This was a wild ride. Food solid 1/5, Coffee 2/5, Ambiance 3/5, Service 2/5, only because she tried…read moreand I have had worse other places.
We came here only because of the reviews, which in hindsight, I should have read more carefully. The front has a large Grand Opening sign, which I thought was odd with all the reviews. We were seated inside which was surprisingly hotter than outside. She said she would be back with water. The water took 10 mins, and when she dropped it we asked if we could order with her. She said, "Sure, I'll be right back" before disappearing for another 10 minutes.
I had planned to order the chicken & waffles that were on the website, but the menu when we arrived was completely different. Since I don't eat eggs, I went with a side of potatoes, the sourdough bread plate with strawberry jam and bacon. My girl got a breakfast burrito no meat.
30 minutes later, they brought out my bacon and then 5 minutes after her burrito with my potatoes. No biggie, the waitress realized the misunderstanding and asked if I wanted my side of potatoes and I am so glad I said no just based on time. We both agreed those were the saddest potatoes we have ever had, just oily, stale, and unseasoned. Then she took a bite of the burrito; the tortilla was undercooked, and there was tons of bacon. Next, my "sourdough" was delivered, which was just two pieces of white bread. My girl laughed and said, "You are paying $12 for bread."
We asked for the bill because we were late for volunteering, and it wasn't edible. The server could tell we were frustrated, and I explained I ordered sourdough and the burrito was supposed to be no bacon. The waitress repeated that's what she put in the computer and we could talk to the owner who was also the chef's wife.
The lady comes out, I explain the situation, she looks at the menu, and it's clear she doesn't know what sourdough is and English is not her first language. It then becomes clear that they don't know what's listed on the menu.
The most shocking was that she then took the fork and began picking the burrito to find the bacon, like we were not being honest. They took both items off the bill. We still paid for the coffee, bacon, and the bread that was on the menu for $12 only rang up as $5, and the jam was "on the house" since apparently it's extra. I have never spent +$20 and still been hungry like that; what a disappointment.
Our water was never refilled. The entire hour we were at the restaurant, despite me asking multiple times. Do yourself a favor and don't go.