Highly recommend Markel to anyone. Customer service is outstanding and pricing is fair!

Stay far away from this place. They are a bunch of scammers. Using these clowns for Worker's compensation and they are not only charging more than State Farm, they make you work for them and fill out tons of paperwork so that they can charge you more. At the end of the day, our Policy with Markel was $800 more than State Farms. Insurance is a scam as it is, but these guys take it to a whole new level. Legalized robbery. read more

Easy to get ahold of someone. Called and actually spoke to an agent on the phone (not a robot) who put together a quote for me that was reasonable in cost as well. read more

STAY AWAY!!!! just got a quote for our bikes - for quadruple the price of everybody else... look elsewhere. read more

Good service at a fair price. I've had several insurers for my bikes and Markel sparkles in comparison.

Inexpensive, Professional and helpful. I recommend them for the SBO, Sole Proprietor and Self Employed. Milo Alexander read more

Process is quick, precise and issuance is even faster. Underwriting very responsive and quick turnaround. Website easy to navigate and rating immediate. Easy to do business with. read more

I started a pay-as-you-go workers comp policy for a part-time employee. They kept billing me even after the employee stopped working. They sent confusing bills and charged me well beyond the employee's work. They sent me to collections and could never clarify what I was paying for. Ultimately I paid about $300 to them for about $1000 payroll to my employee. read more

I've had coverage with this company for over a year and they are excellent with competitive pricing!

Do not do business with this scam insurance company. They sell insurance that you can't actually use unless you die, and I am not talking about life insurance. I am starting a class action lawsuit against this scam company. Please contact me if you would like to be a part of it. read more

Markel, the holding company for Evanston Insurance Company, has in my opinion violated the law by denying coverage on an insurance claim that my business brought. After taking several weeks and not communicating with our business, we were finally made aware of a "denial of coverage" and Evanston has decided that it is going to relinquish its duty to defend. I've filed a lawsuit against Evanston Insurance Company and am currently in the process of putting together a class-action lawsuit that pools together the dozens of other companies that are similarly situated to our business. At the very minimum Evanston Insurance Company has a duty to defend, including during the period while my lawsuit plays out against them. Markel is a publicly traded business and its CEOs (yes they have 2) Thomas Gayner and Richard Whitt III each earn over $3M annually. The stock is currently trading at over $1000 a share, which makes sense because from what I've read online, this company is notorious for denying coverage to its insured and deploys all types of delay tactics that appear designed to frustrate the insured to the point where they give up. Luckily I have immense experience in litigation and the financial means/know how to bring a class action suit whereby I plan to start deposing the staff of Markel to learn about what I believe are illegal insurance practices. If you have had a bad experience with this company get in touch with me. read more

They will be your best bud as long as your checks clear and you never have a claim. Then they treat you like garbage, hardly respond and once they dropped my property policy $5000 a year, they increased my liability by wait..... you guessed it...$5000 a year. Worthless and why we can't trust insurance companies. Pathetic way to treat people. read more

This company is very professional as well as compassionate when having to deal with injury claims. My horse went through medical treatments and unfortunately after treating, I ultimately had to put him down. They made the process as easy as possible during a stressful and sad time and I truly appreciate their professionalism. Would highly recommend!! read more

We got a business policy with Markel. Had one claim and they canceled us after. It took them 6 months to pay the claim. They want the premium but don't file any claims. Stay await!! read more

I have been a customer of Markel insurance company for 6 years. I have always made payments on time. After paying my insurance for 6 years I had a claim due to a cracked water pipe. The damage was minimal. After paying my premiums on time for 6 years, I was dropped for 1 claim. So my concern is what is the point of liability insurance if you can't use it? This company is a completely fraud! read more

