Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

What an amazing job Lucas and his team did on my bathroom tile! To begin the project, floors,…read moresurfaces, etc. were protected from dirt and dust that can occur during tile installation. Lucas patiently reviewed design options with me and provided insightful guidance throughout the install. The attention to the smallest detail, combined with the use of a laser to ensure straight lines of tiles was impressive. No detail was overlooked! The color selection of grout was carefully coordinated with the tile. The workmanship is OUTSTANDING! The team demonstrated the same quality standards as they grouted and cleaned the tile repeatedly. Upon completion, Lucas, and his team cleaned the bathroom, and their work area. Soma tile was on time and a pleasure to work with! They truly are craftsman and take pride in their work. I would strongly recommend Lucas and his team.

Natalia R. was so helpful. She helped us pick out all the tile for our new primary bathroom. She…read moregot us samples and was very responsive getting us quotes. Pleasure to work with!

Five of my ten tiles in front of my fireplace have a long crack that runs across them. We…read morepurchased the house when there was a small crack on two of the tiles, but it slowly took over all five on the second row. It irritated me so much that I knew I had to replace the tiles. However, it is a pain to try and match a random tile that was used over 20 years ago. Add to that the size of 13 by 13 and it turns into a miserable Easter egg hunt for the closest match. After figuring out both Home Depot and Menards really do not carry 13 by 13, let alone 12 by 12, as well as not really even being a good match I trekked out to the Tile Shop in Countryside. The sales associate showed me my two options. Two. This was all. Of course they would both also be out of stock and would have to be ordered. The gentleman who assisted me was very helpful and kind. Although he didn't have the supply, he called another Tile Shop that did. He also provided other alternatives, which I truly appreciated. Add that to the fact he was understanding about my plight and this gave me an overall positive view of The Tile Shop.

I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and…read moreaggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. The COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy, should be avoided. The online Customer service and Corporate Customer service elements of Floor & Decor are helpful and responsive. The Aurora store was exemplary. I strongly discourage shopping in this store: The management practices and dismissal of corporate policy exposes customers to a potentially untrustworthy and unreliable business experience.

Ashley helped us select just the right tiles at a very affordable price. Floor & Decor makes it…read moreeasy for our contractor to pick up the tiles at their business.

I hired The Grout Medic to replace the caulk in my shower, but what I got was an entirely new…read moreshower stall. They not only took out the old caulk around the tile and replaced it, but also the clear caulk between the glass and the framing. And not only that, they cleaned all the tile, grout, and glass surround. Pete was meticulous. He did an even better color-matching job of the caulk than what was there originally.He also found some areas under the entrance to the shower stall that had never been caulked. You had to lay on the floor and look up under the doorway to the shower to be able to see it, and he found it and fixed it. Their service isn't cheap, but you know what they say, you get what you pay for. With The Grout Medic you get MORE than what you pay for! I highly recommend them.

After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

Unbelievable team to work with. The cost of the project compared to the work performed was…read moreunbelievable value. Especially compared to what other folks were quoting for the same work. Ideal company to work with for any home remodeling or repair work. Anthony has an amazing team and is great to work with. Their integrity is top notch and they take so much pride in their work - they won't quit without 100% satisfaction.

Anthony and his team were great to work with and did excellent work. I was managing an extensive…read morerehab project from another state, and their communication was exactly what I needed. They kept me consistently in the loop and were proactive every step of the way. There were a few items that didn't make it into the original scope of work, and Anthony took care of them without any additional cost. Any change orders I requested were handled professionally and without issue. The project came in on budget and on timeline, and they were also great about offering suggestions and options to help keep costs down. His quote was on the lower end of the others we received, and the quality of work was excellent, and I couldn't be happier with the outcome. I highly recommend Anthony and his team.

Radek was quick with a quote, easy to schedule and offered advice on materials. On the day of…read moreinstallation he was prompt, prepared, and worked efficiently. He did a beautiful job installing our backsplash, we absolutely love it.

Very responsive, came on time, did excellent work-making our shower look like new…read moreKept the workspace clean and completed everything in a very timely manner Would certainly recommend him and will work him again at any opportunity

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

This company had good prices and good communication. I bought the flooring and got it installed…read morefrom same company. Kevin and Gustavo were both very punctual, polite, and did excellent work. I couldn't possibly recommend this company more!

I had DeSitter Flooring install carpeting in my living and dining room on 3/3/3035…read more Let me tell you, I could not be more pleased. The workers moved my heavy furniture and worked quickly and efficiently. I took a nap while they were working and when I woke up the carpeting was down and all the furniture was back perfectly placed. Elizabeth at the LaGrange showroom suggested a pattern she thought would look good with my furniture and boy was she right! The carpeting looks beautiful. I highly recommend DeSitter and would NEVER think of going anywhere else.

They deserve zero stars ... ordered a carpet and paid for it the same day. Weeks passed and I heard…read morenothing. They can't locate the order then they say it wasn't paid for and carpet can't be fabricated until paid for. And some other nonsense about changing card processors and and they can't keep card info for more than two weeks. Don't spend your hard-earned money on these folks.