad experience with this office. One of the doctors likes to gaslight his patients.at first it was…read moregood but he didn't like me finding way s of care that he wasn't trained in when he was in school

Ok. When i first started w this practice, ALL was well. No complaints but clearly things have…read moregotten progressively worse. Especially w BILLING. They need a new office manager and someone who knows WTH he or she is doing because they will send u a bill without allowing your insurance to pay their part and trust me...if they send you one, DO NOT PAY IT. WAIT until insurance has done their part as their billing practices are terrible and questionable and suspect. Thank me later. Trash the first bill. Will take an act of Congress to get anything back from them. Which is pretty bad and why i shall never return.

Going to Green Mount Family Dentistry landed me in the Emergency Room. The ER doctor told me that…read moreI got an infection, swollen lymph nodes and possible MRSA exposure. Stay far away from the dentists in this Green Mount location. The dentist that worked on me botched a procedure and staff helping her continued to hold suction incorrectly in my mouth after several pleas that it was uncomfortable and painful. They don't listen to the patient and they need to get better training on their profession and patient customer service. Everyone beware! Highly NOT recommend this dentist office.

I ended up coming to this office after my awesome dentist retired. My wife chose it based on online…read morereviews. Dr. R. struck me as a bit of an oddball when I first met him--almost overly cheerful. Over time, though, that demeanor seemed to fade. I never felt like my dental needs were truly being addressed; it often felt more like my teeth were being prepped for future repairs. Then came a visit where he told me I needed a root canal on a healthy tooth. At the time, I didn't question his opinion, but I had my doubts. My understanding is that root canals are typically necessary when a tooth is significantly compromised. At my most recent visit, a molar cracked, and I immediately had that sinking feeling: "root canal." I was right. When I told him I wasn't on board, he simply stood there tapping his foot, waiting for me to give in. I told him I would be seeking a second opinion--and that's exactly what I did. My new dentist confirmed that a root canal was not necessary, as the tooth was still healthy. Unfortunately, that experience caused me to lose all trust.

Never again! They accepted my dental insurance which is one of the best then years later claimed…read morethe insurance company had and audit and said I was not covered at the time, even though I was and the dentist's office will not even set an appointment unless they first verify your insurance coverage. Then tried to send me a bill for it!! AVOID THEM!!

I pondered whether I should write this review or not. Fortunately, I didn't have to make the…read moredecision as it was made for me. About 7 months or so ago I went in for a cleaning and much to my dismay I was told I had 5 cavities. In the first 30 years of my life I had none, but now I have five. That should have been my first indicator. About a week after my first round of cavities being filled the exact spot of one cavity became extremely sensitive to cold or heat so I go back in. Her explanation, my gum has receded some so that was causing the sensitivity on the top of my tooth in the exact spot she filled my cavity. Right, so she puts something on the exposed part of my tooth to help and within 2 days it had all fallen off. Several weeks later I went in to have the remaining 3 cavities filled, only I was told they were filling 2 cavities. After I paid and was about to walk out the tech come rushing out informing me they hadn't filled one of the cavities and wanted to know if I wanted to come back in and start the process all over again. I think not. So by this point, I've decided that I will never set foot in this place again. Now, a full 6 months after my last treatment I get a bill in the mail saying I have an unpaid balance that is over 90 days due. First, I paid my balance in full after my last appointment so why do I all of a sudden have an unpaid balance. Second, how is this the first letter I got concerning this. This insinuates that I've got at least 2 other letters and have not bothered to pay up. I had thought this place was suspect early on but this was just the straw that broke the camel's back. On Tuesday I'm going to go in on my lunch break, pay my past due balance and walk out of that place and never go back. I hope that if anyone is looking for a dentist reads this and avoids this place like the plague. If you are looking for quality dentistry work and a professional experience, please look elsewhere.

I give the Thakker Dental Group a five star rating. Dr. Dipa is the best…read moredentist I have ever had. Her office is inviting, her staff is polite and knowledgeable, and the laid-back atmosphere makes it a very pleasant experience. Her equipment is modern, and the doctor's gentle but professional demeanor only adds to the comfort of the office. If you have had fears about going to the dentist, the Thakker group will keep this in mind and display compassion and understanding. The prices are reasonable, and there are specials sometimes offered. Please make this place your next dentist appointment!!!! Julie Gonzales Edwardsvillle