I still have a case pending with them C085387 with proven damages over $100,000 with receipts I had a renters policy that states damages caused by renters on the policy. I had rented out two adjoining structures to one Tennant. Both insured by Markel, both of them were vicious torn up by the tenants. The damage was witnessed by at least 6 flathead county deputies who had to escort the tenant off the property I had 4 other non partial witnesses who took pictures, and videos of the damage. Had independent contractors clean up the damages and bill me for the repairs. Nothing to hide here. Markels adjuster came out and looked at both units, with the walls, doors, windows, kithen cabinets, and toilets and countertops all kicked and smashed in. Since the tenants made the toliets useless, the tenants just the floors to deficate. Trash, rotting food clothes, garbage bags filled the unit that it was difficult to walk around. I have never seen a bed bug before in my life, but when we were removing the bedroom furniture, the beds had 2 or three inches of dead bedbugs between the mattresses and the frames. Yet, the insurace company paid me $4500 for both units and claimed that the tennants were a bit "messy" and refused to pay the rest. I have owned rental units for over 30 years, I know when a unit is messy, and i know when a tenant deliberately goes out of his way to damage a unit. I filed a police report. Told the insurance company, but they did nothing, but twist the narrative to try and sqirm thier way out of paying on the policy that states damages caused by tenants $125,000 each unit. So before you even think about using this company, think twice! Dont believe me? Get in touch with me i will share my policy and all the facts. Agents emails etc. Phil@preeng.com ​ read more

Markel like most insurance companies runs a split organization, agents and underwriters issue policies and adjusters handle claims. Unlike most insurance, Markel has made this a toxic division: Agents and underwriters issue thin policies with more promises of coverage than exist and underwriters do intentionally poor reviews of liability expenses to be able to deny nearly all damages. Review your claims with an underwriter, and they'll tell you there is definitely coverage here, just submit all your expenses and then the adjusters lie and say there is no coverage, many times without ever reviewing your submission. read more

Markel has the BEST customer service and very easy to work with. Very responsive and responsible. I highly recommend them.

Service # 1 .... affordable pricing Don't let it go by without a try If u have any questions- just give them a call - they talk in terms u can easily understand and make the right decisions read more

Excellent service and prompt service. I'm very happy with this company and would definitely recommend them. read more

If I could I would give it a ZERO. Ridiculous service. There is a lack in communication in audits. They just want us to pay money even though we are on time with all documents. If you're reading this DO NOT commit and sign with them. read more

Don't waste your time with these guys. Got an offer in the mail telling me they would beat Geico by 35% plus 10% over that. Called compared apples to apples they where 200.00 over what I pay for motorcycle insurance with Geico. Save time, save your money don't bother. read more

Markel - No savings - Insurance Near Me - Glen Allen, Virginia

I bought there workman comp in California and they played games made me pay drivers rate for secretary even when we shut down for Covid, They still charged me additional 750 dollars. read more

Need Insurance for a party. THIS IS THE PLACE. Great to work with on line. You can print the policy out and the rate is amazing. read more

Great to do business with. Pay only what I owe, when I owe it. Easy monthly made payments. Highly Recommend JM read more

Markel/FirstComp is just awful. I contacted my payroll company in March to cancel services and my insurance policy. The payroll company failed to inform me that I'd need to fill out a form to 'officially' cancel my insurance. I contacted Markel via email about a month later because I got an email about my policy. They replied that I had a pending audit, but I didn't receive any audit paperwork and figured it just took a few weeks for everything to settle between departments. I got an email from them a few weeks ago about my policy being cancelled for lack of payment. Of course there was no payment, it was a pay as you go policy and we had no payroll, but why was the policy still open? I got in touch with my old payroll company, they confirmed the call I'd made and apologized for the miscommunication. They submitted the required documents with a request to back date the end of the policy and provided some supporting documentation. Markel denied the back date, but didn't bother to notify me. Today I got a found out I owe just under $2000 for a policy that I never used and never authorized. When I contacted their customer service department their rep, Corey Curly (supposedly), he was not only unhelpful but he was pretty much a total *expletive-expletive*. Hands down the biggest *expletive* I've ever had the pleasure of dealing with over the phone. My payroll company expressed regret and made every effort to advocate for me. Apparently the best I can hope for is a reduction of a few hundred dollars, since I had no payroll or income. As far as I'm concerned any small business would be better off paying a little more for a better service. read more

