My husband and I visited the store in Tyler and were greeted by an employee who has worked there…read morefor 16 years. I knew he was the one to help us because he wore a tape measure hanging around his neck. We were looking for a new suit and a sports coat....I regret not writing his name down because this gentleman knew the merchandise so well he could describe which ones were the most comfortable for this Tyler heat and humidity in the summer. This store happened to be making immediate preparations to close and move to a new mall in south Tyler, so while the employee was eager to help us find a good fit, we walked out with one great-fitting sports coat and recommendations to see another Men's Wearhouse as his store would close in two days and not reopen until the fall. We needed the suit very soon so we are taking his advice. However, this fall I am sure when my husband needs another quality item to add to his wardrobe, he will shop at the new location and look for this Texas gentleman (born in Corpus Christi!!) to assist him in making just the right selection.

Noah was patient, knowledgeable, kind and super helpful and friendly! We definitely recommend…read moreseeking him out when you are in the Tyler Men's Warehouse!

Everything they recommended they did well and I couldn't be happier. I've gone back 3 timesread more

We cannot say enough about the work and overall kindness of these fine ladies. Our animal hospital…read morehad a few unique, sewing needs and boy did they deliver! Exactly what we needed in a timely manner at a price no one can beat. We will be back!! A+++

Great customer service! Staff super helpful. So many selections to choose from. We found exactly…read morewhat we hoped for

I got both of my prom dresses from here for my Junior and Senior Prom! The prices are very…read morereasonable, and the people there are very nice, I highly recommend this place

I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.

I never leave reviews. But i have to leave one for this disgusting place. Horrible service. Cheap…read morequality dresses. I asked to order a new dress and they gave me the same dress that i tried on (and i didnt make a big deal about it) i asked for it to be altered and oh god i got the dress back into pieces. Beads were out dress torn and i told them to refund me back for at least the alterations (i paid 500 total) and she refused to give me back more than 50. I had to pay double for new alterations at a different place (way more professional place) please save time and money dont go there. WORST PLACE.

Purchased a prom dress on a Thursday, but needed a 'special order' for different size. Was…read morerepeatedly told dress would arrive in 1-2 days max. My daughter contacted Spellbound that Saturday, Sunday and Monday to check status. One day they told her they had just opened 30 minutes prior and were too busy to check, the other two days they told her they would call her back. That failed to happen. The following Wednesday (way more than 1-2 day max time-frame), I called to inquire the status. Not only was the owner extremely rude, but she came up with every excuse while constantly over talking me as I asked questions. She told me she would call and check status and call me back with info. When she did call me back, very unprofessionally said it would be three days (so it would arrive the following Monday. This would be 8 days after purchasing. Also, if she had already ordered it like she said, and it takes three days, why would I need to wait another 3 days if she wasn't lying?! Also, take note, the shoes they sell look just like worn, used outdated relics. The owner has one thing on her mind, and that's your money. No wonder they only offer in-store credit, otherwise I would have bought anywhere but there.