Isabel Gieser is super helpful!…read more Knowledgeable and respectful of time. Definitely recommend.

* I've had Geico Auto Insurance for 21 years now, & in that time they've never paid an accident…read moreclaim in my behalf. * But 3 weeks ago I accidentally scratched a parked car at the grocery store & waited for the owner to return from shopping to alert them. * It was a tiny rear bumper scratch & barely perceptible unless you were specifically trying to find it. * Anyway today I received my Geico bill & it basically doubled from $53 monthly to $99.90 per month. * I later spoke to the Geico representative & he was impatient with no explanation or valid reason for the major increase. * I'm a little taken back that after 21 years of paying ever-increasing premiums to Geico (with no accidents), that they doubled my monthly payments the first time I actually used their insurance service, for a minor scratch. * Needless to say I did not get a comfortable, confident or warm & fuzzy feeling from the stern customer service handling of this issue.

This review is for Geico auto, my vehicle was recently damaged in a hit and run accident, i am…read moredisabled and when i noticed the damage i couldn't pin point where the accident took place, to make matters worse, my wife had just switched insurance to geico 2 months ago due the fact it raised a red flag due to new policy, adjuster Justin went as far to try to say this was a fraud case, i was the one that submitted the claim instead wanted to deal with my wife , never asked for pictures of the damages to my vehicle refused to talk to me until i reported him to his supervisor, nonetheless after talking with Justin i can tell by tone of his voice he had made up his decision to reject the claim, i told him i would take care of the damage my self and look for another insurance company, very rude no customer service skills at all it should not matter if policy is new. things happen, don't go with them they don't believe in accidents

I got there at 5 when it says it's open until 7. It looked empty, lights were off. No signs were…read morepresent. Maybe this location is closed?? There should've at least been a sign or updated yelp hours.

I had been a GEICO customer for decades with excellent credit and no intention of using my vehicle…read morefor commercial deliveries. Before considering a part-time delivery opportunity, I did what I believed was the responsible thing: I contacted GEICO to ask what commercial insurance would cost so I could determine whether the opportunity was financially feasible before ever using my vehicle for business purposes. I was quoted approximately $516 per month for commercial coverage. Because that cost made the opportunity impractical, I never moved forward. I never completed a single delivery, and I earned no delivery income. Despite that, simply requesting a commercial insurance quote--and never completing the application or using my vehicle for deliveries--resulted in GEICO deciding to cancel my long-standing auto policy. What was most upsetting was the wording of the cancellation letter itself. It stated as fact that I "use" my vehicle for deliveries, which is unacceptable under the policy. That statement is simply untrue. I never used my vehicle for deliveries, and I can document that I completed zero deliveries and earned zero income. As a customer of many years, I expected the opportunity to clarify the facts before such a serious decision was made. Instead, I was left feeling that simply asking how to comply with GEICO's insurance requirements before accepting any delivery work ultimately led to the cancellation of my policy. I am deeply disappointed by how this situation was handled and by the lack of consideration given to the actual facts. Based on my experience, I would NOT recommend GEICO.

f this company, you can never get them in the phone and if you want to cancel you policy it seems…read moreyou just got to jump through freaking hoops with this place . been trying to cancel since January it's now freaking JULY WTF !!!!!!! and if I could put a negative freaking number in rating this company, I would, it just won't let me!!!!!! FU GEICO

GEICO seems to spend more on advertising than on taking care of its customers. A friend of mine had…read moreher vehicle totaled, and more than three weeks later her claim still hasn't been resolved. To make matters worse, her phone calls and emails have gone unanswered. Customer service like that is disappointing. I'd rather pay a little more for my AAA auto insurance than risk being left without transportation when I need help the most.

Do NOT I repeat do NOT get Geico. If you're ever in an accident you might as well pay for it…read moreyourself you would definitely get faster service. I was involved in a hit and run and I've now been a whole MONTH without my car because every single rep "helping" me with my case is anything but helpful. I've had to make dozens of phone calls because no one would give me any updates. Everyone in their claims/adjuster department is just horrible.

