New 63k toyota under electronic service plan . When we…read morecalled to set a repair the service dept claimed they had no plan So now i have to get a lawyer to compell then legally. Horrid service avoid this dealer like the plague pure scammers.

They give you below blue book value on trades. I've experienced it and so have several others.read more

EXCELLENT buying experience with Nick; his knowledge and customer service are outstanding! I love…read moremy new-to-me car!

They wouldn't detail my car because it was too dirty! Hmph, professional detailing only if your car…read moreis already clean.

Car sales is top notch! Recommend Kevin M. For car sales. Service is slow and may take days or…read morehours for basic work. Body shop is great, Jack is always very helpful and is smart on what he does.

Yup, don't buy anything "As is" from this dealership because the car will start to fall apart once…read moreyou're out the door. The first time we put gas in it, it didn't want to start. They said it was fully inspected before we took it, but that clearly is not true with these issues present. They said Bring it up there to get checked and they wouldn't cover the cost at all. As well, when we got it, it didn't have the air filter cover. The stabilizer link also broke a week in as well. If you ever decide to buy from this dealership, have another mechanic look it over first, because this shouldn't happen. We shouldn't have to get serious work done right away like this. Especially when we got the car this August 2021. And like I said, it clearly wasn't fully inspected if the gas issue was there to begin with. They never told us this before they sold the car. I think something like this should be addressed and fixed before sale on their dime. Never buying from this dealership again.

rude, sexist, doesn't answer the phone when called but does on another phone, "transfers" you on…read morephone then hangs up. this place disgusts me.

Riverside was great to work with today, specially Joe Living. We wanted to sell our Suburban…read morebecause we no longer needed it. I put in Kelley Blue Book to see what would be offered and they called right away. Met with them today and received the price we wanted, so we sold it. Joe made the process easy. If you are looking to sell your vehicle talk to them.

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

I recently traded in my vehicle for a 'new to me' pre-owned truck. Tia went above and beyond to…read moreinclude me in each step of the purchasing process. I will definitely be contacting her the next time I purchase a vehicle and reccomend any one else in the market to do the same!

Friendly service and sales departments, honest and willing to go the extra mile to help you out!read more

We are local here and we want to warn others - Don't buy anything used from them. They sold us a…read moreused truck that was pretty expensive and it broke down on us twice within the first week. They said they would go half on repairs. Come to find out that the repairs were so numerous that we refused to keep it and they couldn't resell it either and had to send it to auction. They would not give us our money back and we had to choose another truck from them. It was more expensive, and come finance time found out that they would not give us all the money back from the lemon truck because of "repairs" they had to do to it, and did not give us any deal on the new truck and sold it to us for the book value. We talked to the manager and the owner about this and they wouldn't budge. We had to take the deal to be rid of the lemon truck and public service garage too. My dad faithfully bought from them, but we don't trust them and neither should you.

Frei was wonderful! I was able to order the exact vehicle I wanted. Eric Kuntz was my salesperson…read moreand did a great job of making sure all of the paperwork was in order so that I had an efficient delivery.

Terrible. But in their defense it has to be the way GM trains their certified service departments…read more I bought my Cruze from Frei in 2012 before moving to AZ. The intake manifold on my car failed 2 times (technically 3 but when my car hit 98000 miles Thorobred Chevrolet in AZ stopped returning my calls, and when I would show up since my calls weren't being returned I would see my two assigned "service" providers yell out to them but yet 4 hours later each time no one showed...until I called and said my mileage was over 100k...got called back right away). Fast forward to present day. The same exact same thing is happening to my sister's car (2014 cruze). They replaced the intake manifold last week and her car kept overheating (she has pictures). She has it towed back there the day she gets it back and they say literally word for word what thorbred told me out here. Summed up: intake manifolds that fail cannot cause an engine to overheat...which is really odd because real mechanics will flat out tell that yes, they definitely can do. Sparing the actual proof for a rating review, when a car is under warranty, GM should stop trying to pass the problem back...especially when the car has less than 50k miles on it. They 100k more to go on their warranty (which is a total joke).

I haven't done a yelp review in a long time, but I had to come on and do this one because of the…read moregreat experience I had. I have never had such an enjoyable experience shopping for cars. My visit was tailored to my needs and wants; there was no pressure. Nobody was pushy, and everybody went out of their way to make us feel welcomed. Our sales associate was Ryan Campbell and I will stick with him throughout the years for me and my family and our Subaru needs .The manager came and introduced himself along with the associate that assist you with learning the technology components of your car. I will admit I was at the dealership for quite a bit of time however, there were many laughs and frequent checks if I needed snacks or drinks. The staff here are extremely friendly and knowledgeable about all things Subaru. I love my new Forester !

Warranty work but drove 2 hours to get here and wasn't told that the repair would take 2 hours. No…read moreloaners available and not enough seating for the customers. I'm standing as I type this

Great Experience. I was stressed out about my car and everywhere in town was booked out at least a…read moreweek. They took me the next day. Fixed the problem. Quoted $300-1500(granted this was before looking at the problem so just a guess) all over town and Pepp motors was transparent and my total was $150. I drove away and something felt off. I called back and they immediately said to bring it back and they would take another look. They found the issue and fixed it, then took it for a drive before letting me drive away. Pat and Dustin were super nice and very helpful. Thank you Pepp Motors.

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.

Sometimes they are very helpful but right now I have been ripped off I have proof and they will not…read morereverse the charge. They try to tell me they can't help me and I think it's baloney.

Embers, formerly called U.P. Catholic Credit Union, may have a new name but their revolving door of…read moreemployees and awful customer service remains consistent. The tellers are curt and make you feel like you're inconveniencing them. Kristen B. was our initial loan officer when we applied for a home mortgage and she was courteous and knowledgeable. The woman who took her place is rude, condescending, and doesn't seem to understand her job. We do all of our banking at Honor Credit Union and will be transferring our mortgage from "Embers" asap. Honor keeps their employees, which is a clear sign that the business is being run well. They are friendly and helpful and call us by name as soon as we pull up or walk in. Love Honor CU! UPCCU is a nightmare.