Don't use them or Evanston Insurance company. They don't want to work with business and in a time of Covid gave me an audit notice and demanded payment in less than eight hours. I'll be changing ASAP and will never work with them again. I'd rather close than deal with these people. read more

I would avoid this insurance company. I was insuring 3 bikes, I sold one, called in to have it removed from my policy and was told I would be seeing a $20 credit for the balance of the policy period. Wrong, what I got was in invoice, because, my insurance rate for 2 bikes is now higher than the premium was for 3 bikes. The bike I removed was about a $150/yr to insure, my new rate with 2 bikes is now $190 higher. So dumb. So now I have to go motorbike insurance shopping again.... read more

Provide a great service with a great prices. Customer service are kind and friendly and helpful with my company auditors. Give me enough time as I needed to get my paper work to be done and done time. read more

If you have horses you know they are expensive. When unexpected medical bills like colic happen it is heartbreaking. This insurance has saved my horses life by giving me the option to allow the surgeons to fix my horse. read more

good price provided good service. easy to contact all answer are clear on email, Kevin and Aaron very helpful even on the Holyday at the year end. Thank you read more

As far as I'm concerned Markel is at the top of the class in Work Comp carriers. Their rates are reasonable and easy with monthly payments available. read more

I got business liability insurance - what a RIPOFF! Check out Covered Wallet - they are fair. We had a policy for like $300/mo. I have NEVER had a claim or issue, of any sort in 5 years and 25,000 people. (Lice Removal Salon - 100% natural, non-toxic product). When we make $75K more than we projected...they charged me like $2500 RETROACTIVE....BIGTIME RIPOFF....do COVERED WALLET - they are fair and honest! read more

Forever using Markel!!! Love they have great customer service pretty affordable and love the automatic payment system they have read more

Avoid at all cost. I used them to for my business 10yrs no claims. I know longer use them but they keep sending bills. They are criminals in my mind. Markel has been trying to extort me for almost $1000. Over a yearly audit that I did do and they admit they have. They give you a nasty letter saying you owe them for not doing the audit, that I turned in. Markel agent said they have the audit but they just have not processed it yet. They give you deadlines but don't feel the need to get that fake charge removed from your bill. The only thing this company does is send bills. My advice pick a different company for business insurance. 11/14/22 never again. read more

Total lack of response from this insurance company claims rep. Had to file a complaint with NYS DFS, Better Business Bureau and now yelp. Let's see if we get a response-should a claim take over 6 months to review? Communication and customer service are non existent. Stay away! read more

Unfair practices Avoid doing business with them! I am starting a business. I signed up for workers comp with them and found better rates somewhere else. I canceled after 3 days. Now they are making me go through a full audit and request payment of premium. I did not even have any employees yet or run any payroll. Scam. read more

It's simple, I needed full coverage motorcycle insurance. I have experience and a clean driving record. I contacted 3 companies for quotes and Markel came in between, $300-$600 dollars CHEAPER AND WITH BETTER COVERAGE then those other 3 companies whom I won't mention except to say that they all spend a fortune on TV ads touting how cheap they are! read more

I'm a small business owner and when I canceled my workers comp policy they overcharged me $1,200. When I pointed it out to them they treated me as if I was trying to scam them! They have been dragging their feet with an audit and every couple of months they will ask for more paperwork... these guys are scammers. Stay away from them at all cost. read more

Great pricing, easy to get covered in a few minutes online, and now I can ride with peace of mind. Do yourself a favor though if you do any long rides, and just add the $25 roadside assistance. My buddy and I rode 1,800 miles and he got a flat in Dallas, and really wished he hadn't tried to save the $25 when he had to have a tow! read more