Sunny, a staff member of Helen's agency, went out of his way to help me with an insurance issue…read more Sunny was patient and explained everything to me and contacted the insurance company to clarify and resolve. He was very prompt and courteous. Thank you Sunny!

I had a fantastic experience with Helen Wang's Allstate Agency for auto insurance. Helen and her…read moreteam are incredibly knowledgeable, patient, and genuinely care about finding the right coverage, not just selling you a policy. They took the time to explain my options clearly, answered all my questions without rushing me, and helped me get great coverage at a competitive rate. The whole process was smooth, stress-free, and surprisingly fast:) thanks for the help!

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

Came here to do a title transfer, very friendly service. Process was simple and fast. You get…read moreyour new registration on the same day. Service fee was reasonable to avoid going to DMV to waste your day. Highly recommended

Incredibly bad customer service. He Samuel is not fit to…read moreassist when customer needs help he will only be available to pester you until you get a policy. I called in and Erica just kept transferring me. C.S kept disconnecting the call, because no one understood how to help me. Had to call back to speak to my "agent" Samuel, who is condescending and rude. a 1min phone conversation he made me even more upset than I was instead of offering help. And his solution was to tell me " I will cancel your policy" Erica is just there transferring calls. Stay away from this branch.Allstate is a good company but this branch is not the best.

All-State insurance definitely 10 stars Mr Samuel one of the best agents that I ever worked with…read morethe lats 7 years I do recommend Mr Samuel to family and friends always he got the best insurance rates al over California im so happy with his services . Usually I call to ask questions or add family members to my insurance the office answers calls so fast .Mr Samuel your business is platinum service VIP service It's a pleasure working with you and All-State Mr Samuelall all the blessings top service in town . Peter ss

Warm welcome smile by Crystal who check us in to get a quote for car insurance. We got Jose D. Mota…read moreAgent given a great quote & explained so clearly everything to my son & I. Exceptional Service made us laugh that my son decided right there to get insurance policy. Loved coming here always have bottle water and free gift's when gotten whatever policy & whatever supplies still available. Then for car registration Agent April assisted to help with all forms to correctly fill out. Then offered if we want to hear about Life Insurance, taken us to see Agent Jeff Cornejo who was so friendly and explained all the different Life policy. Thank you to ALL AAA Agents for all your Exceptional Service today !) Highly Recommend this AAA location;)

Great and very efficient service, employees are ALL very friendly and welcoming (I must have…read morereplied to six, "good morning" from various employees), the entire office is very well organized and as long ac you ate a member, you can take care of ALL of your vehicle's needs such as registration, renewals, as well as travel arrangements and so much more

Amazing customer service. Maybe some of us have had the unfortunate experiences of dealing with…read moreother insurance companies who make it difficult if not impossible to speak with someone, or their response time is painfully slow, or their website is difficult to navigate or they honestly give off vibes that are sketchy and make you feel like you can't trust them. You will get none of that here. The customer service is exemplary, they quickly respond to your needs with a sense of urgency, the website is very user friendly. They make it so easy to see all the details of your policy or payments. And you immediately feel like you can trust them. Thank you Hector for taking the time to call me and help me renew my policy. You made it so easy and efficient. I really appreciate that.

Alan Lee has one of the most knowledgeable and patient agents I've encountered. I've had many…read moreinsurance policies before with other carriers, and I actually never understood what I was actually paying for. Such as your Bodily Injury coverage on an Auto policy. I've always understood that insurance is by law required. But never understood what I'm actually buying/paying for. Until I called Alan Lees office. The agent John was patient enough to answer all my questions I have on my coverages. In addition, he was more than willing to show me and tell me what discounts I was able to get to save. Unlike other carriers where they just tell you "hey ___ this is your quote $______ per 6 month/ 12 months" In conclusion, I would highly recommend Alan Lee Insurance Services to anyone who's interested in getting insurance.

Look for Christopher Lee!!!! He's really the best insurance…read moreagent I've ever met. I've had a rough life in the past couple years, and the insurance premium kept going up for all the traffic tickets and accident I had. Christopher has been the agent who handles my insurance policy, and I have to say he's really patient. Had to admit that I was really rude to him. Especially I cursed a lot because the insurance premium went through the roof, and I really had a hard time to afford it. In the past three years, every time I called to argue about the premium, he always tried to offer me different plans with different coverage levels. He even explained in detail what's the difference between each plans, like how much I might need to pay out of the pocket with low coverage, how much I am wasting on insurance premium with low deductible, or what situation I might get into with higher deductible. Seriously, I've never met an insurance agent that would do that for customers. Most of them just want your money. I still remember the accident I had back in 2014 after I removed the full coverage. The insurance company told me that they not gonna pay to fix my car, and I was extremely pissed. Every time this agent office called me, I just hung up. Christopher called me almost every other day and tried to help with it although the accident was my one fault, and there was not much he could do. I really appreciate all the helps he's offered when I was struggle with life.

I am so very very impressed with Maria Galli Insurance Agency and how they handled my concerns…read morearound missing payments from my bank for my homeowners insurance. Kashi was very clear. He said "that is how we do things here. WE are very thorough." the way he said it.. I believed to and became very calm :) . I am so relieved that he will be regularly checking up to ensure payments are received to avoid a cancellation. I am so happy/pleased with Maria Galli and her team. I highly recommend the Galli Insurance Agency Group!

Ever since State Farm through Maria Galli's team took over my insurance needs the respect and…read moreprofessionalism has been evident and consistent with the friendship back in the days way before Covid that even through the social distancing experience the team has maintained the same level of professionalism. The communication is via phone, Text, Email, and now my phone allows me to track the status of my claim with ease! Wow, Highly recommended. Thanks