Thank you Clio, for working with me in trying to find the best quote for my next car. She did an…read moreoutstanding job explaining to me how the different categories in full coverage insurance works and was able to run numbers for me based on how much I wanted my coverages to be. Super straight forward and informative, and I thank her for her patience and ability to answer my inquiries. Definitely recommend her if you want to start looking at geico insurance or a detailed quote.

Andrea Tapia is the one who helped me with getting set up and she was amazing! I had a lot of…read morequestions and concerns, she was able to answer them all in a timely manner with kindness as well. I will recommend this place to friends and family. They saved me about $600 a year with better coverage than my last provider. Glad to be a part of the Geico family. I posted this review on Google as well, awesome location!

If you haven't gotten a quote with Jojo (Joanna Flores) then you need to ASAP. Jojo was literally…read morethe best Insurance Agent I have ever dealt with. She attended to all my concerns and questions, and trust me I had a LOT of questions. Super patient and a great resource. She actually cared about what my priorities were when it comes to car insurance. Even with full coverage and some add ons, mine and my boyfriend's quote saved me $100+ dollars than what we were paying. I was astonished by how much it dropped so I switched over as soon as I got my quote. That's more than 1.2k in savings each year! I'm extremely satisfied and will be recommending all my friends and family to her. (I'm not being paid or given anything in exchange for this review. I'm genuinely this satisfied with the car insurance quote I received.)

It's a good insurance can't lie about that we all know that…read more BUT ..... I was paying more money cuz I had a point on my driver license okay I had a ticket but I paid that shit and it was removed from my record couple months ago (The Point ) They told me I was gonna get a discount cuz of that my insurance it was gonna get cheaper so I wait for them to told me about the price and all that but they said I have to go to the dmv and get my driving record and take the papers to them (like they can't even do that? Call dmv and asked for that ? That's to much for them to do I think they just setting in the office ?) ok I bn busy I told them and they say it was okay when the contract ends I was gonna get a refund witch is was couple months ago I was supposed to get like 300-400 back ‍ Where's my fucking money ? ‍ I feel like they stole my money they rob me Telling me I was gonna get it and save more money cuz I got the point removed from my license and today they told me something different Geico is stilling my money Today I renewal my contract and I don't have the point so I'm paying less and that's what I was supposed to be paying after I got the point removed from my license Hope I can get that money back With all this pandemic and shit y'all making money not us as a regular customers , hope you understand and appreciate yo customers more

Love, love, love my insurance agents at Allstate insurance team at John Budge. I 've had the…read morepleasure of working with John and his team for over 8+years. My most recent experiences the last year and current have been with a wonderful agent named Judith Mascorro. Judith is so great! She is so helpful, knowledgeable, and overall pleasure. She has great customer service and makes the whole process so smooth. If you are looking for a great company and Agent, she is your girl! :)

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

You cannot miss with Nona Tirre. Nona is a high energy and gracious professional insurance agent…read more She really cares about her clients and is oriented toward individualized customer service. Nona throws herself into anything she does, and that will include helping you with your needs if you chose to work with her. She has been honest, caring and skillful in helping us. When you need her comforting help, you will be glad you chose Nona.

Nona Tirre and her team are simply amazing. My entire family are very happy with this State Farm…read moreoffice. They truly care and have the best customer service ever. Lily is also amazing. They go above & beyond. We highly recommend Nona & her incredible team.

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

I've had Adriana's insurance for a few months only but I have found them to always be extremely…read morehelpful. Recently needed help with my insurance and Fernanda was so helpful and pleasant to speak with, she eased all my worries and provided me with all the necessary information

Got a quote from Eduardo & Ricky helped me get locked in. Super awesome guys and service was…read morefantastic! Had a few questions and so I called and got answers on the spot and even a call back! Keep it up guys! Forgot the woman who helped me on the phone but everyone is great.